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Air Asia — To action on my refund request

I have refund request since february 2020, and no action until now for the following booking reference number:
J4JCKA—clark- seoul, mar 26, 2020
A65TQK— iloilo-clark, MAY 17, 2020
V3ISSJ— Clark-iloilo, MAY 14, 2020
H2C65T— Clark-iloilo, May 14, 2020

With refund request in feb 2020... we need our money, pls...
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