Air Asia — worst timing sense by air asia nov 1st 2018 i51458

Address:

560037

I have booked flight to travel on nov 1st with family having a baby of 8 months. The flight is scheduled at 18:45 nov 1st flight number i5 1458 air asia air lines.
They intimated that flight got delayed to new timing 21:15, which they sent through sms but no phone call also they sent just 7 hrs before the journey. So we could not follow and went to airport by 17:00 hrs. We forced wait till 21 15. But then at 21:15 there was no boarding started due to some other reason and we have not been told about any further delay. After 2 more hours at 23:00 flight took off to vizage and reached to vizage at 12 :05 midnight.
At that time we do not have bus to native place so stayed in hotel.
Travelling along with infant it was pathetic for me that time. This is barbaric behaviour by air asia. There was no environment issue this is just asia asia negligence towards passengers. Air asia is a worst and cheating airlines.

Please take action on-air asia airlines. This barbaric air line. I with infant baby faced so much issues that day due to this airlines pathetic and barbaric timings sense.
Please fine a huge amount to this airlines so that this does not happen again. Please take action