Air Carnival — non-refund of air tickets

Address:

Coimbatore, Tamil Nadu

Dear sir / madam,

I would like to inform you that i had booked 2 tickets (Air carnival attached) to tuticorin and back to chennai 16-may-2017 pnr no - 7ontz3 and on 23-may-2017 pnr no - 0d674k and i am yet to get my money back and when ever i call their toll free no[protected] there is no response from the airline & even i went to their office in chennai airport and even that was locked. I have raised the issue with national consumer helpline and they have said that they will take up the matter with the concerned person (This is fyki). But even after more than 2 months since registering my complaint the status shows as (In process).

Pl help in getting back my money. (Total amount rs.7248).

Hope you understand the criticality of the issue and do the need full at the earliest.

Regards
Dinesh.
M-[protected].