Air Carnival — Refund amount NOT credited for the cancelled ticket by airlines

Address:	Coimbatore, Tamil Nadu, 641014
Website:	www.aircarnival.in

Dear Sir/Madam,

I had an air carnival flight on 13th April, 2017 from Chennai to Tuticorin and return journey booked for 16th April, 2017 from Tuticorin to Chennai booked through "via.com". But the Air carnival cancelled their flight service on both days and informed me on 12th April, 2017.So I have asked them to initiate the refund on the same day for both the tickets. They confirmed the same in their end.

But till date I didn’t get the refund amount credited to my account.

Flight No: AIR CARNIVAL 2S-171
PNR: ONHTTC
Refund Amount:Rs.4000

Regards,
Shirmila