Air Carnival — Refund on their cancelled service for pnr zaa495

Address:	Chennai, Tamil Nadu, 600027
Website:	[email protected], [email protected]

Dear team,

I had booked a round trip ticket in air carnival from chennai to tuticorin. Details are as follows.

Pnr : zaa495.
Planned travel date : onward 13.04.2017 and return 16.04.2017
Flight no : 2s 171 / 2s 172
Total amount: rs. 3299

On 11.04.2017, i got a sms from them that the mentioned services are cancelled. On the next day 12.04.2017, they said that refund amount will be provided with in a week. (Via ph +[protected]

Upto 28.04.2017, i dint get any updates from them regarding this subject. So i sent a mail to ask the status of this issue and they also replied "sorry for inconvenience we will check with concern team for refund and we will revert back shortly".

Even after ten days, i did not get any responses from them. Kindly look into this issue seriously.

Regards,
M. Selvaganesh,
Ph: [protected]
Mail id: [protected]@yahoo.co.in