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Air India Customer Care Contacts

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Last updated Dec 5, 2023
Complaints
3140
Resolved
294
Unresolved
2846
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Air India
Customer Service Contacts

Air India Phone Numbers

Toll free
1800 180 1407
199
152
1800 223 7776
24
29
1800 625 6424
13
20
Phone
+91 11 2462 4075
53
43
+91 22 2581 8515
13
17
+91 11 2462 4074
10
11

View more phone numbers

Mobile
+91 84 4304 4488
68
65
+91 85 8396 8001
11
18
+91 84 4304 4499
10
16

Air India Website

Air India Head Office Address

Marine Drive, Nariman Point
Mumbai
Mumbai City District
Maharashtra
India
400021

Air India Social Media

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Air India Working Hours

Monday 12:00 am - 12:00 am
Tuesday 12:00 am - 12:00 am
Wednesday 12:00 am - 12:00 am
Tuesday 12:00 am - 12:00 am
Friday 12:00 am - 12:00 am
Saturday 12:00 am - 12:00 am
Sunday 12:00 am - 12:00 am

Air India Company Representatives

Air India Overview

Latest complaint Delay in delivery of parcel sent by India Speed Post has been filed on 05/12/2023. Latest Resolved Mentally harassment was resolved Dec 2, 2023. Air India ranks as the #5 most complained about among Airlines.

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Leave your complaints, comments, reviews and experiences regarding on our website and work with their customer service team to find a resolution.

Recent Air India reviews & complaints(3140)

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Prakash856
Dec 5, 2023
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Air India — Delay in delivery of parcel sent by India Speed Post

Kindly advise whether my parcel EO[protected]IN sent by India Speed Post through AI 165/111 is lying in Air India godown/ warehouse in London Airport ( Heathrow) since 7/11/2023 . If yes, kindly ensure it is delivered quickly to UK Mail Service. You may like to advise Air India to fix staff accountability for the negligence on the part of their personnel
Prakash Chandra Sahoo
Regional Director Reserve Bank of India...
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zahra arab
Dec 2, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Air India — Mentally harassment

I received an email that my flight AI986 on 30th Nov 2023 has been delayed, and the new time was 12:35 instead of 22:30. I was at the airport at 9:30 where the check-in counter staff told me that all my 5 tickets were (exchanged) not available in their system. They asked me to call Air India or MMT, but both blamed each other. We tried to meet the staff of Air India there she tried to help us as well but she gave similar information. We left...
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Rishabh0109
Dec 1, 2023
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Air India — Urgent Baggage Delay Complaint - Flight MXP to Mumbai on November 29th

Dear Consumer Complaint Forum,

I hope this message finds you well. My name is Rishabh Upadhyay, and I am writing to submit a formal complaint regarding a recent travel experience with Air India. I believe my situation requires immediate attention and resolution.

On November 29th, 2023, I took an Air India flight from Milan Malpensa Airport (MXP) to Mumbai. Unfortunately, upon arriving at Mumbai's Chhatrapati...
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