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Air India Customer Care Contacts

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Last updated Jan 25, 2023
Complaints
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Resolved
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Unresolved
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Air India
Customer Service Contacts

Air India Website

Air India Head Office Address

Marine Drive, Nariman Point
Mumbai
Mumbai City District
Maharashtra
India
400021

Air India Social Media

Air India
Air India
Air India

Air India Working Hours

Monday 12:00 am - 12:00 am
Tuesday 12:00 am - 12:00 am
Wednesday 12:00 am - 12:00 am
Tuesday 12:00 am - 12:00 am
Friday 12:00 am - 12:00 am
Saturday 12:00 am - 12:00 am
Sunday 12:00 am - 12:00 am

Air India Company Representatives

Air India Phone Numbers

Toll free
1800 180 1407
193
146

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Phone
+91 11 2462 4075
51
41

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Mobile
+91 84 4304 4488
65
62

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Air India Overview

Latest complaint Mislead and REFUND not received has been filed on 30/01/2023. Latest Resolved Delayed Baggage Issue on DXB-BOM Flight : Dec-02-2023 was resolved Jan 16, 2023. Air India ranks as the #5 most complained about among Airlines.

Disclaimer

Consumercomplaints.in is not affiliated, associated, maintained, authorized, sponsored, endorsed by, or in any way officially connected with Air India. We suggest contacting the company directly to resolve your complaints, and you can find the company's contact details above.

Consumercomplaints.in is an independent website that was launched in 2004 with the purpose to create a platform for customers to voice their issues and concern publicly, without the fear of being ignored. It is our core desire to make it easier for both customers and companies to connect to each other.

Leave your complaints, comments, reviews and experiences regarding on our website and work with their customer service team to find a resolution.

Recent Air India reviews & complaints(3003)

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Air India Customer Care
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Air India — Mislead and REFUND not received

Following are the chronicle of the event where Air India has not resolved my refund issue even after 5 months:
1. Ticket bought on May 4th, 2022, ticket attached and the number:[protected]
2. Paid on my Citibank credit card ending in 5167 for amount INR 106, 586
3. Cancelled the ticket in August 2022.
4. Followed up continuously for refund and finally Air India said they refunded on 10th of January, 2023 with...
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Air India Customer Care
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Air India — Refund not processed

Following are the chronicle of the event:
1. Ticket bought on May 4th, 2022, ticket attached and the number:[protected]
2. Paid on my Citibank credit card ending in 5167 for amount INR 106, 586
3. Cancelled the ticket in August 2022.
4. Followed up continuously for refund and finally Air India said they refunded on 10th of January, 2023 with txn ID: 098KUS74J51HX. Air India will not share the exact refund amount...
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Air India — Case ID: 18568540

This flight from visakhapatnam( originally AI488) for 27th Dec 2022 was cancelled for operational reasons and a substitute 1stop flight was given without notifying me. I came to know this on 26th Dec when I attempted web checking . I would have missed my connecting international flight to London with Vistara which is scheduled to depart Delhi at 1455.
Therefore I requested a cancellation with full refund thand customer service did...
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