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Air India Complaints & Reviews

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Last updated Feb 26, 2024
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Air India reviews & complaints(3149)

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T
tye
from Ongole, Andhra Pradesh
Feb 26, 2024
Feb 26, 2024
This thread was updated on Feb 26, 2024
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Online fraud

Address:3-143,yallaiah nagar,budawada,chimakurthy,ongole,andhrapradesh

Someone offered me for a airport job ansed money inonline i paid 35500/-, now there phone is switched off kinldy help me .onemore thing im already completed in legal forum. the team contacted me. thre are also asked money for case file i paid 2359/-..they said its takes 20days time now one month over but not updated me, now asking document charges 1700/-.kindly help me...
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Pankaj Kumar Jayaswal
Feb 18, 2024
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TIcket and Boarding

Address:Gurugram

Even though I checked in online, I arrived at Kempegowda International Airport Terminal 2 gate no D13 one minute before the boarding gate's scheduled closing time, which, as per rules, is 20 mins before departure of the flight. The departure was at 9:10 PM, and I arrived at the gate at 8:49, so by law, I was a minute before the scheduled closure time. They called me repeatedly to check the status, and I informed them I was already on my way....
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Kashyap Baxi
Feb 3, 2024
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Change of dates for tickets PNR: KLJHLF

Address:302 Upnishad-2. B/h Akota Stadium. Nr IOC Nagar

Since closure of city office in various centers it has become very difficult to make any changes in booking. Web site says my ticket can not be altered for departure date on line and that I must contact customer care. Customer care when connected says they have sent link to mansge booking, Manage booking says ticket in question can not be amended for departure date on nie and we need to phone customer care.

What a vicious...
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Kashyap Baxi
Feb 3, 2024
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Change of dates for tickets PNR: KLJHLF

Address:302 Upnishad-2. B/h Akota Stadium. Nr IOC Nagar

PNR: KLJHLF

I am trying to re arrange departure date from 10/04/2024 to 11/03/2024 but web site Manage your booking says this change can not be done on website and that I need to contact customer care/services. There is no email address and phone nbr only gives recorded information with sms for link and the link says amendment can not be done on line.
I am in Vadodara where city office has been closed. At the airport...
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R
rashmi169
Jan 28, 2024
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Issue with refund

Good morning,
I had booked a flight for self and my son from Kolkata to Mumbai on 30 Aug.(PNR: LNYD6M Tkt nos: 098 [protected] & 098 [protected]). However due to change of plan I called the customer care on 28 Aug to cancel my tkt. However I was suggested by the agent that I should make it an open tkt rather than cancelling it. In that way I can use the tkt anytime in the same sector within a year or if I decide to cancel the tkt before...
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R
rashmi169
Jan 28, 2024
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Refund for ticket cancellation

I had booked a flight for self and my son from Kolkata to Mumbai on 30 Aug.(PNR: LNYD6M Tkt nos: 098 [protected] & 098 [protected]). However due to change of plan I called the customer care on 28 Aug to cancel my tkt. However I was suggested by the agent that I should make it an open tkt rather than cancelling it. In that way I can use the tkt anytime in the same sector within a year or if I decide to cancel the tkt before 1 year I will get...
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Rohit Gavhane
from Navi Mumbai, Maharashtra
Jan 18, 2024
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Refund for the tickets

Address:E-01, 203, Meghmalhar Society, Sector 10, Ghansoli-400701

Hi Team,

On6th January while travelling from Mumbai to Delhi PNR for the same is 65AZ5V .
I have already reached at the airport on time however when my time came to weigh the check in baggage at counter ground staff has denied to take the same saying boarding has started we could not take and you have to lose the flight and rebooked the same from Indigo Airlines wherein for the same que Indigo took only 15 minutes for...
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R
Ravi Manchanda
Jan 15, 2024
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AI 382 - a case of missing pilots

Address:Unit 0104 2 Cornwall Gardens Singapore 269632

I took flight AI382 from Delhi to Singapore yesterday. I was seated in Biz class 2F
The flight was delayed by over 5 hrs on the tarmac with POOR communication from rge Airlines and from the ground staff.
The pilots were nowhere to be seen.
How can Air India board passengers without the presence of any pilots?
Why was food not served to business class passengers for more than 4 hours
Why were passengers...
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Subject: Formal Notice of Compensation Claim for Breach of Contract and Negligence

Dear Air India Customer Service,

I am writing to formally express my profound disappointment and frustration with the egregiously deficient level of service I endured during my recent business class trip from London Heathrow (LHR) to Silchar (IXS), departing on the 11th of December and returning on the 18th of December.
br...
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Kindly advise whether my parcel EO[protected]IN sent by India Speed Post through AI 165/111 is lying in Air India godown/ warehouse in London Airport ( Heathrow) since 7/11/2023 . If yes, kindly ensure it is delivered quickly to UK Mail Service. You may like to advise Air India to fix staff accountability for the negligence on the part of their personnel
Prakash Chandra Sahoo
Regional Director Reserve Bank of India...
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Z
zahra arab
Dec 2, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mentally harassment

I received an email that my flight AI986 on 30th Nov 2023 has been delayed, and the new time was 12:35 instead of 22:30. I was at the airport at 9:30 where the check-in counter staff told me that all my 5 tickets were (exchanged) not available in their system. They asked me to call Air India or MMT, but both blamed each other. We tried to meet the staff of Air India there she tried to help us as well but she gave similar information. We left...
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Dear Consumer Complaint Forum,

I hope this message finds you well. My name is Rishabh Upadhyay, and I am writing to submit a formal complaint regarding a recent travel experience with Air India. I believe my situation requires immediate attention and resolution.

On November 29th, 2023, I took an Air India flight from Milan Malpensa Airport (MXP) to Mumbai. Unfortunately, upon arriving at Mumbai's Chhatrapati...
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S
sarfarzsayed
from pune, Maharashtra
Dec 1, 2023
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Air india refund pending for a month.

It's been a month we are waiting for refund for flights that were rescheduled by you. and you offered to cancel free of cost. we are calling customer care daily with no response no action. we spend hours of our time trying to connect to the supervisor finally speaking to one named "Shubham" who promised to help and get back with a status, but it's been 3 days no call back.
there are 9 tickets cancelled but seems like Air India is not...
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D
daph
Nov 21, 2023
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Ticket refund

Address:424 Somerset Court

Myself and my husband booked tickets with Air India paying the full amount of £1341.43. However this was cancelled by Air India and was told we would get our money back. so far we have received £552.77 and are still awaiting £788.66. could you please let us know when we will get this back. we have always travelled with Air India and have never had a problem before.

thank you...
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Travel Date 16.11.2023, Bus No TN 93 D 8713. Air India Bus, from Tiruppur to Rameswaram
Ticket was booked for AC bus but travelled in Non AC bus that too driver used aboused word and trethened me to cancel the ticket, and asked to get down from bus due to low bookings, Air India is One of the most dangerous and unsafe bus to travel...look into this and need justice and apologize from concern. Driver used very bad words in front of...
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V
VTOffice
from Kolkata, West Bengal
Nov 9, 2023
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Aircraft change 1 hour before flight

I would like to formally document the frustration I endured due to Air India's apparent disregard for passenger comfort. Being a frequent Air India traveler, I find myself disheartened by the airline's operational practices.

My ticket for the November 9, 2023, 762 flight from Delhi to Kolkata was in the Business Class. However, just one hour prior to the flight, I received a call from Air India, alerting me to an aircraft change...
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Bharat5657
Nov 3, 2023
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Baggage lost/delayed

Dear sir,

I travel from Kuwait to Mumbai to Lucknow connecting flight on 27 & 28 october 2023

But my baggage not received in Lucknow

Please write my complaint to find my luggage.

Please take action as soon possible.

Name. :- ROHIT KUMAR

ETKT NO. :- [protected], [protected]

PNR NO. :- VHIL4G

FlIGHT...
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Bharat5657
Nov 3, 2023
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Baggage lost/damage

Dear sir,

I travel from Kuwait to Mumbai to Lucknow connecting flight on 27 & 28 october 2023
I also call in airport office but no reaponse

But my baggage not received in Lucknow

Please write my complaint to find my luggage.

Please take action as soon possible.

Name. :- ROHIT KUMAR

ETKT NO. :- [protected], [protected]br...
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P
pallavikhare25
Oct 31, 2023
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Air india flight reschedule

AI 309

Melbourne to new delhi, date of journey is 25th jan 2024.
Booking id NN2BH3E0P8ESB2QU5148- Flight has been rescheduled and i cannot travel due to changes in flight's timing as i have a connecting flight from sydney to melbourne, hence i require cancellation of my flight on the basis of reschedule done by the flight.

Despite paying extra to cover cancellation and date change, still when air lines...
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pallavikhare25
Oct 31, 2023
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Air india flight reschedule

Booking id NN2BH3E0P8ESB2QU5148- Flight has been rescheduled and i cannot travel due to changes in flight's timing as i have a connecting flight from sydney to melbourne, hence i require cancellation of my flight on the basis of reschedule done by the flight...
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