Airasia — horrible flight experience - poor housekeeping

Address:

570002

Dear sir/madam,

I am tamizh selvan kulandai velu. We travelled in airasia flight no. Ak10 from chennai to kualalumpur on 22/12/2019.
Our booking no. Is booking/ pnr no. Zsqhgi in flight no. Ak10 / maa-kul. I was sitting in in seat no.29d. We were on tour to malaysia and singapore.
While taking out the catlogues/travelbook santon/instruction sheet kept in the front seat pocket, something red colour liquid fallen on my tshirt, pant, inner garment and my both hands. Then, i realised that vomit bag which came out along with the magazines, vomited/spitted on me. It spoiled everything. I really had worst experience of my lifetime in that flight. I could clean up something. Their incapability in housekeeping created hell of time and mental torture for me during the flight and on that day. It spoiled my new tshirt..
Their crew did not help much. When demanded complaint register, i got inflight services feedback form from the cabin crew and filled up handed over. They are not bothered to give acknowledgment.
Airasia did not bother to communicate for 20days. I tried my best to contact them through ava/ facebook. Finally, they started responding in twitter only that too after uploading my photo of inflight services feedback form.
If they are incapable in housekeeping, it is better to put warning sign over front seat packet.

My both hands were totally contaminated. My body was also contaminated. I was exposed to unhygienic and infective things. I lost my new tshirt and banian. I cancelled evening and night program on that day in kualalumpur. My journey in your flight was horrible. My family members also suffered. Airasia just said sorry. That is not enough. We undergone terrible time during flight and on that day. We want compensation.

I am herewith uploading photos of inflight services feedback form, my tshirt after cleaning, tshirt and banian after wash with detergent.
Sir/madam, please help us to get compensation as per rules. It should not get repeated for another guest.

Attached please find photos of 1. Feedback form 2 &3. Tshirt after cleaning during flight, 4&5 tshirt & banian after first wash for reference

Expecting your reply

K. Tamizh selvan