Airasia — Non refund of money

Address:

Flat No-1C6, Regent Sonarpur, Sonarpur Station Road, Simultala, PO-Narendrapur, Dist-South 24 Parganas, Kolkata, West Bengal-700103

I had booked three tickets for my journey to kolkata. The date of my journey was on 01 june 2020 and my pnr was u8bkvk. My flight was from bhubaneswar to kolkata. The scheduled flight on that date was cancelled by the airline itself. Hence, i want my money to be refunded to me. However, the airline insisted me to get a credit account which is valid for 730 days instead of refunding my money. I have repeatedly tried to contact the airline over phone but the numbers given in the site is not functional.in the mobile app the airline refer my case to ava. Despite waiting for hours, no one from that side responded. Hence, aggrieved by such irresponsible behavior by the aforementioned airline i want my money to be refunded to me as soon as possible.