I booked an apartment from Airbnb in Vrindavan on October 1st and paid full money in advance 6300 Rs. i reached the place around 5pm and saw that apartment isn’t anything like the pics. It was very unclean. Caretakers family was already sleeping on the bed. When we looked around we saw that bathroom was completely dirty as well. A wall had wet tobacco spit marks. We left the place immediately and complained it to Airbnb. They asked for evidence and I shared the video with them. After a week they came back telling that yes apartment was unclean and it was wrong and they have informed the owner but they will not refund the money.
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