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Aircel Complaints & Reviews

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Last updated Mar 19, 2023
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Aircel reviews & complaints page 8

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Address:Mumbai City, Maharashtra, 400102

I accidently selected the aircel instead of airtel on my banks portal to make a bill payment of inr.800. And somehow the payment was successful! How could the transaction be successful if the number does not even belong to aircel. Please refund my money and get in touch with me on my email id [protected]@yahoo.com. I have sent an e-mail on care. [protected]@aircel.co.in but have not received any response. This is very upsetting. Please get in touch as soon as possible. Thanking you in advance.
Aircel customer support has been notified about the posted complaint.
UPC code of my number is expired. please extend its expiry date
My sim ported without my permission as Aircel had stopped its services in JK I have approached other service provider for PORT out but I come to know that my number has been allotted to some body else in IDEA Punjab circle kindly resolve the issue as early as possible
Hi,

Kindly help us with your contact number using the following link, we will connect with you to discuss. http://bit.ly/1Q0RlZ8

Regards,
Vodafone India
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    Address:600028

    Have settled all dues prior opting the port transfer and sent mails to aircel with proofs. No response from aircel and they have collected repeatedly dues when number was already transferred to other operator in dec 2017. Telephone calls and personal visit to their office representatives did not give any proper response. The telephone number is [protected]which is currently with vodafone. Can share all documents on demand.
    Aircel customer support has been notified about the posted complaint.
    My Aircel Sim [protected] of Mumbai circle is not working(no network) also it is showing as My UPC code expired on 16th April 2018..Please Extend the validity of my UPC code..My bank accounts are being linked with this number.. Please Resolve this.. Hoping for a Help..
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      Address:641687
      Website:www.aircel.in

      The aircel network informed to public, as they will close their network on april 15th and they provided upc codes to change networks without changing mobie number.

      What they cared for retailers? Every retailer maintain minimum 1000rs to 5000 rs of balance in their ec sim. Also maintain 2000rs to 5000rs voucher stock for their business. Why aircel not planned to refund the amount for retailers?

      I am one of them and need right solution...
      Aircel customer support has been notified about the posted complaint.
      May 10, 2018
      Updated by deshma32
      Awaiting for Aircel response
      May 29, 2018
      Updated by deshma32
      AIRCEL DONT HAVE GUTS TO REPLY FOR MY COMPLAINT YET...
      Dear sir,
      I have a aircel no. I could not port my no. to new service provider, because my UPC code was expired before I could use it. I am struggling from one month to port my sim. Please suggest a way to port my sim to other network.
      deshma32's [Complaint's author] reply, May 3, 2018
      Its not possible to change the network after April 15th 2018
      The connection for aircel Sim is closed, Am unable to generate the UPC code and unable to reach the customer care people.

      This is my 5 years old number & I could not reach anyone. Please do help me in this matter.
      deshma32's [Complaint's author] reply, Jun 11, 2018
      your location?
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        Address:Kamrup Metropolitan, Assam, 781104

        Dear aircel team, you stopped service in assam, and don't find it necessary to give port to another operator. I tried emailing, but no response from your side. It clearly shows how irresponsible you are. I sent sms for porting my number, didn't receive any reply.

        My aircel # [protected],
        Circle: assam

        Please extend the upc validity so that i can port to other operator

        Kindly email me at dhiman. [protected]@gmail.com
        Aircel customer support has been notified about the posted complaint.
        I want to know this person name and address
        As per trai oder aircel has to refund customers balance in their bank account.

        my family using aircel service fro last 8-10 yrs .plz refund main balance amount of the following no
        1)[protected]
        2)[protected]
        [protected]

        THANK U
        DILLIP
        [protected]
        I am facing problem with porting. My upc code expired before the new operator could processed (showing in website upc expiry date[protected]. Please help me as soon as possible . As this is the primary number for my all bank, aadhar related documents. Its very urgent.
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          Address:Unnao, Uttar Pradesh, 209859

          Sir
          I belong from up east. I haven't finding aircel network from 20th of february 2018. My aircel no is [protected].
          I have a lot of balance in my aircel account about rs.1200. The network is totally unavailable from february 2018 without being any messages or notice to me.
          I got suggestions from consumer forum. The complain no is 670125 dated 1/4/2018.
          Sir please confirm me that;
          In up east will aircel network to be continued or not???
          If any suggestion or queries please contact me at my mobile no
          [protected].
          Or by my email
          [protected]@gmail.com
          +1 photos
          Aircel customer support has been notified about the posted complaint.
          Apr 26, 2018
          Updated by sonu9044
          Sir please do refund my Rs 1200 which is in AIRCEL MOBILE NO [protected]
          May 31, 2018
          Updated by sonu9044
          I have not received any sms or mail for further action taken by Aircel company or your team.
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            Address:110068

            Hi sir
            I want the complete call history of aircel number [protected]. His person name is rahul sharma, he is fraud of rs. 6000/- from me. My mobile no. Is [protected]. Please give me the caller address then i go to his home for our rs 6000/-.

            Please help me and co-operate me as soon possible. I[censored] have any details then send to my e-mail id: [protected]@yahoo.in

            Thanks

            Chander parkash
            Aircel customer support has been notified about the posted complaint.
            May 02, 2018
            Updated by chander parkash kathuria
            PLEASE TELL ME THE UPDATED STATUS

            THANKS

            CHANDER
            My sim[protected] is not working. I am not able to contact the customer care to port my no. This is extremely frustrating. How can customer be left to nothing if a company goes bankrupt. Address the issue as soon as possible.
            chander parkash kathuria's [Complaint's author] reply, May 8, 2018
            YOU HAVE A ADDRESS OF RAHUL SHARMA . PLEASE SEND THE ADDRESS.

            THANKS
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              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

              Address:700112

              I am facing problem with porting. My upc code expired before the new operator could processed for mnp (showing in website upc expiry date[protected]. Now i dont have network to generate new upc and neither the number given by aircel is working. Please help me as soon as possible . As is the primary number for my all bank, aadhar related documents. Its very urgent.
              +1 photos
              Apr 24, 2018
              Complaint marked as Resolved 
              [email protected] ph.no.9474600853
              Aircel customer support has been notified about the posted complaint.
              Aircel has stopped the service in maharashtra and i have ported

              in vodafone postpaid on 27/03/2018 but my number was not ported

              in vodafone

              I am facing many problems

              my alternate number

              [protected]
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                Address:600049

                I'm aware that aircel has been bankrupt and subscribers are been ported out to other services.

                However i am currenly in usa now and couldn't reach aircel support through any means as updated in their website, however i want to know how i could get my number ported out to other service providers.

                Also will i get the current balance transferred to my the ported service provider.
                Aircel customer support has been notified about the posted complaint.
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                  I generated my upc code on 30 march but it got expired before i can port to some other network, but every time i try to generate new upc code in the online site which is available, it shows the expired one upc code please tell how to generate new upc code. Every time on this site
                  http://35.154.143.159/upc/getUPC.jsp
                  Shows same code and get a expired date which is already gone.
                  Aircel customer support has been notified about the posted complaint.
                  My no is closed i don't know why please reactivate my no my no is [protected] please reactivate as soon as possible if you need any details call me at [protected].
                  Thank you
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                    Address:208011

                    Sir m jb v upc code generate krta hu same code bar bar ata hai de836193
                    M bahut try kia vodaphn airtel jio
                    Docomo
                    Sb invalid bta rhe m bahut preshn hu nazdeeke aircel store v closed ho gye
                    Mere otp netbanking sb bnd pdha hai pls
                    Cal me [protected]
                    Provide new upc code
                    Solve it...
                    Team...
                    I m waiting for a long time...
                    +1 photos
                    Aircel customer support has been notified about the posted complaint.
                    Apr 22, 2018
                    Updated by AkashGuptaSky15
                    +[protected]
                    +[protected] [Head Office]
                    +[protected]

                    i call u all the no side as shown no one is workingggg
                    Unable to generate upc code for my aircel no.It is showing unable to fetch customer details.
                    "Dear Customer([protected]), your UPC is DE246367. Please share this UPC with the recipient operator only."
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                      Resolved
                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                      Resolved
                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                      Address:190001

                      I ported on 31 mar 2018 from aircel to airtel and activation date was given as 17th april 2018. But not activated yet. Now customer care is saying upc code mismatch/details not available or any other excuse. What to do now? After waiting so long now these excuses are creating nuisance. Initially there was problem with upc code generation. But after doing everything number is not activated
                      May 4, 2018
                      Complaint marked as Resolved 
                      Number restored to airtel network.Resolved after a long delay
                      Aircel customer support has been notified about the posted complaint.
                      Apr 27, 2018
                      Updated by mubi.123
                      till now no update or information
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                        Address:Ghaziabad, Uttar Pradesh, 201012

                        My aircel sim card stopped working from a month no network and when i call to this no. It shows it is switched off, now what can i do no customer service number is picking up the phone. Means this kid of service i cant accept from aircel. Aircel does not cares for its old customers which is a bad influence in market that's one of the reason aircel lost its market.
                        Aircel customer support has been notified about the posted complaint.
                        It has been around 20 days+ i am still waiting for my aircel number to port to airtel. i got the porting code but its not working please do provide me my working porting code my phn number -[protected]
                        Please send Porting code for my numbers [protected] and [protected].
                        Mobile signals are not available since 45 days. I have registered my bank account and trading account on above numbers. Aircel declare bankruptcy without releasing porting numbers.

                        Regards,
                        Farid ur Rahman
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                          I want to port my aircel service to other service... Message not send to 1900 (Universal port number) from last two days. Even i called their complaint number 198, they keep saying me their server is down.

                          It is something blocked by aircel, just to ensure that no body is able to port from aircel to other providers.

                          Since aircel network is not available, i wanted to port my number to other network.

                          So i sent a message like port to 1900 from aircel sim itself.

                          Not able to send a message, since the service is not available for this sim.
                          Aircel customer support has been notified about the posted complaint.
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                            Address:Jaipur, Rajasthan, 302033

                            My numbers which belonged to Reliance, [protected] & [protected] were ported to aircel in m/o Dec 2017 & Jan'18. Last month suddenly both these numbers stopped working for many days without any valid reason. I have already registered my aadhar with these number at the time of porting of numbers. Please help. I may be contacted on [protected]. All these numbers are in rajasthan circle. Please activate these number if aircel is no more working or provide me code so that I may be able to port these number to some other service provider.
                            Aircel customer support has been notified about the posted complaint.
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                              Address:Cuttack, Odisha, 754029

                              I had balance of rs. 500 in my demo sim & before one day company send me another rs. 500 to my demo sim for business. Where as the next day morning aircel company collapsed. But after this its about 2 months to being closed, the aircel company not taking any action to refund the balance which had been transferred to my demo. But i need that aircel must refund my cash when the company is closed & i cant do any transaction from my demo sim.

                              So i request to trai please look into the matter and order to aircel to refund my money & withdraw there balance from demo sim.

                              Thanks & regards
                              Athgarh, cuttack, odisha
                              Aircel customer support has been notified about the posted complaint.
                              My aircel sim card is deactivated some days ago.. Unable to generate UPC code.. How can I port my number.. My Email ID : rohit.[protected]@gmail.com..
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                                Address:Bangalore, Karnataka

                                Hi i am facing a problem with aircel sim network... My aircel number is [protected] bangalore karnataka... My sim is not working since one month and no network at all and i tried to call to service numbers which are available on interest but all your service numbers are switched off i am using this number since 3 years please let me know the solution thank you
                                Aircel customer support has been notified about the posted complaint.
                                Apr 14, 2018
                                Abubakar Abdul Basit's response
                                My Nokia 105 has been blocked Can i please get the PUK Code
                                Sim Card Is Airtel
                                Mobile Number Is [protected]
                                I have a aircel sim it was working normaly but because of few reasons i removed it for few days again now when i am inserting its not working//////what to do????tell me
                                My Nokia 105 has been blocked Can i please get the PUK Code

                                Sim Card Is Airtel

                                Mobile Number Is [protected]
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                                  Address:Thane, Maharashtra, 401107

                                  Dear sir. Earlier aircel prepaid shutdown the maharashtra circle so now my sim is showing "emergency calls" i have prepaid number of aircel & requesting for port code to nearest outlets but they can't able to got port code.
                                  Retail store has suggested for forward the details to aircel customer care with the complete kyc of mine & simcard last 5 digit. As per his suggestion i've forward all the details on his maharastra circle customer care id nine times with cc to trai department when i didn't reply after fourth mail.
                                  I am very surprised that no tri or no aircel his help me to provide the port code. I humble request to you please help me out reason i don't have shut down my old number.
                                  I am ever thankful if you solve the issue.

                                  Details are as follows.
                                  Aircel mob. No:- [protected]
                                  Alt. Number:- [protected]
                                  Last 5 digit of sim :- 18355
                                  Circle:- maharashtra
                                  Aircel customer support has been notified about the posted complaint.
                                  Dear Sir,

                                  Please try this for getting UPC code

                                  http://35.154.143.159/upc/getUPC.jsp

                                  Thanks
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                                    Hi consumer court,
                                    I am aircel customer for more than a year now. I have around 500 rs bal in two numbers [protected] and [protected]. A month earlier suddenly all the services of mobile network was stopped without any prior notification. If aircel network is not going to start in future, i request them to refund the money present in our prepaid sim to our bank account. I have talked to aircel representative at aircel express centres, but they said they can't do anything, as company is # down operations. This is totally unfare to shut down network without any prior notification. I want my money back.
                                    Aircel customer support has been notified about the posted complaint.
                                    Plz help me, my number is [protected] from Tamil nadu circle. I have done porting out airce to airtel in 16 th March but till now it can not activated. I am hopeless because I will applied before 24 days
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                                      Address:Mayurbhanj, Odisha, 757037
                                      Website:Aircel

                                      I m unable to pay bill for postpaid no-[protected], number is deactivated, while trying for on line payment, it asks for relationship number, which i don't have, plz resolve.

                                      Also visited several stores in the area, they are denying to receive amount.

                                      Aircel is not responding to any calls or emails regarding reconnection / bill payment.

                                      Since all my bank account, e mail id's & personal information has been linked with this phone number, i severely affected.

                                      Plz ask aircel to collect dues & reactivate number as soon as possible.
                                      Aircel customer support has been notified about the posted complaint.
                                      Even I am facing same issue, I tried calling the customer care numbers( [protected], [protected]) but no response at all. Kindly solve the problem as early as possible .
                                      Sir I am using my aircel no([protected]) for 8 years but now I m not getting mobile network in my mobile phone. Please help me to get the mobile network.u can contact me on [protected].I was also not linked my aircel no to adhar card.
                                      Aircel representative feedback is not satisfactory regarding payment of dues & activation of disconnected number, plz 're raise the issue for payment in a defined & specified outlet / customer service centre .
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                                        Address:Khordha, Odisha
                                        Website:www.aircel.com

                                        Since the company's going down financially or what i don't know, they have stopped providing service in most areas. So there's no network coverage of aircel here. Since, all my official bank accounts and other important things are linked with this no. [protected] i need to portable this no. To another network. But every time i apply for portability, they are rejecting it and not letting me port my number.
                                        Aircel customer support has been notified about the posted complaint.
                                        There is no aircel network from past 15 days and I am not able to port it to other network also and i want this number itself.so kindly suggest
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