Aircel Customer Care
Aircel Ltd.
Customer satisfaction rating: 40%
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9061
COMPLAINTS

Aircel Customer Care

Aircel Ltd.

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Address
Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
1395
down
617
+91 12 4476 5000  [Head Office]
up
775
down
361

Fax:
Fax:
+91 12 4429 0524  
+91 11 2699 0095  
+91 22 4260 6070  
+91 20 4140 6699  

Additional info

Hyderabad
No.8-2-681/3A & 8-2- 681/3, Lakshmi Cyber Centre, Road No.12, Banjara Hills, Hyderabad - 500 034
+91 40 6554 1234

New Delhi
A44, Mohan Cooperative Industrial Area, Near Haldirams, Mathura Road, New Delhi – 110 044
Tel: +91 97 1609 9999
Fax: +91 11 2699 0095

Bangalore

69/1, Golden Millennium 4th Floor, Millers Road, Vasanth Nagar, Bangalore - 560 052
+91 88 9204 1111

Mumbai
Opus Centre, Opp. Hotel Tunga Paradise, Road No : 47, MIDC, Andheri-Kurla Road, Andheri East, Mumbai – 400 093
Tel:
+91 97 6809 9990
+91 22 4260 6240
Fax: +91 22 4260 6070

Pune
CommerZone, 144 / 145, 2nd Building, 6th Floor, Ashok Samarth Path, Yerwada, Pune – 411 006
Tel: +91 20 4140 6666
Fax: +91 20 4140 6699

Chennai
4th Floor, Spencer Plaza, No.769, Anna Salai, Chennai – 600 002
Tel: +91 44 4228 0000
Fax: +91 44 4228 0123

Kolkata
Globsyn Crystal Building, 3rd Floor, Block EP, Plot - 11 & 12, Sector-V, Salt Lake, Kolkata - 700 091
Tel: +91 98 0459 8045
Fax: +91 33 2357 4236

Coimbatore
No.114, 2nd Floor, Sri Arthanari Towers, Race Course Road, Coimbatore – 641 018.
Tel:
+91 42 2650 2583
+91 42 2650 2683
Fax: +91 42 2427 0170

Ahmedabad
B-1005, 10th Floor, Narnarayan Complex, Opp. Ganesh Plaza, Nr. Navarangpura Bus Stand, Ahmedabad – 380 009
Tel: +91 79 6513 3001
Fax: +91 79 4007 5340

Ernakulam
3rd Floor, RR Arcade, Geethanjali Bus Stop, Thammanam Post, NH By-pass, Ernakulam – 682 032
Tel: +91 48 4419 0000
Fax: +91 48 4419 0350



View More Information...

Customer satisfaction rating
40%
Complaints
9061
Pending
3554
Resolved
2677
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Aircel related photos (865)

Aircel Complaints & Reviews

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Aircel — refund wrong operators recharge

 Muthuvel Vel on Mar 22, 2018
I need to reverse my transaction through indian bank online banking for the transaction ref id :
Transaction
First time
Your a/c xxxx96780 is debited by rs. 99.00 for indbip[protected]/aircel prepaid/homethrough indpay - ref: bp[protected]- 22/03/2018 09:24- indian bank

Second time
Your a/c xxxx96780 is debited by rs. 99.00 for indbip[protected]/aircel prepaid/homethrough indpay - ref: bp[protected]- 22/03/2018 09:24- indian bank
As i done it the wrong operators [aircel] instead of vodafone number [[protected])

Please do...
Complaint comments  Read comments [2]Complaint category Mobile Service Providers

Aircel — porting issue in aircel

 Afsar Sazaullah on Mar 21, 2018
I ported my number from aircel to vodafone oon 10th march 2018 but the sim has not activated even after 21th march .I called vodafone customer care they said that aircel is not releasing the customer.This is my main mobile number and i don't want to change it.Plz help.

Name :afsar sazaullah
ported mob no :[protected](aircel, west bengal)
email id:afsarindia04@gmail.Com
alternate mob no:[protected]...
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — delay in porting to another network

 Rahnil Barua on Mar 21, 2018
Dear sir/madam,
I submitted the documents including the porting number on 9-march-2018... And today 21-march-2018...7 days have already been gone but still my number did not get ported... Please do needful... I use only one number... Its quiet difficult to work without mobile phone.. My aircel mobile number is [protected] & [protected]... Thank you...
Complaint comments  Read comments [15]Complaint category Mobile Service Providers

Aircel — krishna kanta pattanayak

 Krishna kanta on Mar 21, 2018
Dear sir please my mobile number [protected], aircel chennai tamil nadu
I am requesting sir please my mobile number is missing give me this number
Taramani aircel office, no response,
Sixe meta i am writing [protected]. Number is not come through and again complaint give me this number sir, my address is changed, new address is mc nagar house 42, kaveri school in chennai tamil nadu 600097,
Please send my address, l am requesting answer me...
Complaint comments  Read comments [13]Complaint category Food

Aircel — not able to send msg to 1900 for porting

 Tanya29 on Mar 21, 2018
Hello,
I have to port my aircel number and for that i need to send a message "port number[protected]" to 1900. I have been trying for more than a week but unable to send message. Everytime i get the same message as message not sent. There is no issue of insufficient balance or sms pack as i recharged recently. I really need to sort it out asap. Please help me get the code. You can mail me if any queries/concern....
Complaint comments  Read comments [11]Complaint category Mobile Service Providers

Aircel — unable to send message for mnp

 Kishore Kammili on Mar 21, 2018
Last 15 days i tried to send porting request. But my message is not sent to port 1900 number.
My number is [protected].
I tried to call customer care last 3 days but its go on waiting and disconnect automatically please help its very important number for me.
Please aircel team give the proper resolution and send me mnp code to change my network please reply asap....
Complaint comments  Read comments [9]Complaint category Mobile Service Providers

Aircel — issuance of upc of my aircel no. 9858332244

 Akhtar Rasool on Mar 20, 2018
From last 15 days, i tried every method to obtain the upc of my no. [protected], but i couldn't get it. A message "unable to generate upc: msisdn not found in crm" is being generated". Please help me and guide me how to get upc of my number, it would be appreciable if u could provide me the same. I am facing lot of inconvenience. I am using this no. From last 7 years approx., i have to keep this no. Alive by switching to other telecom operator. Kindly do the needful.

Alternate no. [protected]
Email akhtarmca@gmail.com...
Complaint comments  Read comments [1]Complaint category Telecommunications

Aircel — my no misused [Resolved]

 Nevis Antony on Mar 20, 2018
I am nevis antony raj. (. Retired) having aircel prepaid no [protected] for more than 10 years. I got upc no dt929645 from aircel and the expiry date was 18/03/2018. I shared this upc to idea operator on 15/03/2018. When i called [protected] today to veryfy i was shocked that some one from nagercoil is using my no. Kindly do needful to get back my mobile number as it is being misused.....
Complaint comments  Read comments [4]Complaint category Mobile Service Providers

Aircel — porting of aircel no 9856150883 upc code dn134113 not completed from aircel

 Tombi Singh Oinam on Mar 20, 2018
Dear support,
I have tried to port my mobile no [protected] to bsnl. But still now the porting is not completed. I have enquired the bsnl and they told me that bsnl has initiated the porting request but action has not been by
Aircel.

Now i also could not register my aircel sim to the aircel network.

Kindly help me in completing the porting request from aircel to bsnl.

Regards

N asharani devi

Upc code dn134113...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Aircel — security money refund

 dasbiplab on Mar 20, 2018
Dear sir/ mdm

Plz refund my post paid connection security money against mobile no [protected] as aircel has stopped their service from last 1 month and i am suffering lots of problem because this no is connected to all sector but they stopped service without any prior notice so plz refund the amount so that i can port the number to another service provider...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Aircel — not able to generate upc code for mnp

 Sathiya K S on Mar 20, 2018
Hi,
My aircel mobile number is [protected]. Since the recent aircel network problem, i am trying to generate the upc code for mobile number portability.
I have balance in my aircel number to send sms, but, the message to 1900 is not going thru.
Since i have registered and using this mobile number for all my personal and professional needs, it is very difficult for me in everything.
Please help....
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — upc code got expired and to extend the validity [Resolved]

 Suresh Kumar T on Mar 20, 2018
Hi,
I am also facing the problem with porting my number aircel to airtel. The upc code got expired before the new operator could processed for mnp. Now my aircel number is not working and online itself not working for the generate the upc code. I am giving this number to all personals things. My aircel number is [protected]. And my alternate number is [protected] to contact....
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Aircel — I cannot generate my upc code

 ailyn on Mar 20, 2018
For the last two week i try to generate my upc code online so that i can port my aircel number to bsnl and this aircel number is being use for many purposessince 2004. Also i try to go to aircel office but there is a very long queue. Since being an old customer of aircel they should have send the upc code through sms or through email but it appears that the company is not taking any action on this and i have also heard that for some aircel number the upc code is being send through sms in the first week of february 2018. Can you please help me in getting/porting my upc code from aircel. My email...
Complaint comments  Read comments Complaint category Telecommunications

Aircel — for portability of mobile number

 mukesh kumar saxena shikha on Mar 20, 2018
I have mobile no. [protected] and its operator is aircel. The company has left market without giving any intimation to its users. Now there is no network signal of aircel available. Therefore the number is not working and also unable to port the number because of non availabilty of signal. Kindly help me to port this number to any existing and working mobile operator i. E. Idea, airtel, vodafone etc....
Complaint comments  Read comments Complaint category Telecommunications

Aircel — aircel sim is showing no service from last 3 weeks

 Moon Walker on Mar 20, 2018
Since last three weeks i am having this problem of no service all the people call to my aircel no number for urgent information and i am not able to get this and i missed many calls so i want to say to aircel team if this problem is not solved then i will port the sim to another sim and i will add negative thoughts about aircel so pls help us mobile number is [protected]...
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — deactivate lost sim card

 Nam_here on Mar 20, 2018
Dear sir /madam,

This is to inform you that my sim card with number [protected] is missing. I would kindly request you to block this prepaid sim card of mine to prevent misuse. Please take necessary action immediately. Awaiting to hear from you.
Kindly see to it as it is very very important to me as my sim card is used for various important transactions.

Thanking you,

Your's sincerely,

Naman yadav...
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — not getting aircel network signals.

 Hrushi Addepalli on Mar 19, 2018
I am hrushi of vijayawada locality, and i am not getting aircel network signals since 10days and all aircel centers near my locality are shutted down and i want my aircel number which i was using since 5 years so kindly help me to resolve this problem. Atleat suggest me a way to port my mobile number to other network. Please help me to resolve this problem. I gave that number for my examinations.
My no. Is :-[protected]...
Complaint comments  Read comments [2]Complaint category Mobile Handsets

Aircel — aircel network problem from last few days

 RS3 on Mar 19, 2018
I am using Aircel mobile network and from last one month calls were not connecting to any other networks. But from last 5 days there is no network..This is my permanent number and used in all bank accounts and transactions. There is no information regarding shutting down of Aircel in Jaipur, Rajasthan. I have more than 1200 rs of balance. I've also lodge complaint via mail at Aircel customer care but there is no response....
Complaint comments  Read comments Complaint category Telecommunications

Aircel — unable to generate upc and mnp my no. in airtel

 kapildevoo on Mar 19, 2018
I am kapil from udaipur rajasthan and i am using aircel no. From last 5 years and suddenly aircel has stop their network from last feb end and now aircel is not providing upc code for my aircel no [protected]. Due to which i am not able to port my number to other network. I also email to aircel customer office and receive no response form them.
Kindly help to generate upc codes so that i port my number to another network, as my this number is connected to my bank account, adhar system, income tax return.

Regards,
Kapil joshi
[protected]...
Complaint comments  Read comments [27]Complaint category Mobile Service Providers

Aircel — aircel number not working

 Prateek Ks on Mar 19, 2018
Respected sir/mam,

Myself shiv mohan, please note my aircel number [protected] not from very start of march and no notification given regarding its closure. As most of accounts linked with this registered number which was very old, now i'm facing problem of portability. As i have visited various store but they said it couldn't possible to port number without network. Please help and action is needed against aircel for not providing any information.

Also please note the above complaint is from my father side.
Please find of my father's contact - [protected]
Complaint comments  Read comments [21]Complaint category Telecommunications

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