[Resolved] Aircel. — Deduction of amount

K

khizer

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560004
Website:	www.Aircel.com

Hi I had reachered with Rs 44/- to get 1GB night date pack ( 12AM to 6AM) on 24 December. Amount was deducted but I did not get the benefit. Spoke to customer 1 CC executive, Ahmed & Fouzia and I got 2 different reason. Please can help to get my money back. I have told them to the complaint but they said it's no use. Regards Khizer Pasha

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Aug 7, 2021

Complaint marked as Resolved

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Comments

Aircel Customer Care

from Mumbai, Maharashtra

Dear khizer,

We regret the inconvenience caused, Kindly share the following details so that our team can look into your issue:

Aircel No.:
Date of offer message received
Recharge Denomination (done on the number)
Recharge Date
Mode of recharge
Deduction amount (usage)

Warm Regards,
Aircel Social Care Team

Reply

K

khizer

from Bengaluru, Karnataka

Hi,

Please find the below details.

Aircel No.: [protected]
Date of offer message received: N/A
Recharge Denomination (done on the number): Rs 44/-
Recharge Date: 24 December 2015
Mode of recharge: by failing *121*44#
Deduction amount (usage): Rs 44/-

Regards
Khizer Pasha

Reply

Aircel Customer Care

from Mumbai, Maharashtra

Hi khizer,

We hope your issue has been resolved. Let us know if there is anything else we can help you with. Have a nice day.

Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in

Reply