Aircon furniture — Non delivery of complete sofa set

Address:

Jaipur, Rajasthan, 302017

Sa sanchitg Thanks for the feedback ! Report Spam MA MANISH Agarwal Jaipur 0 minutes ago +1 Dear Sir/Madam I purchased sofa set 7 seater from Aircon furnitures, Gopalpura byepass, Jaipur approx 2 months back with warranty of 5 years. The size and work of back cushions are different from the general cushions available in the market. We cannot find them in market. The pattern of sofa is such that we cannot use it without cushions. It's useless When the they delivered sofa set 2 cushion were short and not delivered to us. They said that they ordered in factory and will be delivered to us soon. But from last two months we called and visited their store many times but they give they always give us excuses only. On phone they always say that we will check from factory and will call back in few minutes but we never get call back from them. Now, the festival arrived and when we called them and said that you gave us 5 years warranty but you are able to even give us the remaining cushions in 2 months and without cushion sofa is useless so either you give us the cushions or take your sofa back and return us our money. On this the sales manager who dealed with us said that you call owner directly I am just employ I cannot do anything and when we called owner the phone is no reply. I request this consumer forum to do needful Thanks a lot MANISH [protected]