Airindia — AI Staff - Extortion & Service

Flight No. : AI127
Date of Travel. : 25/Jul/2022
Ticket No. : QZUWI5

hi - Delhi-Chicago flight, I was harassed by a guy- Chandra Chabra & team and extorted all the money I have ($90 + INR 3000) for carrying excess hand baggage and told he will email me the receipt which was never done. The entire team supported him, felt like humiliated and helpless as they held my boarding pass till final call and scared me that I will miss my flight if I don't pay the money. I have taken a photo of his ID card and he made me delete it to return my boarding pass . This is kind of extortion in the name of excess baggage and complained the same to AI (Reference No: WB-IDEL[protected]) but looks it the case is now closed and they did not bother to write to me about what action was taken .

Service on AI flight (both ways) was pathetic, onward entertainment system does not work and return the ac runs of minimum and you will be served food only twice (in 15 hrs journey) and the give a combination like Chicken Biryani and ToorDal, don't know who in the world will eat this combination. TATA's please improve the international services !!! we love you.

thanks
Bhaskar