Airindia Complaints & Reviews

09 October 2023
12:32

I flew with AirIndia on the 15th sept 2023 from London Heathrow to Mangalore via Mumbai.

My outward journey flight (originally scheduled for 12:30pm) took off nearly 4hrs later and reached Mumbai just in time to be able to take the connection flight scheduled for Mangalore (scheduled departure 5:45am). I constantly checked with the international flight airhostess for the arrangement...

The complaint is in regard to my flight from CJB to BOM on 2nd Oct 2023, where my mother who is senior citizen, after landing in BOM i have requested the cabin crew for a wheelchair as she could not walk, which the cabin crew has obliged to provide the same for which he has requested the ground staff to assist with the service but found the ground staff was too busy with her mobile and unheard the request, thereafter the cabin crew requested...

I have still not got my refund of my air travel cancellations of june 2023 pls help me in getting the money back as its almost a month as of now
regards...

I have already registered my complaint with Airindia on 13/2/2023 which was given reference number 19290024. as no response was received i have also lodged it with Airsewa on 15/3/2023.
So all email communications are with both organisations, Airindia states that it will respond within 24 hrs but no resolution. Airsewa have not even acknowledged....

Dear Air India,

With regards to my lost bag (baggage tag ref:AI 813929), after chasing up multiple times the people at Heathrow Terminal-2, Air India officials at Delhi and at Bengaluru, I finally managed to receive my bag on the 14/09/2022 at around 23:15 hours whilst I as asleep. Please note I started from India on 31/08/2022 and it took Air India to get my lost bag to me almost 14 days literally!!

Although...

I have been following up with Air India from 2 years regarding refund of below flight tickets. Flight was cancelled by Air India as per COVID guidelines per Indian Govt.
As original ticket was booked via agent (last minute.com), i have also filed refund request via them to air india in Jan'21. Also Agent (LastMinute.com) confirmed over email that no refund from the Air India has been received regarding below tickets despite multiple...

BOOKING REFERENCE: SMRDU3
TICKET NUMBER: 098 [protected]

I checked into flight No. AI934 from Dubai to Kochi Flight on 21.10.2022, Due to maintenance issues with the flight, they canceled the flight for that day. They suggested going for cancellation, full refund amount will come to the account. I have applied for a refund ONLINE. But I received less amount. since it's NOT a fault from my side. Need full refund amount...

Airindia Feedback Ref. No: WB-DDEL[protected]
I have booked a ticket vide PNR No:ZB0B6 from Airindia on 15.02.20 prior to Covid-19 lockdown and the travel date was on 07.06.2020, due to Covid-19 lockdown Airindia have cancelled the flight AI-429 - Del-CJB, all the flight cancelled during Covid-19 period is entitled for full refund. I have checked it with Airindia executive at your Delhi Jorbagh office, he confirmed after checking in...

I tried booking tickets from air india website from Ahmadabad to imphal for 28Sep22 on 27Sep 22 paid through phone pe upi appended below as attached screenshot transaction details the transaction was successful from upi's end but the same time air india just displayed the 'make payment' page again. So i don't get my tickets, no reference number or anything and my amount was deducted. Upi confirmed that transaction was successful from their...

Airindia, like other airlines, indulges in cheap marketing gimmicks by increasing the fare contrary to its repeated advertisements informing the public of its reduced fares.For instance, fare for a traveller's round trip from Chennai(MAA) to SFO(Sanfrancisco, USA) was slated as Rs.76, 000/- for the journey to be undertaken on 07.11.22.To their fradulent gesture, they announced a low fare for 11th, 13th& 14th November, 2022, but to one's predicament,...

Hi,

I was trying to book ticket from AirIndia website where my money got deducted but ticket didn't get booked. I have chasing them to refund my money from last 3 months over the emails and calls. I have send them more than 20 email and called them so many time but only get that our concerned team is looking into it but no refund, no resolution from last 3 months. They are just not taking my case seriously. Could you please...

I have paid my airline booking from upi paytm on my pc, my money got deducted but when I go back to the page it said something wrong and there's no confirmation message in my email for the booking, please solve my problem ....

Sir,
I cancelled my ticekt of Air india from Singapore to Delhi due to unavoidable circumstances for me and my spouse on 5th May 2022 and the travell date was 12 May 2022 by Flight AI380, i also filled the feedback form as suggested by customer care. Ref No. WB-ISIN[protected].
i have been repeatedly contacting the cutomer care, the only source avaible to connect but so far no satsfactroy answer. The follwoing the few compaint...

Hi, PNR YMCMZ had to be cancelled for 20 March 2020 travel as India had a restrictions for international travellers and lockdown was invoke. We couldn't travel and raised a cancellation request 8 days prior to the travel, we have been assured that the request is raised and refund will be processed. Till date (Aug2022) we have not heard anything from AirIndia on the refund nor received any payment. Multiple feedback complaint raised (example...

Flight No. : AI127
Date of Travel. : 25/Jul/2022
Ticket No. : QZUWI5

hi - Delhi-Chicago flight, I was harassed by a guy- Chandra Chabra & team and extorted all the money I have ($90 + INR 3000) for carrying excess hand baggage and told he will email me the receipt which was never done. The entire team supported him, felt like humiliated and helpless as they held my boarding pass till final call and scared me that...

I am Abhinaya. I booked the ticket for AI460 (Vijayawada to delhi) on 2nd August 2022 twice . But both times the money(Rs.5411, Rs5412) has been deducted from my account but ticket hasn't been confirmed. The transactions are done on[protected]&[protected]. So I request for refund please or else you are liable for strict action. I paid through UPI ID: [protected]@ybl through phonepe.

Regards

abhinaya...

I booked an international flight for 6th November 2021 and it was cancelled due to rescheduling by airindia. Feedback form was filled immediately having. It was again filled as suggested by your customer care agents on 4/01/2022 and again on 12/04/2022 and finally got an email in response that refund will be credited within 10 days but no refund has been made till date and on calling customer care no. they always have the same reply that...

Air India stopped me at Mumbai airport just because of my visa was stamped on old passport, I am UAE resident from last 7 years still they didn't listen. I need to let my wife travel with my 3 months old baby along with all baggage. And same time I booked Emirates airline ticket and I travelled to Dubai on a same day after 3 hours. My family was waiting in Dubai just because of this horrible issue. Air India didn't even provide basinet for...

Sir my Airindia ticket pnr JY7LQ. AND TICKET NO.[protected] .sir my ticket is[protected] from jammu to Srinagar But Airlines reschedule my ticket is[protected] . Sir I AM DEFENCE PERSON MY LEAVE JOINING DATE IS[protected].sir I had canceled my Reshedule ticket by calling Airindia customer on 2 May 2022 and customer care said that your full refund will come in twenty one day but I have not got Refund Amount yet and now costmer care vol...

My name is surjit Kumar And I was a passenger on an Air India flight number 101. This was a International flight On April 28, 2022 at 1:45am Thursday.
I booked my flight On February 09, 2022 and confirmed all my fours seats with extra payments but when I check-in on air India counter they give me all Separate seats. I told executive, manager I have confirmed my seats number but they don’t want to Listen and directly they say me...

I had booked a direct flight from Mumbai to Frankfurt on 25.02.2022, which was cancelled by the airlines. They did not inform me about the cancellation and without prior information, they bumped me to a 1-stop flight which was scheduled hours before my original flight's departure. After calling customer care, my flight was rescheduled to 26.02.2022 and they did not provide me with any hotel stay or hotel voucher.
On asking the reason...

An Indian citizen, travelling from Nepal to India the staff at the counter misbehaved, unprofessional etiquette and not helpful at all. I saw someone check in with 24 kilos without any payment but i was asked to pay for 23 kilos. Despite mentioning I have flight to Sydney and I’m allowed 30kilos.
I was travelling alone, didn’t know the language and was mistreated.
It’s highly disappointing that Indian staff treat people...

Hi
I travelled from ahmedabad to muscat, Muscat to instanbul and from istanbul to denamrk .

On March 30-2022 at muscat airport i lost my 3 hand baggage i sent mail them too many times on different mail id still i did not got any answer....

From past 2 year you are saying refund is initiated and till now I haven't got the refund.called 100 times to customer care but no response Received only 1 ticket refund rest 3 tickets refund is pending the tick no are [protected], [protected], [protected] .. after calling customer care they are saying it's refunded but I didn't receive any amount in my card and i[censored] have done then send me bank reference/transaction number Attaching all details.please...

I tried bookings tickets on airindia website today i.e. 10th of march 2022. The transactions was successful but airindia page diverted and didn't generated the ticks. Page was diverted.
Payment record whdf[protected] bill desk airindia. Plz help
Vijayalakshmi s hegde...

Hello Team,

This is regarding my Missing baggage from the AirIndia flight. It's been more than 3 months now. I have not received my Baggage. no response from the airline. Tried via email or twitter. (can submit proofs if required)

Please find below details :

Passenger Name: Yuvaraj Mohandas
Flight: BLR-DEL-PARIS on 7th Dec 2021
File Reference: CDGAI14889...

I booked 2 ticket for my parents for March 7th from Bengaluru to SFO Via expedia. I reserved seats 37J and 37K. I called twice and made sure it is confirmed. I have proof for confirmation. While web check-in I saw one seat changed to 41F, so I called Airindia and It confirmed it again that it is same seats 37J nad 37K.
But when my parents checked in at counter they gave 41J and 41K. And these seats doesn't have recliner and my parents...

Airindia has taken my money without issuing ticket for me. Not even an Eticket was generated. I had tried to book flight from JFK New Delhi Mumbai for 14th July 2021. Payment was done on 8th July 2021 using an debit card BOA. Till date refund is not received. Refund team only does acting on call as if voice is not coming. Am writing letter everywhere possible since amount is 2 lac. PNR JNYC6 and WB-IJFK[protected]reference numbre)...

I cancelled my ticket and it's been more than 1 month but i have not received my refund. I have contacted all the toll free no's mentioned on their website but all the no's are always busy. I have received any reply from [protected]@airindia.in

Booking reference:H36Q2
Eticket#:[protected]

I request them to provide an estimated date for the refund....

I hereby bring to your kind notice that I have booked a Air ticket (No.[protected], PNR: Y7ZYM) for travelling from CCU(KOLKATA) to YYZ(TORONTO) on 9th Sept, 2021. However, I was not able to travel due to covid restrictions and I have cancelled the ticket on 15th Aug 21 through one of the Air India customer care representative. Also filled up feedback from twice (WB-ICCU[protected];(WB-ICCU[protected]

I waited for more than...