Airindia — Money not refunded even after 3 months

Hi,

I was trying to book ticket from AirIndia website where my money got deducted but ticket didn't get booked. I have chasing them to refund my money from last 3 months over the emails and calls. I have send them more than 20 email and called them so many time but only get that our concerned team is looking into it but no refund, no resolution from last 3 months. They are just not taking my case seriously. Could you please help me to get money refunded. I have attached the transaction screenshot as well.

Thank you so much