Airindia — Refund not received for cancelled ticket

Address:	[email protected]
Website:	www.airindia.in

I purchased AirIndia flight ticket(E-Ticket Number[protected] from Kannur (CNN) to Toronto(YYZ) (travel date: Jun 4, 2021). As direct flight is banned between India and Canada, ticket is cancelled. I have requested refund through customer care, email, feedback form but still not received refund. Could you please help to get the refund?