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Air Asia - Refund — Refund or Rip off

Company promised a full refund, what I got was to say the least NOT.

Tried to ring the Thailand number and selected 9 for English got Thai and then the line drops out on you!!

Not impressed with this company at all, I should avoid them at all costs.

They are quick at taking your money but very very slow at refunding it.
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Comments

Are they refunding the amount ???
Reply
Yes but it was stressful because I had to buy tickets with another airline so was out of pocket for quite sometime

I would never use AirAsia again.
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    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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    Air Asia Phone
    +91 80 3300 8000
    Air Asia Address
    #91, Level 1, HRS Chambers, Richmond Road, Bangalore, Karnataka, India - 560025
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