Airports Authority of India — incorrect weighing of baggage at check in - jet airways

Traveling on 31st dec 2018 - jet airways - domestic travel - mumbai to nagpur
When the bags were weighed, the executive said that 3 kg is more and asked to remove some of the things. After few mins again weighed the same baggage, the same executive said 5.5 kg is more and i had to pay extra rs 2500.
I don’t think my baggage was more than the limit at all.

So i definitely think this is the jet airways is trying to charge more to the customer without reason
+1 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airports Authority of India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    308
    Pending
    0
    Resolved
    27
    Airports Authority of India Phone
    +91 11 2461 0386
    +91 11 2463 2950
    +91 11 2462 1627
    Airports Authority of India Address
    Ground Floor, C Block, Rajiv Gandhi Bhawan, Safdarjung Airport, New Delhi, Delhi, India - 110003
    View all Airports Authority of India contact information