Airport Wings — Misuse of power by security at airport

Address:Mumbai City, Maharashtra, 395007

It was Senior Aquatics National at Ranchi and we 4 people ( Me, my daughter, a boy and his father) have booked tickets together. Our Indigo flight 6E467 ( Mumbai to Ranchi Dt. 21st September, 2016) departure time was 12:20 and we have done web check-in before a day.On 21st our train from Surat to Mumbai was delayed by heavy rain and we reached andheri station at around 11:30AM...almost lost hope to board flight. We were already late and we lost contact of each other in crowd. I was panicked as i had no idea where was my 14 year daughter. Later I came to know my daughter is with other person travelling with us and we all decided to reach airport by different auto.The boy and myself reached first and it was already 12 so I decided to send that boy alone as other two (my daughter and the father of that boy) still couldn't reach airport. In all those hassle my bag with all papers including print outs of tickets and web check-in gone with the boy.When my daughter and father of that boy arrived there was still time. It was may be around 12:10. I requested indigo staff to do the needful as I had all the documents but in flight. They immediately checked and issued other boarding passes but last moment security denied us to stamp on boarding pass without any reason.I requested so many times we are going for sports event and it is very important to reach Ranchi on time for us but they didn't listen anything. They haven't found any thing doubtful in our luggage then why they denied to stamp on our boarding pass? We missed that flight without any of our fault. We had to book another next flight which has costed us total 20, 940 Rs. We are sports people and not criminal that they stopped us like that also it was not at all affordable for us to buy tickets for next flight but as it was a competition for our children worked very hard we have to spend.

Sejal Nikhil Chevli
Contact No. [protected]
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