Airports Authority of India — Excess deduction on refund tickets

Address:122001
Website:www.goibibo.com

Sir I had booked 3 tickets from New Delhi to Lucknow by GOAIR for travel date 14/11/2015. total payment was made by me Rs 7950/. which was in refundable category..However for some unavoidable reason, i had to cancel the tickets. For which I did it through Internet but they Refund to my a/c RS 603/ only. They charged total Amt Rs 7300/ and refunded only Rs 603/that too in Refundable category...It seems to be very much unrealistic. I mail them to provide me the refund rule copy, twice but they never bother to do so.
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    +91 11 2463 2950
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    Ground Floor, C Block, Rajiv Gandhi Bhawan, Safdarjung Airport, New Delhi, Delhi, India - 110003
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