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GoAir Complaints & Reviews

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Last updated Feb 5, 2024
Complaints 1926
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GoAir reviews & complaints(1926)

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P
Prashantkumarjhaa
from Bengaluru, Karnataka
Feb 5, 2024
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Urgent: Complaint Regarding Non-Refund of Flight Ticket Booking Amount

Address:Go First Head Office: Go Airlines (India) Limited 1st Floor, C-1, Wadia International Centre, Pandurang Budhkar Marg, Worli, Mumbai 400 025, India

Dear Sir/Madam,
I am writing to bring to your attention a concerning issue regarding the non-refund of a flight ticket booking amount, and I seek your assistance in resolving this matter.

I had booked a flight ticket for my family members through the online platform Easemytrip.com on 23rd January.
The booking was for a Go-First flight (G8-808) from Bangalore to Lucknow, scheduled for 15th May 2023.
The...
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N
neerajjha.jiet
Jan 7, 2024
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GoAir doesn't refund money for Flight not operational

Below Flight details which got Cancelled for all travelers by airlines due to bankruptcy:

Booked via Goibibo vendor app on 23 Mar 2023
PNR - ZY9GTZ / Booking ID GOFLDNT6HUV7LKEQ3330 •

Bangalore-Patna -Depart on Sun, 28 May 2023 • Nonstop • 2h 40min

Refund request raised on June 1st 2023 and still not processed yet after 7 months...
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A
Ajeet Das
Jan 4, 2024
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Refund | reservation with Go First of PNR F9SGRW.

I had booked the ticket by Flipkart travel. they are saying still amount not credited in the virtaual accont.

It has been 8 months I am waiting for the my refund amount but still not received.

Hello Flipkart travel team,

Airlines has already given the confirmation that they have refunded the Amount INR 9325

Kindly check and get this done asap.

Subject line :- GoAir...
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S
Shikhar Saran Srivastava
Dec 29, 2023
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Complaint Against Goair and HappyFares for Non-Refund of Cancelled Flight

To,
The Officer In-charge,
Consumer Forum,

Respected Sir/Madam,

I am writing to lodge a formal complaint against Goair and HappyFares for their failure to refund the amount for a cancelled flight, causing significant inconvenience and financial distress.

I had booked a round-trip flight for two passengers from Lucknow to Bangalore and back (Booking Reference: HBB86KUQ), with departure...
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J
jitendraubi
from jamshedpur, Jharkhand
Dec 29, 2023
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My Travel certificate required

Address:Jamshedpur

We have traveled on[protected] from Banglore to Ranchi with PNR No.R8747M
name- Jitendra Chaudhary
Name-Manju Chaudhary
Name- Prateek Kumar
i have forgot my boarding pass and my bank is reimbursing the amount. kindly issue travel certificate.
[protected]...
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D
Deepmala Narendra Mehta
from Gagret, Himachal Pradesh
Nov 14, 2023
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Refund didn't get till now. Cancelled flight from airlines end and didn't get refund till now (booked in april)

PNR : EBIJTD
i booked it from flipkart travel .
but noone is giving me refund.

booking no by flipkart:
booking id :[protected]

I booked flight from ahemdabad to delhi on april 29 or 30 .
the flight was for 2nd may.
i booked goair flight from flipkart travel.
and on the day of journey i got message that flight got cancelled due to technical error from flight side.br...
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S
shanmukha256623
from Anantapur, Andhra Pradesh
Oct 31, 2023
Nov 30, 2023
This thread was updated on Nov 30, 2023
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Regarding Refund of my cancelled flight ticket

My pnr is Q837NP. I booked my goair flight from Banglore to delhi on 5th may 2023 using easemytrip.com.
Because of the cancellation of the flight I am unable to travel and even i didn't recieved any refund to my account but i got invoice only.
Moreover, i am running out of money.
Kindly, help me to get my full refund as i couldn't travel because of cancellation from the airline's side.
Please find the attached...
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V
vibhor sarda
Oct 26, 2023
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Refund not issued for 14th May Flight

Hi ALL,

Not got refund for flight G8-1322 which was scheduled through cleartrip, with pNR X3E5JB.

Already 5 months have passed, please help....
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S
sdas23
Oct 1, 2023
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Refund not received, PNR - YCG6HD, GEC98H

Date of travel - 06/05/2023 and 14/05/2023, flights got cancelled, and till date refund not credited. amount to be refunded - 13500.

request you to provide faster resolution and initaiate the refund.

aslo go air customer care has no idea or any resolution to provide for the same.

mob no- [protected]...
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D
Divya Chaurasiya
Sep 24, 2023
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Go air refund status

Address:village maduri post office mubarakpur dist raebaralie

I have not yet received the refund of the flight that was cancelled on 6th may 2023. Kindly let me know when i will received the refund as it has been soo long time...
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S
stevenmat
Sep 15, 2023
Oct 26, 2023
This thread was updated on Oct 26, 2023
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Refund not processed even after 4.5 months

I had booked a flight from Goa to Mumbai in first week of May, 2023. I have received email from Goair stating that refund will be issued to original source. The tickets were booked through cleartrip and so far i have checked with them and written several mails to GoAir, however no refund has been issued till date.

PNR # R4WBPL
Rs 5, 304/-

please arrange to release the same at the earliest.
br...
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A
Aniket Tagor
Sep 14, 2023
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My Refund not received till date

Dear sir,

my flight booking cancelled by go first airline
my booking from pune to new dehli date 10/05/2023 PNR - IYLLRG...
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Website:www.flygofirst.com

I had booked flight tickets on GoAir flight through Makemytrip.com. I have 3 PNR that were cancelled just 3 days before the travel date. I was already in Thailand and this last-minute cancellation caused a lot of inconvenience to me. I had to pay 1.5 lakh to book my return ticket at the last minute. I have not received the refund so far for these PNRs. I have contacted GoAir and Makemytrip many times, but there has been no proper response.br...
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R
raghavendra0409
Aug 29, 2023
Sep 12, 2023
This thread was updated on Sep 12, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not processed even after 4 months of flight cancellation

I had booked flight tickets on GoAir flight through Makemytrip.com. I have 3 PNR that were cancelled just 3 days before the travel date. I was already in Thailand and this last-minute cancellation caused a lot of inconvenience to me. I had to pay 1.5 lakh to book my return ticket at the last minute. I have not received the refund so far for these PNRs. I have contacted GoAir and Makemytrip many times, but there has been no proper response.br...
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N
Nehasarkar666
Aug 23, 2023
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I have not received my refund for in the past 4 months.

Address:India

Hi,
I am writing this email With hopes of some helpful response instead of just an autogenerated email.

First of all I am extremely pissed with the kind of indifference that you guys show when it comes to responding to your customers. An autogenerated email either for feedback or some other unnecessary crap is all that the customer gets from your end in response to their queries regarding unresolved issues. Also to...
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S
SailaxmanH
from Bengaluru, Karnataka
Aug 14, 2023
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Delayed in refund from airlines - pending more than 3 months

Address:Go Airlines (India) Limited 4th floor, Kaledonia building, Sambhaji Nagar, Opp. Dmart, Sahar road, Andheri East – Mumbai 400069, India.
Website:www.flygofirst.com

My Travel date was May 2023 and I booked these tickets on Feb2023.

Since airlines have cancelled the flight and it was initiated us just 2 days before my scheduled departure. This has hampered my plan and i have endup paying premium air fare due to shorter notice.

Initially it was committed by airlines that 100% of my fare along with other charges will be refunded within 1 week.

But later after...
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Dear Sir,
I am disappointed to inform you that Go First Airlines has already caused a considerable amount of inconvenience as I have not got the refund for the

Ref ID XBGKXW - Phuket to Mumbai on 18/05/2023
I have already submitted my claim on EaseMyClaim portal and submitted the required documents and have received the acknowledgement mail regarding it from gofirstclaims.[protected]@bom1plmcpnl502814.prod.bom1.secureserver.netbr...
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Address:Pune

I have booked a flight from Delhi to Pune for dated 14 May 2023 Time 18:20, but the flight has been cancelled by the airlines.
Please let me know the Refund status of my booking.
till date no updates from GoAir.
My flight ticket PNR : NBHB5Q...
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S
Shahid sued
Aug 1, 2023
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Refund pending of cancelled flight

Website:www.flygofirst.com

Go air has cancelled my flight in may month with PNR Q8CMYP and refund is still pending...
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G
from Hubli, Karnataka
Jul 30, 2023
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Refund on cancelled flight not received till date

Booking reference U9YEMM

fLIGHT CANCELLED BY GOAIR

DATE 22 APR 2023

GOVERDHAN.Y
[protected]
[protected]@GMAIL.COM

kindly arrange for refund...
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