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GoAir Complaints & Reviews

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Updated: Dec 23, 2024

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Bad 😕 It seems that GoAir has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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GoAir reviews & complaints(1930)

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This is to bring to your notice that its been 1.10 Years following up for my refund from GO AIR which was cancelled by them at last moment for flight dated 13MAY 2023, Patna -Bangalore-PNR-ACWY4K
The airline cancelled the flight and informed me on 9th may2023 without giving an alternate option for another flight, they simply cancelled the flight at last moment.
And here i am 1.10 years later still following up for refund of...

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I had booked flight tickets on GoAir flight through Makemytrip.com. I have 3 PNR that were cancelled just 3 days before the travel date. last-minute cancellation caused a lot of inconvenience to me. I had to pay almost 12000 rs to book my ticket at the last minute. I have not received the refund so far for these PNRs. I have contacted GoAir and Makemytrip many times, but there has been no proper response.

PNR 1 : XG89SHbr...

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Address: GoAir, Mumbai, Maharashtra

I had booked my family's (7 passengers) with following flight details on 19/Apr/23 via www.Happyfares.com and paid full amount with reference no.: HBB86QLE:

1. Delhi to Srinagar on 28/May/23 with PNR no. O8PNMM (Cost - ₹43, 820)
2. Srinagar to Delhi on 02/June/23 with PNR no. AYHV5Q (Cost - ₹36, 750)

However, GoAir Airline had cancelled our flights due to their financial crisis and so I have requested...

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Address: D- 404, Golden Winds, Lohegao, 411047

Hello Everyone
This is to inform you that last Year i.e. 1st May, 2023 I have booked a GoAir Tickets through EasyMyTrip App. However, Due to some Operational Crises from GoAir Airlines, we received a Message that the flight got Cancelled.
Since Day I am following-up with Online travel Agency & GoAir Airlines for my Tickets Amt Refund but no Positive respond from both the side. Can you please help me with that to Get my Amount...

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I booked two flights on go air. 1 is from pune to banglore and other are 4 tickets from banglorr to kochi on april 23, 2023. all worth 11, 000 rs. all flights got cancelled in may first week due to bankrupcy of company. they said i will get my refund in one week in first few months. it has been almost one year and still i didn't get a single penny. such a unprofessional behaviour from a low standard company....

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Address: Go First Head Office: Go Airlines (India) Limited 1st Floor, C-1, Wadia International Centre, Pandurang Budhkar Marg, Worli, Mumbai 400 025, India

Dear Sir/Madam,
I am writing to bring to your attention a concerning issue regarding the non-refund of a flight ticket booking amount, and I seek your assistance in resolving this matter.

I had booked a flight ticket for my family members through the online platform Easemytrip.com on 23rd January.
The booking was for a Go-First flight (G8-808) from Bangalore to Lucknow, scheduled for 15th May 2023.
The...

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Below Flight details which got Cancelled for all travelers by airlines due to bankruptcy:

Booked via Goibibo vendor app on 23 Mar 2023
PNR - ZY9GTZ / Booking ID GOFLDNT6HUV7LKEQ3330 •

Bangalore-Patna -Depart on Sun, 28 May 2023 • Nonstop • 2h 40min

Refund request raised on June 1st 2023 and still not processed yet after 7 months...

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I had booked the ticket by Flipkart travel. they are saying still amount not credited in the virtaual accont.

It has been 8 months I am waiting for the my refund amount but still not received.

Hello Flipkart travel team,

Airlines has already given the confirmation that they have refunded the Amount INR 9325

Kindly check and get this done asap.

Subject line :- GoAir...

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To,
The Officer In-charge,
Consumer Forum,

Respected Sir/Madam,

I am writing to lodge a formal complaint against Goair and HappyFares for their failure to refund the amount for a cancelled flight, causing significant inconvenience and financial distress.

I had booked a round-trip flight for two passengers from Lucknow to Bangalore and back (Booking Reference: HBB86KUQ), with departure...

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Address: Jamshedpur

We have traveled on[protected] from Banglore to Ranchi with PNR No.R8747M
name- Jitendra Chaudhary
Name-Manju Chaudhary
Name- Prateek Kumar
i have forgot my boarding pass and my bank is reimbursing the amount. kindly issue travel certificate.
[protected]...

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PNR : EBIJTD
i booked it from flipkart travel .
but noone is giving me refund.

booking no by flipkart:
booking id :[protected]

I booked flight from ahemdabad to delhi on april 29 or 30 .
the flight was for 2nd may.
i booked goair flight from flipkart travel.
and on the day of journey i got message that flight got cancelled due to technical error from flight side.br...

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My pnr is Q837NP. I booked my goair flight from Banglore to delhi on 5th may 2023 using easemytrip.com.
Because of the cancellation of the flight I am unable to travel and even i didn't recieved any refund to my account but i got invoice only.
Moreover, i am running out of money.
Kindly, help me to get my full refund as i couldn't travel because of cancellation from the airline's side.
Please find the attached...

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Hi ALL,

Not got refund for flight G8-1322 which was scheduled through cleartrip, with pNR X3E5JB.

Already 5 months have passed, please help....

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Date of travel - 06/05/2023 and 14/05/2023, flights got cancelled, and till date refund not credited. amount to be refunded - 13500.

request you to provide faster resolution and initaiate the refund.

aslo go air customer care has no idea or any resolution to provide for the same.

mob no- [protected]...

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Address: village maduri post office mubarakpur dist raebaralie

I have not yet received the refund of the flight that was cancelled on 6th may 2023. Kindly let me know when i will received the refund as it has been soo long time...

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I had booked a flight from Goa to Mumbai in first week of May, 2023. I have received email from Goair stating that refund will be issued to original source. The tickets were booked through cleartrip and so far i have checked with them and written several mails to GoAir, however no refund has been issued till date.

PNR # R4WBPL
Rs 5, 304/-

please arrange to release the same at the earliest.
br...

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Dear sir,

my flight booking cancelled by go first airline
my booking from pune to new dehli date 10/05/2023 PNR - IYLLRG...

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Website: www.flygofirst.com

I had booked flight tickets on GoAir flight through Makemytrip.com. I have 3 PNR that were cancelled just 3 days before the travel date. I was already in Thailand and this last-minute cancellation caused a lot of inconvenience to me. I had to pay 1.5 lakh to book my return ticket at the last minute. I have not received the refund so far for these PNRs. I have contacted GoAir and Makemytrip many times, but there has been no proper response.br...

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I had booked flight tickets on GoAir flight through Makemytrip.com. I have 3 PNR that were cancelled just 3 days before the travel date. I was already in Thailand and this last-minute cancellation caused a lot of inconvenience to me. I had to pay 1.5 lakh to book my return ticket at the last minute. I have not received the refund so far for these PNRs. I have contacted GoAir and Makemytrip many times, but there has been no proper response.br...

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Address: India

Hi,
I am writing this email With hopes of some helpful response instead of just an autogenerated email.

First of all I am extremely pissed with the kind of indifference that you guys show when it comes to responding to your customers. An autogenerated email either for feedback or some other unnecessary crap is all that the customer gets from your end in response to their queries regarding unresolved issues. Also to...

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