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GoAir Complaints & Reviews

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Last updated Nov 14, 2023
Complaints 1921
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GoAir reviews & complaints(1921)

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D
Deepmala Narendra Mehta
from Gagret, Himachal Pradesh
Nov 14, 2023
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Refund didn't get till now. Cancelled flight from airlines end and didn't get refund till now (booked in april)

PNR : EBIJTD
i booked it from flipkart travel .
but noone is giving me refund.

booking no by flipkart:
booking id :[protected]

I booked flight from ahemdabad to delhi on april 29 or 30 .
the flight was for 2nd may.
i booked goair flight from flipkart travel.
and on the day of journey i got message that flight got cancelled due to technical error from flight side.br...
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shanmukha256623
from Anantapur, Andhra Pradesh
Oct 31, 2023
Nov 30, 2023
This thread was updated on Nov 30, 2023
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My pnr is Q837NP. I booked my goair flight from Banglore to delhi on 5th may 2023 using easemytrip.com.
Because of the cancellation of the flight I am unable to travel and even i didn't recieved any refund to my account but i got invoice only.
Moreover, i am running out of money.
Kindly, help me to get my full refund as i couldn't travel because of cancellation from the airline's side.
Please find the attached Screenshot for reference.
+1 photos
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Fake one this website
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    vibhor sarda
    Oct 26, 2023
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    Hi ALL,

    Not got refund for flight G8-1322 which was scheduled through cleartrip, with pNR X3E5JB.

    Already 5 months have passed, please help.
    GoAir customer support has been notified about the posted complaint.
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      S
      sdas23
      Oct 1, 2023
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      Date of travel - 06/05/2023 and 14/05/2023, flights got cancelled, and till date refund not credited. amount to be refunded - 13500.

      request you to provide faster resolution and initaiate the refund.

      aslo go air customer care has no idea or any resolution to provide for the same.

      mob no- [protected]
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        D
        Divya Chaurasiya
        Sep 24, 2023
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        Address:village maduri post office mubarakpur dist raebaralie

        I have not yet received the refund of the flight that was cancelled on 6th may 2023. Kindly let me know when i will received the refund as it has been soo long time
        GoAir customer support has been notified about the posted complaint.
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          stevenmat
          Sep 15, 2023
          Oct 26, 2023
          This thread was updated on Oct 26, 2023
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          I had booked a flight from Goa to Mumbai in first week of May, 2023. I have received email from Goair stating that refund will be issued to original source. The tickets were booked through cleartrip and so far i have checked with them and written several mails to GoAir, however no refund has been issued till date.

          PNR # R4WBPL
          Rs 5, 304/-

          please arrange to release the same at the earliest.

          Regards
          Steven
          [protected]
          GoAir customer support has been notified about the posted complaint.
          have you got the refund
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            A
            Aniket Tagor
            Sep 14, 2023
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            Dear sir,

            my flight booking cancelled by go first airline
            my booking from pune to new dehli date 10/05/2023 PNR - IYLLRG
            +1 photos
            GoAir customer support has been notified about the posted complaint.
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              R
              raghavendra0409
              Sep 12, 2023
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              Website:www.flygofirst.com

              I had booked flight tickets on GoAir flight through Makemytrip.com. I have 3 PNR that were cancelled just 3 days before the travel date. I was already in Thailand and this last-minute cancellation caused a lot of inconvenience to me. I had to pay 1.5 lakh to book my return ticket at the last minute. I have not received the refund so far for these PNRs. I have contacted GoAir and Makemytrip many times, but there has been no proper response.

              PNR 1 : Q6QIWF
              PNR 2 : X65I3F
              PNR 3 : G5B7NV

              Please help to process the refund immediately as this has caused me a lot of trouble financially already.
              GoAir customer support has been notified about the posted complaint.
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                R
                raghavendra0409
                Aug 29, 2023
                Sep 12, 2023
                This thread was updated on Sep 12, 2023
                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                I had booked flight tickets on GoAir flight through Makemytrip.com. I have 3 PNR that were cancelled just 3 days before the travel date. I was already in Thailand and this last-minute cancellation caused a lot of inconvenience to me. I had to pay 1.5 lakh to book my return ticket at the last minute. I have not received the refund so far for these PNRs. I have contacted GoAir and Makemytrip many times, but there has been no proper response.

                PNR 1 : Q6QIWF
                PNR 2 : X65I3F
                PNR 3 : G5B7NV

                Please help to process the refund immediately as this has caused me a lot of trouble financially already.
                Sep 12, 2023
                Complaint marked as Resolved 
                This complaint is not resolved, this is still pending as refund has not been processed till date.
                GoAir customer support has been notified about the posted complaint.
                This issue has not been resolved. I am still waiting to hear from GoAir.
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                  N
                  Nehasarkar666
                  Aug 23, 2023
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                  I have not received my refund for in the past 4 months.

                  Address:India

                  Hi,
                  I am writing this email With hopes of some helpful response instead of just an autogenerated email.

                  First of all I am extremely pissed with the kind of indifference that you guys show when it comes to responding to your customers. An autogenerated email either for feedback or some other unnecessary crap is all that the customer gets from your end in response to their queries regarding unresolved issues. Also to...
                  +2 photos
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                  S
                  SailaxmanH
                  from Bengaluru, Karnataka
                  Aug 14, 2023
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                  Delayed in refund from airlines - pending more than 3 months

                  Address:Go Airlines (India) Limited 4th floor, Kaledonia building, Sambhaji Nagar, Opp. Dmart, Sahar road, Andheri East – Mumbai 400069, India.
                  Website:www.flygofirst.com

                  My Travel date was May 2023 and I booked these tickets on Feb2023.

                  Since airlines have cancelled the flight and it was initiated us just 2 days before my scheduled departure. This has hampered my plan and i have endup paying premium air fare due to shorter notice.

                  Initially it was committed by airlines that 100% of my fare along with other charges will be refunded within 1 week.

                  But later after...
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                  D
                  DrPrashant123
                  Aug 11, 2023
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                  Dear Sir,
                  I am disappointed to inform you that Go First Airlines has already caused a considerable amount of inconvenience as I have not got the refund for the

                  Ref ID XBGKXW - Phuket to Mumbai on 18/05/2023
                  I have already submitted my claim on EaseMyClaim portal and submitted the required documents and have received the acknowledgement mail regarding it from gofirstclaims.[protected]@bom1plmcpnl502814.prod.bom1.secureserver.net

                  Today It is 11th Aug 2023 but still I have not received the refund.

                  Kindly do the needful.

                  Dr Prashant Shinde

                  Kin
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                    NANDAN PATWARDHAN
                    Aug 5, 2023
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                    Address:Pune

                    I have booked a flight from Delhi to Pune for dated 14 May 2023 Time 18:20, but the flight has been cancelled by the airlines.
                    Please let me know the Refund status of my booking.
                    till date no updates from GoAir.
                    My flight ticket PNR : NBHB5Q
                    +1 photos
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                      S
                      Shahid sued
                      Aug 1, 2023
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                      Website:www.flygofirst.com

                      Go air has cancelled my flight in may month with PNR Q8CMYP and refund is still pending
                      GoAir customer support has been notified about the posted complaint.
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                        G
                        from Hubli, Karnataka
                        Jul 30, 2023
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                        Booking reference U9YEMM

                        fLIGHT CANCELLED BY GOAIR

                        DATE 22 APR 2023

                        GOVERDHAN.Y
                        [protected]
                        [protected]@GMAIL.COM

                        kindly arrange for refund
                        GoAir customer support has been notified about the posted complaint.
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                          Q
                          quinnox
                          Jul 8, 2023
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                          Hi
                          Since go-air has cancelled the flight.Still we have not received the refund amount. The details are as under:
                          pnr no dcyysa
                          pnr no hfrh74
                          pnr no ygubge
                          pnr no wg2bnh
                          Kindly look into the matter. And hoping for a prompt response.
                          Thanking you.

                          Regards
                          suresh salot
                          GoAir customer support has been notified about the posted complaint.
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                            V
                            Varanjeet Kaur
                            Jun 5, 2023
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                            Can i get any update regarding my request G[protected], it's been so many days i am continuously following up you guys but not getting any response. I am just getting frustrated because of you guys, i have already told you people that I have to pay my credit card bills and I can't pay the interest because of your company, Kindly don't delay my refund and give me an update within one day. Otherwise I have to take some strict actions against you.
                            GoAir customer support has been notified about the posted complaint.
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                              S
                              Sarvesh1150
                              Jun 4, 2023
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                              I booked a flight from Abu Dhabi to Mumbai by go air airlines on 16 June. But now I see they are cancelling their flights day by day as I think it is certain that they will cancel mine as well I request that they should do it now and refund me fully as then I will be able to book another flight otherwise if you inform late I will not have another flights to replace it with. I have other connecting flights if I miss one I miss all of them and lose more than 30000.
                              GoAir customer support has been notified about the posted complaint.
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                                Pratik Pathak
                                from Bengaluru, Karnataka
                                Jun 1, 2023
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                                Hi, My flight from Bangalore to Phuket dated 19th May 2023, and from Phuket to Bangalore dated 27th May 2023 was canceled by Go First ( Go AIR) and PNR for both tickets are I37L2L and F4K54V.

                                I spoke with Airline on 9th May 2023 about my refund and they said that a refund had been initiated and would be refunded to my account within 8-10 days however I haven't received it yet and now they are not taking any responsibility for my refund.

                                I need my money asap as it's around 1.5 lakh and it's stuck with them where I need to pay the bill for those tickets which I had to buy at a higher cost due to their cancellation.
                                GoAir customer support has been notified about the posted complaint.
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                                  Vin76
                                  May 31, 2023
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                                  Hi, We had to cancel our trip due to flight cancelation of flights by GO AIR, we had booked through clear trip, the flights were from Mumbai to Kochi and back, with travel dates on 9th May and return on 12th May for 4 passengers .

                                  we cancelled the ticket but still have not received the refund, the travel agent has mailed stating they have not received the refund .
                                  It is a very sad situation for a customer to keep chasing for his own refund, The airline (GO AIR) and service agent (Clear Trip) is just tossing the customer from one pillar to other .
                                  GoAir customer support has been notified about the posted complaint.
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