Airports Authority of India — patna airport entry was denied 2 hours before flight time

Hello sir,

This is an unexpected and unpleasant experience which costed me a long time of bad health.

I was traveling to pune from patna on 9th dec 2018 by spicejet and the flight time was 9:55 am. I was traveling to catch my flight from raxaul (Around 200km from patna). I decided to took the night bus which reached patna before time and i was on the airport around 4am in the morning. It was freezing outside. I tried to get inside the airport and i was stopped by the cisf security personnel. I asked the reason and they said entry is not allowed before 8am. I requested them to get me inside as i was having fever and it was freezing outside but in vane. I had to wait 4 hours in freezing cold outside the airport just to catch my flight. This is something completely inhuman and bizarre. Please take action against this.

Regards,
Manish
A common traveller
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airports Authority of India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    308
    Pending
    0
    Resolved
    27
    Airports Authority of India Phone
    +91 11 2461 0386
    +91 11 2463 2950
    +91 11 2462 1627
    Airports Authority of India Address
    Ground Floor, C Block, Rajiv Gandhi Bhawan, Safdarjung Airport, New Delhi, Delhi, India - 110003
    View all Airports Authority of India contact information