SpiceJet Complaints & Reviews

Was travelling from dubai to pune via flight SG-52 from Dubai to Pune, had checked-in package and was about to board the ground staff denied the boarding for excess weight of 1kg bcos of duty free shopping at dubai airport. Ground staff Mr. Vinay has given very trouble some treatment to me and one more passenger who was denied permission for marginal increase has demanded randsom amount but we denied same. So boarding was denied. Bcos of...

To,
The Appellate Authority, SpiceJet Ltd.
DGCA Grievance Cell
Ministry of Civil Aviation (MoCA) Public Grievance Officer Date 6 Sept 2025

Respected Sir/Madam,
We are constrained to escalate my complaint regarding the incident on my recent SpiceJet journey, PNR XH986N, as the response received from the Nodal Officer has failed to address the key issues raised. The Summary of the Incident:
We...

A kind request to provide a complete refund against 5 Tickets Booked on Flight SG 639 from Veer Savarkar International Airport(PortBlair) to Chennai on 5th Nov'25. Below are the PNR mentioned
PNR - SFZHRW
PNR - ZYBKTI
Your immediate refund will help us to protect our further travel plans of 5th Nov'25 from Chennai onwards by booking an alternate airline. Your delay will cost us in upward of price paid to SpiceJet, therefore,...

Dear Team and DGCA,

I am compelled to bring to your attention the appalling experience I’ve had with SpiceJet regarding flight U99RSY, which has not only disrupted my travel plans but caused significant mental and logistical distress.

Summary of Events:

Original Flight: Pune to Jaipur on 25 July 2025, cancelled abruptly around 10:00 PM IST without prior notice or explanation. I had reached airport and until last moment, I was told that flight is delayed.
Alternate Flight: I was rebooked only up to Delhi (Pune to Delhi) on 26 July 2025 at 7:10 AM under the same PNR. No arrangement was made for my onward journey to Jaipur.
Accommodation: I was left stranded overnight with zero support or accommodation provided.
Final Leg of Journey: I had to independently arrange travel from Delhi to Jaipur, incurring additional costs and stress.
Impact: I have a critical meetings and seminars scheduled tomorrow, and this entire ordeal has jeopardized my preparation and peace of mind.
SpiceJet’s handling of this situation has been nothing short of negligent and indifferent. The lack of empathy, accountability, and basic customer service by the people on the ground especially Radhica is deeply disappointing. At one point, she was showing tantrums.
Attached are my boarding passes for both the original and revised flights.

Demands:

While no monetary compensation can truly offset the mental agony and inconvenience I’ve endured, I demand:

Full reimbursement for accommodation expenses in Pune,
Compensation for travel costs from Delhi to Jaipur,
Additional compensation for the emotional distress and professional impact caused by this mismanagement.
I expect a prompt and serious response to this complaint. Failure to address this adequately will compel me to escalate the matter further through appropriate consumer grievance channels.

Sincerely,
Manishh K Tibrewal

[protected]

PNR: - QFR17Q

Case Number :10118888// BAG REPLACEMENT...

My departure flight was cancelled by spicejet and return flight was preponed by 8 hrs....

Hi,

I booked flight SG-151 from New Delhi to Bengaluru on 27th May 2025 at 20:20 PM. The flight got delayed by airline to 28th May 2025 at 20:20 PM then got rescheduled to 22:50 PM on 28th May 2025 and again got rescheduled to 1:50 AM on 29th May 2025.

I called the support team and asked to give me alternate flight as the time is 1 50 am and with a child I cant travel alone. They gave me one more flight at 10...

Ref PNR No. KFEE9Q SpiceJet Flight SG-2963 Travel on[protected] from Chennai Airport to Tuticorin Airport.
As I inquired about reschedule procedure through phone on[protected], Spicejet consumer attendant told me for any change of travel I should pay extra money. Since I did not want to pay more money, I told him I was not interested to reschedule. Even though Sicejet rescheduled my travel plan without my constant, sent link to pay...

Please send me a separate Tax Invoice for onward submission (Patna to Delhi by Spice Jet, PNR—7PW5L) generated by the Spice Jet airline. The invoice generated by Flightsmojo is attached herewith for your reference.
Regards,
Bishwajeet Kumar Singh
Manager/Electrical/Patna
DMRC
[protected]...

I have booked the ticket of my partner but they have not booked the ticket they have deducted the money from the account and they were not answering properly and they just said it will be refunded back and eamil also didn't came so plz refund the money so we can just book the another ticket as ASAP refund the money...

I am writing with extreme frustration . I had booked the spice jet flight for the 15th by SG 124 to Dehradun from Delhi and initial STD was 14:30 which got delayed thrice and we finally started at 17:10.

This delay caused me to miss a family wedding . I had booked this flight not only because of the initial timing but also keeping the cost factor in mind as I was travelling from Bengaluru. I not only lost on attending the wedding...

I would like to raise a complaint against SpiceJet Limited about an incident that occurred on 27th Feb, at Check- in counter during our return flight from Delhi to Ahmedabad (PNR: HD4BHJ) after participating in National Team Selection Trials.

I Vidhi Pathak, a National Player for 10mtr air rifle shooting Game. Since Dec 2023, I have frequently travelled with my Air rifle on various Airlines to participate in National Shooting...

I had a booking with spicejet PNR-MYZC7S spiceJet flight SG 765 date 22 march. I just got an email today on 19 march (3 days before) that my flight got cancelled, I looked their website, called them after 15 min hold and got to know there are no alternate flights till next Thursday i.e. 27th March. I asked them to book in another cheapest airline available on weekend and it is very important for Shubhash to travel on weekend and they denied...

I am Govind (Mobile No. [protected]) and have booked 02 tickets in Spice jet for Delhi to Bengaluru (PNR No. S9W75F). The travelling date was 22.01.2025. I made an expense of Rs. 21, 366/-.

However, after reaching at the Airport, the airline at the last moment informed via message that "Due to operational reason, your Spice Jet flight SG759 from Delhi-Bengaluru dated 22.01.2025 has been cancelled." We requested at the ticket...

I flew on SpiceJet flight SG169 on Jan 23rd 2025 at 9:40pm flight from Delhi to Mumbai. I was carrying a laptop bag and carry on which the airline personal charged my 5850 rupees even though 1 free check in was allowed. They had an option to check in that bag but instead charged me for taking as a carry on. On the top of it when I was boarding the flight they forced me to check in even though I was told I am being charged since I am carrying...

On 23 April 2024 I purchased a flight from Varanasi to Jaipur for 4 passengers on 29 November 2024. Booking # FFU1SA for INR 41, 628 paid via my Visa credit card.
Then on 17 November 2024, Spicejet did cancel the flight and offered a refund.
Now after many emails back and forth to [protected]@spicejet.com since 3 December 2024 (Case Number[protected], I am being told that I need to provide bank account details from an India...

We took flight no SG 2937 from Delhi to Dharamshala on 22/09/2024. At the time of bording we gave two bagages for check in baggage no SG [protected] and SG[protected] both baggages were given in best condition at chick-in counter At arrival at Dharamshala airport we find that out of two bags one bag no SG[protected] were damaged. Both handles of this bag was broken. I called the spice jet Concerned officer at Dharamshala airport and shown to...

During travelling on SG8193 dated 10.11.2024 form Delhi to Ahmedabad with my wife, officer's of spicejet denied boarding on the said flight and given move for next day i.e. 11.11.2024 alognwith DNBD compensation as per company policy. But till date i have not received any compensation. My PNR No. IFUN6N. please look into matter personally and give me compensation as early as possible....

I bought ticket for CCU-DEL ( PNR UEHJKW) .I purchased Rs.760 and Rs. 515 add on seat (2 times). The preferred seat is not showing in the ticket for Ms. Sudakshina Ghosh even after paying 2 times.
Please investigate and refund the balance amount to me....

I Book flight PNR No LFHKQD/ SG, Sat, Sep. 28, 2024 for Delhi to Phuket. Flight had been cancelled 4 day before departure by Spice jet. Now even after 1 month no of email has been sent, but spice jet is not refunding my money....