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SpiceJet Complaints & Reviews

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Last updated Sep 30, 2022
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SpiceJet reviews & complaints(3262)

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Please note my money got deducted 3 months ago and ticket was not booked due to technical error.
I have raised a refund request to the email id but still my money is not refunded. My PNR is HY4JSC.
My email id is [protected]@gmail.com...
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A transaction was made on 16th June of Rs 9851/- towards a ticket booking . But the booking did not get completed and the amount was deducted from my bank account.

On speaking to a customer care executive I was informed that the amount will be credited to my account within 7-10 working days . This did not happen . I sent a mail to customer relations on 5th July . On 13th July I received a response from spicejet asking me...
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Refund pending for case number 09984569
False assurances given to just wait for some days from past 100 days.
Worst customer experience!
Worst technical platforms to charge customer double than transaction amount.
I do not know how can such a crappy organisation is allowed to operate!
There is no check on complaints- no sla, and no value of customers feedback and complaints. Almost 18k rupees refund pending...
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I was harassed today at nashik Airport by a lady name Neha. I was traveling from Nashik to Hyderabad, relocating myself to new city. I had a laptop bag, which is basically a hand bag, 1 cabin bag and 1 check in bag. I was asked to keep both my bags for check-in even tho 1 bag was for cabin. The lady fought with me and was not supportive at all. I was my fellow passenger to help me if they could share my luggage with them and he agreed. But...
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Hi
Yesterday i was traveling from Dubai to Delhi from spice jet.
The behavior of one staff Mr. Norman at the boarding gate was very harsh and was not at-all expected from spice Jet staff.
He is so rude with the passengers
One of my colleagues has an argument also and we told him ok next time we will not travel with spice jet but still he is telling ok its your wish. And he wants our boarding pass and telling that i will call COP.
Is this the way to treat your passengers
The matter was only that my colleague has one kg extra cabin baggage and he is not allowing to board him.
Other staffs are telling No issue for one kg but he is not allowing
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    My self Dinesh Pancholi ...I was booked my ticket on dtd 22.01.2020 with PNR No: DB8M4G
    Spicejet cancelled the flight of SG61, 29.03.2020 Travel from AHMEDABAD to Muscat
    Flight was cancelled by spicejet due to corrona lock down ..I was toomuch time mail to nodal officer of spicejet and also customer relations mail.
    You can check complain no 10152183 complain from email address [protected]@gmail.com.
    br...
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    Booking reference ME1CUG

    My return flight (Direct) from Varanasi to Ahmedabad has been changed by Spice jet to 15 hours duration with stop at Jaipur. Why has this been done ?

    Is this a new business model of Spicejet to fleece the customers?...
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    I want to High the rediculus flight service of spice jet. I have booked my ticket from Mumbai to kanpur on 10th Sept at 11 am.
    1. They rescheduled the flight and did it via connecting flight via delhi. No prior info on call was given. So now the rescheduled flight are 10th sept 00:35 and then it will reach Delhi at 3am and then 7 hrs layover in Delhi and then again 10 am from Delhi to kanpur. So this was the sechedule now.
    2. We reached the airport and now the staff is saying that flight will come at 3 am. Passenger waited and at 3 am the staff was saying that it will come at 8 am. Like what sort of service is this. No prior info no arrangment nothing and above that the staff is behaving so pathetically to passenger.
    3. Flight came at around 8am and then reached Delhi at 10 am and becz of this passenger missed there connecting flight.

    Such a unacceptable service and rude behaviour of staff.

    We want full refund plus penalty on this so such a bad service provided by spice jet.
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      Hi,

      I am Mercy Veena Dsouza.

      I had booked 3 flights on Spicejet Airlines. Details pasted below.

      PNR: NF7KXD
      Flight No: SG 3028
      Trip ID:[protected]
      Mangalore to Bengaluru
      Travel Date: Sat, 10 Sep 2022

      PNR: WJ3FQH
      Flight Nos: SG 3024 and SG 3023
      Booking Ref. No: 22123092
      Bengaluru to Jabalpur (round trip)
      Travel Dates: Sep....
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      I had an flight from Delhi to Nashik which has been rescheduled to 15th which is not acceptable to me.
      I have tried to go to the link for changing but it is saying to call customer care. When I call customer care, nobody is picking up.
      This is simply a case of mental harassment and utmost unethical behavior by Spicejet.
      We, consumer have nowhere to contact the airline or even simply cancel the flight on our own terms....
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      My flight SG 8252 has been rescheduled ny airline due to which im going to miss a very important event tomorrow
      Ask the airline to either reschedule at the same time or pay me compensation
      Sep 8, 2022
      Complaint marked as Resolved 
      Airline texted me saying the flight has been rescheduled Its been delayed by more than 3 hours No other action has been taken by them
      Kindly provide solution
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        I was travelling from delhi to chennai on 5.09.22 my flight departure was 8.45 a.m but it got delayed and I reached chennai around 12.00 a.m ...when to collect my luggage and left the airport through metro that's where I noticed the zip from luggage was broken without damaging the padlock... I was shocked and opened the luggage and the cash 50000 which I had was not there.. went back to the airport again and spoke with spicejet staff... They...
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        Yesterday I had connecting flight from jammu to Pune and I was told in Jammu airport that I can collect my luggage from Pune airport. When I reached home and I opened my bag, my things were messed and then I realised that the SpiceJet staff has opened the bag stole money from it. They stole 50, 000 ripped from my bag. I needed that money for my treatment. I want the money back.

        Flight jammu to Delhi- SG 273
        Flight Delhi to Pune- SG8938

        Worst experience with Spicejet.
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          I, Venkatesh Vardarajan, booke a to and fro flight ticket through Spice jet airlines from Bangalore to Pondycherry and both the flights were cancelled and I could not visit the spot. It is over a month and no refund has been credited to my HDFC card account. I am giving the air ticket details for your perusal below:
          1.PNR AEPWYQ/SG Booking reference : 94958595 Flight SG3998, BLR to PNY, Date of travel 03/08/2022.
          2. PNR PH2Q2X/SG...
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          Dear sir
          It was found that spice jet mostly using one slogan that Due to Technical issues flight has been cancelled and block the Refund Amount for next 21 days I have a question Can spice jet given Amounts with Intrest If no than immediately refund amount without any one minute dely like Faster Deduction of Amount
          Thanks...
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          Continous delay in flight this is very rediculous service
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            I am unable to do Web check in of PNR SD1SKJ, FLIGHT NO SG -8702...
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            Very rude behaive by the staff of spicejet deepali bora. as she dont know how to deal and behaive with the customer...
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            Spicejet rescheduled the flight so I chose to cancel the booking, I was eligible for a full refund but the refund was not issued even after a month.
            The details of the flight are as follows:

            PNR: MJIL3B/SG, 55949454/SG
            Reference number:[protected]
            Passenger name: Aayushi Singh
            Date of travel: 4th August 2022
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              We paid an amount of INR 800 on SpiceJet website for seat selection on 4th of Aug 2022. Transaction ID[protected] / [protected]. The payment was done against the PNR number - G9J9GC - Flight no - SG 8937 - Pune to Delhi, departure on 6th Aug 2022. We tried emailing several times to SpiceJet but they are not responding on any emails. also call center number is always busy keeping us on hold for long time. Please take strict action on the...
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