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Airtel Complaints & Reviews

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Updated: Nov 1, 2026
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S
Srikrishna94
Nov 27, 2022
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My name is Srikrishnan. We purchased this no. almost 15yrs back and we have been the sole user of this no. I even registered this no with mother's aadhar. Recently I purchased a 4g mobile for my mother and we tried to get 4g sim. But the customer care said that this no is registered in someone else's name. We have been the sole user of this no and I don't know how this happened. We want this no and we request Airtel to assist in necessary actions to get 4g sim for this no.
Airtel customer support has been notified about the posted complaint.
It's been 4 days. Still no response from Airtel.
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    Iamsoul
    Nov 27, 2022
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    Hello,
    I am living in Madurai city. I am only receiving one or bar of network strength from my internet service provider(Airtel) and and I can't even make a call for a minute. If I made a call the call hangs up automatically after some seconds. Sometimes I don't even get any mobile reception. Due to this I have to buy a broadband to access internet for my education. I am really concerned about incoming call what if someone is making a call in emergency. Please take required action. Thank you for your time.
    Airtel customer support has been notified about the posted complaint.
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      S
      sarindworldwide
      from Bhiwadi, Rajasthan
      Nov 26, 2022
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      Website: airtel.in

      My AirTel number is [protected]. I had done recharge and paid 2999.00 on Nov 22 - Order ID[protected]
      The amount has been deducted from my bank account but the recharge is not showing up. I have tried raising complaints multiple times via the app on the phone with AIR TEL but they keep closing it without resolving it.
      Ticket # COTHR3CHD[protected]
      Ticket # COTHR3CHD[protected]

      I have another ticket # COTHR3CHD[protected] opened now(3rd one) . But nothing has been resolved.
      Airtel customer support has been notified about the posted complaint.
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        D
        Dileep Sarja
        from Bengaluru, Karnataka
        Nov 26, 2022
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        Address: Bangalore
        Website: Airtel

        Hello Airtel,
        Having an issue on reward claim

        I suggest everyone to stop using Airtel network
        This is not first time, every time having issues frequently
        Number 1 hopeless network is Airtel

        Airtel team is providing offers on recharges, but not possible to claim after recharge

        This is airtel’s scam
        Airtel customer support has been notified about the posted complaint.
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          S
          Nov 26, 2022
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          Address: Mangalore

          Hey... I'm lives in use and its been two week Airtel network is not showing !
          Airtel customer support has been notified about the posted complaint.
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            M
            Mebot30
            Nov 25, 2022
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            I was trying to add money to my Airtel wallet connect to number [protected] on 22/11/2022 for the amount of Rs.460. I got a error message which said something like "error this transaction can't be made now" and it disappeared. There was no transaction ID, even there was nothing shown in the transaction history but the money was debited from my bank account. I tried to add money to the wallet through SBI net banking. I have a message recived through the bank for the transaction and the epass book picture. Kindly refund my money back.
            Airtel customer support has been notified about the posted complaint.
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              gkrishnan121
              from Karur, Tamil Nadu
              Nov 25, 2022
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              Hi
              I am Gopal a resident of Chennai. I am seeking an E-sim for my newly bought Apple watch. being regular user of Airtel telecommunication, I applied for esim to Airtel. But my requestion was rejected mentioning invalid email id, however that’s my personal email id and even executive from airtel are also communicating with me through same email id. I requested to provide more details and called them several times, but all my requests fallen into deaf ears. It’s been a month and I lost my hope to get any details regarding this, hence requesting you to help me to know what’s exactly the issue is I am attaching all communication details for your reference.

              I am so much frustrated with their service, this is only the last hope where I can get my solution so, please do needful.

              My Email Id is: [protected]@gmail.com
              Airtel customer support has been notified about the posted complaint.
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                A
                Adnan Sayyed
                Nov 25, 2022
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                I have entered the wrong mobile number and need to get it to my correct number. I have recharged through amazon pay. Please help me. I have also tried 'wrc (Wrongno) (Transid) (Amt) (Correctno) send to 59109' message. I responded as no keyword found.

                Please help me getting my refund or transfer of recharge to correct number
                Airtel customer support has been notified about the posted complaint.
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                  A
                  Ayna Mariya
                  Nov 25, 2022
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                  Dear Team,
                  I had booked a new Airtel DTH connection on 21st Nov, 2022. Even after 5 days there has been no move to get the connection installed. I have requested customer care center and dealer to cancel my connection request multiple times. Each time they keep redirecting my calls or ask me to wait. I have made multiple calls to everyone concerned to get the connection installed or cancel my request. I had paid the amount ₹1300 at the time of booking. I can get a refund only if Airtel cancels my request. They are not ready to do that also. Tired and frustrated with Airtel customer care service. Kindly help.
                  My customer ID is [protected]
                  Airtel customer support has been notified about the posted complaint.
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                    A
                    Aravind211
                    from Warangal, Andhra Pradesh
                    Nov 24, 2022
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                    Address: Hyderabad

                    Hi,
                    I have done recharge of 666rs/- in bajaj finserv upi app. The transaction was successful but recharge failed. I didn't receive any refund. Please find the attachments and do the needful.
                    Airtel customer support has been notified about the posted complaint.
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                      T
                      tpn
                      Nov 24, 2022
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                      I have been using the mobile number under my Company CUG as i was an employee of that company, but the number i have taken before i joined that company, now Airtel has blocked the number and asking for NOC from the company and company has routed me to Airtel again, i am not able to make any financial transaction for my family help as my all bank account are blocked as i need to update the KYC and for that OTP needed. please help me .
                      Airtel customer support has been notified about the posted complaint.
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                        S
                        Nov 23, 2022
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                        Hello,

                        I recently ported my number from Vi to Airtel on prepaid service. I am unable to activate Facetime on my iPhone using Airtel.

                        I have contacted Apple and they have said that all the settings are correct.

                        I am getting the error message "Verifying..."

                        "Facetime Activation - An error occurred during Activation. Try again"

                        Please help.
                        Airtel customer support has been notified about the posted complaint.
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                          A
                          aarti01
                          from Jaipur, Rajasthan
                          Nov 23, 2022
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                          Resolved

                          Address: Wagholi, 412207

                          Hi, I have initiated Airtel Xstream internet connection on Sunday i.e. on 20 Nov, 2022. They have asked me to make the payment first, I did the payment now there is no response from their side. Also, the internet connection is not activated yet. I have tried to call them 500 times but every time they said there is back end issue. Now I am asking for refund but again no response. Please find the screenshots attached and contact number below.

                          Shubham - [protected]
                          Priya - [protected]
                          City - Pune
                          Location - Ivy Estate, Umang Premier, Wagholi, 412207

                          Regards,
                          Aarti
                          Nov 24, 2022
                          Complaint marked as Resolved 
                          After struggling for 4 days, finally my issue is resolved. The verification is pending from the Airtel side for which they are taking so much days, also they were not refunding the amount Rs.2828. Finally it get sorted. Thank you.
                          Airtel customer support has been notified about the posted complaint.
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                            D
                            Dileep Sarja
                            from Bengaluru, Karnataka
                            Nov 23, 2022
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                            Address: Bangalore

                            A recharge was made on 22-Nov-2022 for my Airtel number an amount of 181 rupees, recharge was successful but pack benefits are not activated still
                            Airtel customer support has been notified about the posted complaint.
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                              Y
                              Yachii26
                              Nov 23, 2022
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                              Hello In the morning my father made a transfer from his bank to my mother's airtel wallet but my money was deducted from my bank but not credited into her airtel wallet. And showing the message transaction is successful. Money is debited through credit card

                              do I get my money back?
                              please airtel check this issue...
                              Airtel customer support has been notified about the posted complaint.
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                                S
                                Sunilkumarkatta
                                Nov 22, 2022
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                                Hi,
                                I’m a Airtel customer, my mobile num [protected] residing in uae.
                                I’ve done a portability from Jio to Airtel during my last visit to india.now the sim is not in active there was no network shown for the sim.kindly resolve and activate my sim.
                                Airtel customer support has been notified about the posted complaint.
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                                  Manas45
                                  Nov 22, 2022
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                                  I created an airtel payments bank account on november 11, 2022. Since that time i am not able to view account details in airtel app on my login and not able to add UPI getting error that account not found for your number. How ever I register a complain with airtel payments bank team with case number 18130386 on 12 november till now issue is not resolved. They are frustrating and asking to wait, how long time I will wait? Next they are annoying asking to repeat the same steps for troubleshooting. Please resolve this issue at earliest. I am not able to do transaction.
                                  Airtel customer support has been notified about the posted complaint.
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                                    D
                                    dharaniraj888
                                    Nov 21, 2022
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                                    I raised port to Airtel from jio on 6th November, and paid the SIM card delivery cum SIM card activation Airtel person rupees 600,
                                    And I was only ported to Airtel on 13th November and was not able to use the phone for 3 days this delivery agent didn’t recharge the amount and didn’t reply to my calls nor WhatsApp messages
                                    I raised complaint with Airtel customer care but no response from their side.
                                    Even send grievance team an email no response,
                                    Finally after 3 days without any other option I had to recharge again and paid again extra.
                                    Still now this delivery guy from Airtel is not responding.
                                    Hope you’re website can resolve this,
                                    Attached screenshots as evidences

                                    Thanks
                                    Airtel customer support has been notified about the posted complaint.
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                                      kk_cc
                                      from Gurugram, Haryana
                                      Nov 20, 2022
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                                      I have tried to generate UPC number 2 times, but every time getting below 2 messages

                                      1) Your request for UPC has been delayed. Please wait while your request is being processed.

                                      2) Request for UPC for your mobile no.[protected] could not be processed. Please retry after some time.

                                      I have also tried to contact in Airtel customer care and asked what is the issue and when it will be resolved? but got reply that they don't know about issue and no timeline to resolve this issue.
                                      Airtel customer support has been notified about the posted complaint.
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                                        Pogula Venkata Koteswararao
                                        from Guntur, Andhra Pradesh
                                        Nov 20, 2022
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                                        Address: 2-118, Thurpu bazar, Inavolu

                                        Airtel company reply to me your money refunded transaction id[protected]
                                        ARN :- khWlln7VzP7LMB
                                        But not credit to my account
                                        Airtel customer support has been notified about the posted complaint.
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