Virgin Mobile India Complaints & Reviews

My saudi arab virgin mobile sim card no[protected]
I need work this virgin sim card please help

Some one added my mobile number in locanto with out my knowledge please delete this it's creative lot of trouble to me.im receiving calls and messages at odd times.and they informed me that they saw my number in locanto please I request you to delete my number from locanto.

My name is subodh sudhir amrute mobile number is [protected] residents add.1/36 3rd floor dsp road near gold mohar.mill. dadar east Mumbai.14 .Please send my call list of last 3days at this number [protected]. My email id is subodh amrute gmail.com

Mera no Band kar diya gaya hai plz cheak kare

It Shows Please Insert RUIM and only SOS call

My virgin gsm no. [protected]and virgin mobile no. [protected] both are deactivated due to non use. Actually I had not been used the same for a period of more than 3 months and now I hv required both the nos. The first no. [protected] is of Haryana whereas second no. [protected] from Delhi so I request to you that please reactivate my both No's.

Sir i have lost my sim [protected] please permanent block this no. My contact no [protected] i was posted in chandigarh that time hence you are again requested to block my sim permanently.

Regards

Virgin Mobile — Bills are not getting

My have take one Virgin Mobile connection on 5th Nov-08 and after taking this connection i am facing lot of issuse...

I have send several mails to virgin customer care and i am not yet received any repply s.

i am not received February, March, April Month bills till date.

i cant claim my Reimbursement because of the non availalbilty of the bills. Today is the last day for Reimbursement claim.

Becase of nonavailability of my virgin bills i have lost Rs 1821/- (Last 3 month bill amount =1821 (686+344+591) )

i request you to do the needfull.

Virgin Mobile — No Bills Received

I have taken Virgin Mobile connection from Bangalore (mob # [protected]) & its a post paid, from beginning till date i have not received a single hard copy bill, on request finally they sent me email bill last month. Though my payment is through auto debit, every month my outgoing is disconnected and i have to pay cash. I realy dnot know what is the problem with Virgin Mobile. why they are not sending the bill.

Virgin Mobile — sim not working or disconnected

SIR

I PARCHSED A SIM OF VIRGIN MOBILE NO.:[protected] FROM AJIT COMMUNICATION ,# 92 PHASE -II, RAMDARBAR CHD ,IT WORKS FOR TWO DAYS AND AFTER THAT IT WAS DISCONNECTED BY NETWORK PROVIDER,I MAKE A CALL TO CUSTOMER CARE VIRGIN BUT FAIL ,CUSTOMER CARE SAID THAT ID PROOF ARE NOT SUBMITED BY VENDOR ,I MAKE CALLS SO MANY TIME AND PERSONALLY MEET THE VENDOR OF AJIT COMM. RAMDARBAR, HE ALWAYS SAID " IT WILL WORK IN TEN MINUTES. PLS TAKE NECESSARY ACTION AGAINTS AJIT COMMUNICATION

ASHOK CHOUHAN
#178,EKA VIHAR ,BALTANA,DISTT MOHALI
[protected]

hi...


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Virgin Mobile — Bills

I have a Virgin Mobile phone which I had purchased from a HotSpot store in Delhi.My phone number is [protected]. From last three months, whenever I recharge my phone, the whole amount is deducted. I spoke to different people in the customer service dept., but they go on telling me that I have downloaded this and that, which is not the truth, as I do not download anything. They tell me that I have downloaded wallpapers, and if you see the wallpapers of Virgin, they are so NASTY, you will atonce come to know about their choice, standards and quality.I had spoken to the Supervisors , Ershu & Naresh, who had told to me that they are diactivating my caller tunes, and every month I have a caller tune for which they have a reason to deduct atleat 30 to 45 rupees a month.Inspite of asking for the services, it gets activated and the customer services agents dosen't have an answer to it and are not ready to transfer the calls to the Supervisors, who are also hopeless. The customer service agents only say that they are disconnecting the call , as they cannot speak too much. May be they are having a ding in their performance, if they speak for long, may our issues get resolved or not, they are not bothered.They promise call backs from Supervisors, which till date I have not received.This is one of the worst services of India, and I request all Indians not to buy a Virgin Mobile and be FOOLED....

Am a Virgin GSM customer for almost 6 years. Now they have barred my out going calls as I haven't submitted the documents. Tried to reach the customer care number and got to hold them for 45min and the only answer they are giving is submit the documents in any docomo showroom. Following their instructions with patience, I tried to submit the documents but all the docomo showrooms are not accepting the papers. They said Virgin is not part of Docomo. When I call the customer care and ask her to speak with one of the store person, she didn't even tried to ask any details and not ready to accept the fact that they wont help customers. I cant even port my network now (As outgoing is barred). The kind of response they are giving is vague and that is completely S**T. I need to get this resolved soon. Can any body help?

I tried to reach four stores and now they want me to go main store to fix the problem. Which is 45 Km from my house. They hung up the call and now am unable to reach them through 121.

Mailed the issue many times to tata docmo and Virgin and there compalint online form is not even working and it is completely crap..

Worst service that I ever faced.

VIRGIN GSM — VIRGIN GSM COMPLAINT

The Company will apply to service and deduct the balance....MY MOBILE NO. IS [protected] Employees of the company after the service is not removed and deduct the balance is less after Complain.....

Virgin Mobile / Tata Indicom — Harassement

I am very disappointed in Virgin Mobile. I am unable to contact them through phone and I just sent them a mail regarding my complaints. I am convinced they won't reply to it. Here's the complaint I sent them -

"To whomsoever it may concern,
I have been using the services of Virgin Mobile for over an year now. Since the last few months I have been unable to contact your customer care number 125999 and many other numbers you boast of at your virgin mobile site. Evidently all your lines are too busy or there’s no one to answer at the other end.
Recently I have been receiving calls from Life Insurance corporations and other service providers which are by all means uncalled for. I don’t know how they have obtained my number. I receive 10 calls a day from virgin mobile for caller tunes and other stuff and I am unable to CALL you and ask you to stop since you are TOO BUSY. Recently I was charged Rs.135 rental for a service called “LOCAL” which I have never used and never activated. Finally I had to see if sending a mail would do the job. If not I’ll have no choice but to contact the CONSUMER FORUM. I’m looking forward to hearing from your side at the earliest. "

Do you have any suggestions so that I can get them by their neck?

Virgin India — REcharged not Processed

I did My mobile recharge as on 3rd of March 2011 through ATM, till date have not received the credit though my money is deducted from my accounts.

and i have called 100 times ,from customer care no response, two times i have lodged complain. once it closed without any notification another one already 4 days over.
Complained no mentioned below.
VTL07478909
VTL07479313

please do the needful
and my mobile no is [protected],
regards
sagnik

Virgin Mobile — amount deducted purposely

I am prem kumar verma my mobile no-[protected]
I recharged Rs.10 on 606/04/2012 total balance is Rs.6.97,my service provider purposely deduct Rs.2 on the name of gameclub subscription ,next day on 07/04/2012 he also deduct Rs.3 now balance is Rs.1.97
I talk to customer care on 08/04/2012 at about 12.17 pm he refuse me to return my deducted money I always use modem for net connection ,so there is no chance to press any key for any subscription please help me . thanks

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Hi,
Some of the its happened.

You can recharge your Virgin Mobile with us. We areOnlinerechargeservice.com - onlinerechargeservice.com is an online recharge web portal offers online mobile recharge for Airtel, Aircel, Idea, Vodafone, Tata Indicom, Tata Docomo, Reliance, BSNL, Videocon and for all major operators across the country.

We also offer online DTH recharge for AirtelDTH, VideoconD2h, Tata Sky, RelianceBigTV, Dish TV and Sun TV. We are offering services for all GSM and CDMA prepaid subscribers across the country.

For more information please contact: [protected]@ors7.com
Helpline no:[protected]