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Airtel Complaints & Reviews

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Updated: Jun 10, 2026
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J
jignesh khapandi
from Indore, Madhya Pradesh
Dec 1, 2017
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Address: 362265

Dear sir/maam,

Recently i have taken plan @ 498 for 84 days 4g
As offer airtel representative even not working in veraval, gujarat

I want to back may money in lue of deactivate my recent plan

It's wrong ful act done by wrong advt, misguided, unsatisfactory solution after attempts to customer care

If service not working than why advt for same, they told me for 4g @ 498 rs recharge unsuitable act by airtel

Hope for best response
Thank you

Regards,
Jignesh khapandi
[protected]
Airtel customer support has been notified about the posted complaint.
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    H
    hegde hegde
    from Hyderabad, Telangana
    Dec 1, 2017
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    Address: 560062
    Website: airtel.in

    Airtel internet is shaped, in the sense some sites load faster such as airtel tv, youtube but if i try to open a video in chrome it gets stuck. This is clearly a violation of net neutrality. You can't dictate the terms in which we use data just because u don't like it. Another thing is you can never get past 10mbps whatever you download. All the ads are just lies. One more thing you would have never decreased your 4g prices if reliance jio wasn't in the race and your profits didn't take a single scratch. That means you were cheating customers the whole time. You should be ashamed. I will be porting out of this cheating network as soon as possible. I am advising everyone to do the same.
    Airtel customer support has been notified about the posted complaint.
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      S
      Sanjay Dabrai
      from Mumbai, Maharashtra
      Dec 1, 2017
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      Address: 400002

      We had been using airtel fixed line[protected] for more than 3 years plus.

      3 months back all of sudden the line[protected] got disconnected and various intimation has been forwarded to activate line only promises but no steps to resolve issue of activating line.

      Surprising when we dial[protected] one hears bell is ringing with this our cuatomers are feeling our work place is closed or we intentionally are not attending call. This giving negative publicity.

      Pls activate[protected] with broadband @ rs 499 immediately

      Regards
      Sanjay
      [protected]
      Airtel customer support has been notified about the posted complaint.
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        R
        Rameshwar Naik
        from Mumbai, Maharashtra
        Dec 3, 2017
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        Address: 400067

        1. My wife hemalata mob no [protected] and [protected] was ported from a rcom to airtel. On 12 nov 2017.
        2. Since porting these nos mob signals were coming on/off and suddenly on 01 dec incoming sig was lost showing no signal bars on both mobiles.
        3. I have lodged complaint with customer support, i was told that my connection stopped as address verification not completed.
        4. If address not verified then why my no was ported and communication was established. Is it not a major security process laps by airtel. I was approached by other mobile operators including idea, vodafone and others. But i thought airtel is more reliable, but my inference was wrong.
        5. I visited airtel gallery again lodged complaint on 02 dec 17, i was told that connection will be restored within next one hour, unfortunately as of now 03 dec 2017 2230 hrs connection is not restored. Can trai and airtel look into to mitigate the issue. Till now sim not registered msgs displayed.
        6. No bill should be raised till proper connection is not restored.
        7. My wife's mob no: [protected] was a prepaid connection and airtel converted into post paid without my consent.
        8. My mob no [protected] was in my name rameshwar naik, but this no has been registered in the name of my wife which is fraudulent entry in airtel data base, which is most dangerous security laps. Look at the mobile network operators security process handling. I will seek your advise to approach consumer court as airtle has put me into embracing situation.
        9. Trai and nia to look into security process laps.
        Airtel customer support has been notified about the posted complaint.
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          M
          meenavikashg
          from Mahwah, Rajasthan
          Dec 2, 2017
          Resolved
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          Resolved

          Address: Churu, Rajasthan, 331022

          Sir, i got lot of wrong calls and missed calls to my airtel number. Please send me the incoming and outgoing calls list of my number for the last 9 days (24/11/2017 to 02/12/2017). Please send me the calls list of my number to my mail id as early as possible. My airtel mobile no. [protected].
          My email id is: [protected]@gmail.com
          Thanking you sir.
          Yours sincerely,
          Vikash kumar
          Dec 2, 2017
          Complaint marked as Resolved 
          gmail id - [email protected] Mobile no. - 8769079096
          Airtel customer support has been notified about the posted complaint.
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            S
            from Ludhiana, Punjab
            Dec 1, 2017
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            Address: 140501

            Hi Mera Naam kuldeep Singh hai main airtel ka customer Hun but mere ko Aap ki service bekar lgi jab Maine airtel ka new sim Liya thha tab to internet 4g ki network full thhe ab network slow hoge ab mere village main network hi nhi ate Mera Mobile number [protected] hai ab main apne number idea main pot karahun
            Dec 01, 2017
            Updated by [email protected]
            Aap ka airtel ka number band Kar that hu main Aap ki service theek nhi lgi
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              R
              ravindra kharche
              from Mumbai, Maharashtra
              Dec 1, 2017
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              Sir to day i recharge with 448 which is get benefit unlimited talking, sms and daliy 1 GB data for net uses but i not unable to use data whenever i gone to use net ...net not working or not connected ... plz help me solve this problem earlior

              my no [protected]

              and transation id 981145
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                W
                wajidali
                from Shahdara, Delhi
                Dec 1, 2017
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                Address: 110094

                I am really dissatisfied with your services, i was submitted my phone on 1st november 2017 and as per your t&c the maximum time is 7 to 21 days.

                Till now i am not getting any satisfactory response from your team. Every time i call them, they just give me silly excuses like it's getting delayed due to spare part not available etc etc.

                Because of this, i am suffering a lot with my personal and professional life.

                So, give me the exact status of my claim.
                Airtel customer support has been notified about the posted complaint.
                Dec 06, 2017
                Updated by wajidali
                Hello,

                Thanks for your response, but I don't think it's the way you serve your customers. While checking the documents for claim process, you didn't reject the same. Even after receiving my handset for repair you didn't inform me anything about it. Your team neglected a lot to my queries and never bothered to reply my questions. There is a deadline of maximum 21 days for repairing process, but even after 30 days you didn't inform me anything about it. Instead of your team informed me that my handset is on hold because of non-availability of spare parts.

                But now, you have come with a new and silly excuse. I don't think it's acceptable. I have been paying since a long for your service and even it's also true that the insurance company also approved the claimed amount along with I paid my part.

                After all these how can you give excuses like this? I request you to provide me the service for which I have been paying you and repair my handset positively.

                I am in a full mood to go to Consumer Court and rise a complaint regarding this type of worse service. I had paid the amount of repairing and initial payment ie 10% of actual claim. Now you are denning the service.

                It's a better reason to show the actual face of Airtel to all the customers.

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                  R
                  rm110697
                  from Delhi, Delhi
                  Dec 1, 2017
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                  Address: Ghaziabad, Uttar Pradesh, 201005

                  I had ported my previous reliance prepaid number to airtel prepaid and was charged ₹200, though the porting fees as per trai is ₹19. I was forcibly overcharged without offering any plans.
                  The airtel store details:
                  Near m4u, sahibabad, ghaziabad. Pin: 201005.
                  Please take the necessary action and get the difference amount adjusted as the new balance.
                  Contact me at: +91-[protected]
                  Airtel customer support has been notified about the posted complaint.
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                    A
                    Aaqib Hussain
                    from Bengaluru, Karnataka
                    Dec 1, 2017
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                    Address: 600002
                    Website: www.indocoastal.com

                    As am unable to receive the signal in my office working place if i need to talk to someone i should go out of the office to connect the network the same issues am facing from 2weeks though because of not getting your network inside my working place i had to lose my clients and affecting my business and meeting because of no airtel network

                    Add : 49/22 venketesa gramani street chintadripet chennai 600002
                    Mobile num [protected]
                    Please kindly response the same and do the needful immediately
                    Airtel customer support has been notified about the posted complaint.
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                      D
                      Dinesh Kummar
                      from Chennai, Tamil Nadu
                      Dec 1, 2017
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                      Dear airtel team,

                      Cheaters... Take my number and help me right away : [protected] i'm arun kumar

                      Very much unsatisfied with airtel... I dont want my sim card to be changed to maharashtra... I came for visit to pune in flight i put my sim in flight mode and post landing the sim does not work... Later i visited the nearest airtel show room to seek help... But they got 250 rupees and forced me to change to postpaid... Which is really embarrassing... Now i am running pillar to post to get my sim worked and still reciving lots of verification trouble which is unnecessary... These people are freaking me out here...

                      Now i dont want my tamilnadu sim to be changed to maharashtra thats it i want please cancel this request... Other wise i will go to social media,,... Guyz be little responsible,... I want immediate solution for this...

                      Regard,
                      Arun kumar..
                      Airtel customer support has been notified about the posted complaint.
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                        S
                        sushil kumar394242
                        from Hyderabad, Telangana
                        Dec 1, 2017
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                        Address: Amritsar, Punjab, 143001

                        Sir my no is [protected], my number disconnected due to n on payment due to some reason. When i contacted airtel amritsar they said number return to parent company i. E bsnl. But when i go to bsnl amritsar office they show me the lrn of airtel where number is noe i. E 3009. But airtel refuse to accept. Isuffer a lot because this is my old number. Which i want to port in bsnl.

                        Pls do some thing.
                        Airtel customer support has been notified about the posted complaint.
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                          K
                          Ksheemakaari Dayanand
                          from Bengaluru, Karnataka
                          Dec 1, 2017
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                          Address: Bangalore Rural, Karnataka, 561203

                          Airtel company does not allow cancellation of postpaid services immediately.
                          They will try to make all non sense communication in the name of customer retaining and bill will keep generating month on month without any usage.
                          They dont provide termination / cancellation of services through their portal.
                          They suggest cumbersome process to go for prepaid, plan change etc. By the time you realize 2 or 3 months bills are generated without any usage
                          Airtel customer support has been notified about the posted complaint.
                          Dec 01, 2017
                          Updated by Ksheemakaari Dayanand
                          Airtel Broad Band Number [protected]
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                            K
                            K.Vishalakshi Baby
                            from Kolkata, West Bengal
                            Dec 1, 2017
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                            Address: 562101

                            Dear sir,

                            As am one of the customer of your network & also i like to bee a life long customer for you. Now i have got one problem i. E i have recharged 2 times for 448 pack plan i. E 448 x 2 =896.00 by over site through airtel money app.
                            So kindly i request you to eighter refund one of the amount i. E 448 or kindly continue the plan for next renival & do needful.
                            My double time recharged air tel no is [protected].
                            Airtel customer support has been notified about the posted complaint.
                            Dec 01, 2017
                            Updated by K.Vishalakshi Baby
                            Dear sir,

                            As am one of the customer of your network & also I like to bee a life long customer for you. Now I have got one problem i.e I have recharged 2 times for 448 pack plan i.e 448 x 2 =896.00 by over site through airtel money app.
                            SO kindly I request you to eighter refund one of the amount i.e 448 OR kindly continue the plan for next renival & do needful.
                            My double time recharged Air tel no is [protected].
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                              P
                              prtk.skr
                              from Nagram, Uttar Pradesh
                              Dec 1, 2017
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                              Address: Lucknow, Uttar Pradesh, 226003

                              This is the most pathetic telecom service i've used so far you trying to beat jio? Better provide 4g network which really is 4g. Your connectivity is not even that of 2g speed doesnt go beyond 2mbps, wherein i've been usking 7.2 mbps with aircel since past 5 years that to 3g speed. Instead of fooling the customers have some self respect and do the right thing.
                              Airtel customer support has been notified about the posted complaint.
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                                S
                                satyam.raj
                                from Delhi, Delhi
                                Dec 1, 2017
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                                Dear whoever is reading,
                                I'm satyam raj,
                                I've bought this sim card on 24th of september,
                                Today i tried to create my phonepe account using the no. [protected]
                                But it shows i've already created which isn't,
                                Then i logged in by using forgot password as i thought maybe someone else has created using my mobile but it shows the same name shahid khan who abused me and tried harrasing me before saying it's his no.
                                Now what should i do??
                                Can i delete his details and use it as my own or should i throw this sim card as theirs no option to delete account of the person before who was using this no.
                                Theirs his debit or credit,
                                I don't know which card but their is some card saved,
                                I have screenshots!
                                What i do now because if i'll use this after editing the details,
                                The person will again call and try harass me as he'd done before!
                                Airtel customer support has been notified about the posted complaint.
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                                  T
                                  tanusree1103
                                  from Purnia, Bihar
                                  Dec 1, 2017
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                                  Address: 722101
                                  Website: airtel payment bank

                                  I am loading money to airtel payment bank rs 399 at 11/11/2017. From mobile no [protected] money deduct from my bank account and load money successful to airtel app but sill money not showing this aap and i can't recharge or use this money, they are bolck the money. I am complain many time customer care and via mail but problem still not solve. The are avoid this problem. I want to back my money. Recharge transaction id:[protected] complain no:- 986160 email complain no: 1003795 phone call
                                  Airtel customer support has been notified about the posted complaint.
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                                    S
                                    shashikantpatil52
                                    Dec 1, 2017
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                                    I was using airtel sim from past 8 years.
                                    I have linked all my aadhar, bank to same number. From 26th-nov-17, it is saying invalid number for incoming calls.

                                    I have contacted airtel store and customer care and below is there reply.
                                    "your phone number data is not available with us".

                                    So, request to guide how to get it.
                                    Sim details:[protected]u
                                    Mobile number:- 9845xxxx07
                                    Airtel customer support has been notified about the posted complaint.
                                    Dec 15, 2017
                                    Updated by shashikantpatil52
                                    Dear Sir/Madam,

                                    I really appreciate your early response.
                                    This SIM card is really important to me, its registered with all banks and distributed in my contacts network. I am kindly requesting you to solve my issue with positive response.

                                    Awaiting to hear from you.

                                    Regards,
                                    Shashikant
                                    If I call my mobile, the number in ballet is cut off, why should I change the SIM or do I need a Geo SIM?
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                                      J
                                      jyotindra18@
                                      from Delhi, Delhi
                                      Dec 1, 2017
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                                      Address: Vadodara, Gujarat, 390024

                                      Dear executive,

                                      My mobile number [protected]

                                      I recharge my mobile for pack of 70 days on dated 27/10/2017 and i received following sms from ag-rechrg

                                      Thank you for recharging with rs. 399, 1 gb/daily data created in your account for 70 days.

                                      Why you closed my net service since last one week?
                                      Please reply me and start my net service as soon as possible.
                                      Airtel customer support has been notified about the posted complaint.
                                      Nov 26, 2017
                                      Rakesh Surendra's response
                                      I would give a negative rating but i dont have an option ;-)
                                      Bought a new 4G sim... They verified using Aadhaar card... Airtel staff asked to wait for 4 hours for the new sim to get activated... Even after 24 hours... It was not activated... I threw the sim away... I guess this is the end of Airtel era
                                      I have lost nearly 100rs till today, I want to deactivate hot chillies for my number [protected],
                                      There is flat 75rs cashback on 348 and above. I have recharged with 448 and didn't receive any cashback.

                                      Mobile no: [protected]
                                      Mera no [protected] hai maine apna no port kra kr airtel jion kiya aur 1st recharge18/10/2017 ko 454 ka krwaya pr aaj mere no se call ni ja raha hai balance ni hone ke karn mujhe 84 din melega unlimited call melega pr mila kewal 30 din 454 me kewl 30 din ye kaise ho skta h mera airtel se bharosa na uth jaye is type aapki seva dekh kr
                                      Our airtel no-[protected]

                                      we r not getting proper speed through our aritel wifi.
                                      Despite of many reminders to local service point our problem is not solved and they r not helping us.
                                      We r paying so much but not satisfied with your services.

                                      Plz do the needful or close our connection.
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                                        S
                                        Syed Fauvad Nayeemuddin
                                        Dec 1, 2017
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                                        Address: Bangalore, Karnataka, 560078
                                        Website: www.airtel.com

                                        My account has been debited by amount 5000 with all my details by bharti airtel pooling account which when i checked from my bank shows it is debited from mumbai. The transactions took place by 5.30 am on 30/11/2017.
                                        There were totally 4 transactions which took place 1000 inr 3 transcations and 2000 inr 1 transaction.

                                        I have reported this to icici bank as well but they have mentioned that the transaction was done by airtel pooling account i will share the pooling account details.

                                        Airtel please return the amount it is 5000 inr which is not a small amount.

                                        How can this happen without the customer's knowledge.

                                        Contact [protected]
                                        Airtel customer support has been notified about the posted complaint.
                                        Nov 24, 2017
                                        Surendra Kachhap's response
                                        Mera naam Mangal Singh nag
                                        No.[protected] hai jo aaj saam 6:35 pm lagbha Me Kho gaya hai isi liye sim ko band karna cahata hun
                                        Address:- Village Burudih Po.Maranhada ps Maranhada Dist. Ranchi State Jharkhand[protected]
                                        Dec 08, 2017
                                        Updated by Syed Fauvad Nayeemuddin
                                        I still have not received any update on my refund i have provided all the proof that the transaction happened and the amount of 5000 INR was credited Airtel accounts
                                        IIN/I-Debit Ai/[protected]
                                        IIN/I-Debit Ai/[protected]
                                        IIN/I-Debit Ai/[protected]
                                        IIN/I-Debit Ai/[protected]
                                        Please look into this as a matter o[censored]rgency
                                        My prepaid mobile is not working since 5 days.it shows cellular network is not working.l have contacted customer care 2-3 times, but problem wasn't. Solved
                                        Recently I brought new airtel sim card and I came to know that it is worst network I ever seen . Disappointed with your service..!!
                                        Your internet speed is very slow pls solve this problem as this is my 3rd and last complaint towards network speed so its a warning i will complain to you higher authority and more action against you
                                        Sir, my number [protected] ported yesterday from Idea to Airtel but now I am trying to reach call to 59059 for Tele verification, the number not connected, so how do I contact for Tele verification is there any way ... Help me...not able to activate my number.
                                        After getting unlimited calls i balance is being cut
                                        Mera name Mangal singh Nag
                                        [protected] hai Jo Aaj 6:35 Pm lagbhag me Gir gaya ISI liye is sim ko band karna cahata hun.
                                        Address : vill- Burudih p.o Maranhada ps. Maranhada Dist Ranchi 8345210
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