Airtel Complaints & Reviews

I ported reliance gsm into airtel 4g. 15 days have been but my airtel sim not started to work. I gone to airtel store in vidhyadhar nagar. Jaipur where i bought this sim. But no help has been done. I m very fed up by ur airtel store persons and ur customer care. Please resolve my problem. Other wise i dont want your service. I will go to other network sim.

My phone number is[protected]. I have recently opted for a plan with broadband services with a promised speed of 16mbps along with landline. But ever since the service is activated, it has been only 0.4 to 0.8mbps and seldom touched 1mbps. Can you please rectify and restore the promised speed. If it is not possible, please deactivate broadband service.

Hello! I tried recharging a 4g pack for amounts rs.199 twice through your official website on 27th november 2017. The transaction failed but the amount has been deducted from my bank a/c. Till date it has not credited back to my account. Once the transaction is failed you have to proper steps to refund that amount. You cannot expect the customer has to raise a query to you asking refund. This is a really bad user experience at airtel's end.
Reference number for transactions - [protected]igaclgyoi4 and [protected]igaclgyph4.

I would like to submit a complaint about airtel services. I have tried calling customer care several times about network issues. Especially with the 3g and 4g services. It is very unreliable and just doesn't work. I have several screenshots to prove my claim. The network issue is not limited to a location, it is just everywhere. It seems nobody cares about the services. I need a ceo level escalation immediately
Vaibhav
[protected]

For mobile number [protected] in the locality of mindspace, airoli there is no network at all and also dombivli west yashwant nagar old dombivli
Hence we are facing too much issue from many days kindly look into it as soon as possible and do the needful soon
Waiting for your prompt and helpfull reply.

Airtel is going worst nowadayz do the needy soon orelse i need to end these service

I make a recharge of 499 for unlimited calling & data for 70 days but after 28 days they said your pack is over. Worst experience ever...

Guys please didn't take any airtel connection, i am using from last 6 years but now they cheating with customer, every time they eat my money when i recharge my mobile, biggest thief company.

Data ka recharge karane k baad bhi account se balance kat raha hai support me phone karne pe koi help nahi mil rahi hai...

I have got my sim changed (bcs of regular network loss )from your service point at iris tower shona road, gurugram on 27/11 afternoon but till time it has not activated & your customer care rep is saying that it will take another 24 hrs. what is this ? this is highly irresponsible of airtel. as soon as my sms get activated i will port my number.

My no [protected] belongs to bangalore and i came to trivandrum on 27th nov, 2017. Since then there is no signal on my phone. It says ‘no service’ on network place. I got sim replaced from airtel office but even it doesn’t work for new sim too. Same issue. I did so many calls to customer care, wrote so many complaints emails but no proper resolution. I am no other contact no and hence i am stuck. If anything happens to me in emergency airtel will be responsible for the same.

Dear customer your airtel product payment txn id :[protected] of rs : 500.0 is processed successfully. Please keep the txn id for future reference.
Dear syed s, your airtel broadband cafno. Is[protected]. Our engineer will call you within 48 hrs. To schedule an appointment for activating your broadband.. So please transfer my money to my account rs 500

Thanks & regards
Syed mushtaq
[protected]

I port my aircel number to airtel in september. I want to convert to airtel prepaid but they told that first three months sim will be postpaid. They charged me rs 500 and informed me that i need not to pay any bill if any bill was prepared.
In november they send a bill of rs 360/. When i did not pay as i was instructed they barred the network services. Then i had to paid the bill. And now again they have sent a bill of rs 424/
What is benefits of porting of sim? I was totally misguided.

Dear sir, my name is a d v prasad. I have ported my reliance pre paid sim no. [protected] to airtel on repeated request made by your executive. Reliance has been disconnected the connection of my contact no. One month has been passed by. But so far, airtel unable to port the sim result connection has been discontinued since one month. All supporting documents have been submitted as and when the rep visited to my home. Proper action has not been taken by the airtel staff and i am being facing problems. Therefore, i request to take immediate action for early connection. I tried to activate the sim by calling 59059, but registration failed. Please do needful and let be know.
My contact no. [protected] / [protected]

Hi,

I am manudeep. This is to tell you about my problem that i am facing from airtel postpaid connection. I am getting very good service but from last 2 months, i am getting bill more than i used. I have spoken to the costumer care regarding the same. As per his records, i was in the roaming on 3rd and 4th november and some days in october also but i was in gurugram in my company from 1 november onward. You can contact to my company and check my attendance. So, why should i pay for roaming charges when i was not in roaming. I am getting helpless somebody tell me the right things what should i do for this.

Dear sir,

My name is uzair khan. I am using airtel mobile no. [protected] from 4 years. I unable to send sms from my network. I wanted to resolve this problem as soon as possible.

I got a call regarding to pay rs. 10 to resolve this issue. Which bank will not give any permission to share with any of the third party. Then how could this problem will resolve.

Please see in this issue.

Thanks & regards
Uzair khan

Dear sir,

My name is uzair khan. I am using airtel mobile no. [protected] from 4 years. I unable to send sms from my network. I wanted to resolve this problem as soon as possible.

I unable to send sms from my network. I wanted to resolve this problem as soon as possible.

I wanted to resolve this problem as soon as possible.

Thanks & regards
Uzair khan

Its been more than two months, my airtel number [protected] has a continuously fluctuating network.
For data network fluctuates from 2g 3g and 4g - and sometimes internet is not there.
For calls - call drops any time in middle of calls.
In my family all are using airtel apost prepaid and all are having same issue be it post paid number or prepaid. Its high time... Now...
Your open network coverage show excellent in my area but network is pathetic for last 2 months. My using airtel since 2004 but seems time to give up.

1. Please refer followings :-

(A) my initial order no [protected] dated 12 nov 2017.

(B) my complain no 90364508 dated 18 nov 2017.

(D) new request/ order no 33766792 date 20 nov 2017.

(E) many times talk to customers care, last conversation to
Supervisor on 28 nov 2017.

2. I was many times talk to supervisor through your customer care from 12 nov 17 and no positive response found till time. He told me that your order/ complain has been closed due to customer not interested as reflected against complain/order. I have no call received in this regard till time during 12 nov 17 to 22 nov 17. Despite, repeated request/ order/ complain, how can possible, i am not interesting. Request investigate the matter and solve the case at the earliest.

Hello,
My name is rasool khan, i live in madambakkam, chennai-600126. On 27/11/2017 i requested for new connection and submitted my documents and then paid the activation/installation fee i. E ₹500 through the link given by airtel. The person from airtel came and told us that the feasibility isn't available at our area. So, i want to request for refund. How should i get my refund? Please help!
My registered mobile number is:[protected]

Airtel - mobile aur dth, per mujhe lagta hai inka jitna bhi other service hai usme bhi, bharti airtel wale customer ko oollu bana chori karte hai, last day (27/11/2017) ko evening 6.45 pm me 121 sewa pe kal kiya tha maine ye bhikhmange paise kamane ke liye tollfree sewa ka bhi charge katne lage hai. Yahi hal inke dth sewa me bhi hai, dth ke toll free no per kal kijiye aur jeb katwaye.

I have gone to airtel store on friday for migrating to postpaid to prepaid. They took my details with adhar card and made me to pay the current month due amount immediately with extra charge (Bill was 464 and made us to pay 484).
Then i bought new sim there itself, they told me that my new prepaid service will get activated within 24-48 hrs. We patiently waited till saturday and visited airtel store, they said it will take 24 hrs more as the details was not updated in backend. Even after 24hr my sim did not activated, then again on monday i went to store and the representatives were so rude that they asked me be patient for few more hours, as the backend team will leave office at that time.
And the saddest part is airtel store manager didn't even turned to me when i wasasking someone to help me. Most worst part is when i called customer care they said the sim sometimes won't work with iphone (Mine is iphone), then i inserted my sim to android phone then again i called custcare, they asked me to insertt in a basic phone.. Now please tell who will carry a bsic phone, they are just playing with words but no action, and what is the stupidity of getting their 4g sims.

From past 6days i dont have my phone, no contact with my family, frnds, office.
Worst network, just by sparing huge crores on adds they should spare some money on database to make it work properly.

I have a prepaid sim that i requested to convert to postpaid. Got the new sim at my corporate office, visited airtel office and submitted all proofs and completed formalities on 18th november evening.
Till date, i have raised the concern multiple times that my 4g is not working using new postpaid sim but there's no resolution from any customer care person of airtel. I received multiple calls from customer care but everytime i need to repeat the problem and reiterate with more clarity.
Complaint no. S 81327470, [protected]. More to the pain, my mobile still says, it is prepaid when i try to connect to customer care. I have to use other mobile to talk to customer care.
Airtel accepted that there is a technical glitch and it will be solved in 1 day, 3 days etc but no solution till date.
My problem is still not solved and i do not have 4g connection for my sim. I am facing lot of challenges at work and also to commute to home at late night as i do not have chance to book a cab.
I am very disturbed mentally due to this discomfort by airtel. Request immediate action.