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Airtel Complaints & Reviews

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Updated: Jul 7, 2026
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Airtel reviews & complaints page 1003

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A
albertjebakumar
from Udumalaippettai, Tamil Nadu
Dec 17, 2017
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Address: 636705
Website: [email protected]

Sir,
We have used airtel sim past 10 years. Now my sim is registered fail. Sim is not working i have given the sim number to my all communication. I enroll in aadharr link last 2 weeks. My mobile number is [protected]. Pls we have solve the problem as soon as possible. We have good relation with my airtel communication. Pls we have solve and the same number should activate for me.
Airtel customer support has been notified about the posted complaint.
I had requested for portability of my number but the airtel has blocked my number and from last 6 days i am calling 50timesand visited the store 6timesand no solution my all service of banking and other are blocked due to this and airtel saying sorry we can not do anything
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    Isk446
    from Jammu, Jammu and Kashmir
    Dec 17, 2017
    Resolved
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    Resolved

    I recharged my mobile no with ₹509 and it didn't showed but amount was deducted. So i recharged again with 509 on the same number and i recieved the confirmation message of the first just before second recharge was done.in short done same recharge of 509 on same number twice. When i asked the customer care people and even gone to airtel store to either refund or to extend the validity they refused me to do so. As in reliance jio if anything like happens by chance they with continue the next recharge after the first one is over i. E double the validity of the pack. But there is no such facility given to me on airtel. So i either want refund of my second recharge or increase my validity.

    My transaction i'ds
    First recharge txn id 405903 at 12:57pm on sunday
    Second recharge txn id[protected] at 1:06pm
    Dec 17, 2017
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
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      V
      venkat kansru
      from Vijayawada, Andhra Pradesh
      Dec 17, 2017
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      Address: 560103

      I am ported to airtel on 18th dec 2017 my sim is activated and iam not able to recieve calls and messages on my sim
      I tried reaching customer care on 121 and 198 but all efforts are in vain, i tried to reach customer care through email also but of no use

      Please resolve this issue

      I have a lot of client meetings, and they are unable to reach me bcz of this problem

      My no is [protected]

      Thanks
      Airtel customer support has been notified about the posted complaint.
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        V
        Vivek Grewal
        from Mumbai, Maharashtra
        Dec 17, 2017
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        Address: Mumbai City, Maharashtra
        Website: Airtel.in

        I mistakenly recharged with rs 448 on [protected] while it should be [protected]. I called customer care but they said they can't do anything. I recharged with airtel website and i have transaction id from bank still airtel can't revert the transaction. Very bad customer service. Customer care doesn't reply properly and try to understand the problem. Worst service provider. Now i have made request for porting to vodafone
        Airtel customer support has been notified about the posted complaint.
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          A
          Anup V17
          Dec 17, 2017
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          Address: Bangalore, Karnataka, 560070

          Hello,

          I am very sorry to say this, but airtel is not giving a good and immediate service to customers. I am damn bored of rising complaints against the service, which now i call it as third class.

          I had changed the plan from 8mbps to 16mbps, but the modem needs to be changed to run on 16mbps. We had registered so many complaints to send the technicians. The service centre say they have assigned the technician and will look into it within 2 hours. But still that 2 hrs has not yet come even after 3-4 days.

          Consider this as a very serious issue, which may lead to loss of customers good reviews. If this issue is not solved by monday i am gonna remove the airtel broadband connection and get the reviews down sharing this with others who are eager to join as airtel customers.

          Thanks,
          Anup v
          Airtel customer support has been notified about the posted complaint.
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            A
            atal seva
            from Mohan, Uttar Pradesh
            Dec 17, 2017
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            Address: Dakshina Kannada, Karnataka, 575003

            Dear airtel, we are unsatisfied with ur bad land line service in mangalore.
            On thursday[protected] we contact ur airtel dealer in manglore bijai for get two landline connection. We completed all procedure like biomatric and all. So we got two number which is[protected], 4110107
            But now ur airtel dealer without any intimation refusing to give connection.. Sales excucative mr. Thowkil ([protected]) saying im helpless, pls contact our manager mr. Aravind ([protected])
            But unfortunately he is no reachble from saturday[protected] to[protected] sunday.

            Never expect this type of bad service and careless. So we are going to raise complaint in consumer court mangalore for further action.

            With regards
            Shri mane
            Mangalore
            Karnataka
            Phone; [protected]
            Airtel customer support has been notified about the posted complaint.
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              F
              faiz1988
              from Hyderabad, Andhra Pradesh
              Dec 17, 2017
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              Address: Hyderabad, Andhra Pradesh, 500003

              I contacted airtel broadband for a broadband connection, i asked the executive of airtel for around ten times that wether the connection is available in my area and all times airtel executive without checking said yes sir connection is available and asked me to make the payment as soon as possible and i made the payment on airtel executive commitment actually false commitment i have attached the copy of payment. Now for the false commitment made by airtel they are asking me to wait for 15 days for refund, already they made me wait for 48 hours saying that connection is available and we will install it soon, i never expected this from airtel, very disappointed, i request airtel to refund my money as soon as possible and make sure to refund on monday. Being a valuable customer of airtel i expect airtel to solve this as soon as possible. And i advice airtel to plz remove such executives who are degrading airtel status
              Executive name santosh
              Executive number[protected] he is the guy who gave false commitment and made me make payment as soon as possible.
              My name faiz anis
              My no. [protected]
              Alternate number [protected]
              Payment caf no:-4021689
              Amount 590
              Airtel customer support has been notified about the posted complaint.
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                S
                senthilkumarl
                from Chennai, Tamil Nadu
                Dec 17, 2017
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                Address: Chennai, Tamil Nadu, 600042
                Website: www.airtel.co.in

                Please airtel users PORT ur number to some other network when u can send SMS. This is my 5th day I can't do anything with airtel prepaid Sim. Contancted 121 4 times, visited showroom 2 times but no use. They are saying everything is OK your no in our system. I tried all the options they suggested to do. Showroom people even can't resolve it.
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                  S
                  Swapnil Akkalkot
                  from Bengaluru, Karnataka
                  Dec 17, 2017
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                  Address: Pali, Rajasthan, 586104
                  Website: Swapnil.akkalko

                  Dear sir /madam
                  My name is swapnilkumar g akkalkot I have porteded my number vodafone to airtel my incoming call was bared yesterday I have launched complent 3 times but I didn't get that complement number but this reason weather solving problem or not ? I have faceing problem secound day kindly do the needful

                  Regards
                  Swapnilkumar
                  Bijapur
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                    S
                    Sumedha Riaa
                    from Rajkot, Gujarat
                    Dec 17, 2017
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                    Address: New Delhi, Delhi, 110068
                    Website: www.airtel.in

                    Hi,

                    I was using a postpaid number, dueto some financial problem was not able to make the payment on time, i asked for extension, the agent name rashmi shouted on me on the phone and said complain i[censored] want to.
                    I am upset with airtel they blocked my number which was linked every where i faced so much problem.
                    Airtel have never been good, never when i joined they lied, then the customer service representatives are so rude.

                    I wont pay the bill until airtel give me a compensation.
                    Airtel customer support has been notified about the posted complaint.
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                      V
                      vibes bb
                      from Kolkata, West Bengal
                      Dec 17, 2017
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                      Address: Kolkata, West Bengal, 700107

                      I added 1500/- to airtel money wallet, and i tried to pay airtel broadband bill which is 1400 and it say "debit for this account is not allowed". I have attached screenshot in this post, i dont understand the meaning "debit for this account is not allowed" and use of this useless airtel money service. I want my money back. My registered mobile no is [protected]
                      Airtel customer support has been notified about the posted complaint.
                      Hi,
                      I have added Rs 399 is my Airtel Money but unable to do recharge.Error message shows:Debit for this account is not allowed(Recharge Unsuccessful).Please help urgently on this.

                      Regards,
                      Mitali
                      Subrata Gorain's reply, Jan 21, 2018
                      I also same problem
                      I am load RS 105 now during recharge it show debit in this account not allowed. My question if debit not allow why credit
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                        D
                        dinesh206
                        from Bengaluru, Karnataka
                        Dec 17, 2017
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                        Address: 560103

                        I recharged with 449 plan but in my area i am not getting 4g Signal and for 3g network speed is 2-10 kbps. I raised 3 complaints in spam of 1 month, still there is no improvement. Whenever I raised complaint no proper response, sometimes my calls are also disconnected. Please take necessary action. Because of poor Network connectivity I am not able to work and also not able to browse any thing
                        Airtel customer support has been notified about the posted complaint.
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                          Vyankatesh Verma
                          from Rajgarh, Madhya Pradesh
                          Dec 19, 2017
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                          Address: 450661

                          When i am transferring money to my another bank account money debited but not credited in another account plz solve my problem and refund my money.i received that 2 msgs from payments bank----Your a/c no. XXXXXXXX7410 is debited for Rs.500.0 on 15-12-17 and credited to [protected] (UPI Ref no[protected].
                          Hello! Your Airtel Payments Bank Savings a/c is debited with Rs.500.00. Txn ID:[protected]. Avl Balance: Rs.346.00.
                          Still not yet received money in my mentioned account...plz give me back my money
                          Airtel customer support has been notified about the posted complaint.
                          Dec 19, 2017
                          Updated by Vyankatesh Verma
                          Still not got any reaction by customer care.
                          Dec 20, 2017
                          Updated by Vyankatesh Verma
                          Still not get any reaction by customer care
                          Dec 20, 2017
                          Updated by Vyankatesh Verma
                          Airtel is a Fraud bank
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                            R
                            Rebecca William
                            from Chennai, Tamil Nadu
                            Dec 16, 2017
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                            Address: 600091
                            Website: WWW.AIRTEL.IN

                            I have complained regarding network disconnected on 12/12/2017. The complaint was closed on 14/12/2017 late evening by 8.00pm after so many follow ups. I have already requested the engineer to check completely so that it may not happan frequently. But on 15/12/2017 the network my broadband was disconnected. I called customer care the lady spoke with me rudely and told they will check within 24 hours again. But till now 16/12/2017 my problem is not solved and nobody turned up.

                            Service request no[protected]airtel broadband
                            Airtel customer support has been notified about the posted complaint.
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                              P
                              Přãbhä Phàňï
                              from Vijayawada, Andhra Pradesh
                              Dec 16, 2017
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                              Address: 500055

                              I'm mr. Phani, i have lost my airtel prepaid sim and applied for the same number in airtel store, located at suchitra, secunderabad. I have lost my patience waiting for that process. I don't know whether it is true or not, when ever i visit the store they will be ready with a delay reason. I'm just fed up of this thing. Even now i'm in the airtel store, now the reason is "server down". Its been 8 days i have applied for it and it is still in process. Irritating service and worst service from airtel. Customer satisfaction is worse. I don't think playing with customers is not good. Even now i'm waiting to submit the complaint. I hope it may complete successfully.
                              Airtel customer support has been notified about the posted complaint.
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                                H
                                hkazmi
                                from Delhi, Delhi
                                Dec 16, 2017
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                                Address: New Delhi, Delhi, 110025

                                Hi,

                                On 14th dec suddenly my sim got off. I called up at customer care twice and speak to customer care executives they said they are resetting the netwrork and if the problem persists i have to go to the contact centre and ask for a new sim. I did the same on 15th sept and they promised that within 4-8 hrs my new sim will get activated. Till now the new sim is not activated and my old sim starts working only on 2g. Despite many calls at customer care and satisfactory answer from them still there is no solution. They always promised that we are escalating your problem on priority basis but nothing happening. I am really pissed off with this service of airtel. I am an old customer of airtel and facing this problem very first time related to services of airtel.

                                I need the immediate solution on my problem.

                                Thanks

                                Huma kazmi
                                [protected]
                                Airtel customer support has been notified about the posted complaint.
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                                  S
                                  Soumyajit Paik
                                  from Guwahati, Assam
                                  Dec 16, 2017
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                                  It is to inform that on 16th december 2017, a value added service was activated on my prepaid number without my concern. The comedy munch service was activated and ₹35 was immediately deducted from my account. After calling to 155223 the deactivation of the service was done. But my ₹35 which was deducted from my account has yet not been refunded. I expect my money to be refunded as soon as possible. Please do the needful.
                                  Airtel customer support has been notified about the posted complaint.
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                                    J
                                    jignesh kadiya
                                    from Jamnagar, Gujarat
                                    Dec 16, 2017
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                                    Address: Ahmedabad, Gujarat, 382449

                                    Dear sir,
                                    My last complain reference no:-pr[protected] and they closed my complain without any sollution.
                                    Iam using airtel last 12 months bt facing problem from starting there are no covrage any network on e/501 ramol residency ramol tolnaka adani circle, s. P ring road ramol ahmedabad-382449, i cant receive at least any call or internet facility after changing of sim card chip or mobile facing same problem so wt can i do i complain many times in customer care they always said that there are problem in ur handset or simcard pls change or check i change both bt problem remain same on my office address too 2, suryakiran complex, nr. Bachuram ashram smruti mandir canal road, ghodasar-380050. I receive e when internet on 1-2 singnal bar, sim card no:[protected],

                                    Pls do needfull as fast as possible.

                                    Jignesh kadiya

                                    [protected].
                                    Airtel customer support has been notified about the posted complaint.
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                                      B
                                      balaji0203
                                      Dec 16, 2017
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                                      Address: Chennai, Tamil Nadu, 600049
                                      Website: airtel.in

                                      My mobile number 994o587825 is blocked and suspended for non-payment for amount around 10k+. I wanted to know from airtel that when my credit limit is 3600rs why did your system allow to cross the limit over my credit limit. Should you have not stopped my outgoing service once i cross 3600.. So is your entire airtel system is faulty or not even capable to track a customers usage. Is airtel system is not automated. I dont understand you charging the amount more than credit limit that is set. I have been airtel customer for more than 10 years. Even customer care is not ready to register a complaint for this because already they know that its their fault not fault from customer end. Dont know still how many customers are going to fall into their trap of charging excess money. Time to wake up everyone. There are so many way that airtel follow to steal money from customers. Even before 2months airtel had activated 2 plan at a time to charge double money. Then i have call customeer care they tell me 'ok sir we will reverse in next bill cycle'. So do you expect every customer customer to find your fault and complain. Until then you can happily charge from customer hard earned money.

                                      Never going back to airtel. Their reputation is gone.
                                      Im even going to stop every other airtel service that im already using.
                                      Airtel customer support has been notified about the posted complaint.
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                                        M
                                        Manish madhav kuril
                                        from Ghatampur, Uttar Pradesh
                                        Dec 16, 2017
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                                        Resolved

                                        Address: Allahabad, Uttar Pradesh, 211011

                                        The airtel network give worst network ever when i complaint about that thing they only say one thing many time i do many time this thing but network not work properly so kindly take action on airtel to slove this problem and he always send hai message but the problem was not solve and he always send one message after my call and they always say there has no problem in network but i am suffer from this network problem they say india fastest network but it was not truth
                                        Dec 21, 2017
                                        Complaint marked as Resolved 
                                        No the company does not take any action no problem was solve yet
                                        Airtel customer support has been notified about the posted complaint.
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