Airtel Complaints & Reviews

Due to some network issue at the company's end, the international pack recharge wasn't fulfilled and the moment we reached malaysia / thailand, the packs didn't work as expected; due to the connectivity loss, we had to recharge multiple times of 500 / 100s to get our sim working to contact our parents in india (Which is the first and foremost trouble caused by the company). After a long struggle with the customer care and escalation teams,...

Sir on 29 oct, 17 i load airtel money on my airtel payment bank no. [protected] through debit card which trax id is[protected]. But money not loaded but my bank a/c is debited by 1000 rupee.
I complain an email to airtel at [protected]@airtelmoney.com and they give me case no. 957945 and wait for 2 days.
But on 17th nov. They respond my complain that your 1000 rupee is successfully loaded on 13 nov.
But 13 nov i myself...

Dear sir,

I had done recharge of 84 days a still 30 days before without completion of days balance is cutting in my account on daily basis. I had tried 198 customer care at least 10 days but it's boring lecture is started and not given call of customers care executive. I have afraid about this matters. So. I raise complain about this in consumer forum both indian and national. This us clearly cheating with customers. Its customer...

Consider these 2 transactions that i made.

1. Airtel money transaction successful. Your account has been debited by rs.2000. Transaction id: [protected] date: 09/sep/2017 11:18. Current a/c balance: rs.0.36. Policy number 20181432 biller - metlife.

2. Airtel money transaction successful. Your account has been debited by rs.2000. Transaction id: [protected] date: 14/sep/2017 11:03. Current a/c balance: rs.0.36....

Broadband number; [protected]

Which some technical issues broadband was slow for that i didn't made bill payment of september 2017. For that connection got disconnected in october first week. But u people's are generated bill october also which there was no usage.. Still i made payment got that and given closer request. But stiill u continue the billing and generated november bill also which is not acceptable. Pls close the...

I have recharged 448 plan to my number on 17th november and i have accidentally recharged again today on 19th november. So i would like to ask airtel about any solution for this problem like sending back the money or the extension of the plan from 70 to 140 days. The customer care guy did not respond properly so i am lodging a complaint here.
Thank you....

On 19-nov-2017, around 12:00 a message was received on my mother's mobile phone [protected] from airtel saying that rs 99 has been deducted for classygameandvideo. My mother has not authorised any such request for such a service. When i tried to contact 121, they take you a series of options which never lead to a customer service agent. After a long series of button pushes they ask you to press 9 to speak to an agent, and when you do this...

Their is network but the internet speed is very low like 1mbps. And some times the net work of airtel is been completely blocked.
Plz i request u to solve this prblm other wise i will port to any other sim companys.. Plz sot this out quickly... I am using airtel since last 8 years i like airtel very much but now i hating it bcos of network problems. So plz solve it......

Hi. Earlier my service provider for the number [protected] was vodafone, but at my residence i was not having a perfect network, so i changed to airtel with a hope that i would get perfect connectivity, it was going on well but from last few days the network has dropped to zero. The external world is not able to contact me or vice versa. When i m in office i am not able to contact my family or they can contact me in emergency. This is a big...

I was applied my port facilities on 4th November from RCOM to Airtel Services but now matter is pending and due to this I am not able to talk my official person as well as non-payment of any net banking.

Airtel Customer care is asking me your request is under process but it will be resolved asap but still my port facilities is pending....

I have been trying to recharge since night but its getting unsuccessful. When contacted to customer care, they are saying it will get rectified soon. But i need to make some urgent important calls. This is hampering my routine works.

I would like to complaint about the same and also since last 4-5 months i am facing issue with your network.

Please call on [protected] for more details....

I have another airtel connection in delhi which has gone to auckland after paying roaming fee of rs 3998/ on 10 nov 2017, its net is working but there is no incoming calls and no any out going calls connecting. We talked to customer care executive on 198 and was told to contact nodal officer. We contacted to nodel officer but no use. We also connected to airtel centre at vishnu garden for 2 days, they wrote an email to head office, but no...

On 4th november 2017, i have recharged my mobile ([protected]) with rs.169 (Corresponding trans id:[protected]. The benefits corresponding to rs.169 are unlimited local+std calls and 500mb data/day, valid for 28 days. But, from today morning onwards, all my calls are being charged from my main account.

That means the recharge benefit of rs. 169 was given to me only for 14 days, whereas it should have been given for a duration...

Debit freeze on airtel account? Is that even serious.. Like, why do you even let people open an account guys?

Now, my simple question. Sweet and straight. I loaded money onto airtel money. Now, i want it back as i hardly find any use of that. Get my money back.

Like, how do you think to make fool out of people.. Do you really think people woulf stick to you when we have other options out in the market??
br...

My wife is using my mobile number for few month on post paid connection. Last month october i visited a. S. Rao nagar branch requesting them to change my post paid to prepaid. They said come on 13th or november, when i visited the branch today, i. E., 18th nov-2017, they say, that the server is down. They said the same in october too. Now i didn't use even a penny or not called a single call. I got a new bill adding the october bill rs.595.76/-,...

Team,

This is in reference with my airtel ([protected]) postpaid bill generated date (7-nov-2017) for an amount of rs.1060.82

Breakup of rs.1060.82
Monthly rental : 399
Additional internet used charges :500
Tax: 161.82

Bill attached.

When the amount of allocated internet for the month got over by 6-nov-2017, additional internet charges have been levied from 09-oct-2017...

I have recharged with 399 pack but my free voice call service is not working since last five days. I have called the customer care but they concluded the matter saying it is a technical issue. When i asked them to transfer the call to senior official, they said that all the officials were busy. Plz resolve the matter....

I recharge my number with 175 rupees
In this offer your company tell to give 2 gb data for 28 days but i got only 1 gb data
Why should they do not gave me my remaining 1 gb data when i use my first 1 gb data
I complaint about this fraudy offer by airtel should give to the customer
Please fix my problm as soon as possible and give me my remaining 1 gb data balance...

Hi,

I’ve converted from airtel prepaid to postpaid on 13-nov-2017 and prepaid sim was deactivated on 15-nov-2017 and still my new connection is not yet activated. I am continuously following up with airtel customer care and store people but no response from 4 days.

Really very much disappointed with india’s fastest network like airtel and didn’t expect this type of service. Please look into my request...

I recharged prepaid cell phone on 12.11.2017 n 18.11.2017 respectively.
All the time received message recharge successful to the said no.
But the said cell neither received message of recharge neither recharge amount added to the cell account.
On contacting customer care 121 was told the recharge amount will be added to said cell account r repaid to my account by all in vain n wrong till date.
Kindly refund the...