Airtel Complaints & Reviews

I want to change my number from postpaid connection to prepaid connection as i am very disappointed from the postpaid plans. I had clear all my bills. Kindly help me to solve this because i am not able to pay the unnecessary bills. If my problem will not be solved within today there is no other way to port my sim or change it. So please register my complaint and help me to convert it from postpaid to prepaid.

Dear team,

I haven't got any refund for the the failure transaction (Transaction ref[protected], which was being processed on 25th nov.

My axis bank got debited with below mini statement and corresponding mobile number ([protected]) is not recharged please take steps so that my account got credited back.
I have added all the necessary information related to it.

I have received a bill from airtel for a period they have not provided any service. Now, i am getting frequent spams to pay my bill. When i complained they waived off the faulty bill but left approx. 9 rupee pending.

Yesterday (15th dec 2017), the customer executive request me on call to drop a mail today (16th dec 2017) so that he can waive the remaining amount. Which he was not able to do due to some technical issue at their end. Then the same person went on to write a different date (1st jan 2018) on the mail. Now, they are calling me and asking me to drop a mail in jan2018 to get the amount waived. When i declined this request, they sent me a link to make the payment for the fraud bill they have generated.

Now, the issue is why should i send any mail to get a waiver for a service which was never given to me. And, if i have to send a mail to them, then technically i am providing them a service. And for that i need payment. Else, they can go and waive it off, without needing a mail from me. As they have billed a non-customer of the mentioned service, they cannot hold me hostage to send any mail to them

I was vodafone customer but airtel offered me better plan and have promised me for better connection so i port my number from vodafone to airtel but ever since i port my connection i am just complaining about the service. They always say i will get a call from technical team but it never happened. Airtel is claiming to be the india's biggest network but i must say you are worst then any other service providers.
I want assurance of network and internet speed. If you can't offer that then i need refund and compensation for the time i wasted behind complaining.

After inserting the sim, when the signal came i dialled a number and call was not going. So i removed the sim from phone and thought to use it later when it get activated. But then only i came to knew that once the sim is inserted, it should not be taken until it gets activated. I inserted the sim 2nd time and waited long. I dialled 59059 for the activation but the call was not connecting. What should i do to get my sim activated??

Airtel stores manager was asked to migrate said no from pre to post paid service, which was done but service stoped on 29 nov 2017, due to defective sim, sim was replaced but service did not restore. Again was asked to replace the sim which was done, still no service.
I have been requesting and visiting airtel office at hamirpur 177001 but in pain,
I am told at some level my profile has been fiddled with by airtel office and not been able to restore the service till date. This causes great hardship both financially n mentaly. Ok wish to why sincere efforts not being put by the company to restore mob service on no [protected] as yet.

I recently changed my number from airtel prepaid to postpaid. Before 3 years ago, this sim was already ported with telungana to chennai sim.
Since the day it got activated, i am unable to recharge online through paytm or my airtel app. The transaction gets declined in both the cases without any reason.. I tried recharging other airtel numbers and they all worked fine. I would like to request you to kindly look upon this issue and fix it as soon as possible.

I wanted to start a data pack which is given as best offer for you by airtel by deducting the required pack amount from my main balance.in the airtel app i am having an option to pay the charge through main balance however when i tried to proceed further by select in that option i am getting an error message as recharge un successful due to technical error please try again. When i repeated the same procedure again it gave me the same error several times.
After getting this error number of times i decided to get help from so called airtel customer care but instead of helping me in recharge the customer support directly denied that this option is not available you have to visit a retail shop and pay the money and start the service. I tried to convince him that i do have an option of recharging from main balance in airtel app but he refused and asked me to drop a mail by taking the screen shot.
I am using airtel from last 10 years but this kind of support is not what we expect. We have our money in main balance we want to use it else where but the company is not allowing me to do that. Even i asked the support person if i will be able to send the money from account balance to airtel wallet he said no you cannot. I think if a person does a recharge of certain amount then he should forget about it and assume that the money is gone now and these corporate vultures will won't let you get back your money.
Please take some necessary actions on this. Uploading the required screen shots for supporting my claim.

My self savitri, iam the long user of airtel prepaid connection,

Few days back airtel has statred vedio, game centre etc on my airtel number withoout my permission and deducted my money, i have deactivateed the services through sms and call but again my money deducted.

If you will dedudcut my money even stopping services or activate service without confirmation from customer i will file the report in consumer court.

Therfore you are requested to refund my all deducted money other wise i will take help from consumer court.

I have save activated and deactivated all sms for my future reference.

My airetel no. Is [protected].

For the past three days from my phone [protected] the out goinget calks are diverting and automatically disconnect the call is have spoken with complaint but so far not clear this problem and i went ann nagar airtel show room regarding this issue they raised a complaint mail to technical department that said with 4 hours it will solve but they have not solved the problem so i request you to attend this [protected]@gmail.com learning km mediatly i have to call my boss and staff regarding work. Request you to clear it immediately

This is really frustrating, that i am continuously following up for my 304 rs, which i have forwarded from my airtel payment bank [protected] to vodafone [protected]. But not reached anywhere nor to vodafone or not to any of of my account where that number is linked. And your guys like dumb coping and pasting same response from day 1 i complained.

Please help me to understand what is the destination where it reached.

I am forced to escalate as even there 2nd level escalation i. E grivenance email id is incorrect.

I have a cug card i opted out of voda and ported out its been 10 days and i can not have any service on my airtel sim card. As a student this has been the worst professional service ever and i strictly am not going to let this go through without attention of legal authorities. It's been over 10 days. I used to get calls from airtel everyday to port but ever since porting not once have they tried to help. What kind of professionalism is this? Is this how you treat your valued post paid customers?

By using airtel money i want to transfer money to bank account but instead of that a recharge done on[protected] at 11:04pm for rs647.00 and trans id is :[protected].

My phone no.[protected]

It was done accidentally and there is no use of it to me. I request you to cancel the above transaction and credit the amount to my account

Regards

T. Niranjan rao

I have recharged my phone from bank app on 13 december 2017
. I always do the same kind of recharges.
Never been in such situation.
Amount deducted rs 500 from bank but airtel did not recharge my phone balance. Now i have 5 rs as a talk time.
I am at loss of 500 rs. Without any reason. I can not call my bank for this cause no balance in phone. What should i do.
Where is my money gone?? Do any one have any idea??
Or should i get an idea?

Dear sir,
my mobile number [protected], I have this mobile number link to aadhar on ritelar but your ritelar open airtel payments bank account.
But I have no need this account so please close airtel payments bank account (account number [protected] ) very needful.

Thankas & Regard
Manoj kumar patel
[protected]
Katni mp

I from Gujarat Ahmedabad. On 11.12.2017 I purchase a new Sim and they And take 300 RS from me and told Next day it will be activated.but after that no calls nothing yesterday day on 13.12.2017 I called then they me it on hold till no information. Their is not a matter of money but people cheat me that hurt me so much. Really hurt my no [protected]

Dear sir
Im from lalbag village more than 2000 users using airtel network in our locality and facing a huge call drop problem since last 30 days. Also facing problem of very poor call quality and internet speed. More than 100 complain registered on airtel customer care on this issue but no one listen to us about this problem. Please solve this above issue.

Thanking you

I have made a mistake while recharging my number in paytm. Now the recharge has gone to some other number. Kindly help me reversing it. Even Paytm asked me to contact the operator, but your customer care isn't responding sufficiently. Please help me here

Wrong Number : [protected]

Operator reference id from paytm :[protected]

Amount : 448

Correct number : [protected]

Please help me in resolving my issue.

Regards
Aditya

I have a poor connection from airtel. I had raised a complaint to airtel but till now there has been no improvement. On the contrary the problem has aggravated and i have been informed that my cell phone is unreachable at times. This is impacting my work. I have complained many times but problem still persisting, instead of solving my issues, advised to send a sms at 515 for internet connectivity problem, no improvement till today.

My sim card stopped working automatically on dec 13th morning around 10am. I got a new simcard around 8pm from airtel gallery in mulund, mumbai. They said that it would be activated within 4 hours. But this didn't get activated even by morning of dec 14th. So i visited the same airtel gallery again at 10.30 am. They said that request was approved but not updated on server. So they would raise a request and try to fix it in few hours. I called them few times later in the day to check the stauts but the issue was not fixed. Then when i called them fourth time at around 4.30pm, i was told that the issue would not be fixed so i have to again visit airtel gallery and purchase a new card.

Overall experience was frustrating as my phone was disconnected for 2 full days and didn't see airtel trying to work on my request on priority inspite of letting them what i was facing and also the losses i was occurring due to no operation of my phone.

Request someone to help asap.

Thanks.