Airtel Complaints & Reviews

Hello all,
I had requested for broadband connection on dec7 and being rushed for payment stating the connection will be given in 3days. Today it's dec 12, i have been promised all false information and provided with unacceptable issue cases.
Airtel customer executive doesn't even have proof of what the field engineer speak to customers.
I had been dialing to cx for all these 6 days.

Every answer took me min 15- 35mins on call waiting.
No senior manager respond on call. Cx acts themselves to be seniors and fake the call.

I had been told several issues.
No copper line
No feasibility
No port
Address is given wrong
No network
Technical engineer will contact in next 3 hrs 4 hrs 24 hrs 48 hrs

These are the greatest airtel service answers.

Finally i had been asked to raise a request for refund.
Wtf.

Hi airtel team,

I reside near soulspacearena (Doddanekundi, bangalore), and facing a lot of network issues from past 2 weeks. There was one time when airtel was known for its services and network, but now i must have to say it's the worst network i have opted for. I regret my decision.

If you really care about your service users, then try to fix this issue else i need to change the service provider. It's up to you whether you want to retain your service user or not.

Sir/madam there is problem in call drop during call and also i was recharge rs. 10 by airtel payment bank wallet but my phone balance didn't credited
There is not contact to airtel service provider by call on 198 and 121.
Sir/madam also there is problem in slow speed internet connectivity
And also there is incoming fraud calls from unknown international numbers that is
[protected]
+[protected]
+[protected]
Sir airtel provide unsatisfactory relationship with own customers

Thank you

I have prepaid connection and i has recharged rs 448 for unlimited calling, 1gb per day, 100sms per day.
The internet service is so worst that i'm literally frustated n irritated by the service of the airtel. Every few seconds i get a pop up of minute minder. Most of the time data goes off when i am using and minute minder pops up even when th internet connection is off. I have complianed in customer service as well as the store of airtel but my problem is still on and i'm suffering problem due to this.
The service was good before few months now has become worst.

Sir/ madam,

I have lodged so many complaints through email regarding above while calling to vodafone number only but now i have realised it while making call to all non airtel number its say all lines/ channels are busy kindly try after sometime so, when it will be solved and most important thing 198 complaint number has barred my call its not connecting to executive so unfair as a customer they are giving problem to me so, kindly take necessary action for smooth running of my sim

Ajay sutradhar
No. [protected]

11 dec 2017 i install airtel digital tv cam card (For inbuilt set top box in lg smart tv)... Airtel instillation people extra charges for 21 meter wire. 10 meter free and 21 meter wire charges. Total wire 31 meter. My question airtel digital tv dish install my 1st foor roof... And card install my ground floor...10 meter wire is sufficient but agent charges to me 21x8= rs.168... Pure fraud to customer. I complain to airtel but no body help me. Don't buy airtel digital tv.

I ported my mobile [protected] to airtel

Sim given did not show any signal even after getting confirmation message about successful porting
After repeatedly switching on and off it shows no service

I went to retailer who gave another sim after taking money for the second time and told to wait for 4 hrs, after waiting for 4 hrs sim showed signal and requested to restart. After doing so again no service. 3rd retailer checked and said sim swap us under process and we can not help till the process is over. It's a very pathetic service by airtel and from past 48 hrs there is no service and no proper response from customer care

Please do the needful

Alternative no is [protected]

I had created my airtel payment bank upi id in my airtel app on 6dec2017 and transfer the amount 300 rupees through upi in my airtel payment bank and that time the 75rupees cashback offer are running but i'm not received cashback. I'm also call the consumer care to slove the problem but they are cut the calls and they couldn't solve this problem. So, what is this? The consumer care's are not solve the problem correctly. So, solve this issue...

Airtel payment bank store at jorethang market area charges rs. 20 per person for linking aadhar to airtel mobile number. It is the oñly store in this area. Please advice the store owner not to make undue profit from the government directive.

Location of store :

Airtel payment bank,
2nd lane, jorethang market,
Jorethang,
South sikkim,
Sikkim -737121

I have emailed twice and tried to call the customer service numbers many times, but i have not received even an acknowledgement of my emails, let alone a response for the calls. Despite having sufficient balance and despite my phone being in an area which has airtel coverage, my phone has no service for the past many days. My phone number is [protected]. I have not only lost number of days of validity of my recharges, but i have also had to figure out other means to have a mobile phone connection for the past many days. Kindly look into the problem immediately as i am facing a lot of problems.

Respected sir,

Please provide incoming and outgoing call details of my airtel number [protected]
I lost my mobile phone i have so many contacts i lost my communication with beloved friends and even family members so please provide
Call history from 1 november to 10 december 2017
So that i will easily communicate with them.
Thanking you sir,
My email id:- anilkumar. Andra.[protected]@gmail.com

Please please

I have raised complaint regarding network issue on 7th august but there is no update on this. I have call n number of times but there is no response. They will keep telling wait our executive will call but no one called me as of now. I am not going to pay monthly rental as i am not able to use service. Once you close the ticket i will pay the amount.
My airtel number is [protected]

I have taken a new airtel sim in the month of november, 2017. I have done a recharge of rs.449 plan for 70 days. Now i am receiving sms and calls regularly that my number will be discontinued if i don't make outgoing calls. This is unprofessional service by airtel. My number has been e-verified with my aadhaar number also so there is no point to discontinue the sim card.

50% of the times when someone calls me it tells them the phone is switched off when the phone is completely on and it has full signal with a 4g symbol
I recently moved to airtel and my dad too made a move to airtel 4g but when his connection is on 4g if someone calls hin it states its switched off its a 4g compatible phone
Why is your service so pathetic

I converted my existing plan to airtel 499 family plan on 19th nov 2019 and i have added my wife number as child number. After activation my number getting so many issues
1. She could not able to call outside karnataka std
2. She could not able to call international calls
3. She could not able to use internet using mobile data
After series calls and follow ups the issues 1 and 2 resolved. Mobile data issue is pending since 3 weeks. Initially it worked after resolving 1 & 2 issues mobile data is not working. We are calling almost every day, they telling some stories and i asked them remove the child number from parent, that they could not able to do that also. If they are not clear about the plan i don't know why they are imposing on people.
They are not doing any follow ups and we have to call them and explain the everytime from the begining.
Thanks & regards
Ravi

This month i got bill of rs.1058 instead of my normal bill amount i enquired about it through customer care executive he told me that there is extra charges of rs. 388 for some added service, but i had not avail any of those services, so please waive the extra charges taken form me, i will not able to pay any of those charges which i had not availed.

I have bought airtel 4g hotspot and the person who is selling assured the service gets activated in 4hours. It's almost 48 hrs and even the service didn't get activated.
The customer care didn't provide valid information either to troubleshoot or what the issue was.
After 48 hrs i got to know that the number is activated but i am getting sim is invalid message in the 4g hotspot portal and asked to go-to airtel centre.
I went to airtel store where i purchased at 7:55 pm and the shutters are already half closed.
I requested to check the issue and provide a new sim but the rep told it will take 1 hr to check the issue and store is already closed.
When you cannot keep your promise don't sell your services.
I am having two airtel postpaid numbers one airtel prepaid one broadband and airtel tv connection.
I took airtel tv hotspot as my cousin asked for office work and airtel gave me pain instead of service.
A big thanks to airtel

Dear sir,

My self ashok kumar samal & my phone number is [protected]. I have already linked my aitel no to aadhaar card & i also apply to open airtel payment bank but kyc details not receive. When i click on update kyc details, then show this account is blocked please call to our customers no at 400.
Please sir help me...
Please unblock my aitel payment bank account. My aadhaar no is[protected].
Email:[protected]@gmail.com

I am unable to make call or recieve call from. Today evening what should i do plz help. I was talking toy frnd and suddenly my call dropped and now m. Unable to make call and i tried from other number to call me. Bt it was not connecting. I tried many ways bt i was unable to make it clear. Plz. Help me what to do now i have to leave tomorrow for some important work

I do recharge of rs 390. On 11 dec 2017 at 11. 23 am.. At the exact time whole of money was deducted due to some schemes activated on my mobile no. About what i got messages at 11.28 am on the same day. I immediately deactivated all the schemes. The problem is i had not activated these all and had not took advantage of any of them. So basically i need my refund. So this is a humble request to refund my money as soon as possible.