Airtel Complaints & Reviews

I have upgraded my old airtel sim to 4g i have got the sms that for security purpose sms services will be blocked for 24 hours

Important update: sim change request has been initiated for airtel mobile 77*. Sms service will be resumed after 24 hrs. If not requested for sim change, sms nsim to 51619 immediately.
Congratulations! Your new sim no has been activated for your airtel mobile.

Now it has been...

I recharged with rs 449 pack to get daily 1gb 4g data and calling. However with the data given i am not even able to open a single site on my mobile browser. The net speed is very slow, worse than 2g. Didn't expect this from airtel. I had been using jio before this for 9 months but never faced this problem. Disappointed! This is a bad strategy to retain customers.

Also, the ivr played on calling customer service, never takes one to the customer care executive. No matter what option one selects. Tired of trying to reach customer care executive and finally had to write it down here.

My service o[censored]nlimited calling + 1gb/day for 70 days on airtel no. [protected], being stopped on 28 days for unknown reasons and without any notification.

Since i did not realize this for sometime as notification was sent, i continued using the data and calling which consumed rs100 balance from my main account.

Even the customer care did not helped rather acted unprofessionally and irrational, resulting into waste of time.

Currently i have 5 airtel numbers in my family but such a fraud and cheating, has only deteriorated my faith in airtel service.

Request to take strict action against the airtel.

R/sir
I have paid rs 950.21 through airtel payment bank from my hdfc account. It was sent by cheque to my old address but not received by me. The same cheque sent by professional courier service and money deposited by same courier to bharti airtel. Kindly refund my rs 950.21 at the earliest. Account statement is notpossible for me to provide at this time. I am depositing
Professional courier receipt and cancelled cheque to you. Please do needful. I am fed up explaining about the same so many times.
Regards
Dr balwinder singh
[protected]
[protected]@yahoo.com

Dear sir/ madame

1. I have been using a post paid connection of airtel ([protected]) with infinity plan for some time now. I pay a monthly rental of about rs 890 for unlimited voice, roaming and about 19 gb of data.

2. The pre paid plans provide a much much better offer than any post paid. A 448 recharge gives a user 70 days o[censored]nlimited voice, national outgoing roaming and one gb data daily. For the same service as a post paid user i pay about 2200for 70 days and get much lesser data.

3. I would like to seek clarification from airtel about this policy. Ancestrally a postpaid costomer was a more loyal client and was supposed to get better services and benefits.
However, current sales policies indicate other wise.

4. I would like you to reply as to why i should not shift to airtel prepaid or may be post paid service of some other service provider with better returns. Cause paying more than three times is neither acceptable nor logical.

5. I also intend to highlight this matter with other users and appropriate agencies for clarification and necessary actions.

6. I would like a reply from you about this aspect.

Internet stops working from 1am at night.. And next day again in works from morning. Whole night it doesn't work. I am very irritated of this. My scheme is for 70 days daily 1gb. Whole day i use only 400mb, nevertheless it happens daily. Everyday after 1am it stops working. Even simple message also doesn't go. If it will happen regularly, i will change my sim to other network company.

I applied to port my mobile number from vodafone to airtel on 7th nov, 2017, and received the upc the same day. It has been 11 days since then. My vodafone sim went out of service on 14th nov, so i have put in the new airtel sim that i received.

But i am still not getting any service on the new airtel sim. If i try to make a call it says "mobile network not available". I am not getting any incoming calls. I am not getting text messages. My phone says "sim is not activated".

I took it to the airtel shop, and they just told me to wait. How long am i supposed to wait for? What is this, a game?

My airtel prepaid is [protected]. I hv recharged for rs.3996/- as international roaming pack to bhutan. While i am in bhutan i could'nt able to use my sim. There is no network covergage symbol. Hence, i am forced to take a new sim from bhutan. The package is for 10 days from 11/11/2017 onwards. My travel period is from 13-17 of november. I have contacted airtel customer care 3 times for refund, but no positive reply from their end. They told me that they have no option for refund.

This is not a wise answer from their end. I have activated this package through airtel web site.in the site, they have promised that 3 gb data and 250 minutes free incoming and outgoing for 10 days. But, while i reached bhutan, i coud'nt even make a single incoming or outgoing call.

Thus, the airtel people fully cheat me by giving false advertisement.
I have a strong complaing against this.

Please help me to get full refund, otherwise i am forced totake legal action against airtel

Dear Sir
My no. [protected].
I am using Airtel for more than 17 years.
Today my account debited for Rs.35 for TOPDOCOTORSONLINE VAS.which is not requested by me.When will you stop this type of nonsense cheap activity. Compete with other networks genuinely.Kindly reverse the amount debited. Otherwise I will seek legal help.
-Radhakrishnan

I have been using airtel since aug 2013. Recently, i had to go abroad on a short term and i requested them to disconnect the service.

They gave me an option of taking free service for 3 months and i went with it as i never wanted to go thru the hassle of getting a new service again.

But this corporate thieves had put me on the 6 month advanced plan and sent me a bill for 4800 inr the first month itself. I had made 60+ calls to their customer service and visited their relationship centre twice to resolve the issue. Everytime, i had to start explaining from the scratch.

Atlast, i agreed to pay 1600 for the 3 months where i wouldnt have incurred any expense if they cancelled my service as i requested.

Now they are after me again for rest of 4800 eventhough i cancelled my broadband connection.

Beware of these guys.. They literally want to suck every blood in you.

Please deactivate [protected] immediately as i lost this number... Please deactivate [protected] immediately as i lost this number... Please deactivate [protected] immediately as i lost this number... Please deactivate [protected] immediately as i lost this number... Please deactivate [protected] immediately as i lost this number... Please deactivate [protected] immediately as i lost this number... Please deactivate [protected] immediately as i lost this number...

I am also going through the same problem now, i booked a airtel
Broadband connection on 10 days ago. Executive has collected amount and from that day i haven't got any response and no calls from airtel.

I have been chasing them every day with no response. It is almost close to 2 weeks. For collecting money they came with 30 min after i asked them for new connection this is disgusting service, i guess airtel has made lot of
Money now its time to take them off the market. I even msg them that i dont need an y connection now as they are so casual that after getting full payment they did not even bothered to give a call back or settle my case. Very disappointing

Regards, manik sharma

I port my number [protected] from reliance to airtel porting is done after that I recharge my number with 20 Rs. My outgoing call is activete but incoming calls not activate... So many time I try to connect with customer care but not success... Plz help my another airtel no. Is [protected].

On 18, november 2017, i made a online recharge of rs.90 but the online transaction failed. There wasnt any connection problem either. The amount was deducted from my bank amount even if the transaction failed. I retried the recharge and it was successful the second time. But the money which was debitted at first was neither added to my bank balance or my phone balance. The transaction id was[protected]. Please resolve it soon.

My name is mr, sameer balasaheb mankar, mobile number [protected]. I have ordered iphone 7 plus 32 gb on 20 th oct 2017, order id 10005207. I have booked your airtel new number [protected] while ordering iphone and paid 17300 rupees. The number i choose not available. So they cancelled my order on 31st october 2017 and refund initiated. Till date i didn't got my money.

I have been using airtel sim past 7 years. Accidently i have not paid 3 months bill. Now they deactivate my number (Without giving a information). I have asked them several time in that time they said okay we will activate. But still the card is not activated.
I have been contacted your customer services but the executive doesn’t give satisfied answer. Even am ready to pay all pending bills. Please activate my number. That number i have attached all my personal accounts. The present situation is gonna am not able to do any work without my sim.
So stop this harassment and help me out.

Note:if you not help me i am going to complaint to customer forum.

My number is: [protected]

The Company Airtel which said to everyone that India's fastest network company are unable to resolve the network issue, very shameless thing.
Made many follow-up but all-in-vain.
The company should compensate for the problem which i m feeling due the network issue., Complain no.[protected]

Every company/responsible have a dead line that the complain can be solved within 24hour or 48 hour but The Airtel has no dead line, it says that complain can be resolved in 3 months / 6 months or not sure means it can be lifetime problem. What a reply from Airtel sr. executive.

Pl clearly give me feedback that can my complain be resolved in 24/48 hours or compensate for the problem which i am feeling due to this.

I've clearly elaborated the all problem which i am facing, now i will wait till 48 hours that can this complain provide me the solution from Airtel or unable to provide.

Thank you,

Hi,

My airtel post-paid number is - [protected], i also subscribe airtel secure plan & i lodge a damage claim on[protected] & i get back the repair device on[protected].

On that day when i checked the handset i found that the speaker of the set is not working properly & i call to the customer care and tell him about the issue, he assured me that it will be re-pick up within 2 days and resolve the issue within 7 days.

After that at the 7th day one guy from your vendor company but he was unable to pick up my handset due to change my imei id, at the time i told him that in the previous claim they replace my mainboard under damage claim & they send me the replacement bill. But he denies the documents & he suggest me that he will come back for re-pickup after 2 days with supportive documents from there end.

But after that 14 days cover, i also register complain 5 times in airtel customer care & they call me several times & every time they assured me the problem will be resolved within 7 working days. But after that, no one contacts me for re-pickup.

So the gist is after repair your service is very very poor & i am totally harassed with your service & unable to use the handset.

I don't think you guys value your customer voice or problem.

Today i also think that after this complaint you guys don't take any step about that.

Regards,
Arnab
[protected]

Dear airtel,
Please be informed, this is arman ali i'm saudi arabia my airtel nember is [protected], there are not coming network however other airtel sim card have network here in saudi arabia...
Please do needful to coming network in my sim card number: [protected]

Your cooperation will be highly appreciated.

Best regards...
Arman ali
Mob: [protected]
Email: [protected]@gmail.com

My Name Is INDRAJEET CHAUHAN. I have a broadband connection from Airtel for Rs.499 plan. Recently I have shifted my Shop and it is within the same area.
Please shift My Airtel Broadband Connection. on This Add. - SAHU COMPUTER, Kapil nagar chowk Near bajaj show room seepat road, sarkanda, Bilaspur (C.G.) My Cell No.- [protected]