Airtel Complaints & Reviews

My internet connection not working from continuously 10 days its showing Los and when I am complaining to customer care they are not giving proper respond .I am getting fed up worst worst situation and customer service

While making payment to my airtel broadband bill amount of Rs 588.82 on 13/05/22 through airtel payment bank my bank account debited twice but both time showed payment failed at their end don't know where this money has gone and why this has happened their services seems highly unreliable and untrustworthy also their customer care is two steps ahead nodal officer denied any such transaction and money collected by them such shameless lier my Rs 1177.64 stuck with airtel payment bank they should refund the same without any delay

I learned with airtel payment bank one's hard-earned money is at risk

One transaction ID [protected]

I am airtel customer bearing no. [protected] I want to port out my no. To other company. But they are not providing the UPC code without any reason. I have made advance payment for next bill. Yet I am getting message that your request for UPC code could not be processed.. Pls help to resolve this issue

I did a recharge of Rs.455 unlimited plan to a different number from My Airtel App, instead it recharged the plan to my own number account.
Kindly help me in reversing the recharge to correct number.

wrong number : [protected]
Amount: 455
correct number :[protected]
transaction Id : [protected]
date : 14/05/2022

Airtel — I want to reverse the recharge.
I accidentally recharged a no. Instead of another no. I was using Amazon pay, they suggested to contact operator. I have written an email as well.
The text services says that
“you are not authorized to use lapu reversal service. Please contact to circle coordinator.”
The no. I recharged was:[protected]
Right no: [protected]
Transaction id: [protected]
Amount: ₹239
Date: 14/May/2022

I recharged my airtel prepaid no.: [protected] on 23.04.2022 for an amount of Rs.1799 through my axis bank credit card (Reference No.: [protected]). Money is deducted but the number is not recharged. When I contacted customer care, I was informed to wait for 10 days. As on 13.05.2022, neither my money is refunded nor my number is recharged.

Hello Jolly Thakkar,

Greetings from Airtel!

This is with regard to your email asking for a refund of the excess payment made for your Airtel number [protected].

I would like to inform you that, you have excess amount of Rs. 4224.46/- and it will be adjusted for upcoming bills otherwise you want refund the amount kindly share the scanned copy of your cancelled cheque/passbook/bank statement. br...

Dear sir,

My sim has been deactivated.I am not able make call to anyone .
Also I have recharged it of Rs.179 Today[protected].
I have not received any kind of msg related to discontinuation of the services.
Kindly look into this matter and activate the services as soon as possible else refund my recharge amount.

Thanks
Laxmi prasad

I booked a connection of Airtel xtreme fiber on 13th April 2022 due to some wiring problem it got cancelled on 15 April 2022 and refund was initiated on 19 April 2022 and it should have reflected in my account by 27 april 2022 but it is 12 May 2022 and i still have not received a single penny yet, i have mailed Airtel 4 to 5 times with my bank statement attached but they have not replied to a single mail of mine . Then i have talked to the customer support a dozen times and all they made was false commitments to me one of them said me that i will receive my refund by 6 May 2022, one of them said that we have sent you the refund on 5 May 2022 and blamed on my bank that it is a issue with bank, then i talked to my bank they have checked everything and said that there is no issue from their end, then i had a word with Mr Vaibhav a senior manager in airtel on 11 may 2022, he said that he will assist an advisor to my concern who will update me on the ongoing issue and asked me to wait for 24 hours which ends yesterday on 12 May 2022 and i still have no update on my issue whether i am going to get my refund or not . Now i can not keep patience anymore i need my refund now . Everytime i call i have to spend 30 mins to 45 mins to explain my suitation and i have called a dozen of times and it is great waste of time everytime, now i am so fed up . My classes started from 15 april 2022 and because i have no network, i can not have my classes, so all i am doing is wasting my time with Airtel and wasting my career because of Airtel . Due to this issue my mental health is getting worse day by day and i can not bear this behaviour anymore . please help me get the refund of the amount that their salesman Tabrez khan ([protected]) took from me unethically when he was not even sure that he can provide me connection or not and it is Airtel's policy to check feasibility first then accepting the payment but in my case he did not check the feasibility and took payment of 3536 inr and if possible give me some compensastion for my time wasted .

Payment 839 successful but recharge is not done

I have replaced replace my sim card [protected] no and sim no[protected]U airtel office agent guwahati jorabat 10 mile and they demanded 500 for sim replacement and charged 300 rupees without any receipt and will not satisfy of airtel telecom company .all airtel officers and offices are corrupt . Plz take action against corrupt airtel officers and agent.

I am not satisfied with the service of airtel company as I am very much harassed by the service of airtel . Airtel is giving advertisement in all social media these days that airtel is number one provider in all their services but this is not true airtel is proving their self as "ZERO" in ground level. They are promising a lot of things that we can do this or that and we will not stop till we will not answer or resolve any question. But on ground level pathetic service as compare to their words on social media etc.

Being Airtel telecom customer from many years i heard about airtel black scheme and I have booked online Airtel black plan of Rs. 1098 ( Fibre + DTH) . On dated 26/04/2022, one executive namely Gursewak mobile number [protected] of airtel visited my house and after saw all possibility of availability of connection he booked my connection and send me payment link by whom i have made payment of Rs. 2000 on the spot.

My airtel DTH has been installed at my house but regarding my fibre connection. I have made many requests to the same executive even to the one senior person namely Mr. Rahul who's number is [protected] given by the said executive but till date no fibre connection is installed by the airtel or no tentative step has been taken by any of the airtel officer for installation of my fibre connection.

My business is getting hamper and my children are not able to get their classes in absense of internet . These all because of pathetic service of airtel.

My question is, is this the way of airtel to deal with customers or to harass them by giving lam excuses. Further, i think airtel is doing totally different on ground as what they are saying on social media plate form.
I am totally harassed by the service of airtel as 9 days have been passed and still I am waiting for installation of my fibre connection .

Pls tell me one thing for what I have made payment and what I am getting.

Pathetic service .
Not satisfied.
Airtel is playing fraud with customers on ground level.

I have made the payment of rs. 588 using Google Pay on 2nd May @10:47 am.but the airtel app is not showing any payment. and Airtel customercare team closed my complaint 3 times stating that its not received.

Whereas my bank confirmed that payment successfully credited on beneficiary account on 2nd may itself. Kindly refer attached screenshots for same confirmation.

Ac NO: [protected]
Land Line No: [protected]br...

भुगतान करने के लिए कम्पनी के जयंत थोराट (मोबाइल नंबर [protected]) दबाव देकर बदसलूकी की .
[protected] कनेक्शन बंद करने के निवेदन के बाद भी बंद बिल भेजा गया,
प्रतिनिधि जयंत थोराट ने आज मेरे घर आकर बिल राशि ९४३/- भुगतान करने के लिए अनुचित व्यवहार किया और सेटअप बॉक्स मांग रहा था कनेक्शन बंद करने के लिये एक माह पूर्व ही निवेदन किया गया था,
हम ५० दिन से जिओ फाइबर उपयोग कर रहे हैं
आपके नेटवर्क की समस्या के होने से हमने एयरटेल कनेक्शन बंद करने के निवेदन किया था
कृपया एयरटेल कनेक्शन बंद किया गया या नहीं बताया जाये, यदि नहीं किया गया तो बंद करें, और प्रतिनिधि जयंत थोराट के द्वारा किये गए दुर्व्यवहार के लिये कम्पनी क्या करेंगे

Someone from airtel customer service called me told me to add free channels through otp
I added and after few seconds or half minute my balance got deducted
So I removed the channel through app immediately
But I couldn't get money on my dth account
My dth account [protected]
They called me through [protected]
At 1:24 pm on 12th may 2022
Please resolve as soon as possible

After receiving call from Airtel representative for installation of fibre broadband i submitted my kyc documents to them through watsapp and paid installation fee of Rs 1180/- through upi and was assured that an engineer would visit our place for installation but the neither any engineer visited nor they are receiving my calls. I want my payment refund.

Hi,

I am facing airtel network issues since 10-15 days. The signal is weak throughout the day. Browsing itself is an issue due to slowness of net, so forget about the time taken to download or upload any image or doc. Even when calling airtel customer care and providing the area details, they just say the residing area does not have any network issues. I am residing at Andheri east, JBNagar area. So they don't even register a complaint to work out on the issue. Trying for the last time to check if something works out through this forum at least. If not possible option to change the network and inform my social network to switchover to other networks other then Airtel.

I purchased a prepaid plan for a new connection. Got it for 3 months for 2800 and it got expired.
Now, the company is charging me for a postpaid service that I never signed up for, they are asking me to pay monthly bill however my connection is prepaid.
I never used that connection since March and now I am getting charged for the service I am not even using.
I Purchased the new connection on 3rd Jan and it got expired on 5th April.
Now the bill is generated for 13th May.

Sms not receive and banking services, all service disturb

I've recharged a wrong number accidentally today for an amount of Rs.239 via Amazon pay recharge. I also requested WRR for refund but couldn't find help