Airtel Complaints & Reviews

Sir this is my second complain on this same matter. Sir still my problem is unsolved. Sir my name is krishan kumar jayaswal. My airtel app id is [protected]@gmail.com and my registered mobile number is [protected]. I sent 15000 rs. To met life insurance pvt. Ltd. By using my airtel app pay utilities option (Insurance). Initially my 15000 rs. Blocked. After complaing to customer care money released but sent to india idea volt by airtel side wrongly. I contacted many times to airtel customer care. My latest complain id is 931620 and block id is[protected] and transaction id is [protected].. Customer care senior representative suggest me to send email on [protected]@airtelmoney.com. I sent mail on your id with the attachment of my airtel app transaction details screenshot many times. Later on i visited to airtel store near vaishali nagar jaipur. The representative of airtel store send a mail by store. [protected]@airtel.com on 02 nov 17. Still my problem is unsolved and i am in very tense situation. Sir one thing i want to tell that even there is no any option to pay india idea volt in my airtel app. Sir kindly revert my money to my wallet or my sbi account no. [protected]. Sir after putting all my best efforts finally i approached to you sir... Kindly solve this problem.. Thanks

Complaint status
[nov 06, 2017] airtel customer support has been notified about the posted complaint.
Updated by krishan kumar jayaswal, nov 08, 2017
Sir after registere on this forum still there is no any call from airtel support team. Whereas some fraud call came to my mobile to cheat me asking my debit card deatils and cvv no. And otp.
Updated by krishan kumar jayaswal, nov 11, 2017
Still there is no any progress in this matter. Sir kindly take some action
Updated by krishan kumar jayaswal, nov 14, 2017
Sir still my problem is unsolved... Kindly do something
Updated by krishan kumar jayaswal, nov 16, 2
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I am a user of airtel network. I had recharged with 4g/3g plus unlimited calls pack for 3 months. Previously i was able to get my network on 4g in my section that is kerala section, thodupuzha region. Now i am not even able to get the service. I can't even make a call. What further instructions i need to choose to get my service, due to this problem i had lost my money for the payment of recharging. If this continues like this i will be forced to change my network to other. I need an immediate solution for this problem. Even when i tried to reach on customer care i was not able to specify my complaint on 121 customer care number because it was not specified. Please make sure to find a solution for my problem and provide me with customer care number to talk with assistants

Its been more than a week since i’ve ported to airtel from vodafone, my vodafone sim is now deactived but airtel sim is still not activated and i visited airtel store and they keep telling to wait.

It seemed to me that they dont even have a clue.
This number being my primary sim im missing calls from work and having trouble in daily contacts.

The mobile no is [protected]

4g network aata tha 5 aur 7 din se 4g network nai as raha hai aata hsi one signal aur chala jata hsi aur 2g e network aa jata hai speed bhi nai aati hai pahle 4 g aata tha to bhi speed 2g jaisi asti thi kul milake airtel ka network sabse kharab chal raha hai airtel sabse acha network tha mere ghar mai 4-5 airtel prepaid hai sab ke problam chal raha hai. Plz is problem ko jaldi se sahi karaye plz jaldi se is problem ka solution kiya jaye

I ported from airtel wb circle to airtel karnataka circle. After porting was complete and after the old sim showed no network, i changed my sim and restarted my phone after receiving all the settings from airtel. But still it is showing no service on my mobile phone.
Kindly help. As it is my primary number and i may be missing some important calls

Since past 2 days i m suffer with my airtel mobile network. I cant call anyone whenever i tried to call anyone its come like no network connection. Regarding this i complained to airtel customer care he told me that me register you complained and it will be rectified soon he have not given me any complain no and till now its not rectified and because of this i am facing a lots of problem.

Dear sir/madam,

As discussed over telephone with akanksha madam, i have not received any information about salary hold details by my reporting managers. Hope they have taken it as personally. I have taken my salary slips and my personal documents only. After resignation i noticed that no one is done exit interview and for courtesy also no one asked me why i am resigned. Many things are there but i don’t want to discuss because i was exit and boss always right and boss is never wrong concept in corporate. After resignation i got videocon offer with 4.5laks they informed me to join as early as possible so i have requested for notice period wave off to zsm, zbm and as well as akanksha madam hr but no one helped me in this.. Even hr can guide me as i am having leaves of 46 can be adjusted but i don’t no why you have not guided instead of that guided me to ask to your reporting bosses.

I joined airtel as a zonal channel coordinator for finance department from aug’2013 to december’2013 i got an opportunity in hdfc bank ltd from december'13 to till april’14 due to my mother got hospitalized came back to gulbarga to take care my ailing mother. Considering my performance in zonal channel coordinator again given opportunity as zonal marcom from april’2014 to may’2015 after that considering my performance in zonal channel coordinator and in marcom again airtel given company has been given opportunity as sales manager for jewargi thehsil 11th may’2015 to 8th march’2017 6 months worked as mini spoke ev authorizer morning as tsm and in evening as mini spoke ev authorizer till late night 12pm, total having 3 years 2 months (38months) during these period check my performance hope you are having each and every data

I have joined with huge problem rdd module planning was going to implement and mini spoke ev authorizer morning as tsm and in evening as mini spoke ev authorizer till late night 12pm. Many time i have been worked till late night 12 during these period khasim is handling urban jewargi where mini spoke is located but zsm not supported me to do mini spoke ev authorizer can be done to khasim but not done my name is given i am a new guy into this area with huge problems, during this time i have to source the distributors maintain the market with van and i have to do ev authorizing till late night 3times i have been saved by accident during late night travelling to my home town. For more than 4 days i have been in minis poke only because that time rs appa communication is not ready to support us daily we are getting more than 500 to 700 forms but not providing in systematic manner for that i have been with all the team members for 4days completed the form submission process for mini spoke vendor got received the payment, distributors vendor got received the payment, fse vendor got received the payment, data entry boy vendor got received the payment, retailer vendor got received the payment but company employee not received single penny from the company working since from morning 9:30 to late night 12 its almost 15 hours during my wife pregnancy i rendered my service to company for betterment of company buy my zsm said in every co-ncall that you have not done anything everything is done by retailers on that day only i have to resign from the company but as i am poor guy need basis i have to work for my bread and butter till last month i have worked.

Boss is never wrong and boss is always right but holding of employee salary more than enough time is leading to harassment to employee during employment and after resignation holding salary and other benefits. I always blessed to airtel i am not a cunning fellow i am a poor guy, this is very sad to inform you that. You people made me to upload all the documents, because as per process after exit raising, exit interview need to be done. Small to small company doing it without fail, but in my case and in our company no one done it and for courtesy also not asked me as single question why i am resigned.

I ported my sim to airtel and it got activated on 14 nov. I am not able to recharge my phone and so i am not able to make any outgoing calls or access data network. I visited the airte store and those people are not responding well they told me they are unable to do anything and i should wait for the mail. It has been one whole day and is creating lots of issue for me in day to day life. I am not even able to reach the customer care. I have dropped mail 2-3 time from 14 nov, and haven’t got a single response. Its very frustrating for me. Kindly look into it asap

Hi,

I ported from Vodafone to Airtel. My number was supposed to be activated by 11/11/2017 23:30. I registered a complaint several times with customer care as well as the Airtel Store. Each time i call in, they ask me to wait for 24 hours and it has been 4 days. I am unable to use 4 G services on my phone ( Redmi Note 4, 4 G enabled). Please resolve the issue by tomorrow morning or stop the number and refund my security money.I have spoken to all the departments.

Regards,
Vikram Chakraborty

I, sunita saxena has a postpaid no.-[protected]. I had cleared all my bills till aug. 2017. After that, due to high bills, i had asked my nearest airtel store to convert my sim from postpaid to prepaid. They told me to wait for return call from airtel. But nobody called and when i went back to airtel store, no one listened to my request. Then i complained on airtel website but there was no response. I have been requesting since 2 months but no one has listened. Now they have sent a bill of rs. 2729 though you have already stopped incoming and outgoing services on my no. Since 24th oct 2017. I would like airtel to waive my bill amount and convert our sim to prepaid.

I am paying almost 350 to 400rs but i can't using airtel proper service i am not able to send sms or using internet and when i call to airtel customer service helpline no its not taking my phone and not solved my last problem last 7th day so pls help me about this problem and solving my problem. Because my business and personal contact is waiting for last 7th days..

On the 12th on dec (2017) airtel stopped service to my sim for no apparent reason. When i visited airtel office at 8th mile t dasarahalli bangalore, i was asked if i have adhaar card. I informed my adhaar card has not arrived yet and no number yet. Also it was not mandatory (Yet) to update adhaar. Rep goes on to state i need to submit address and id proof. I do that and without any explanation whatsoever rep goes on give ma a new sim card pack. Says i need to pay rs25. Says it is because duplicate sim had to be issued.
My service was deactivated for no reason, and i had to pay for it.
I was told sim will be activated in 5 hours. But took a day or more. After that i am unable to send smss.
All airtel customer care numbers 121, 198, [protected] etc lead to same ivr with no way to get to speak to a person to sort this out. Customer care for pre paid customers is non existent. I want to sue airtel!

I have an airtel prepaid connection number [protected]. Whenever i was in roaming i am unable to make outgoing calls, but receive incoming calls. When i am in home network i have complaint lots of time to customer care and they said it has been solved, but the problem remain as usual. Now i am in roaming and facing same problem. I am really fed up with this kind of poor services from airtel

As per the income tax rules we are deducting tds from the monthly usage amount and paying the net amount to airtel,. Till date there is no pending amount. For the last 7 quarters we have paid tds amount of rs.44043 /= which they have not updated in their records. Even after submission of tds certificates airtel is debarring our lines regularly. We are suffering and struggling for nearly 2 years. No dutiful, sincere & responsible person is with airtel to redress our grievance. There are 100s of mails, telereminders, innumerable complaints

We have exhausted our patience. We need not suffer for their inefficiency and mismanagement. Please redress our grievances

After changing network from bsnl (Odisha) to airtel (Karnataka), i am unable to do recharge.
After activation of new sim, i have tried to recharge using paytm, airtel app but the recharge is failing due to some technical error.
Transaction id
[protected]
Please look into this issue and refund the amount which has been deducted from my account.

Hi sir/madam,

I am unable to make std call from karnataka since a month and it’s not installed even today. I have raised many tickets but nothing has been addressed so far. Whenever i call an std mobile number with +91, i get a voice saying "std and isd facilities are not available on your mobile number, please contact...".

But it works in the below scenarios:

1. Outside karnataka [andhra pradesh] with +91
2. Inside karnataka but without +91.

I have tried all the possible ways as below advised by airtel cc, but no luck. And just leftover with hands full of tickets, that are on hold, active.

1. Restarting phone
2. Enabling std/isd – cc verified it as well
3. Sim replacement
4. Plan change
5. Tried the sim in another mobile.

I remember all this happened when i have tried to change the plan from mobile app and could see still the freebies and booster change are still in progress since october 2017 in the transaction history section of the app.

Please help me advising on this issue and try to resolve it asap. Am very tired following up this issue with cc and fed up updating every

Mobile number: +[protected]
Tickets created:
81047984, 80907338, 80786457
Similar issue found for reference:
https://www.consumercomplaints.in/airtel-unable-to-make-calls-c1729391

Thanks
Janakiraman

I use airtel postpaid as well as prepaid last month bill charges is extra not proper ivr service wastage of time on solving issue. Yesterday i was recharge my airtel prepaid i activate in rs 18 all callls on 30 p/m my balance is dedcted service not activated
This time also use ivr option could not get customer on line with talk to complain
I want to stop prepaid and postpaid service what i do for that?

I have ported my number from tamil nadu to bangalore, after putting the ne sim im not able to recharge. i have tried calling the airtel store on 27 th main road, HSR layout, about 100 times, but no response, not able to contact customer care on 198, kindly look into the matter and provide a solution asap. it has been lot of inconvienence .

I port my airtel prepaid number from andhra pradesh circle to delhi circle. The porting is done on 14 november 2017 but i cannot recharge my number. I visited one airtel store here in delhi and still they are not resolving. They are telling there is some system errror and they have put up a complaint.
Now i can only receive phone call, cannot make outgoing calls due to low balance.
Kindly look into the matter asap

I completed one app purchase that told me for six months i will get 60 gb data like for one month 10 gb data, i got my 10 gb data only one month when i completed that offer so please help me out of these my number is ([protected]) it's airtel postpaid so please kindly help me out of these is my complaint otherwise what can i do i don't have data left in my phone