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Airtel Complaints & Reviews

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Updated: Sep 19, 2026

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Address: 52404

Hi team,

I have recharged with 3998, 30 days international roaming to usa.
I am getting messages and mobile data, but not able to make any calls and not getting any calls.
Tried all the settings and given compliant but no use.
Recharged on 27-nov-2017, but no use till now.
Either fix this issue immediately or refund the amount.
I can be reachable on[protected].

Airtel customer support has been notified about the posted complaint.

Dec 04, 2017

Updated by Sagarkoundinya My airtel number is : [protected]

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Shekeela

Oct 28, 2018

Hi...the same problem Iam facing now...I have recharged for 1100 and 256 plan multiple times ..at time calls going but sometimes it's not working ...but last time when I recharged it didn't work at all till now...the same problem with my husband sim as well...please refund the amount or solve the issues...me and my husband both recharged and it doesn't work...feduo with Airtel poor service.

S

Shekeela

Oct 28, 2018

Hi...the same problem Iam facing now...I have recharged for 1100 and 256 plan multiple times ..at time calls going but sometimes it's not working ...but last time when I recharged it didn't work at all till now...the same problem with my husband sim as well...please refund the amount or solve the issues...me and my husband both recharged and it doesn't work...feduo with Airtel poor service.
My Airtel number - [protected]
Husband Airtel number -[protected]

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Address: Nadia, West Bengal, 741254

Hello sir my name Nilratan Paul, I am connecting with airtel .but me and my villagers have a problem to this network. Network signal is so poor that I don't call anyone in my room. Me and my friend complain many time but there is no solution with in 6 month.

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Dec 04, 2017

Updated by Nilratan Paul Network problem but no solution

Dec 04, 2017

Updated by Nilratan Paul I complain many time in castromer care but no solution in 6 month

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Address: 273403

I am buying a sim card and i will attached this number in my aadhar card but airtel company will closed the number and issued another one, when i will want otp from aadhar to change my mobile number the another customer will be abuse and behave very badly so i will complaint for that customer. If my complaint will be not work i will complaint in consumer court.

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Dec 03, 2017

Updated by Balajitheboss airtel number is [protected] so i want this number back

Dec 03, 2017

Updated by Balajitheboss complaint number [protected]

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I am an airtel customer since 2008. But i believe that airtel, now, is not working up to retain some loyal customers. I purchased a new airtel 4g-sim, of bihar/jharkhand circle, in august 2017. Now i regret my decision of opting airtel for 4g. The signal of airtel 4g/3g at deoghar, jharkhand is highly unreliable and discontinuous. The signal reception is worst here. I have to switch off and on my mobile repeatedly to recieve some signal. Where the price of recharge plans is steadily being increased by airtel, atleast they should also work towards improving the signal quality. Please rectify the problem asap as this is becoming highly frustrating and unacceptable.

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Address: Ranga Reddy, Andhra Pradesh, 500084

Website: www.airtel.in

Hi,
I am facing this issue since a month now. Whenever i try to call on any non airtel number i hear the message "all lines are currently busy". For a successful call it takes more than 20 attempts, sometimes, it even crosses 100. Airtel is clearly looting us. I believe they share a single line with multiple customer (May be with 50 customers). Please have it checked and try to resolve the issue. It just pathetic service from airtel. If somebody wants to make an emergency call, how he/she is supposed to do it.

Airtel customer support has been notified about the posted complaint.

Apr 22, 2018

Updated by Shobhit Kumar Bhadani No support from airtel side on this. Still facing the same issues.

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Shobhit Kumar Bhadani

from Erode, Tamil Nadu

Dec 7, 2017

I got a message from Airtel saying that the issue is resolved while the issue is still there.

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Website: airtel.in

Airtel wallet issue. Update [case:1077091]
I made a big mistake by going for the # chortel (Airtel) by porting in to it. I added an amount to chortel wallet and now i am not allowed to make a recharge or send back the money to my bank account. They have literally robbed me. They asked me my poa (Proof of address) and poi (Proof of identity) for which i provided chortel a copy of my aadhar card and pan card when they asked for it. Despite providing all the details, this # chortel bank didn't lift the restrictions from my account. I am so much regretting with my decision to go for chortel. There is no one to listen to your complaint guys. Don't go for chortel. They are the # thieves. A suggestion for chortel, just ask people to donate and they will do so happily, at least don't loot them.

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Address: Pune, Maharashtra, 412207

To airtel,

I am 7 years old of you customer
One week ahead, my simcard network will be closed, so i'm postpaid now, i went to care. I took the simcard but it was 5 days yet another verification was not done. Your team does not help
After few days you will launch 5g service, but keep the customer alive for it or otherwise use any of the 5g
I hope you will leave my problem

Regards,
Sangram yadav,
Pune

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Sandy@1994

from Mumbai, Maharashtra

Dec 4, 2017

Now 6 day completed but my problem not to be resolve.

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Address: 400072

Hello team,

This is utter stupidity to experience a voice issue even after continuing your service as a postpaid customer for the last 2 years. Airtel, i have escalated this issue many a times but nothing helped from your end not even the sim replacement.
The most shocking part is, i am using 2 sim card on one phone and both are of airtel. I have absolutely zero issue with the prepaid one but unable to understand that how can a airtel team can give such bad reception to postpaid customer.
Kindly address this issue quickly and try to maintain a relationship, would be my advice.

Thanks
Anoop madhu
[protected] / [protected]

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Address: Chennai, Tamil Nadu

I had a postpaid mobile number with airtel, i converted it into prepaid as i had to travel onsite for 3 months. The sim didn't work when i was abroad. I tried to contact airtel for reissuing a new sim for the number once i was back, but airtel refused to give me the sim stating that this cannot be reissued as i had ported the number from vodafone. I contacted vodafone as well and they said you have ported it, we cant help. This is the number i have linked to aadhar, netbanking and other important government communications. I have also raised a complaint with trai but i have had no response. Can you please help me to get back the sim with my mobile number? I need it urgently and i am not sure how to go about this issue.

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Address: Thiruvananthapuram, Kerala, 695020

Iam staying at pappanamcode in trivandrum in kerala, i am facing network issues for past several months, and complained about it several times to the operator but my problem didn't get resolved. Even 2g connectivity is poor in my area, i can't even communicate with others through call, if it is continuing like this i don't have any other option but changing the operator.

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Pavan gocher

from Gulabpura, Rajasthan

Mar 11, 2018

I am pavan gocher
Add. :- ward no.23, Sardar colony antah, . Distt. Baran(raj.), Pincode :- 325202

My airtel prepaid 4g user.
My town location airtel internet speed very slow .
Please urjent solucation..
Tnxxxx

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Address: Dakshina Kannada, Karnataka, 575025

I am a postpaid customers using airtel from almost 6 years. Firstly signal, i am using this network in roaming also besides using idea local sim and this airtel is literally making me upset. To cal a person i should minimum 10 to 15 times then it connects and after that it takes minimum 5 more cals to convey my message on the phone because when i am on cal after exactly 3 min i cant hear anything or some kind of weird noise will be coming which irritates me a lot after that cal automatically cuts. I complained them about issue they called me asked me to do some settings after that it became more worse impossible to cal anyone or i am not getting any cals. Worst thing is i am not able to call customer care center also because cal dont connect only. Coming to internet... I will laugh at airtel internet connection. Frankly speaking internet sucks... Shows 4g not even google page will load... Not only me my family members and relatives friends everyone is facing many problems.in last month i didnt even use 1 gb of data also properly i have pack of more than 20gb... Claps for airtel internet.

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I am using airtel postpaid number [protected].

In my bill for nov 17, i have been billed rs 149/- + taxes for international roaming rental even though roaming was turned off on my phone. This was done without my permission and is unacceptable.

Please refund the money and i request in the strongest terms not to do this again and immediately deactivate my international roaming.

Regards,
Ramnik khanna

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Address: Bangalore, Karnataka, 560100

Website: www.airtel.in/payonline/?NtTuv192RrYqAekG8REL004

Dear sir,

I am writing to complain about the airtel broadband service. This is the worst service i have ever received. We wanted to take an airtel connection, so this executive name "harsha singh" came to our flat and explained the plans. We choose one plan and he asks for the 3 months advance payment same day assuring that connection will be commenced from the next day. We paid the total amount and since then we are struggling to get the refund as they told they cannot provide service in our area i. E. "concorde manhattans".
Following are the details of the person we contacted and the payment:
Transaction date: 18th nov
Transaction amount: rs 4599/-
Executive name: harsha singh
Executive phone number: [protected]

Details of other executives and related higher authorities :
Name: riya (Executive) ([protected])
Name: ashok (Mid-level executive)
Name: kamala (Manager) ([protected])

We tried calling all these above-mentioned executives and they just disconnected our calls each and every time. Attached are the pictures
And service card.

I anticipate your immediate remedial action regarding this concern. Looking forward to your prompt reply.

Thanks
Akriti aggarwal

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Address: Kolkata, West Bengal, 700028

I am using airtel from last 4 month, but getting fluctuation in coverage in my house & also not getting speed of internet also. 4g is getting very less time that also not stable. Complain several time from last 4 month. But still problem not resolved. I am staying at kolkata city, but still here facing coverage issue from long time. Otherwise i need to change my operator.

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Address: 400601

This is reference to my airtel mobile no. [protected]. I am surprised to note that you have charged rs.501.34 +gst in the month of sep17 & rs. 500.74+ gst + late payment charges + gst in the month of oct17 - as monthly charges in my last 2 bills towards current bill towards internet charges where i have received sms from your end that my monthly unused data has been added in to next month.

I have paid rent in the month of sep & oct 2017 towards my actual charges. I am failed to understand why you are charging rs. 500 + gst as internet charges in the last bills over and above you have also charged late payment charges for the same along with 18 % gst when i have not used internet beyond my monthly limits. You are requested to kindly reverse the amount from my bill and confirm the same so that i would be able to make the payment on time.

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Address: 700064

Website: Airtel

I am unable to get any incoming calls on my airtel number and neither am i able to call anybody inspite of having 174 rs balance. I have also linked with my aadhar card. This is second time i am facing such issue. Please look into the matter.
This is my primary number and because of this issue i am facing difderent issues. This is a very serious problem. That i am facing. Please try to solve this as soon as possible

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Address: Sri Ganganagar, Rajasthan, 335001

I have a airtel o[censored]p east no [protected] n ported to rajasthan airtel. It ported n works but suddenly it showing emergency calls without any information no incomimg no outgoing calls nothing is dere. M facing too much problems as dis no is attached to bank account for all purposes. Please solve dis problem at the earliest. I shall be highly grateful to u.
Ashish tripathi

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Hi,
I have transferred my husband's airtel postpaid number on my name.

All the formalities are done but tele verification is not working as i am not able to connect to 59059.

My number is of pune circle and i am in mumbai right now and it is not possible for me to get back as i have a flight to catch. Kindly let me know alternate procedure of tele verification.

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Address: Gurgaon, Haryana, 122050

Website: [email protected]

Dear madam/sir,
We are requested airtel many time to solve matter but they making illegal monthly invoice off position mode (Noinocoming/utgoing) 15nos, also not adjust amount you promise 8179, we observe airtel break all barrier of good relations and dont want to continue with us, ur ignorment force us to claim our losses legal help to court consumer forum against chairman airtel,
So unlikely we decide to legal help as our legal department guideline...

Thanks & best regards

Sudhir sharma [protected]

From
M/s prakash engineers & traders
N h 8, manesar. Gurgaon

Airtel customer support has been notified about the posted complaint.

Dec 03, 2017

Updated by Sudhir Pandit fw message rec by airtel Dear Sudhir,

This is in reference to your email regarding waiver related issue on your airtel account number [protected].

Basis our discussion on [protected], I would like to inform you that I have escalated this case to the concerned department and they will revert back to you at the earliest.

Please consider this as an interim response.

Thanks for reaching out to us.

Yours Sincerely,
ABHINAV CHOUDHARY
Bharti Airtel Ltd

[protected]Original Message[protected]
From: [protected]@gmail.com
To: appellate.[protected]@in.airtel.com;nodalofficer.[protected]@in.airtel.com
Cc:
Sent: 21/11/2017 02:05:48 PM
Subject: Fwd: Airtel bills

Dear Madam/sir,
Thanks for your very delayed mail we are checking both invoice find same amount was pending "now and before" and over 2 months connection are block no incoming/outgoing,
where is adjustment 8179 amount you are also charge months of
Bill period 02-Sep-2017 to 01-Oct-2017
amount 4385 wrongly added all 15 nos was already block ur end.
Now we observed AIRTEL also not interested to continued with all our 15 nos.whats your thinking ?

[protected]

[protected]

[protected]

[protected]

[protected]

[protected]

[protected]

[protected]

[protected]

[protected]

[protected]

[protected]

[protected]

[protected]

[protected]

[protected] Forwarded message[protected]
From: Sme support
Date: Tue, Nov 21, 2017 at 12:27 PM
Subject: Airtel bills
To: "HYPERLINK "mailto:[protected]@gmail.com"[protected]@gmail.com"

Dec 08, 2017

Updated by Sudhir Pandit Dear sir,
We are waiting of resolution help ur end please give direction to airtel,
Airtel on the way of fraudulent no 1 network services, we are facing problem 3 months our nombers are stop by airtel our business losses around 1-2 lac due to airtel pooor service/ignorment problem, our all 15 nos not working till now
[protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected] (, appellate.[protected]@in.airtel.com; nodalofficer.[protected]@in.airtel.com ) both mail id not work as authority/resolution, Every time the mail us (Basis our discussion on [protected], I would like to inform you that I have escalated this case to the concerned department and they will revert back to you at the earliest.) But they fail all time and not reply us till now.
We are waiting of resolution help ur end please give direction to airtel, and suggest us what we do about claim our losses...
Thanks n Regards
Prakash Engineers & Traders
[protected]

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Address: Hyderabad, Andhra Pradesh, 500032

Website: www.airtel.in

Hi,

I am jitendra kumar having mobile number [protected] (Airtel), using postpaid plan. Currently i took rs. 350 4g plan. I am staying at gachibowli, hyderabad which is prime location of hyderabad. Here 4 g network connectivity is very poor. I am getting 1kbps speed in 4 g network since 2 month. I called many times to customer care but they are not able to resolve my issue. They said it will take 90 days to resolve your connectivity issue. But i didn't understand why i will pay bill. If customer pays for a service, it should become the duty of the service provider to ensure that the service provided is done so with absolute diligence and without any fault. Last month also i paid bill without using yours service. If they are not able to provide service next 3 months then he will not eligible to take bill also.

So please help me on this.

Thanks,
Jitendra
[protected]

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