Claimed

Airtel Complaints & Reviews

2.1
Updated: Dec 22, 2025
Complaints 54715
Resolved
21973
Unresolved
32742
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 1028

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sumanprajapat
from Jaipur, Rajasthan
Nov 10, 2017
Report
Copy

Address: Churu, Rajasthan
Website: Consumercomplaints.in

Sir my name is suman prajapati mobile number [protected] please give me my last 7 days call and sms and other balance deducation detail because i don't get this on my number and i don't able to connet with customer care number so plz send my information at [protected]@gmail.com my e mail address thanks
Airtel customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    G
    Guru shukla
    from Mumbai, Maharashtra
    Nov 10, 2017
    Report
    Copy

    Address: Mumbai City, Maharashtra, 400077

    This is not as big as it seems but from a perspective of retail investors it is a big issue. Let me brief it first, i started using postpaid service of airtel 6months ago with great expectation but this company proved me after few months. My 4h became 1g and charges become 4times. This was shocking experience i have received ever from any telecommunication company. I chose to go for 499 plan without exhausting my monthly limits i am paying amounts like 3k. Last month i talked to customer care, they apologize for wrong data charges and waived of approximately 2k. I cleared remaining balance. This month again i got 2k bill having plan of 499. This is absolutely rubbish and unexpected from big name like airtel. Kindly help me out to get rid of this problem without paying extra charged things. After clearing last months due amount, they say it has been added to this month hence charges are high for this month. Absolutely no sense. Do needful. Wanna raise this issue.
    +1 photos
    Airtel customer support has been notified about the posted complaint.
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      shah jyotin
      from Mumbai, Maharashtra
      Nov 10, 2017
      Report
      Copy

      Address: Rajkot, Gujarat, 360006

      I was using jio for internet but before 1 day i had recharded for aitel 448 plan 70 days internet. But getting the wost speed worst sound quality. Even i had complaint at coustomer care but they didnt taken care.

      Not getting value for money.

      Guys think before recharge in airtel. Even they are charging very high. I had recharged for first and last time. And will now not repeat my bad decison.
      Airtel customer support has been notified about the posted complaint.
      Nov 11, 2017
      Updated by shah jyotin
      It was my biggest mistake to join and recharge with aitel recharge of rs 448 in just 2 days i had fed up with speed quality and coustom care response.

      Airtel giving worst uploding and downloading speed if you want connect with laptop or other device. While looking with the speed you will get speed in bytes so that for opening google you will required 5 mins. Worst speed worst quality. Unexpectedfrom airtel.
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        manzunath.k
        from Bengaluru, Karnataka
        Nov 10, 2017
        Report
        Copy

        Address: 560079
        Website: www.airtel.in

        Bloody bull # insurance. They say accidental damage is covered. But if the phone slipped out of your hands and dropped on floor they say its improper handling and rejected the claim. They are just looting rs.99 from every post paid customer in the name of insurance. I simply felt cheated and fooled by these mnc crooks who take our hard earned money by promising everything is covered and then lastly coming up with lame reasons. I had enough and i have decided to change my service provider. Please dont get fooled by polite words they use. There language will be different when you raise a claim. Please stop trusting these insurances.

        Check out the images i have attached. Both sms and email. They have not even explained me anything in the email.
        +2 photos
        Airtel customer support has been notified about the posted complaint.
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          Z
          Zeba Warsi
          from Kolkata, West Bengal
          Nov 10, 2017
          Report
          Copy

          Address: Kolkata, West Bengal, 700139

          On my mobile [protected] i received a message saying 244 plan with airtel to airtel calls and 1gb/day data for 70 days. There was no mention that i had to recharge the sane day. Next day ie today i recharged for 244 but got only total 1 gb data for 28 days. Though on my no still offer of 2 gb data for 28 days is showing. I tried to talk to consumer care but it was not resolved. I requested them to either provide me the promised pack or transfer the excess amount to my balance. Plz. Hum resolve
          Airtel customer support has been notified about the posted complaint.
          Helpful
          1 other people found this review helpful
          1 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            Rakesh Chandra Bajpai
            from Kanpur, Uttar Pradesh
            Nov 10, 2017
            Report
            Copy

            Address: 207014

            दोस्तो इस आडियो को जरूर सुने । मैने एअरटेल का डीटीएच कनेक्सन ले रखा है। अक्सर एअरटेल से ऐसे काल आते थे, मुझे लगता था कि शायद ये काल प्रमोशनल काल है। अक्सर जब मैं एक माह का रीचार्ज़ कराता था तो 6 से 7 दिन समय से पहले रिचार्ज खतम हो जाता था। मैं इसे यह मानकर कि शायद मेरी याददाश्त गलत होगी, मै मामले को नजरंन्दाज कर देता था। लड़कियों की मीठी आवाज़ में शायद ऐसे काल आपको भी आते होगे और ये काल आपको लगभग 50 से 60 या अधिक का चूना हर माह लगा रहे है । एअरटेल जैसी बड़ी कम्पनी कैसे डकैती डाल रही है, इसे सहजता से न ले बल्कि गम्भीरता से लें। सबकी रकम मिलाकर करोड़ो की लूट है। पिछले महिने मेरे साथ एक ऐसा वाकया हुआ तो मैने सब चेक किया तो पता चला एअरटेल की इन लड़कियों ने मुझसे झूठ और फरेब कर मेरे रीचार्ज रकम से 60 रूपये डेबिट किया है। मैने उनके काल सेन्टर पर उनके बड़े अधिकारियों से शिकायत की और उन्हे सचेत किया कि ये लूट बन्द कर दो नहीं तो सोशल मीडिया पर रिकार्डिंग वायरल कर दूगा। उन्होने वादा किया कि अब ऐसा नहीँ होगा और आस्वस्त किया कि 48 घण्टे में आपका पैसा क्रेडिट कर दिया जायेगा। मै शान्त हो गया और भूल गया। मुझे आश्चर्य जब हुआ जब समय से एक सप्ताह पहले मेरा रिचार्ज खतम होने का नोटीफिकेशन चमका और डीटीएच सेवा अचानक बन्द हो गयी। मैने तुरंत काल सेन्टर को तुरंन्त फोन मिलाकर मामला उठाया तो पहले तो उन्होने टाल मटोल किया जब उनके खिलाफ ठगी की एफआईआर दर्ज कराने की धमकी दी तो देखा दो मिनट मेरी रकम क्रेडिट कर दी गयी और डीटीएच चालू हो गया। बात छोटी लग सक्ती है और कुछ लोग कह सक्ते है मेरे पास शायद यह सब करने का फालतू समय है। एक माह बाद ऐसी ही काल आई तो मैने रिकर्ड कर ली। जरा सुनिये और ठगी का नमून देखिये। अगर उचित समझे तो इस मैसेज के साथ अपने सभी ग्रुपों में फार्वड कर दें शायद आपकी छोटी जागरूकता ग्रहको के हित मे कोई बड़ा कदम साबित हो। आर सी बाजपेयी मोबाइल नं0 [protected]
            Audio Clip can be provided on whatsapp or email
            Airtel customer support has been notified about the posted complaint.
            Nov 10, 2017
            Updated by Rakesh Chandra Bajpai
            You have provisions o[censored]p load of only images and vedios. You should provide option o[censored]ploading audio clips also. I have audio recording but not able to upload.
            Helpful
            1 other people found this review helpful
            1 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              sandy4990
              from Ghatampur, Uttar Pradesh
              Nov 10, 2017
              Report
              Copy

              Address: Varanasi, Uttar Pradesh, 221008
              Website: www.airtel.in

              Dear sir,

              When i am living in meerut (Uttar pradesh west) city i am using a airtel number [protected]. At that time i registered this number to

              https://resident.uidai.gov.in/verify-email-mobile?p_p_id=verification_WAR_rpveri...

              Aadhaar number

              Or
              Mobile

              [protected]

              Enter security code
              Text to identify
              Unable to view or read? Try another.
              Get one time password
              Enter otp


              Verify otp
              The otp is sent to your registered mobile number. Check your mobile

              I lost my number and i visited to airtel store they said your number is not registered on aadhar so you cant get...
              How this possible when aadhar web page says otp sent on your [protected] number.

              Show me way to get my old [protected] number.
              +1 photos
              Airtel customer support has been notified about the posted complaint.
              Nov 10, 2017
              Updated by sandy4990
              image file

              Dear Sir/Mam, Problem not solve Yet...Any Direction from your Side?
              Helpful
              1 other people found this review helpful
              1 found this helpful
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Srinivasa Reddy L
                Nov 10, 2017
                Report
                Copy

                Address: 560037

                I applied for broadband connection through online system. I also got the response call from your end and i was informed that i am eligible for getting the connection and someone will come to check the feasibility and collect the documents.

                I got the call from your representative and i was informed that there is no feasibility in our apartment to provide new connections. I don't understand why no connection is not possible, where there are many flats having airtel broadband connections.
                Airtel customer support has been notified about the posted complaint.
                Helpful
                1 other people found this review helpful
                1 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  rohan thakkkar
                  from Mumbai, Maharashtra
                  Nov 10, 2017
                  Report
                  Copy

                  Address: 400067
                  Website: FOR CONACTION PROBLEM

                  Not working of my inter net connectionfrom last 10 days and telephone line also
                  i request you plese cheque and start our connectionas early as posebuly

                  from
                  rohan v. Thakkar
                  2801, revona b, hiranandani heritage, poiser bus depo, kandivali west,
                  thanking you.
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    V
                    Vishnu92
                    from Pune, Maharashtra
                    Nov 10, 2017
                    Resolved
                    Report
                    Copy
                    Resolved

                    My name is vishnu kumar, my mobile number is [protected], i have done upi transaction on 28th october of rs 25000 through axis pay application but that transaction was failed and money debited from my airtel payment bank but still that money not reversed not one is helping me neither airtel not axis pay
                    Beneficiary vpa vishnu.[protected]@pnb
                    From vishnu.[protected]@axisbank
                    Airtel transaction i'd is [protected]
                    Axis pay transaction i'd is[protected]
                    Please help me
                    +2 photos
                    Nov 12, 2017
                    Complaint marked as Resolved 
                    No need
                    Airtel customer support has been notified about the posted complaint.
                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Arunkumar Kumaran
                      Nov 10, 2017
                      Report
                      Copy

                      Address: 600096

                      My airtel number has been changed from prepaid to postpaid on 27th oct 2017. I am not able to do televerification. I have raised complaints. Nothing sorted my issue. Every time i am getting a message airtel technical issue, we are working on it. Because of which now i am neither a prepaid nor a postpaid airtel customer. Every time i call my friend's mobile.
                      Airtel customer support has been notified about the posted complaint.
                      Helpful
                      1 other people found this review helpful
                      1 found this helpful
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        D
                        Dr Sushant
                        from Bhubaneshwar, Odisha
                        Nov 10, 2017
                        Report
                        Copy

                        3 months before I have complained about network, still no improvement.bad service .place Goutam nagar.pin -110049.i have already called more then 10 times.the coustmer service person don't give valid information. Even I try to change my network that also they r cancel it .
                        Helpful
                        1 other people found this review helpful
                        1 found this helpful
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          N
                          narenda kumar sharma
                          from Nagram, Uttar Pradesh
                          Nov 10, 2017
                          Report
                          Copy

                          Address: Jaipur, Rajasthan, 302004

                          Dear sir,

                          This is legal notice before approaching consumer forum

                          I am your customer i. E. [protected] and you are cutting my balance unnecessary whereas i am not taking any extra service. Today i have taken 10 rs. Talk time from your side which was also cut. Therefore, refund my 30.00 rs. And 10/- rs. Otherwise i will move to consumer forum. As an advocate, it is my duty that you do not face legal proceeding from my side.

                          Thanking you

                          Narendra kumar sharma
                          Advocate
                          Airtel customer support has been notified about the posted complaint.
                          Helpful
                          1 other people found this review helpful
                          1 found this helpful
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            sumbult
                            from Nawalgarh, Rajasthan
                            Nov 10, 2017
                            Report
                            Copy

                            Address: 560062
                            Website: Airteldth.in

                            This is to inform you that my airtel dth connection (Cust id [protected]) is a multi tv connection of three. The primary connection was recharged for 5500 in april 2017. Two connections were then put into safe custody in may for three months. Airtel did not allow the rental to be adjusted for the next three months and i had to recharge my account for using the sole working connection in the meantime. The request to disconnect the main connection was put on 3rd september. Airtel did not honor the request and had to be forced to do it in retrospect by the appellate authority. Therefore, the advance rental has been used only for a month, i. E. April 2017. The company has promised in all its calls to refund the amount into my account. After a lot of written communication, the main connection was finally disconnected and to my utter horror, only an amount of 925 was refunded. A token amount of 250 was also refunded for the last two months’ rental when they had conveniently charged me for a connection which was in safe custody. By which logic is the company going to refund only 925 out of 5500? This kind of behavior is extremely unacceptable and should be immediately corrected.
                            Airtel customer support has been notified about the posted complaint.
                            Helpful
                            1 other people found this review helpful
                            1 found this helpful
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              Ramnathkar
                              from Mathura, Uttar Pradesh
                              Nov 11, 2017
                              Report
                              Copy

                              Airtel is charging rs.225 extra in the context of hd dth connection inspite of installing hd set top box. We tried to file a complaint many times by calling customer care but the customer care isn't responding. Till now we have paid almost rs.8000 extra. When it is time for payment of bills you cut our cable connection but we did not get any information regarding the extra payment that we are making. Inspite of having all records, you are charging more money.
                              Airtel customer support has been notified about the posted complaint.
                              Helpful
                              1 other people found this review helpful
                              1 found this helpful
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                msatworld
                                from Chennai, Tamil Nadu
                                Nov 10, 2017
                                Report
                                Copy

                                Address: 603110

                                Hi,
                                Due to high postpaid charges i was to tried to move to jio network and generated the mnp code. 10 days before i have submitted the docs in jio store and paid the outstanding & extra amounts as per airtel show room instruction.
                                But airtel is not changing my network also reject my request, i called customer care but they are telling me that we dont get any mnp request.
                                Please find the attached mnp online status also i have requested port again at least please move my network.
                                +1 photos
                                Airtel customer support has been notified about the posted complaint.
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  M
                                  Manveen_k
                                  from Bengaluru, Karnataka
                                  Nov 10, 2017
                                  Report
                                  Copy

                                  Address: 560076

                                  I have just changed my airtel sim as i have ported from prepaid to postpaid but it seems my new sim has not been activated and even the prepaid sim has stopped working which leaves me with no active calling number. Kindly help me with the same asap as i cannot visit the airtel office. I have done everything from calling customer care to fb messages but no reply till now.
                                  Airtel customer support has been notified about the posted complaint.
                                  Helpful
                                  1 other people found this review helpful
                                  1 found this helpful
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    M
                                    Mohamed Yaseen DR
                                    from Sirsi, Karnataka
                                    Nov 10, 2017
                                    Report
                                    Copy

                                    Address: 560026
                                    Website: www.airtel.in

                                    Hello, i have been a customer of airtel postpaid. Airtel has been imposing overstated bills to an extent of rs[protected] on bill plan of 499 monthly. Every month the bill consecutively increased. When contacted help airtel doesn't give any supporting explanation. Charges for roaming are 3 to 4 times to the extent of actual bill plan of rs 499

                                    Kindly contact on mail. [protected]@gmail.com

                                    I would be further proceedings with severe action against these.
                                    Airtel customer support has been notified about the posted complaint.
                                    Helpful
                                    1 other people found this review helpful
                                    1 found this helpful
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      P
                                      Puja Priyanka
                                      from Jewar, Uttar Pradesh
                                      Nov 10, 2017
                                      Report
                                      Copy

                                      Hello,
                                      I have recharged airtel 349 plan on 10th november 2017 on my airtel app through debit card. The amount has been deducted from my bank account but it does not seems to be in the transaction history of the very app. Also at the same time when i recharged for other options it succeed. Bank name sbi.
                                      Kindly fix the problem and recover the amount so deducted and resend it my bank account.
                                      Airtel customer support has been notified about the posted complaint.
                                      Helpful
                                      1 other people found this review helpful
                                      1 found this helpful
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        P
                                        Pc19
                                        Nov 10, 2017
                                        Report
                                        Copy

                                        Starting 7th april 2017, i have been send email with regards to billing/payment of airtel mobile [protected]. This number doesnt belong to me. Aslo i have not being in the country for 2 years so this could be a fraud as well. Send email to airtel support but no action was taken.
                                        All i want is that my email be taken of this number since this doesnot belong to me.
                                        Airtel customer support has been notified about the posted complaint.
                                        Helpful
                                        1 other people found this review helpful
                                        1 found this helpful
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit