Airtel Complaints & Reviews

I have made a payment of 6608.00 inr as advance 6 month rental for broadband services, registered no. [protected], committed time was 24 hours, but it took 5 days to reply, and still they told connection could not be provided with informal language. Then talked with higher authority, complained on airtel website as well, talked in nodal office, and telling the same story every time its been 15 days and no one is ready to take responsibility for. Still they are saying will take 45 days to refund, earlier they said 20 days. Till yet haven't received even an email regarding refund. It still not processed yet and every where i call tells me a complete new story about the issue. All i want is my money should be refunded with the compensation for the time wasted, because their time could be free but mine is not.

I am using airtel prepaid cared from india and i have come to usa, and recharging unlimited talktime regularly to continue my number. Before coming to usa, i had activated international roaming for a week, paying rs, 779/- online. Every month, on st date, rs, 99/- are recovered from my balance towards international roaming charges and sms is sent to me.
So far i had not called any number in india, but today i needed to call india so i tried, but call is not connecting and i am getting message
"net work not available", though airtel has tie up arrangement with at & t.

Dear sir/mam,
This is to bring to your notice that i am using my airtel app and have 10000 rs under that account but am unable to use it as every time i am trying to do a transaction it is showing debit for this account is not allowed.

Moreover i tried calling in all the customer care numbers but none of them are responding. Kindly extend your support. Details given below..

User id - [protected]

I recharged for rs.399 where plan is something as below
Unlimited std/local calls for 70 days.
1gb 4g data per day for 70 days.

This stupid airtel is cheating. Internet is not coming, if coming it's very very very very slow.in the name of biggest network of india, airtel is cheating people. Airtel 4g is waste at this point of time. 3g was much more better than this.

Sometimes call also not going.

You have disconnected my mother's mobile number when she was travelling to us and when she came back and asked about the same the airtel office person responded negatively asking her to go and request to the new person who has taken my mother's number. How it is possible to allocate a number to another person without any consent or intimation. I am talking to my lawyer regarding the same to take necessary action against airtel to troubling my mother who is old.

I am pre paid sim service customer of airtel who had purchased a talk plan of 349rs validity 28 days on 06th nov 2017. On 09th nov 2017 my sim service was abruptly cancelled and i was informed in the gallery that my number has gone back to retail. Ie airtel has cancelled my number and tak plan and will be giving the number out to any other prepaid or post paid customer. What i don't understand here is how can they do that after allowing me to refill and using it for 2 days. As we all know how important a mobile number is these days to generate otp for any transactions in our day to day life. I am very disappointed with way these mobile service providers are looting common people like us without even informing the same. Kindly suggest me any other govt reguatory body that i could complain about airtel, s unprofessional system and process.

Yesterday i got my airtel sim upgraded to 4g. I thought it was free of cost but the airtel store from where i got my sim upgraded charged me 60 rupees. This is very shocking to me. Let me know if it is normal or they have charged me unnecessarily. Besides, the new sim i am talking about is showing only h sign and not lte or 4g. The airtel store is located at banjari road near kotak mahindra bank in the district headquarters of gopalganj.

I'm a long time customer of various airtel services and suddenly my pre-paid number ([protected]) is acting weird.
It does not allow me to make any outgoing calls even though there is more than sufficient balance in the account.
Incoming calls are working but whenever i try to make an outgoing call, i get an ivr message that "outgoing facility is temporarily suspended - contact 121 for more details). This has been going on for...

Since I purchase airtel sim I am facing this problem. In my house signal is so poor that I am unable to use internet or call anyone. I have to go outside of my house for calling or using internet. Please do something.I think I make mistake choosing airtel as Carrier option.

I got my number ported to airtel from tata docomo, while porting airtel retailer said that number won't get switched off but now my tata docomo number is also not active and airtel number is also not active.
It was my office sim so now my clients can not contact to me. When i called the airtel customer from my friends mobile number they did't resolve my issue instead after some time they hung up on me. It was so rude. Please help me
I have attached the screenshot of the service message received regarding my porting.

Please contact me on
[protected]
Email - [protected]@gmail.com

My airtel 4g wifi dongle did'nt work for 2 months during august - september 2017. Repeated complaints to the customer care resulted in them asking for our patience (There was repairing work going on with one of their towers) and promising for a waiver in the bill. Now after 3 months, i have received bill amount against service i have not received and they have back-tracked on their promise of a waiver.

Neither the speed is high, nor there is regular service, airtel has only cheated me as a customer.

Sir with due regards i beg to say that my airtel money account blocked by unknown reason. Plz unblock my airtel money account.
my airtel payments bank a/c number is [protected]
my alt number is [protected]
you can contact on my alt number

Respected customer care,
With due respect I Shiben Biswas a postpaid customer of your Airtel network, sir for a long period a can not used 4g facilities after lunching complaint. So I want to stop my postpaid connection & convert it to prepaid connection.
This is for you kind information &taking necessary action.
Shiben Biswas

Dear sir
I have ported my reliance mobile number [protected] to airtel postpaid circle. Verificantion is done by ur executive.7 or 8 days gone not even signal s got on. Tomorrow i call post paid customer care he told me that they get any information regarding the same. Plz solve the matter soon
Thank u
Puneet sharma
Alterative mobile number [protected]

Dear sir, my phone number [protected] has been upgraded to new sim but no signal appear in the new sim. Signal to old sim card also lost as we did the process i. E. Sending sms sim space 19 digit number of new sim to 121. We thought that by doing upgrade the new sim will work but no action. The new sim 19 digit is[protected]u please help me to appear signal in new sim.
Thank you

Runwal greens
goregoan mulund link road this area network very bad..call drop voice break etc
Any Airtel Sim no network outgoing call incoming call and Internet connections no network and no range please wish you the complaint

With regard to my earlier mail i got a reply from airtel yesterday afternoon i. E. After i sent the complaint id to trai. The customer service executive who spoke to said that the problem could be avoided if i upgrade my present sim which means people who use basic plans will have problem at the time of roaming. I fail to understand their reason because when i was in kannur (Kerala) the problem occured but the moment the train crossed kerala border it started working which means the service was deliberately disrupted so that i might be forced to upgrade the sim. Is it not taking the client for a ride. Is it not cheating the customer. I am forwarding a copy of this mail to trai also.

I already instructions by customer care that my Airtel number [protected] was upgraded 3G to 4G CONNECTION, I Already got SMS that sim is shortly activated, but privious sim is network closed, new 4G Sim is not get network in Mobile.
Please sir, I have got many problems, because is was very chennal connected phone number, help to as soon as activation for this number

Network problems near Jammu airport (satwari cantt ) my airtel postpaid number is [protected]. Previous months here was very good connectivity on airtel.but now not get 4g, 3g, even 2g. What we do sir. My number was ported bsnl to airtel. When that time airtel has good network in this area. But now very poor connectivity in this area. Airtel stopped a tower in this area. Is it cheating sir. So I want to return my previous postpaid bills amount.

Respected team,
Greetings

No 4g signal strength at malabar county 1 dr. Ambedkar university road, b/h nirma university ahmedabad charrodi village 382481, here i can\'t connect 4g network to my mobile & i can\'t use my mobile data pack efficiently... Very poor service*, calls are disconnet, please solve this network problem as son as possible now. very poor service provided by airtel here.. 4g service is working like 2g and for your kind information i was protable from idea to airtel only, because of issue of their network. based on my friends suggestion recently i ported into airtel 4g. You want that i will protable again from airtel to vodafone. There is network issue on all airtel mobiles. Here no speed of internet and also i can\'t call anywhere on any network. Very poor and pathetic service. Simply i am wasting my money in this sim i[censored] will not take any action regarding this matter i will change it.

Emailid : chirag. [protected]@gmail.com

Airtel no [protected]