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Airtel Complaints & Reviews

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Last updated Apr 22, 2024
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Airtel reviews & complaints page 1035

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S
singh@321
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sim not working (no service)

Address:560048

Sim is not working from 10/29/2017 and shows no service.
Raised complaint on 10/30/2017 and no resolution for that complain.
I went to airtel store they provided me the new sim, as they said that sim was faulty and new sim will be activated with 4 hours.
After waiting around 14 hours i again call airtel customer service they said to me that sim activation request is not made from the airtel store, so again they took a...
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Y
YogeshD1988
from Mumbai, Maharashtra
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unable to port my airtel postpaid number

Address:411006

Dear airtel team,

I am facing network and internet issue on my airtel postpaid number.

I had sent porting request a month ago.
One of the customer executive from airtel called me and requested me to wait as we are working on your network issue.

Still i am facing the same issue and need to port my number to other network.

Now, when i try porting my number sms port to 1900.br...
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N
Nitin Govind
from Lucknow, Uttar Pradesh
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mnp not working

Address:Lucknow, Uttar Pradesh, 226013

Hi, i have been an airtel customer for years now with the number [protected]. I moved to lucknow recently from kerala and i've been trying to port to a up circle, keeping a connection with airtel itself. But in spite of firstly repeatedly sending the porting message to 1900 i haven't received a porting code yet.

Kindly do the needful and provide the porting code so that you do not cause inconvenience to a long term customer....
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S
sumitnagori
from Bengaluru, Karnataka
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no response for shifting of landline

I had raised a request for shifting my landline (Request no.[protected] it has been 26 days now but till date i've got no response from the customer care. I sent a mail to the customer care, nodal officer
(Complaint no.88893522 &[protected] but i only get a reply stating it will be done at the earliest. When i raised the issue on social media and said that in case you cannot shift let me go for cancellation. And wow!!! I got a call immediately...
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B
Bhushan Shirole
from Mumbai, Maharashtra
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not receiving any banking sms on my prepaid airtel sim

Address:411038

Hi, I am not receiving any SMS from Airtel most of the times, further I am not getting messages from various banks, IRCTC, makemytrip etc. This problem started from 14th October 2017 This is really frustrating as I am unable to do online banking at the moment and this is impacting my work big time. Please resolve immediately....
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A
anil santra
from Korba, Chhattisgarh
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unauthorised deduction of rs 40/- from prepaid mob - 9903027403

Sir,
Recently i have noticed that rs 10/- & rs. 30/- have been deducted forcefully on 29.10.2017 & 31.10.2017 from my mobile account balance without any activation of videopindw service from my end. Please refund rs. 40/- in my
Mobile balance immediately & deactivate the service.

Hope you will take necessary action from you end.

Yours faithfully,
Anil santra, [protected]...
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S
Sabby Kar
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airtel failed again

Address:Kolkata, West Bengal, 700156

Hello sunil,

This is inform you that one of your executive take the payment. I made the payment online for advance rental and he commit to install the same by 30th oct. And i called him multiple time. He didnt even bother to respond.

What kind of commitment you have. Their are many service provider who are happy to install in the same day.

I need necessary action to be taken for such kind of...
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G
Gabriel kujur
from Delhi, Delhi
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request for the refund of my 1000 rs.

Address:Faridabad, Haryana

Hello sir, i have raised a request for airtel broadband connection and on 8th september your airtel executive has taken 1000rs. And documents from us. But till now i haven't got any response from you. As i have contacted myself in airtel customer care, they told me that there is some technical issue in my area.
Therefore i request you to refund my 1000rs. As soon as possible.
Here's the detail regarding my account no.
br...
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A
Arun Datta
from Ranchi, Jharkhand
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excess billing of postpaid mobile no. 7044097132

I submit below the amount of bills for last few months ;
Billing period bill amount
11.11.16 to 10.12.16 rs.397.91
11.12.16 to 10.01.17 rs.371.48
11.01.17 to 10.02.17 rs.389.88
11.02.17 to 10.03.17 rs.356.52
11.03.17 to 10.04.17 rs.358.82
11.04.17 to 10.05.17 rs.359.41
11.05.17 to 10.06.17 rs.384.14
11.06.17 to 10.06.17 rs.368.76
11.07.17 to 10.08.17 rs.378.78
11.08.17...
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V
Vikash Kumar01
from Saharanpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

airtel app debit freezed mobile no 7366927962 update (case id-880511) even after proving all supported document not releasing my money

Address:827006

Hi sir,

I am one of airtel customer feeling helpless now. By this
Mail i am trying to reach out the higher management of airtel to
Let you know the way airtel customer care working in bihar. Before
Coming to actual issue putting some info as a support

I have started conversation on 25 th june and following up till now
. Almost more than 50 (100 hours time) call more than 15 mail and...
+5 photos
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S
Sourav Bharadwaj
from Raxaul, Bihar
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amount deducted from bank account but not recharged

I have recharged through my airtel app mob no[protected]. My balance has been deducted from my account but not refunded yet. Due to which i am facing mental harrasment.
1.rs 50+rs[protected] and [protected]@31.10.2017...
+3 photos
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D
Dharam Prakash Singh
from Noida, Uttar Pradesh
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recharge done but call not available for mobile no 9794066299

Address:274702

I have recharged my mobile no [protected] yesterday[protected] for rs. 179 as per your plan available through my airtel app. This plan was included unlimited std/local call but i am not able to make any single call after recharge.
I tried to call your customer care no. But that was not available for customer, please confirm how are you making fool to us.
I have the receipt of successful payment to you and certainly i shall...
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S
Shanky Jalan
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sms sending failure

Dear sir,

My number is [protected].

I recently migrated from postpaid to prepaid.

I am based in nigeria presently and using my phone on international roaming.

However, i am unable to send any sms from the line and getting error message - message sending failed everytime i am trying to send an sms.

I have even done sim replacement on the suggestion of a customer...
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roy2011
from Hyderabad, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

issue regarding port from tata docomo to airtel

Address:500049
Website:www.airtel.in

Name # reena roy

Mobile no # [protected] for porting docomo to airtel

Aadhar id no #[protected] linking done through biometric procedure at airtel store

Upc no # ta396214 and valid till 11-nov-2017

Date of portng # 27-oct-2017 & time # 13:21 port from docomo to airtel

I have porting issue =got portng approval msg time #13:25 =still docomo network is active modebr...
+4 photos
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Airtel international roaming

I had activated international roaming before my travel to singapore and us. I got a confirmation sms from airtel stating that international roaming is activated.

In between my travel to the us, i observed a whopping rs 82k bill!!!.. Airtel service personnel told me that some issue with international roaming even though i had activated my international roaming.
I had to escalate...
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V
vimalmukund
from Bengaluru, Karnataka
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def of service

Address:560043

I had been to my native kannur on 28/10/17 and upto 4 pm i could get calls on my mobile but after 4pm upto 9 am it shows only emergency calls. Later till next morning it was ok but on 29/10/2017 i could neither receive or make calls and it was showing only emergency calls. I had to face lots of problems plus i had to spend almost 200 rs to call my family at bengalure by other sources. Is it not deficiency of service from airtel....
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M
Mohit16061983
from New Delhi, Delhi
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9810932248 airtel bank jaipalbatra

Address:New Delhi, Delhi, 110065

Without my father concern airtel bank account has been opened also lpg subsidy is direcly transfered to this account plz deactivate lpg subsidy to this account i willbe highly obliged also airtel customercare unable to resolve this query. Please help to resolve the same as my father is not tech savy and was unsble to use this service. This is a fraud or a kind of fraud to use individual identity to ful fill their targets...
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S
Shaista Ghazal
from Allahabad, Uttar Pradesh
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sending duplicate products in new box

Address:Jaunpur, Uttar Pradesh, 222161
Website:www.airtel.in

I ordered new set top box, they sent a local dealer with open seal box. After he installed everything i checked the remote and found it a very duplicate. My assumption got sure, when i saw the logo it was not the correct airtel logo. I contacted many people from customer care to local dealer, every one says this is a genuine product.

No one even bothered to check the remote once and logo printed on the remote.

Please...
+1 photos
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S
Shashank Shekher
from Bengaluru, Karnataka
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pathetic services, lies & unprofessional behavior!!

Address:560067
Website:Airtel.in

I opted to recharge my airtel dth account no. [protected]-001 with inr 5801 under annual infinity plan on 6th september 2017. During october, i started realizing that i was still unable to view few hd channels under multiple categories.

I tried connecting with customer care several times between 10th october 2017 and 23rd october 2017 but even after 5 to 7 minutes of wait, calls used to get disconnected. Finally, on 24th october...
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Address:560058

I am not receiving any sms from any network, and my number is [protected]...
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