Airtel Complaints & Reviews

On[protected] I recharged a airtel mobile number [protected] worth 100 rupees, from that number mobile airtel app, at last it is not recharged and amount detucted from account. The detucted amount was not refunded to account. So many times I called to airtel customer care but it is not responding, the customer care of airtel is soo worst than any other networks. In some times I am deciding to change my airtel portable to the other networks, but I love airtel and I am using this network from so many years.. So please check and refund the amount to account.

Dear sir,

I am in abroad & I used my airtel mobile in international roaming for more than one & half years but on[protected], my no.has been deactivated without any prior alert SMS.

I sent email to airtel customer care([protected]@airtel.com) & i got reply. When I read his reply. I was surprised that he wrote to contact AIRTEL STORE for reactivating the mobile no. Sir, How can I visit AIRTEL STORE while I am in SAUDI ARABIA.

I accept my fault that I have no balance in my no. but Airtel should have given at least one ALERT MESSAGE before deactivation of my mobile no because I was not aware about Airtel's rules.

Regards,
Amir Hussain
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EMAIL CORRESPONDING WITH AIRTEL
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Dear Amir Hussain,

Greetings from Airtel!

This is in reference to your email regarding services not working for your airtel mobile number [protected].

At the outset, we regret the inconvenience caused to you.

We regret to inform you that we are unable to process your request from our end as there is no provision for the same.

Further we would like to inform you that you can reactive the number only at the airtel store and it cannot be done through online.

We would like to inform you that services for your airtel mobile were discontinued on[protected] due to no usage found on your number in last 90 days. Usage could be with respect to an outgoing call, SMS or data usage. Beyond 90 days period, in case of no usage, charges of Rs.20/- per month are deducted from main account towards service extension for 30 days. Due to insufficient balance, the amount could not be deducted and services were disconnected permanently.

Further, you may get the same number reactivated within grace period of 15 days from the date of disconnection by paying reactivation charge of Rs.20/- at airtel relationship Centre in home circle.

For your convenience, we are including airtel store details URL which will help you to get nearby store www.airtel.in/forme/­arc/reach-airtel

We request your cooperation in this regards.

Thanks for reaching out to us. Delighted to assist you.

Best Regards,
Javaid Bashir
Service Specialist
Airtel ¿ India¿s Fastest Network

[protected]Original Message[protected]
From: [protected]@gmail.com
To: [protected]@airtel.com
Cc:
Sent: 06/11/2017 05:00:31 PM
Subject: RE: [|BAL|Ref55551225|] FWD: STATUS OF MOB: [protected]

Dear sir,

Thank you for your reply.

Since, I am in Saudi Arabia. I can not visit Airtel Relationship Center in home circle.

So, please give any online solution by which I can submit my required documents & pay charges which applicable.

I requested to you. Please help me Sir.

Regards,
Amir

On Nov 6, 2017 11:47 AM, wrote:

Dear Amir Hussain,

Greetings from Airtel!

This is in reference to your email regarding services not working for your airtel mobile number [protected].

At the outset, we regret the inconvenience caused to you.

We would like to inform you that services for your airtel mobile were discontinued on[protected] due to no usage found on your number in last 90 days. Usage could be with respect to an outgoing call, SMS or data usage. Beyond 90 days period, in case of no usage, charges of Rs.20/- per month are deducted from main account towards service extension for 30 days. Due to insufficient balance, the amount could not be deducted and services were disconnected permanently.

Further, you may get the same number reactivated within grace period of 15 days from the date of disconnection by paying reactivation charge of Rs.20/- at airtel relationship Centre in home circle.

For your convenience, we are including airtel store details URL which will help you to get nearby store HYPERLINK "http://www.airtel.in/forme/arc/reach-airtel"http://www.airtel.in/forme/­arc/re...⇄

We request your cooperation in this regards.

Thanks for reaching out to us. Delighted to assist you.

Best Regards,
Sumegha Dhankar
Service Specialist
Airtel ¿ India¿s Fastest Network

I am a senior citizen aged 78 years having mobile connection with bsnl [protected], which has been linked with aadhar card. I have come to know by a sms dated[protected] ae-airbnk (Airtel) that my gas subsidy of rs. 203/= has been transferred to airtel bank a/c no. [protected]. I was surprised that how this a/c no. Has been opened without my consent and knowledge by misusing the data of aadhar, yet i am not the airtel mobile user.

This is not the ease with me only, in fact lots of people, got cheated by airtel mobile company with the help of indian oil company whose subsidy is being sent to airtel payment bank instead of prior bank a/c already stated to gas agency. The poor and un-educated people does not know where hat money has got transferred and how this money of subsidy will come back to bank a/c.

The matter is being reported to government to stop this type of fraudulent practice on immediate basis.

Dated :[protected] prahalad narain jaiswal
386/264 mutthiganj
Allahabad - 211003

My self abhijit i am using airtel 4g sim having number [protected]. I did recharge of rs. 399/- on 28 oct 2017 expecting unlimited call. Also i recharge for rs.30/- for main balance as below.

Still i am not able to call any number i am getting reply back "you are not allowed to call the number".

In response airtel told me get the duplicate sim, visit the airtel store.

I have taken new sim on 31 oct 2017 and activated new sim as per airtel reply. (Sim charge is rs.25/-)

Airtel register this complaint with no. Cogcl[protected].

Still problem is same, i am not able to call any number, what ever number i called i am getting same message "your are not allowed to call this number".

Airtel is not resolving this issue and not refunding my recharge amount.

Regards,
Abhijit

My name is pushkar chhetri. I tried to add rs 500 to my airtel app but the transaction was failed but the money is deducted from the bank. Please help now. My transaction id is[protected]. I tried to call customer care too but in vain. I want to add that money to my airtel money app or please refund it to my bank. I hope you will understand my problem.

I have raised for a new broadband connection on 2nd of november 2017 and submitted my aadhar and paid for connection through online. I have a small business which runs online and the person who came to collect the documents guaranteed persons will come within 8hrs of time to fix the connection and its been 6th and every day i keep on following up with him just to listen him say there is no technical person available to give connection.

I have no idea how long its gonna take every time when i call him he disconnects and puts my call on hold.

I don't know whom should i reach out too.

Txn id : [protected] for reference.

I m using airtel both in my personal and office mobile. i have a issue of low network coverage. not only in my mobile also my office friends who using airtel mention the same issue. we are not able communicate properly. i register a complaint in airtel customer care. no use

My airtel 4g hotspot is giving me a headache. Whenever i turn on the hotspot, internet seems to work just fine but after 5-10mins, data icon starts blinking and the data connection is completely lost and won't work until i turn it back off and then turn it on again. It's so frustating because my downloads get cancelled because of how unstable the internet. I have 4 airtel sims and all of them show this issue. Please help, i am annoyed as hell!

I recharged my airtel prepaid number on 3rd november 2017, on that day Airtel was offering unlimited calls and 1.5GB per day for 70days. After recharge air was charging me for all voice calls and recently I realized that I am not getting 3G/4G data after 28 days.

My order number for 399 recharge is[protected]

I have raise a compliant regarding in my area service is not proper, calls are droping, net is not working and signal strength is very low.
I was registered compliant time and date is:07-oct-2017 at 18:10.
Reference no is : coutl[protected]
Complaint was not rectified
Here my problem is not solved every day facing connectivity issue and calls drooping some time its showing emergency call. I am not satisfy with this company in my location. It is not my problem in my village all are facing this problem. Pls do fast resolve this issue
Address: dhulipalla (V) sattenapalli (M) guntur (Dt)

I am airtel costumer and i am using internet 4g recharge but not give proper speed and i am also do complain about this but not give proper answer from there side and better service my number is [protected] and my name is sayyed wasib rehman now i am calling to customer care. Now i went to complain you so please do forward this complen and discuss with airtel and give positive status to me as soon as possible..

Mera mobile number [protected] hai is mein balance 4th november 2017 ko 30 rs bina kisi reason ke kat liya gaya aur customer care ko call ki to bataya ap ka balance galti se kat gaya hai. Per balance wapsi bhi nahain kiya. Aise hi reason ki wajah se mene vodaphone se number airtel ko port karaya tha per yahan per bhi mere sath wohi zyadti ho rahi ab mein kya karun recharge karane se bhi darta hun kahin koi balnce na katle.

[protected]@bhartiairtelnetwork.in
How do we believe on the autenticity of the above have recieved several calls in terms of approval as well as rental promises of 30, 500
We doubt it being a fake, they have asked for a deposit of 50, 000
Airtel nisha no.[protected]. Airtel alok delhi no[protected] (Time 10am to6pm)

Airtel delhi gaurav sharma no.[protected]

I paid rs.899 on[protected] for internet 3g/4g, 2gb/day, but after only 28 days the package was terminated. Please look into the matter whether it was cheating or mistake. My mobile-prepaid n0. Is [protected]. Transaction was at jawaharnagar sales point. Please look into the matter as i am your customer for last 10 years. If you behave like this, customers will run away. Your is the best communication company, please remove the black-sheep if it is some individual..

Dear sir... I m in trouble plz kindly give me the detail adress of this docomo number [protected] and owner detail and airtel nmber [protected] since 4 month annoying me on phn black mail threat me to kill me and my family member... Plz kindly help me sir my plz help me and my family.. My family was touchered by mentally deppresed... I realy thankful plz give me the detail adresss of the above mobile nmber... Email id is ([protected]@gmail.com)...
Plz helpme sir i m help less.

Thanking you

I have lost my airtel postpaid sim so please i request you to block the sim and all the services on the sim please... If anyone who have got my sim they can use it in bad way... So please accept my request... Please block the sim... Its my personel sim... I was using it... Please kindly accept my request... I request airtel management to please block the sim... Please understand my problem it was my personel sim

Dear sir / madam,

Recently i ported my three post paid number to airtel+1 broadband+hotspot. From day one i am facing lots off technical issue with the airtel. As they mention in media like (India's fast network specifically 4g) not true. From last one month i had lots off conversation with airtel technical team & appellate officer but they are not able to resolved my issues. Every time they are lying to me. I am in big trouble due to airtel because i am not able to complete my day to day task due to airtel. As you know internet is very important part of life and most of the time i have to work on internet. My voice calls getting dropped internet is not working / mobile internet is not working /broadband is not working /hot-spot is not working i am paying more than 2500 to 3000 to them per month but still not getting proper services as they mentioned. So according to me they are cheating people by playing fake adds on media and every time provide them false commitments. I am very disappointed with them because they cheated me. Please find last 3 days service issue screen shots for reference. I request you please look into this matter because i am expecting some positive feedback from your team.

Regards

Sumit
Ph no - +91- [protected]

Sir my name is krishan kumar jayaswal. My airtel app id is [protected]@gmail.com and my registered mobile number is [protected]. I sent 15000 rs. To met life insurance pvt. Ltd. By using my airtel app pay utilities option (Insurance). Initially my 15000 rs. Blocked. After complaing to customer care money released but sent to india idea volt by airtel side wrongly. I contacted many times to airtel customer care. My latest complain id is 931620 and block id is[protected] and transaction id is [protected].. Customer care senior representative suggest me to send email on [protected]@airtelmoney.com. I sent mail on your id with the attachment of my airtel app transaction details screenshot many times. Later on i visited to airtel store near vaishali nagar jaipur. The representative of airtel store send a mail by store. [protected]@airtel.com on 02 nov 17. Still my problem is unsolved and i am in very tense situation. Sir one thing i want to tell that even there is no any option to pay india idea volt in my airtel app. Sir kindly revert my money to my wallet or my sbi account no. [protected]. Sir after putting all my best efforts finally i approached to you sir... Kindly solve this problem.. Thanks

Dear team,

I am not able to activate my special offers data pack in my mobile, even though having high balance in mobile sum of inr458 and also i requested your customer care service, but they are not responded to my problem.

My concern is having with high balance why i am not able to activate the data plans, please resolve my issue and activate plan of 448 asap.

Thanks and regards.
Bharath s
[protected].

My cell no. [protected] airtel no.
Phone: samsungduo feature phone
On 11/11/2017, airtel deducted rs 15/ from my balance, for which, their message:

"thanks for choosing adofgames on your airtel mobile. You have been charged rs.15/ for five days."

I never know about the plan, not chose it, not asked them about it, but, amount was deducted without our consent and without our request for the facility on our basic feature mobile.

It is highly objectionable, day robbing.

Request the company to return the deducted amount.