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Airtel Complaints & Reviews

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Last updated May 2, 2024
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Airtel reviews & complaints page 1037

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A
A.R.Bhavani Shankar
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wrong inclusion of bill amount of 9597388088

Address:Bangalore, Karnataka, 560001

Our corporate number of airtel is [protected] and instead of sending bills to the usage of this number, company is adding the usage of another unknown mobile number [protected] which does not belong to us. Customer service in spite of several representations does not understand the small issue and fais to resolve the same and sending bills again and again with the same mistake and threatening to disconnect if we failed to pay....
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M
M@hesh_19
from Chennai, Tamil Nadu
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regarding mobile balance

Address:600061

I recharged with 349 rs.in [protected].But now I am not able call on that number..this month I recharged twice with different amount without tariff.But now I am helpless.please reply me in this concern.i was using a plan of 349 rs.since last six month. It was free Sad plan..but due to tour I used a different plan of 100 rs.after coming from tour I recharged with 349 rs today but I am not able to call.so please let me know the reasons behind...
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A
Aiswaria
from Ferokh, Kerala
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prepaid mobile package

Address:Chennai, Tamil Nadu

I have recharged my phone for rs 349 on oct 6 and i am supposed to get 1 gb data per day for 28 days. I am not getting internet facility from oct 29. I have not utilised 1 gb data for the day.
For more than two hours trying to talk to the representative by dialling 121 and 198. The ivrs is so annoying and doesn't give an easy option to talk the the representative which must be purposely done. I had tried by choosing different options...
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Y
yashjeet
from Gurgaon, Haryana
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internet is not working from last 3 days

Website:AIRTEL SIMCARD

I am an airtel user from last 6 years, i never face problem with this network, but from last 3 days i am not able to use internet in my phone, i spoke with customer care helpline, but are not able to solve the issue, everytime they say wait for some time it will start and again no internet, they are very good in giving excuses and changing their statements from person to person. I am very dissappoined with the airtel service and thinking...
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V
Vara Laxmi
from Visakhapatnam, Andhra Pradesh
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airtel bill payment

Address:Visakhapatnam, Andhra Pradesh, 530016

This is Laxmi from vizag, I paid my Airtel number bill through net banking but iam not received any payment message, but my money Deducted from my account & Trf to CC Avenues.with Reference no ([protected]) Using corp Net Banking.

How can i get refund my amount...
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D
dhrumil@flourindia
from Dharwad, Karnataka
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poor net connection on 4g mobile

Address:Ahmedabad, Gujarat, 380015

Dear Sirs,

we have complain many times for poor net connection on our 4 g mobile phone,

mobile no : [protected], Ahmedabad.

we request you kindly improve our net connection speed.

Rgds
dhrumil...
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A
Abhishek Dada
from Pune, Maharashtra
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applying charges for deactivation of number 9561771546

Address:Pune, Maharashtra, 411057

I have initiated a request on customer care of airtel to de-activate my number ([protected]) on 23rd oct 2017 and they told me that the request has been raised and my number will get de-activated within 7-8 days (I have to pay for these days as well). Now on today (29th oct) when i have called them again to know the status, they told me that no such request has been raised and today they have raised a new request (Req no.[protected] and told...
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P
Pradeep Gera
from Delhi, Delhi
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outgoing sms not working on 449 prepaid plan

Address:New Delhi, Delhi, 110085
Website:Airtel

Sir/ madam,
I ported my postpaid connection to prepaid recently on my airtel mobile no [protected]. After paying my outstanding, i paid a frc of rs 449/-. My mobile was ported properly. Now the following problems are there:-
(A) internet 4g speed is very slow. Many a times it goes down to 3g and h or h+.

(B) outgoing sms is also not working.

(C) airtel appliance shows 0 balance and 2gb data,...
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C
chirayu.nitk
from Gurgaon, Haryana
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airtel payments bank wallet bl9cked

Address:Gurgaon, Haryana, 482001
Website:My Airtel App

Sir/mam,
My airtel payments bank wallet linked with mobile no. [protected] has been blocked & currently i am unable to make any payment using the same. Please help me for the same. As it still contains some balance which i am unable to use. I have already made an official complaint to airtel website but i have not received any response from airtel yet....
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S
Satishbabu.bh
from Warangal, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

airtel payment bank blaming user not their app

Website:airtel

Blaming user instead of their app.. I tried to recharge [protected] from airtel money, first it gave failed transaction. After my first transaction i check my transactions, not deducted any money. I did same transaction again, this time recharge successful. After second transaction, only one transaction is showing, but money deducted twice. After my complaint about double money debit, then transaction is updated for 2nd with ₹199 with some...
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H
harshit masand
from Pehowa, Haryana
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facing speed problem

Address:New Delhi, Delhi, 110019

I am facing extreme network issue in my area from the last 1 month
I cant use my internet after every 2 minutes i lost my internet
I cant see any signals under 4g
??
And not only me thousands of your customers are facing this problem

My area is kalkaji extension
Konark appatments pocket a4
I want the concern authorities to
Check the issue and solve my problem. Asap
br...
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T
Tharani Rajendran
from Chennai, Tamil Nadu
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I'm complaining about my recharge

I recharged a plan of 399 which lasts for 84days but now getting a message like my plan will expires by today. It's just 35 days completed and what the hell is this and why do you provide these kinda of services...
I just a need a proper resolution for this
Mine is 4g prepaid sim and 4g hanset
Just resolve it as soon as possible with a proper explanation....
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D
Djtours
from Dehra Dun, Uttarakhand
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executive mr jitender talk rudely

Address:New Delhi, Delhi, 110092

Dear team,
This is with reference broadband no[protected]. The executive mr jiteder okla delhi misbehave with me. I was transferred to dehradun so i request to disconnect my no. So for 3 month the executive call me daily and saying to not disconnect this you will paason this be to other. I was regularly harresed for same. Finally they disconnect this side oct. Than i ask for bill which i got till oct. So my question is that if i...
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J
Joe Synthia Francis
from Bengaluru, Karnataka
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ownership of the sim in different name

Address:560033

Dear sir,

I have taken my airtel prepaid sim no [protected] in 2009, when i checked recently its on other person name.

Recently i have visited airtel office for changing the ownership. They had asked me to change the no to postpaid which i doesn't need & i do already have a postpaid no.

Kindly help me how can i change the sim on my name and address

Note: my friend told change network......
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B
Blr_gal
from Bengaluru, Karnataka
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customer care response is very bad

Address:560022

Horrible service. They take money and promise to fix the issue within 24 hours, but no resolution. It has been over a week now.

They don’t give the reason for delay or the cause for the issue. I am put on hold for 25 mins and have spent money calling their customer care.

They advertise about the app and nothing works on their app. Anything i try to do, it says contact 121 customer care. This is such a vicious...
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N
Nishant205
from Kolkata, West Bengal
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recharged my number twice

Address:Kamrup Metropolitan, Assam, 781003

Sir,
I recharged my number with the 399/- plan on 6/8/17 at 21:19. Trans id: [protected].
At that time the plan offered 84 days validity, but today being the 71st day after recharging, i am not getting the service i paid for!

Also, by mistake i recharged my same number with the 349/- plan on 3/9/17 at 18:11. However in this case i didn't recieve any transaction id. Also, i didnt yet get the benefits of the pack.br...
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deepak3468
from Indirapuram, Uttar Pradesh
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overcharging in bill..

Address:Ghaziabad, Uttar Pradesh, 201014

Dear sir,
I am having a postpaid connection i. E. [protected]. I recently changed my bill plan and opted for family plan. And from here my problems have started. As per my bill plan all are free including sms i. E. 100 per day.

But from last four bill i am being charged for sms. I raised this issue on their customer care helpline through theor emails and also to the appelalte authority. After raising the issue to appellate...
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S
Spencer007
from Meerut, Uttar Pradesh
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bus network

Address:Lucknow, Uttar Pradesh, 226014

Hi airtel, my number is [protected] i have been trying to contact through 198 but it's time taking and not able to speak with any of your representative... I have reached my sim with 399₹ for 4 g internet and free std and local calls... But the connection is pathetic... Internet works like 2 g... And calls doesn't connect some times... I face problems in downloading and uploading both... Please solve the problem asap..
Looking forward...
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P
Pramod.9650
from Delhi, Delhi
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any sms not receiving like otp and more .

Address:110037
Website:airtel.in

Hi, i am not receiving any sms from any network except airtel most of the times, further i am not getting messages from various banks and any otp so please check whats an issue and resolve as soon as possible.
This is really frustrating as i am unable to do online banking at the moment and this is impacting my work big time. My number is [protected], please resolve immediately....
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H
HarshaTeja
from Hyderabad, Telangana
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outgoing call drops

I have internet and incoming calls working on this number but outgoing calls are barred even after recharging with unlimited internet nd calls pack. I am able to receive calls and use data over 4g. I am
I was using airtel network, i am even able to receive calls. But i am not able to make any calls. Every time i try to call i get call failed.
I even tried resetting my network, still no help....
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