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A
arun sharma logic
from New Delhi, Delhi
Nov 8, 2017
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Address: 160059

I submitted the submitted the application for porting and reliance to airtel and request for the number on 31/11/2017 i received a message same day your application is on processed 31/11/2017 and after that received the massage from airtel 04/11/2017 at the time of 04:44 your service have been set. Please restart your handset. So money times i have done the process (Restart) but so far my sim not activated.

And the same day 04/11/2017 to till i contacted the near airtel store punjab 3 b2 mohali and customer care all contacts but sim is not working and they told every time wait and wait.

Please resolve the issue as it is very important to have this number activated for me.
Alternate number[protected]
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    S
    shakeel13
    from Lakshettipet, Telangana
    Nov 8, 2017
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    Address: Karimnagar, Andhra Pradesh, 505327
    Website: www.airtel.in

    Same issue happening with me even when am in cug plan.. I have sent all the detail to airtel team through mail id since 3 months i have been following up with my issue. Still issue is the same and when finally i got rid and decide to port, when i just sent a port msg, the relationship officer calls me and speaks. When i log issue that am facing no guy reverts as fast as relationship officer.. They wont be compensating any amount inspite they say that its charged as u used..
    I have attached some screenshots in that u can see how 4g challenge video is buffering and later it say retry. And horrible situation is that calls wont get connected & incoming also... Cant call error makes me like so angry... This network challenge as the best network in india. They wont be saying the tenure that when the problems get resolved.
    Airtel should challenge in reality of their network in live... Will they be???

    Sr no :[protected]
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      S
      shahbaz husain
      from Allahabad, Uttar Pradesh
      Nov 8, 2017
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      My name is shahbaz husain. I am a student, i am having some fake calls from theevs to stole my money from bank...

      Actually i created airtel payment bank's account by app yesterday, my account got block than i email to the customer services and post my concern to a complaint website (Which is doubtful) with my contact details, in order to re open my account. Today at 7:37 am. I got a call from [protected] he said "i am calling from airtel payments bank, i got your account is block, please varify your debit card number and expiry date so that we will further proceed it" i said -"sorry i cannot do the same because of security purposes", actually now i got to know that they were fake. 2 may be 3 times he insisted to provide information, while getting that he started abusing me. I said i will complaint to the cyber cell and all, he said "ukhad lo jo ukhadna hai un ch*yo se kuch nhi hota". And they ended up with me. After few minutes i received another call from [protected]. He was also from the same community and again ask my secure details like debit card number and all.. I said i know where are you from... And i have received another call before your call, he said ok give me that previous mobile number. I said no i have already complaint in cyber cell and i am going to do the same with you.. He started abusing me again and ended up with me.
      Nov 08, 2017
      Updated by shahbaz husain
      do not share your contact details and confidential things with this website.
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        V
        Varadha sundaramurthy
        from Delhi, Delhi
        Nov 8, 2017
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        I purchased a "one day" international roaming pack for usa from airtel which allows for unlimited incoming calls and 50 mb data. It seemed ideal since it ensures connectivity as soon as we land there. But, there is no mention on when this one day pack gets activated. It turns out that the pack i purchased got activated (And deactivated) before i could even land there. There was no mention of this by sms or other means. The customer service - when i could finally reach them after hours of trying and punching through multiple options -
        Has been the most unhelpful and useless in this regard, not even able to tell me if the "one day" starts in the indian or us time zone. They simply keep parroting the 'it is for one day only sir' line.

        I request a refund of the amount i paid (Rs 649).
        Airtel customer support has been notified about the posted complaint.
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          A
          ansh nanda
          from Delhi, Delhi
          Nov 8, 2017
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          Address: 110015

          I m ansh nanda... I request u to please cancelled my postpaid number ([protected])... I bought this number on[protected]... So please give me a new prepaid sim of this number.. I[censored] r not give me a prepaid sim so i will not give u bill money... And what ever... Its too urgent to change my sim from postpaid to prepaid... Because i see many reviews of postpaid sim
          Airtel customer support has been notified about the posted complaint.
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            A
            Ajitdube
            Nov 8, 2017
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            Address: Pune, Maharashtra, 411027

            My mobile number gets deactivated from last 2 days and no one is helping me out... I have changed sim card... Link aadhar account with phone number... Paid all my bill on time, still airtel is not ready to help me out….. Customercare just say every time our systems are down cant help…. No action on complaint given to customer care 121 and they had given complaint no but no use.
            Airtel customer support has been notified about the posted complaint.
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              C
              from Bikaner, Rajasthan
              Nov 8, 2017
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              Address: Bikaner, Rajasthan
              Website: www.airtel.in

              Dear sir
              my airtel no [protected] is bill plan 249 but month end how to increase my total bill amount why are you add VAS service on my number I request you again and again but team support member no response to my mail.
              please sir clarify my issue and subtraction extra charge for my number.

              thanks regards
              Chandra mohan
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                P
                prem raj0594@gmailcom
                from Jamshedpur, Jharkhand
                Nov 8, 2017
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                Address: Bhagalpur, Bihar, 813203
                Website: Google.com

                I am regular coustmor of airtel & my no. [protected]. Now i have used apple i phone 6s plus. I had recharged plan 399. According this plan airtel give me one gb data daily. But i have not received one gb data for daily use. Then i call customer care service for complain my problem. But i have not satisfy from airtel. So now please refund my amount otherwise give my service.
                Airtel customer support has been notified about the posted complaint.
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                  O
                  from Mumbai, Maharashtra
                  Nov 8, 2017
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                  Address: Mumbai City, Maharashtra, 400058

                  Dear subscriber

                  I have forward you the request for porting my airtel no. [protected], this no is in cgu and i want to port with vodafone

                  But the massage is coming from vodafone that “hello your porting request cam92862 dated 7 nov 17 has been rejected by your current operator due to letter of authorization is invalid. Please contact your current operator for further detail”

                  So i call the customer care, the person from your side told me to mail you regarding this, please check and revert

                  Best regards,
                  Omkar methar | sr. Executive | m : +91 [protected]
                  Bluebell integrated facility services pvt. Ltd.
                  Airtel customer support has been notified about the posted complaint.
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                    A
                    aravvinndd
                    from Delhi, Delhi
                    Nov 8, 2017
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                    I recently ported my kerala jio prepaid to kerala airtel prepaid. Porting was done on 3rd november 22:15. Ever since porting i am totally unable to recharge my mobile number. Attempts through my airtel app (And payments bank), paytm, online, e-recharge all in vain. Complained with airtel customer care many times with no help at all. Each time "it will be resolved within 24 hours". I deeply regret moving to airtel. Unable to make calls, use internet. My mobile is now just an incoming call number. Work and personal wise affected big time. Airtel is one of the worst companies.
                    Airtel customer support has been notified about the posted complaint.
                    Nov 08, 2017
                    Updated by aravvinndd
                    Went to airtel store again, it is like a loop. They've now sent another email. Same story, wait for 24 hours.
                    Nov 10, 2017
                    Updated by aravvinndd
                    Update - For last 7 days daily the conversation is the same. Me calling up their customer care, they saying wait for 24 hours we have escalated this. In my view, Airtel is the worst company in the world. I am still unable to recharge my number and it is as good as useless as I can only receive calls.
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                      B
                      Bglr_Suresh
                      from Bengaluru, Karnataka
                      Nov 8, 2017
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                      Address: 560076

                      I was using a airtel mobile number for more than 7 years in india (Bangalore). I traveled to ireland during 2016 and i could take a one year valid international roaming for one year. But after a year, the international roaming rates got changed and there was one couple of options of 699 rs for 1 day and around 5000 rs for a month validity. The outgoing call and sms was not working. My number got deactivated with reason no outgoing calls or sms for 90 days.
                      When i returned to india, i checked with airtel office (Near jayadeva, bangalore) and they said they could get back the number on a condition that it will be postpaid. I agreed for that. For eight days i visited the office 5 times and they simply said tomorrow or 2 days and on the eight day they told, it is a vanity number (Fancy number ending with 123) and i have to pay rs 7500 and one more request have to be logged which will take 2 more days. I was totally frustrated with the approach. They could have told me on the first day and i would have simply taken another number. No value for customer time.
                      -suresh
                      Airtel customer support has been notified about the posted complaint.
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                        A
                        arunsingh37
                        from Noida, Uttar Pradesh
                        Nov 10, 2017
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                        I need call details of the month of April 2016. My number is [protected] . Please help. my email id is arun3.[protected]@gmail.com. It's a very important matter. I have to talk to a person & I don't have any contact number of his. It's a matter of health issue. So please help me. I have to talk to him. Please help. the exact date is 25th April evening time. Please help me. I don't have his number. I called him & he also called me, so if I could get either incoming call details or outgoing call details only, it would work. please I beg you, please help me.
                        Regards!
                        Airtel customer support has been notified about the posted complaint.
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                          G
                          Govind Sharma23424
                          from Delhi, Delhi
                          Nov 8, 2017
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                          Address: New Delhi, Delhi, 110059
                          Website: Airtel.in

                          Sir, my resident address is gupta enclave, vikas nagar, new delhi-110058. I am facing the 4g and 3g network issue in my handset since 6 months. Its been mandatory for to set my network on 2g because whenever i set network on 3g or 4g it shows no network. Already i submitted lots of complaints regarding this issue but now i think i have to move on. There is no improvement in their network. I think airtel loose the match against jio.
                          Airtel customer support has been notified about the posted complaint.
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                            S
                            singhamsubrat
                            from Guwahati, Assam
                            Nov 8, 2017
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                            Address: Khordha, Odisha, 752103

                            Airtel provide poor 3g connection in banamalipur pin 752103

                            Hello airtel im subrat sahoo from banamalipur
                            Banamalipur is a urban area... I think here airtel turnover 13lakh per month
                            But here airtels's 3g quality is very bad
                            Please solve this problem airtel

                            Thanks

                            Name: subrat sahoo
                            Address:at/po:banamalipur
                            Dist:khordha
                            Pin:752103

                            Thanks please solve this problem
                            Airtel customer support has been notified about the posted complaint.
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                              S
                              sanjeev jadala
                              from Vijayawada, Andhra Pradesh
                              Nov 7, 2017
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                              Address: 505474

                              I have been suffering with your poor network since 19:00 hrs[protected]. Because of your bloody poor sorry no network i am not able to get calls and not able to make calls. This is not the first time that this happened at my location. My location is indalwai 23 kms from nizamabad. And is on the way nh 44. If it the network is not restored as soon as possible. I will not hesitate to go to trai.
                              Airtel customer support has been notified about the posted complaint.
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                                V
                                vinoth1989
                                from Cherthala, Kerala
                                Nov 7, 2017
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                                Address: Chennai, Tamil Nadu, 600031

                                For past 6 months my complaint is open status not yet resolved, customer care accepting they have tower issue.
                                Not ready to resolve the complaint.

                                Area: near chetpat railway station-chennai
                                i changed from vodafone to airtel. I dont know what to say.
                                Airtel customer support has been notified about the posted complaint.
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                                  Jasmeet Maini
                                  from Chakia, Bihar
                                  Nov 7, 2017
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                                  Address: Bhilwara, Rajasthan, 311001
                                  Website: www.airtel.in

                                  Since march i have been complaining about network issues at my home place. But instead of resolving the issue airtel network team pressurises me to close the complaint. They call me daily and ask me to close the complaint from last 2 months. I have not closed because till now my problem is not resolved.

                                  Yesterday an executive called me and asked the same. I replied that without checking the site or correcting why you people daily call me. I asked do you want me to port the number or you want to resolve the issue. The person disconnected the call and since then my airtel number is not working...

                                  Customer suffering from last 8 months and airtel stops outgoing calls.
                                  Airtel customer support has been notified about the posted complaint.
                                  Nov 07, 2017
                                  Updated by Jasmeet Maini
                                  Mob no . [protected]
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                                    C
                                    cestemoeducare
                                    from Kolkata, West Bengal
                                    Nov 7, 2017
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                                    Address: Kolkata, West Bengal
                                    Website: www.cestemo.com

                                    Dear Sir/Madam,
                                    I, the undersigned would like to bring to your knowledge that we are holding a corporate connection of about 16 connection.We preferred Airtel as its one of the leading operator in india.
                                    But since very beginning your representative, at khardaha counter Mr.Shantanu is systematically misguiding us.
                                    Latest example of such is that, it was found that [protected] deactivated(the same SIM was lying unused for quite some time.On query first he(Mr.Shantanu) said that the said SIM is defective and need to be replaced.Accordingly after continuous nagging sunday evening he gave one sim card stating that it will be reactivated by tomorrow evening, i, e Monday, which did not happen.Again when asked he said that someone from your office has requested to deactivate, hence it is deactivated.
                                    For your information, I am the only authorised person to deal with, but Idid not made any such request.
                                    That Mr.Shantanu while enquiring, rudely behaved with me as he was hardly any logic behind him to justify.
                                    We are running a highly reputed educational institute(Cestemo educare Pvt.Limited) and due to this deactivation and misguidance by your representative at Khardaha, we suffered a huge loss in reputation which can not be compensated with money value.
                                    Hence I register my highly dissatisfaction so far as customer service is concerned.
                                    I hope you will take immediate action in order to restore the connection([protected])connection immediately.
                                    Regards,
                                    Tapash Kumar Ganguly.
                                    Dir.(finance) & cfo.
                                    Cestemo Educare Pvt.Limited.
                                    Airtel customer support has been notified about the posted complaint.
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                                      V
                                      Vishnu Raan
                                      from Thiruvananthapuram, Kerala
                                      Nov 7, 2017
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                                      Address: 560093

                                      I am unable to make outgoing roaming calls from my phone number.
                                      I recharged for 399 through the airtel payments app, my phone is lenovo vibe x3 which is a 4g lte compatible phone. I was using jio previously and i think i made a huge mistake by recharging the airtel sim which i had. I am unable to make any calls. I am however able to use the data pack and it shows 4g but the speed is too less to be called even a 3g.
                                      I am currently residing in kerala and although the recharge pack that i did said roaming free, std and all local calls free and and 1 gb per day for the next 70 days, the promises have not been met.

                                      Please take the necessary steps to resolve the issue at the earliest.

                                      Faithfully,
                                      Vishnu r
                                      Business development associate
                                      Think and learn pvt ltd.

                                      Airtel number: [protected]
                                      Airtel customer support has been notified about the posted complaint.
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                                        S
                                        from Hyderabad, Telangana
                                        Nov 7, 2017
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                                        Address: 500094
                                        Website: airtel

                                        I lost my mob number [protected] so had got the sim blocked immediately. Subsequently, on 06 nov 17 i got a new sim of same number from the airtel gallery at as rao nahar, secunderabad. The airtel representative there told me that activation will take place within 24 hrs.

                                        It's been more than 24 hrs since the new sim was issued to me by airtel however it is yet to show any signal. My repeated calls to the airtel gallery at as rao nahar have gone unanswered.

                                        Incidentally, this isn't my first bad experience with airtel. When i had bought this sim new in may 2017, it took airtel more than 7 days to activate it. Cursing my stars to go for this service provider, others are as bad i guess!
                                        Airtel customer support has been notified about the posted complaint.
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