Claimed

Airtel Complaints & Reviews

2.1
Updated: Dec 22, 2025
Complaints 54715
Resolved
21973
Unresolved
32742
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 1037

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
Baldev S
Nov 6, 2017
Report
Copy

Address: 560092
Website: [email protected]

Dear team,

I am not able to activate my special offers data pack in my mobile, even though having high balance in mobile sum of inr458 and also i requested your customer care service, but they are not responded to my problem.

My concern is having with high balance why i am not able to activate the data plans, please resolve my issue and activate plan of 448 asap.

Thanks and regards.
Bharath s
[protected].
Airtel customer support has been notified about the posted complaint.
Nov 06, 2017
Updated by Baldev S
My problem as not resolved please check with this attachment.

Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Satyanarayna Raju G
    from Jammu, Jammu and Kashmir
    Nov 6, 2017
    Report
    Copy

    Address: Hyderabad, Andhra Pradesh, 500085

    My cell no. [protected] airtel no.
    Phone: samsungduo feature phone
    On 11/11/2017, airtel deducted rs 15/ from my balance, for which, their message:

    "thanks for choosing adofgames on your airtel mobile. You have been charged rs.15/ for five days."

    I never know about the plan, not chose it, not asked them about it, but, amount was deducted without our consent and without our request for the facility on our basic feature mobile.

    It is highly objectionable, day robbing.

    Request the company to return the deducted amount.
    Airtel customer support has been notified about the posted complaint.
    Oct 30, 2017
    Kshirod Naik's response
    Pls delete my airtel money account [protected]
    I have a land n need Airtel tower to install, my address is, vill-paila, district-nalbari, state-Assam., u can call me in [protected], it is better for us i[censored] call me as soon as possible, thank you.,
    Hi,
    I am Nirmla Devi
    I lost my airtel prepaid no ([protected]) in train .
    Kindly deactivate my no as soon as possible.
    I want call details of the number last 6 months [protected] immediately . It's very urgent
    It is my email id ([protected]@gmail.com)
    My Airtel account number [protected] has been blocked and I m unable to do transaction. Unblock this as soon as possible.
    I want to port my sim from airtel to other network but i am unable to send sms from airtel sim. i contacted customer 4-5 times but they were unable to resolve this. what should i do so that i can send a sms to 1909.
    I am using Airtel prepaid my SIM is require the PIN, please help me as early as possible. My Airtel No. is:- +91-[protected]
    I want disconect my airtel brodband serviece. please disconnect my airtel brodband service as early as possible...

    Sourav
    Sir
    I want to deactive my airtel money account [protected].Because this account is open other person bio-details.So I want to open an account in my personal details.
    My postpaid sim is not activated after 48 hours.
    Helpful
    Found this helpful?
    9 Comments
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      N
      nagarajblue
      Nov 6, 2017
      Report
      Copy

      Address: Chennai, Tamil Nadu

      I have been requested to change network portability from reliance to airtel more than a week completed still not activated my existing network disconnected immediately when i requested to change network, reliance also worst company in service too, when i contact airtel service call center i choosen option as english, but they are talking in hindi which i dont know very bad service i didnt expected this from airtle service.
      Please mobile consumers do not preper airtel for net work portability.
      Airtel customer support has been notified about the posted complaint.
      After confirming reply with 1 iam having a error showing that wrong HLR golden sim. This was done by airtl retailler...on my phone

      bad/slow service - Comment #2906550 - Image #0
      Please change the register mobile number [protected] for airtel tv id [protected]
      Helpful
      Found this helpful?
      2 Comments
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        D
        Deepika Jadimane
        from Delhi, Delhi
        Nov 6, 2017
        Report
        Copy

        network/signal issue

        Address: 560098

        DearAirtel Team,

        Greetings...

        My Mobile number [protected]( Airtel CUG connection),

        We have lot of network/Signal issue in RR Nagar (Pattanagere) kindly do the needful in resolving at the earliest .

        Regards,
        Deepika Jadimane....
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        G
        guna111
        from Hyderabad, Telangana
        Nov 6, 2017
        Resolved
        Report
        Copy
        Resolved

        Address: 500083

        Recently my airtel sim with number [protected] has been not working so i went to the customer care center they asked me to get a new sim instead so i bought one but it still doesnt seem to work i have not been using my sim from past ten days and i want to port now as i am fed up. The local customer care center is not responding properly there seems to be some issue with the number that is printed on my sim
        Nov 16, 2017
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          H
          hardik7287
          from Surat, Gujarat
          Nov 6, 2017
          Report
          Copy

          Address: 382470

          Dear mr. Concern,

          With regards to airtel service i am here want to tell you that i am very disappointing the service provided by airtel. Even i want to say that airtel is not india's first open network. What is in this open network? They have cheated me like anything. They are the people who gave me the plan of rs. 349. Now when the bill has come they are charging me rs. 371..!! Is this called as an open network??

          Now i tell you the plan they gave me and even they have uploaded the same in my airtel app.

          My plan rs. 349 + rs. 199 booster pack - rs. 200 bill value discount = rs. 348 actual bill value (Then why are you charging rs. 371..!!)

          Now, talking about customer care and customer service then even they people don't know about the plan. Last month when i discussed the same with their person then she told me there is mistake in bill so she told me to pay rs. 16 less than the actual bill amount. Now, this month again same problem came then their people told me there is no mistake in bill. They even describe the bill value but they have no answers about the the rs. 200 bill value discounts.

          Here i would like to say "airtel is india's first jhootha network"

          Regards,
          Hardik prajapati
          +5 photos
          Airtel customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            V
            Vikas Varyani
            from Mumbai, Maharashtra
            Nov 6, 2017
            Resolved
            Report
            Copy
            Resolved

            Address: Thane, Maharashtra, 421004

            Hi, my mobile number[protected]Postpaid) blocked on 05.11.17 without any intimation/reason by Airtel for which had sent mail to Airtel on 05.11.17 but no response. Need this issue resolved on urgent basis as I am losing my business due to contact number is disabled.
            Nov 23, 2018
            Complaint marked as Resolved 
            Problem resolved from Airtel by discounting my bill amount.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              V
              Vedlakhotia
              from Kolkata, West Bengal
              Nov 6, 2017
              Report
              Copy

              I am a postpaid user of airtal. I jave activated complete dnd service but ianpite of that airtel keeps on making promotional calls to me. When countered the unprofessional and cheapsters dsa agent's say that "this is our duty to call and we will call you" there is no respect for the privacy of a customer...
              Un professional service provider with cheap and disgusting dsa.
              Airtel customer support has been notified about the posted complaint.
              I had recharged 399 on[protected] for 70 days but the company completed the recharge on[protected]
              Airtel company's services are very poor, they are very disturbed the customer. Today my all work has stopped.

              This is a request from all the AIRTEL customer plz use JIO network WORLD CLASS network

              unwanted promotional calls and messages - Comment #2906385 - Image #0
              I use airtel number ([protected]) for more than 3 years and now for nearly 8 months, whenever people try to call me its not reachable most of the times.

              Could you please investigate and let know what's the issue?
              My landline broadband number is [protected]. Payment made 3 days before and no retrieval of services. Immediate attention required to make service otherwise I am forced to close
              Helpful
              Found this helpful?
              3 Comments
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                ABmk
                Nov 6, 2017
                Report
                Copy

                Address: Namakkal, Tamil Nadu, 637001
                Website: Consumer complaint

                I'm using airtel since i started using mobile. I'm facing lot of problem in airtel. Now i faced a problem about that my sim suddenly got tower loss. I contacted cc and asked about it. That said may be sim card damaged. So only like this problem. They asked to replace ur sim with duplicate with same no. I requested and got new sim. On saturday 04-11-17. Still i didn't get connection. I contacts r not able to contact me. I felt very bad. I preparing my self to throw this airtel sim and to get new sim in other company. Please help me. And activate my sim no [protected]. Please help me.
                Airtel customer support has been notified about the posted complaint.
                Nov 04, 2017
                Mazhar Davangeri's response
                Please response fast
                You accepted my complaint but no response please response fast please

                regarding sim card replacing - Comment #2906458 - Image #0
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  N
                  Nagarathna Gopal
                  from Bengaluru, Karnataka
                  Nov 6, 2017
                  Report
                  Copy

                  Dear sir,

                  I have done a wrong recharge of 799 through my airtel app. I don't need this much huge amount, through autopsy the payment gets auto submitted. Please reverse this amount as i can't afford to pay this huge amount to my credit card. I just wanted to update wallet with 200rupess. Please reverse the amount as airtel wallet balance at least.

                  Regards
                  Airtel customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    K
                    Katij
                    from Sawai Madhopur, Rajasthan
                    Nov 6, 2017
                    Report
                    Copy

                    Address: Kota, Rajasthan, 324005

                    Today, for the second time, when i recharged my balance, i got a message of balance deduction for activation of a particular service. (It was like houseofmodels) which i didn't want.. Deduction was 35rs. Twice. First, i thought, it might have happened by mistake, but it was another time that this occurred. Please take a note on it and respond asap.
                    Thanks
                    Airtel customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      ankur kumar.
                      from Agra, Uttar Pradesh
                      Nov 5, 2017
                      Report
                      Copy

                      Address: Panchsheel Nagar, Uttar Pradesh, 245208
                      Website: www.airtel.in

                      I have complained lots of time regarding non availability of 3G/4G network in my area even 2G is not proper but till now no solution is provided by airtel. Asper airtel team there are proper 4G connectivity but there are no any 4G tower. Airtel is making only fool to customers and charging lots of hard earned money for the same. Not happy with services of airtel.

                      Regards
                      Ankur Kumar
                      [protected]
                      +1 photos
                      Airtel customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        Manzar Anjum
                        from Delhi, Delhi
                        Nov 5, 2017
                        Report
                        Copy

                        Address: New Delhi, Delhi, 110008

                        I ported my number [protected] dated 14/10/2017. My number was ported on 22/10/2017 and the old sim deactivated. Since then outgoing calls on my ported number are non functional but incoming is on. The balance is zero. I tried recharging it online, through retailer, frc but it failed every time. So i am stuck with a sim which has zero balance and which can't be recharged by any means. I visited the nearby airtel store (Patel nagar new delhi) and they have only one solution to all problems "sir, change to postpaid plan (I think they are trained to do so)" and while calling customer care they say "sir please contact after 24 hours, the systems are upgrading." where is customer satisfaction? Who will help me? Please fix this asap. When the country is investing millions in programs like "digital india", airtel is trying its best do the contrary.
                        Airtel customer support has been notified about the posted complaint.
                        Nov 06, 2017
                        Updated by Manzar Anjum
                        Its more than 24 hours now and the problem has not been fixed yet. what is the problem?
                        Could you please tell me how long would it take to solve the problem?
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Sarthak sidfha
                          from Alot, Madhya Pradesh
                          Nov 5, 2017
                          Report
                          Copy

                          The 4g speeds are decreased to a great extents...From some days I am facing this problem... Even the 3g speeds were far better than 4g...The speed is going as low as around 40-50kbps ...I can't even stream anything even in the lowest quality...I am highly dissatisfied with ur services now...Pls resolve my issue as soon as possible.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            J
                            Johny_9900
                            from Bengaluru, Karnataka
                            Nov 5, 2017
                            Report
                            Copy

                            Im using Airtel prepaid SIM
                            I just got a sms that the ganakhazana service activated and they deducted 90 rupees
                            Also mentioned in the sms that they will reactivate the service. Absolutely cheating the customers
                            Nov 05, 2017
                            Updated by Johny_9900
                            I wasn't activated any such service at all
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Ashish Tambi
                              from Mumbai, Maharashtra
                              Nov 5, 2017
                              Report
                              Copy

                              Address: Kota, Rajasthan, 325208

                              I have requested airtel customer care on date on date 5.11.2017, 2:42 pm to activate rs. 448/- pack (Unlimited call + 70 gb net + 100 sms per day, duration 70 days) on my prepaid phone. But they have activated rs. 399 pack (Duration 28 days) without my confirmation.
                              I have further requested on airtel call center to rectified my pack but they regretted. They informed that they are unable to change my pack
                              Airtel customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                rsj3001
                                from Pune, Maharashtra
                                Nov 5, 2017
                                Report
                                Copy

                                I have opted for mnp from vodafone to airtel. I was provided plan of infinity 649 of rs. 649
                                With unlimited calls local/national/roaming, unlimited sms, and 30gb data.

                                I am wrongly charged rs. 138 for sms in month of october for bill
                                There are few sms on bill on international sms which i have not done. These charges are unfare.
                                I called to 121 on 4th and 5th november, but call cemter executives were not much helpful.
                                Airtel mobile number: [protected]

                                So please request to reverse all sms charges+taxes from bill of october 2017

                                Regards,
                                Rahul jain
                                +1 photos
                                Airtel customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Sachin Gadekar
                                  from Pune, Maharashtra
                                  Nov 5, 2017
                                  Report
                                  Copy

                                  Address: 411037
                                  Website: Airtel broadband

                                  Airtel sales executive mr. Santosh (Pune, swargate area) told me that he will deliver active connection to me on 03/11/2017, for this commitment i wait for 4 days, without searching for other isp. So i have paid rs. 500 in cash to document collection executive mr. Nilesh. And after this both are not responding properly.

                                  But on 03/11/2017, 04/11/2017 and 05/11/2017, he has not received any of my calls, also not responded to my messages.

                                  I dont know what is the reason but if they are not capable of delivering services on time then they have to be clear towards their committment.

                                  I sufferred a lot mentally due to this.
                                  Airtel customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    Akram Mansuri
                                    from Pune, Maharashtra
                                    Nov 5, 2017
                                    Report
                                    Copy

                                    Address: Mandsaur, Madhya Pradesh, 458001
                                    Website: www.airtel.In

                                    Sir i update my sim in 4g but not 4g update an on my mobile all do not disturb service are activated by you and *121# service also deactivated by you when new 4g sim is gave to me by your retailer and my old 3g sim is deactivate. So please notify me why do this to by you andi also complaint on your airtel office in mandsaur
                                    Sim no. Is [protected]
                                    Update date 14october2017
                                    Name-akram mansuri
                                    Airtel customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      V
                                      Vader
                                      from Bargarh, Odisha
                                      Nov 5, 2017
                                      Report
                                      Copy

                                      Address: 795001

                                      My email is vader. [protected]@gmail.com, i am a customer of airtel. A verified aadhaar user. Airtel bank constantly blocks my account. And ask to verify my aadhaar when i submit my case to [protected]@airtelmoney.com (After every second exchange of mails from "[protected]@.." email where i could not resubmit my aadhaar, again by reply. Automated replies will come with specified responses where i usually click "call back now" but they never do. The word says 7 days from that time to this time (Funny)?. But without specifying the customer in which imaginary email do we send back he attached "evidence" we end up sending o all the available email s of airtel mockery service after that it sometimes. Get the job done. But yet to block anytime with your money in it which airtel hijack without prior notice. We learn the issue only if the case is there with the automative emailer sense your issue. I like the 4g so i choose airtel other than that nothing is trustworthy in the service. Airtel bank s highly inappropriate in the way they serve their costumers. App is buggy, and w get the [censored]load pain
                                      Airtel customer support has been notified about the posted complaint.
                                      Nov 05, 2017
                                      Updated by Vader
                                      The zip of IManipur west- mphal sagolband area is 795001 not 795002, if you ask to avail your postpaid service they will not provide. Because it's not 795002. If you care to correct them thru email they won't listen . I have suffered and can't avail service because they made an error at Open Network Airtel. What a sorcerery.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit