Airtel Complaints & Reviews

Hi,

This is regarding the claim which i made recently. I subscribed for airtel secure on 14th of october. And i got a confirmation mail from airtel stating device is protected from now. On october 24 my device got damaged. I raised a claim on 30th october. Since i was unable to claim within 48 hrs. I spoke to one of customer care rep. They told to raise a complaint after 15 days and also he clearly mentioned that device is under insurance no need to worry. After 15 days i raised a complaint regarding the same. I got a call from airtel stating claim cannot be processed since the incident happened in cooling period. Again i called customer care and asked details about airtel secure. This time i spoke to aarthi. I explained same scenario to her. She told no need to worry you can claim insurance. I explained that i got a call from airtel stating this cannot be claimed. She transferred call to floor supervisor, again i explained the scenario to her and she even told you can claim. No worries. Again i explained the situation to her and she finally told you cannot claim under this scenario. My concern here is if they cant insure the device in first 15 days, then why they sent an email to me stating device is protected from 14th october. Also why the reps working in airtel is unaware of this. Why airtel sent me a wrong communication in email stating device is protected from now. Also no one were able to explain the cooling period until i explain to them. Because of the wrong communication is sent i m facing this issue. Kindly address this issue and provide me a solution.
Phone number:[protected]

Hello sir /mam, In my 4g hand set with 4g sim, I didn't get 4g speed, Airtel network provides very slow speed, it looks like 2g speed and network very bad, it's netspeed is too slow and doesn't show 4g network, it always show 2g/3g network,...

I'm currently in cambodia. I arrived from new delhi today morning. I've subscribed to airtel's 3999 ir roaming pack for this country and my phone is still not working. I'm missing crucial business phone calls. My mails to airtel have gone unanswered. I'm sick and tired of this company. Please resolve asap. Not only will i not pay this subscription pack, i will take you to consumer court for loss of business. Not to mention pull the plug on all three airtel services that i currently use.

This is really same full for airtel if he provide service of airtel secure to customers and charges every month, then there is no response from airtel side.

I claim for airtel secure my phone camera is damaged and i upload the all relevant document, i got a mail from airtel secure that upload a image of fmip deactivate, i do not understand how can i deactivate the plan when only sign in and sign out option in fmip, i also upload the image of signout of fmip but they rejected. I reply on the same mail to explain me how can i daactivate the fmip.

There is no reply from airtel secure and no one call me, when i called on 121 around 3 time they also don, t about this...

Is there any one responsible for waisting my time or money... This is a secure plan for airtel not for user...

I want my phone repair against my plan

Narendra singh
[protected]

Airtel vodafone are cheaters company. They are not fair and only fair company in india is jio

Today my jio sim was not working in chitrakoot.
I tried to charge airtel for advertised rs399 offer for me. When i go to airtel best offer, it was showing me deafault offer at rs 399 for one month validity and one rs 399 offer for 70 day 1gb each day and roaming outgoing also free. When i recharged it recharged for 28 day with no roaming call free. I got deceived.

My fried also shown rs399 for 72 days offer aftet dialling *121*1# and when he chose option on sms option, he was deceived and was charged for rs 149 2gb instead for desired 399 78 days.. Now 2gb will get finished in 2 days.. He was left cheated..

When we both tried to call 121 customer support.. It gives endless option and you will never reach to customer support executive..

Big fraud company.. That is airtel..

I have tried vodafone also in past..
They are also big # cheaters

Please save yourself from these companies..

Buy jio, good services, good customer support and best is that no cheating to sell 2gb at the price of 28 gb..

Go fore jio.. Mukhesh is honest.. Big honest compared to airtel vodafone owners.. Who are big time cheaters.

Hi,
I have recharged my mobile airtel [protected] with tha amount of rs 448. Money has been debited from my account. But i have got the msg as "your airtel mobile [protected] online recharge txn id 509125 of rs 448 has been initiated."

But the recharge has not been done yet. Could you please help me in resolving this soon. Its really urgent.

Thanks & regards
Shashi

I was delhi circle customer of post paid connection and i am in up west circle from 16th oct 2017 & from day one due to poor network i unable to receive call and internet on my no,. After suggest airtel care i have port with up west circle dated 4th nov and issue is also pending, this is the very unprofessional service provided to customer and i have two time file the complaint dated 25th oct - no.[protected] and dated on 4th nov[protected],

Now issue is still pending no one is taking seriously this is harassment of customer rights, pl look this matter on top priority,
Regards
Sushil kumar
Cell no.-[protected]

As a reputed indian telecom company (Airtel), they misleading customers to porting number to airtel. I was a reliance postpaid customer and airtel offer me attractive plan ie 299/- per month (Post paid) and the plan includes all india calls unlimited and 21 gbg data per month for number porting from reliance to airtel. As usual i was changed my mind and port my reliance number to airtel postpaid 299/- plan. Now my number ([protected]) ported to airtel postpaid and airtel deceptive me because they provide 399/- per moth plan to me only 1gb per month. This act is totally disappointed me that as a reputed indian company mis leading all customers forcefully to posting their mobile number to airtel.
Mobile number: [protected]

I recharge 495 plan but not get 4g speed. Tower position show h+ or e and speed show 0.1 k/s. Complaints 4 times but reply me that problem will be solved within 24 hours. But after 24 hrs same problem. I can't use internet. When i data on speed show 0.1 k/s and h+ at tower position. All ready 7 days gone, i want either solve the problem or return my money as soon as possible.

I recharged with airtel app with debit card two times . 98 rs internet pack then my account debited 98 rs two time. After get massage app error caused to failed recharge. There is no balance credited my mobile. I want my money back 186 rs

On 12 september 2017, i visited airtel store, kopergaon, ahamadnagar to link aadhar number to my mobile [protected]. There i got registered with my aadhar no and thumb impression. I got message aadhar link will be done in 48 hrs & informed by sms. But additionally without my permission they activated airtel payment bank account. I got sms about that. I called customer care 121. He said he can't close account. He told me to call on 400. I called on the no. But is asking me for mpin change and no person to talk there.
I am requesting please deactive my airtel payment bank account

People need to cal 5 times (Atleast) to reach me everytime they cal it says not reachable
When i try to call someone it says call failed i need to turn on airplane mode and turn off and again call them
They say 4g but docomos 2g is faster then airtel internet
First of all i thought its decice issue now i changed to iphone 7 plus now the situation is more worse.
Everyday the cal ends in between the talk, then after not reachable
Please find a solution for this, cant miss all the calls on time
If the same continues i need to switch to another network

Dear service team,

Hi, this is ritu ghosh from purbasthali having airtel prepaid connection no. [protected] lost my mobile yesterday, hence, i want to request the airtel team to please block this sim card asap.

Please guide me through the process of issuing a duplicate prepaid sim card (If possible, with the balance amount from my previous sim). I expect a quick solution to my problem with further knowledge of the procedure.

Thanks & regardes
Ritu ghosh
Mertala chandipur
Burdwan - 713513

My phone was snatched by some goons on 31st oct 2017. I immediately called airtel to block it. I visited airtel store on 31st oct with my aadhar and got new sim after completing formalities required. Store person assured me that it will get activated within 4 hours but it did not.
I called cuatomer care 10 times in 3 days but no response received.
I again visited store on 4th nov morning and again completed all formalities and got new sim again with assurance of 4 hours. That also not activated till now.

Instead they have activated the theft sim again. After enquiring customer care i did not get any response. They asked me to visit air tel store again.

My points-
1. Who is responsible for misuse of lost sim
2. How many time i have to visit airtel store
3. How airtel will compensate mental harrassment and agony???
4. Why should i pay bill when i'm not getting service??

Airtel claims max. 40mbps speed in the hotspot device but i not even getting 1 mbps speed also... Weak signals and npt even one device gets connected properly. Very disappointed to pay so much and get nothing in return. I already told my problem to airtel customer care but after sp many calls also it didnt get resolved. I want my prblm to be solved asap.

I am using airtel service in which i have a recharge of rs 499 on 9th of october whose validity is for 84 days but it stop working on 4th november early morning which make trouble for me. Sir/ madam, i hope you will understand my problem and quickly take action on this matter, so that airtel will not cheat with any other people
Your faithfully
Paras nath singh yadav
Jalalpur rajajipuram lucknow

I have airtel sim and its show no service, i am currently using this number out of india . it was working fine last week but i forget recharge balance last two month, please active my sim i will recharge amount, please do the needful your support. my mail ID [protected]@yahoo.com

note : i already register my Adhar card

I have recharged my mobile number with rs.399. It is been advertising that you will get unlimited calling for 70 days. But today i have called up on my relatives for an important issue and in middle of the conversation the call got ended up and intimating that you don't have enough balance to make a call. I just checked out for terms and conditions, it is no where published in company's site.

I shifted my Airtel plan from postpaid to prepaid 3 months ago.
But recently from 3days, I am unable to make outgoing calls since I came to Bangalore 3days back .
The problem is not with sim we tried with other mobile. It didn't work
Please help...

I had paid rs. 5500 as annual subscription in the month of june 2017.in september i had to shift my apartment and requested for shifting of connection to the new address. The service engineer indormes that installation can not be done and suggested disconnection. So we forced to get the airtel dth connection disconnected and placed the request for refund of the balance amount. But to our utmost surprise the refund offered was only rs. 2900 even though we used the connection for 100 days out of 365 days. The refund should actually be rs. 4000 approx. We again raised our complaint to the call centre and then they raised the refund amount to rs. 3100. Also the executives were very rude and unethical specially anju and anuj from the refund department. Why am i penalised for this, i really do not know. But i want to have my due refund of rs. 4000. Also no refund is been given for the instrument even though we have duly refund the same. Please help us and company like airtel dth should not be allowed to eat my hard earned money.