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Airtel Complaints & Reviews

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Updated: Dec 22, 2025
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U
unrao2
from Hyderabad, Andhra Pradesh
Nov 4, 2017
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Address: Hyderabad, Andhra Pradesh
Website: Airtel

Hi,
I have been using airtel from many years mostly prepaid data packs using dongle and my no is [protected].
But from last few months i am not using my dongle and today i recharged with rs 349/- and my sim is not working. When i called cust service they told me that my sim was alloted to another customer
And i cann't use the sim and the balance will be used by another customer.

How come you do like this to any customer who is loyal and using your services from many years and giving my hard yearned money to others. Your staff arrogant reply hurts me badly after losing my money rs349/- and they are telling there is no solution to this problem and i have to loose my money.

Narasimha rao
[protected]
Airtel customer support has been notified about the posted complaint.
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    Abhimanyu Kumar Yadav Yadav
    from Saharsa, Bihar
    Nov 4, 2017
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    Address: Saharsa, Bihar

    Dear, sir mene [protected]
    No. Pe 20 october 2017 ko

    My airtel app (Reg no-[protected]) ke through

    Rs 349/-
    She recharge kiya tha.
    Joki is no. Pe kisi karan recharge ni ho paya or
    Transition fail ho gya,
    Ab airtel customer is payment ke liye responsible ni le rahe hein. Or balance refund she mana kar rahe hein,
    Plz help me, or balance refund karne ke liye fir darz ki jaye..
    For this work i am thankful to you..
    +1 photos
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      P
      Ppmfahim
      from Chidambaram, Tamil Nadu
      Nov 4, 2017
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      Address: 623523

      Dear team,

      Unable to connect internet in periyapattinam pin 623523 we mad complaint in airtel customer care support complaint number - C4GSP[protected] please do needful

      By
      Periyapattinam guy's
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        A
        Aathi456
        from Coimbatore, Tamil Nadu
        Nov 4, 2017
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        Dear airtel team,
        I had installed "airtel dth" because of the availability of most of the tamil channels (Including vendhar tv channel no: 777). Vendhar channel has been removed from the list a few days ago and i was very disappionted with your approach of removing tamil channel without any reasons. I watch certain shows in vendhar channel which was the reason i bought airtel dth. Please review your decision on removing that channel and i expect vendhar channel to be added in the tamil channel list.
        Airtel customer support has been notified about the posted complaint.
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          M
          Melbourne Dsilva
          from Mumbai, Maharashtra
          Nov 4, 2017
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          Address: Thane, Maharashtra, 401201

          Dear sir,

          Its been 3 & half i am complaining that i am not able to receive internet connection both at vasai e and vasai w. Each time i launched a complain i was told your problem will be solved within 72 hrs. But still nothing is done.

          So now i want to shift to prepaid that is the only option left as i can't change the no. [protected]. Because this no. Has been circulated world wide to all my clients.
          Airtel customer support has been notified about the posted complaint.
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            M
            Mudi
            from Gurgaon, Haryana
            Nov 4, 2017
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            I recharged my airtel no with 148 rs on 03 nov 2017and as displayed in the airtel app i was supposed to get benefit of 6gb 3g data. But even after waiting for 12 hours or so i did not get the benefit. When i called the customer service executives they insisted me to wait for 3 days to get the benefit. It was utter disregard of the promises made by airtel time and again. I told them it is impossible in this era to be dataless for 3days but they did not come out with any solutions. Feeling handicapped i told them to transfer the amount back to my airtel payment bank where from it was deducted but to my surprise they are not ready for that but insisted that it will be credited in the voice call account which means that i have a compulsion to utilize 148 rs via calling method instead of desired data.
            This is just ridiculous and i am forced to call off airtel services.
            Kindly register my complaint.
            Cell no [protected]
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              R
              Rajori Das
              from Tinsukia, Assam
              Nov 4, 2017
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              Address: Cachar, Assam, 788005

              I upgraded my sim to 4g on 4 nov 17 and now my both sim doesnot work...the old one is showing emergency calls only and the new one is not read my the mobile even... My sim number is [protected]

              And alternative contact nmbr is [protected]
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                S
                Shuvradeep Dutta
                from Duliagaon, Assam
                Nov 4, 2017
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                Address: Kamrup Metropolitan, Assam, 781011

                I upgraded my 3g sim to 4g last week but still my sms services are not reinstalled even after a week... My voice calling is working okay... Only that i can't receive or send sms... And i contacted the nearest airtel service center, but they too are unable to solve the issue... And hence i m debarred from the otp's as well... Please help... My no.-[protected]
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                  S
                  Sachet Mathur
                  from Shahganj, Uttar Pradesh
                  Nov 4, 2017
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                  Address: Lucknow, Uttar Pradesh, 226020
                  Website: after porting tata docomo to airtel

                  Hello Sir same thing happened to me also 59059 is not connecting i converted my docomo sim [protected] to airtel, the thing here is i am not getting incoming calls please solve it my alternate number is[protected]
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                    N
                    nikul joshi
                    from Ahmedabad, Gujarat
                    Nov 4, 2017
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                    Ple delete my airtel mony bank accont and adhar link with it...i dont want this account.my mobile no is [protected]..it made by store of airtel without my permission. And also remove my adhar link with airtel benk
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                      S
                      Shivam_925
                      Nov 4, 2017
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                      I have just ported to airtel, i am not able to connect to 59059 so my new sim is not active. Could you please let me know how to proceed. I only have this number to contact, which is not working now. We have to connect to 59059 for tele-verification but somehow i am not able to connect. I have full network coverage. On customer care also i am unable to connect to tele-operators
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                        P
                        PrabhatTyagi
                        from Delhi, Delhi
                        Nov 3, 2017
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                        Address: Gautam Buddh Nagar, Uttar Pradesh, 201304

                        I have recharged 365 days plan 10gb data on 28/10/2017 at 11:57pm on 11/11/2017 it was stoped working how even i have not used internet totally more then 3-4 hours how could 10gb data plan will get expired in this period of time. Does airtel provide such kind of service if this will not be resolved i will do esclate it to the highest level as much as i can or put the matter to consumer forum different channels. When i tried to call customer they say that i have used
                        Total 10gb data in 3-4 hours i think they have now started to looting the people

                        [protected]
                        Prabhat tyagi
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                          S
                          Supreet Mákwan
                          from Mumbai, Maharashtra
                          Nov 3, 2017
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                          Address: 393001

                          I have airtel 4g sim, and i am supposed to get high speed internet service but it is no where near 4g speed. My internet does not work sometimes while all the time it doesnt have proper speed, when i switched to airtel, i was getting better service but now its horrible. Other companies are providing better quality internet. If you dont solve it, i may switch to other network. I hope my problem will be solved shortly.
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                            I
                            Indhusriairtel
                            from Delhi, Delhi
                            Nov 3, 2017
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                            Address: 603002
                            Website: www.airtel.in

                            Hi team,

                            I have tried to recharge my airtel prepaid number [protected] on 19th october 2017 for the amount of 399 through airtel offical website. My bad luck it got failed but money got detected from my account. I was notified that it will be refunded within 7 working days. But its been 15 days still money is not yet refunded. Please try to resolve the issue as soon as possible. Kindly give me instant updates on the issue to my mobile number.
                            Airtel customer support has been notified about the posted complaint.
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                              V
                              vickyblues
                              from Kumbakonam, Tamil Nadu
                              Nov 3, 2017
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                              I received a message stating that videopindw service has been activated @ rs. 30 for 7 day (S)... How come you deduct amount for activating a service which i never asked for and most importantly i don't have such a feature in my mobile to use that damn service... I have been your customer for quite a long period of time and this makes me feel like i'm gonna quit airtel...
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                                A
                                Amit Kumar khatik
                                from Vadodara, Gujarat
                                Nov 3, 2017
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                                Address: Indore, Madhya Pradesh, 452010

                                Hi it’seems it’s totally fake scheme of airtel i m all so faceing sm issue i avil this service of airtel and it’s totally bocce plan and now they r say my incedent r not covered it’s mishandling of phone now i trying to understand what is mishandling if my phone slipped in washroom now they don’t covered my phone at the time of of policey they saying you’re phone is covered of 40k now they r rejected my claim and it’s show everyone r facing sm issue with the name of mishandling of phone if we can bye airtel policy and they give this kind of customer service and after 8 year of relationship and this what they do with me
                                +1 photos
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                                  D
                                  Darling Chotu
                                  from Mysore, Karnataka
                                  Nov 3, 2017
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                                  Address: 516216
                                  Website: d kottapalli

                                  Hii sir internet has my area not comming last few days. I have using only airtel network.network has poor.my montly reachge in 349 in 28 days only other network was 399 in 84 days.i was angry to u r network.worest in service custer care services. My problems not sloves.
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                                    D
                                    DRMurugan
                                    from Changanacheri, Kerala
                                    Nov 3, 2017
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                                    Website: www.airtel.in/mobile/prepaid/tamilnadu

                                    I am using airtel 4g prepaid sim in a airtel 4g datacard. I have recharged for 56 gb data/ 28 days. I didn't have any issues for the initial few days. Afterwards it always connected to 2g network and data loading was dead slow. Each day i have call the customer care rep and they won't resolve the issue. They transfer it to senior excutive and they will say as i have used the full 2gb data for the previous day, it is not activated for the next day. They told me they will activate, and it will be connected to mostly 3g afterwards and this happens like four or five times. It was happened again and again. Ultimately today they said i have used the 2 gb data for day, though it was connected to only 2g network for the whole day.

                                    It seems they cheating people technically. Because i don't understand why it is not connected to 3g or 4g and how they could activate from their side, if they are not blocking my data usage.
                                    Kindly resolve this issue otherwise post this on every social media and if possible i will file a complaint against this.
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                                      A
                                      Abhishek Asu
                                      from Delhi, Delhi
                                      Nov 3, 2017
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                                      Address: New Delhi, Delhi, 110096
                                      Website: www.consumercomplaints.in

                                      Dear service team,

                                      Hi, this is mr. Abhishek kumar from delhi having airtel prepaid connection no. +91-[protected] and airtel postpaid number +91-[protected]. I lost my mobile today evening, hence, i want to request the airtel team to please block this sim card asap.

                                      For more information you can contact on my brother number +91-[protected]

                                      Thanks,
                                      Abhishek kumar-delhi state
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                                        nitinchakraverty1234
                                        from Varanasi, Uttar Pradesh
                                        Nov 3, 2017
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                                        Address: New Delhi, Delhi, 110045

                                        Hi,

                                        It has been really sad to observe the worst ever services from airtel. I bought an airtel secure plan in the month of sep'17.

                                        I never have been careless in my handling of the phone, you can check the condition of the phone. It is still has same new finish even after using it for a year and half. However, i was never aware that slipping of phone while driving as to be some specific occasion until i heard that my claim has been rejected due to i was driving and phone slipped from my pocket because of an small accident which i met while driving and i slipped due to y carelessness. What a rubbish statement ever...

                                        May i request you to look into concern as after 25 days of rigorous follow up i could register my claim, i have been told that claim is rejected. I have not taken this secure services from insurance provider and i dont want to hear their lame excuses. I am going to proceed with legal option if not taken my request seriously.

                                        Hoping to hearing from you soon.

                                        Nitin
                                        [protected]
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