Airtel Complaints & Reviews

Hi,

On 2 nov, 2017, i received the sms that gameind service has been activated in my account rs 30/7 days and the balance deducted automatically.

On calling your customer care, the agent was rude as she replied that it is my fault, and that i have activated it online.

Firstly, i never activated the service, and as the time stamp shows it was activated at 1:46am when i was sleeping. I would like to know how the service got activated in the first place, and please deactivate the service and refund the deducted amount as i have never activated the service in the first place.

Mob: [protected]

I got broadband connection from airtel and paid 3 months of rent in advance.
I raised a disconnection request before using it for 3 months and they suggested me to continue till 3 months and then raise a disconnect request.

But now when i place a disconnection request they are are charging 992 rupees and claiming that the connection is a postpaid.

My concern is how can they easily fool customers by charging on prepaid account.

Mobile no:[protected]
It's very sad to say that the Airtel mobile network is very very poor at my location at Gangulavari cheruvu palli with 524230.Datanecting services also up and down.If you are not rectify the problem we will portable to any other good network.

As i ported my 4 no - [protected], [protected], [protected] & [protected] to airtel from reliance in june with 349 infinity plan that promised me unlimited free calls, 100 sms per day nd some data... As i don't use data, i have the work of calling and msgs only... Every month, i am being charged 300 - 875 rs. On the name o[censored]sage, the customer care gives different replies everytime, they promise for call back but they never... Even they too admit that i am being charged extra...
Only because of this issue, i cant pay bill on time and have to give late fee too unnecessarily

I took the plan from mr. Ankit jaiswal
Designation: partner
Mobile: [protected]
Email: a_md. [protected]@airtel.com
This guy doesnt pick my call since 2 months, the last time i complained him.

I want it to be clear what ways i am being charged, and want the same as i was promised and for what i ported to airtel...
I am fed up by complaining to the executives, though i have the option to port to other company but i want the company to know what is going on so that someone else doesn't get in the same trouble as i am facing

Dear sir
I have so many call to customer and so many email said your ceo also because last two moths in my bill wrong charges and not generate bill in time i have so many call but customer care officer said that system problem pl sir last two month i am tried face this problem we are using cug plan and we are use approx 8500 connection in my bill wrong charges below detail
Internet charges
Late fee charges my number [protected]

When i bought the connecting i was informed i will get 2 months of balance with it. However it got disconnected in 1 month.

Later the installation team talks does not pickup calls. The installation team members name (From gurgaon)

Harsh: [protected]
Zakir: [protected]

I need complete refund that i paid at the time of installation due to the false commitment.

Dear sir,
i was perches new etop sim card bus it can not be activeted by my dealer and i informed him but they can not gatting series plz provide me
etop sim.

Mahaveer prajapat
MAHAVEER MOBILE PARTS AND ACCESSORIES
FATEHNAGER
[protected]

My name is mohit bamrotiya. I am a airtel user since 6 years. Last 6 to 7 months i am getting very bad speed in internet. When i am on 4g network it gives only 50-70 kbps speed. So, just imagine that what speed is give me in 3g or 2g networks. I complainted for it many time in airtel customer care but, they called me that they will resolve it. But, nothing resolve. Please help me my mobile number is [protected]. Please help!!!

I have ported from docomo to airtel. I wanted prepaid sim but they gave postpaid card saying it's compulsory.
With plan of 299 (With 20gb data) saying it's exclusive for docomo users. When i started using airtel i got 399 plan with only 10gb data. Now they are saying you have to stick with this plan for next 4 months and you can't avail other airtel plans.
I have new 4g handset and with now airtel 4g card. Saying that i should b able to avail 399 84 days plan.
I want to change from postpaid to prepaid asap.

I went to airtel relationship center (Kr puram, next to traffice police station, bangalore 36) on 22nd oct. I made a request to convert my postpaid to prepaid.
They told that my security deposit will be adjusted with 19th oct postpaid bill amount and i need not pay the bill.

They gave me a 4g prepaid sim [protected] [protected].

Its been more than 10 days but still my postpaid connection is active and prepaid in not yet activated. I raised a complaint 55086404 on 24th oct. It was closed without resolution and i did not receive any call from them. Today again i raised a complaint 80742070 because my due date for previous month bill is approaching and i will not be able to pay the amount because the delay is from your side.

Why are you providing such pathetic customer service airtel?
I have no other option but to switch to idea or vodafone after registering a complaint with trai for the mental agony that you have subjected me to.

I have received call from unknown person saying that as per sbi guidelines we are issuing new cards, please share your old card details to verify and so i have shared all my sbi credit card details and lost money, as per checking money is paid at airtel payment bank desk, so many fraud cases i could see on this, so complaining on this, so please help me out from this quickly

I loaded bulk amount in airtel money and lost because some tech issue,
I tried to get it back last one week,
Airtel money pointing airtel mobile team,
Airtel mobile pointing airtel money team,

In-between chandrika service specialist (I don't know whos that, it may be some third party) giving high level technical explanation like airtel money is not responsible for there (Airtel money) mistakes...

Last one week i fight with bellow teams

1. [protected]@airtelmoney.com

2.[protected]@airtel.com

3. [protected]@in. Airtel.com

4. 121

5. 400

6. Chandrika service specialist airtel payments bank limited.

Finally they are directly forcing me use that money as a talk time on same mobile number for some years...,
They replied like this and they r updating customer issue responded.

For airtel guys reference :

Case wallet query :# 914882

Mysel[censored]sing airtel service from last one years with relationship number # [protected] and landline number # [protected]. I am facing issue with internet speed which provided by airtel. Due to inconsistency in network speed my vpn disconnect frequently and struggling to do my office work. Initially i thought issue with internet speed because i am using 8 mbps speed, hence i upgraded from 8 mbps to 24 mbps speed, however still i am facing issue. I logged several complaints but still my issue not fixed. Really i am very disappointed with airtel service.
I am planning to use social media to tell about worst service provided by airtel if my issue not fix on priority.

Name # banktesh kumar
Mobile # [protected]

I added rs-475 in airtel app wallet (Mobile no-[protected]) 1 month ago. From that time onwards, whenever i try to use my wallet to do any transactions, it refuses by saying "no debit transactions are allowed as it has been blocked".

After registering complaint no-824880, they asked for aadhar & i provided that too. But, still nothing is changed.

Please sovle this as this had become headache for me & airtel customer cares are not there for helping us by call.

I did a recharge of 330 on [protected].
Amount has been deducted from my account, but recharge not done.
The below msg was received.

Thank you for using your sbi debit card 459xx5733 for a purchase worth rs330.0 on pos payust[protected] at airtel2/raj/prepaid txn#[protected].

Pls resolve this issue asap.

Regards
Geetanjali raisinghani
[protected]

I have been using my airtel number for the past 12 years and since a month or more, i cannot send text messages and this is extremely irritating and may cause a problem in case of an emergency. Kindly look into this asap as sms is a basic necessity for an individual. I have tried multiple settings on my phone and still it is the same. Service center executives have zero knowledge about anything. Airtel customer care is never reachable. Poor service high rates. Extremely dissatisfied and disappointed with airtel.

Sir / madam i want using online netbanking but my old phone no is not working which no is [protected] i want replace to my no [protected]. Plz replce my no. My account no is [protected]

My mobile missing i tell customer care.but staffs no response.thief change nameisacetell it's my number.but your staffs say now sim card who name tell me.thief cell and number take and go.i tell your customer service.but thief name tell and black i stuff tell what can i do tell pls.

I recently ported my airtel prepaid no. [protected] from mp-cg circle to airtel karnataka circle.

Post porting, i am able to make outgoing calls from the airtel number. However, i am unable to receive any calls. Whenever someone tries to call me, they get a message - "number is invalid". This is really disappointing. Airtel doesn't seem to have any immediate solution.

Also i get error code 536 on dialing *121#...

Sir,
I am a premium user of airtel prepaid sim (Ph. No :[protected]). Many airtel users known to me in my family and friends circle, everyone of them are able to avail the 399 offer (Rs 399, 70 gb for 70 days).
Even when this plan came before for 84 gb i couldn't avail it and when i contacted the customer care, they told this offer is available to only select users, but why not me?? I am also paying a hefty amount for my sim and also availing the rate cutter plans, but it's becoming non economical for me and it's a spendthrift.
Other sim carriers are offering well cheap plans for the cost and is available for everyone.
Please make sure i am getting this offer or else i would like to have a conversation with the senior officials or else there is no other way than porting my number.