Airtel Complaints & Reviews

My phone was snatched by some goons on 31st oct 2017. I immediately called airtel to block it. I visited airtel store on 31st oct with my aadhar and got new sim after completing formalities required. Store person assured me that it will get activated within 4 hours but it did not.
I called cuatomer care 10 times in 3 days but no response received.
I again visited store on 4th nov morning and again completed all formalities and got new sim again with assurance of 4 hours. That also not activated till now.

Instead they have activated the theft sim again. After enquiring customer care i did not get any response. They asked me to visit air tel store again.

My points-
1. Who is responsible for misuse of lost sim
2. How many time i have to visit airtel store
3. How airtel will compensate mental harrassment and agony???
4. Why should i pay bill when i'm not getting service??

Airtel claims max. 40mbps speed in the hotspot device but i not even getting 1 mbps speed also... Weak signals and npt even one device gets connected properly. Very disappointed to pay so much and get nothing in return. I already told my problem to airtel customer care but after sp many calls also it didnt get resolved. I want my prblm to be solved asap.

I am using airtel service in which i have a recharge of rs 499 on 9th of october whose validity is for 84 days but it stop working on 4th november early morning which make trouble for me. Sir/ madam, i hope you will understand my problem and quickly take action on this matter, so that airtel will not cheat with any other people
Your faithfully
Paras nath singh yadav
Jalalpur rajajipuram lucknow

I have airtel sim and its show no service, i am currently using this number out of india . it was working fine last week but i forget recharge balance last two month, please active my sim i will recharge amount, please do the needful your support. my mail ID [protected]@yahoo.com

note : i already register my Adhar card

I have recharged my mobile number with rs.399. It is been advertising that you will get unlimited calling for 70 days. But today i have called up on my relatives for an important issue and in middle of the conversation the call got ended up and intimating that you don't have enough balance to make a call. I just checked out for terms and conditions, it is no where published in company's site.

I shifted my Airtel plan from postpaid to prepaid 3 months ago.
But recently from 3days, I am unable to make outgoing calls since I came to Bangalore 3days back .
The problem is not with sim we tried with other mobile. It didn't work
Please help...

I had paid rs. 5500 as annual subscription in the month of june 2017.in september i had to shift my apartment and requested for shifting of connection to the new address. The service engineer indormes that installation can not be done and suggested disconnection. So we forced to get the airtel dth connection disconnected and placed the request for refund of the balance amount. But to our utmost surprise the refund offered was only rs. 2900 even though we used the connection for 100 days out of 365 days. The refund should actually be rs. 4000 approx. We again raised our complaint to the call centre and then they raised the refund amount to rs. 3100. Also the executives were very rude and unethical specially anju and anuj from the refund department. Why am i penalised for this, i really do not know. But i want to have my due refund of rs. 4000. Also no refund is been given for the instrument even though we have duly refund the same. Please help us and company like airtel dth should not be allowed to eat my hard earned money.

Airte dish [protected]
Sir humko diwali se pehle call ayi thi k agr aap 355 something ka airtel dish ka rechrge krvate ho to aap ko 3months ke lyi dish service milegi. Then sir maine recrhge se pehla 29 september ko hlpline pr call kri k 355 ka jruri hai ja fir mai360 ka recharge krva lu to sir ohno ne bola han sir krva lo and butt kamm se km 355 ka hona chahiye agr 360 ka hoga to v same plan milega aap ko. Abb ek month chall kr dish bnd ho gyi. Mai 2 din se coustmer care walo se bol raha hu butt abb vo mera numbr uthne se hi hatt gye hai. Aap 29september ki recording sunn skte hai.
Please sir jitne din bnd hua + 2month ka benifit mujhe dilvaya jaye.
Thank you.

2) i had made 1 recharge of rs 349 on[protected] to +91 [protected] airtel my airtel app registered mobile is +91 [protected]... My alternate no is [protected]... Sir pls help me to refund the 349amount sir/mam which is very helpfyl to me...

You have done a tax/bill payment through iob internet banking on 04/11/2017 for rs.349.00 from a/c no :1700xxxxxxxxx67

I received a pop up after my call with my remaining balance that I had an offer amounting RS. 399 with a validity of 84days on my 4g sim. However, when I recharged I got only 35days validity. On enquiring in customer care desk they made no effort to solve my problem and just kept informing that I didn't had any offer of 84days while reminded that I was a provided a misleading message by the company. A pathetic service was provided to me.

I got a msg from AIRTEL DTH that if I recharge my airtel dth account [protected] with aitel payments bank, i will eligible to get upto 50% cash back. I did the recharge by my airtel payment bank account [protected] but did not get any cash back in my airtel payment bank account . I lodge a complain and received a complain id 67213660. Today I have got a call from [protected] and a woman talked with me very roughly and blame me that i have complaint wrong and disconnect the phone. It is really not expected from Airtel. Please do the needful. I have attached offer SMS screenshot with this mail.
Name- Rahul Banerjee
Contact no -[protected]
Mail id- [protected]@gmail.com

My Airtel Sim card no.[protected]U is inactive from past 20 days. I got new sim card no[protected]U. But it is also inactive. Please activate any one of the sim and let me know urgently.
Hoping for reply as early as possible.
Priya Jagtap

Just port in from reliance gsm [protected] to airtel delhi prepaid. After porting i'm unable to recharge my gsm prepaid sim with any top up, frc, sms.

Many times spoken with customers care, they register the complaints but no resolution provide till now.

Really overwhelmed to use india's best network as they claim they are.

Thanks
Airtel mobile no [protected]
Alternate no [protected]

I had applied for a broadband connection from airtel and paid 3 months rental, amounting to inr 2828, in advance. The immediate next day, i asked airtel customer care to cancel the request for the new connection. The installation hadn't been done when asked for cancelling the request, i also informed their field executive on phone not to do the installation. Post that, i have called airtel customer care at least 4 times and everytime i call them, they tell me that i will get a call from them to initiate the cancellation and refund process. It's already been more than a week and still i haven't received any call and i don't have any visibility on the refund status yet.

Cancellation request details:
The request no. 89528026 for your airtel fixedline no. [protected] is registered on 28/10/2017 17:18. Your request will be resolved by in next 2 days.

Hi sir/madam, as per above reference no. I am using post paid connection of airtel and my cell no. Is [protected] but last couple of months facing problem due to network coverage issue. I have complaint regrading this matter in airtel 28 july 2017 but could not get any satisfactory reply from their. Please take action against the airtel so that they could not make fool of other people.

Please help

Dinesh rawat
[protected]

Hi,

Please be noted that, through the below link, fraudsters have looted rs 30000 from my account. Can anyone let me know how to get back that money from them. But once after completing the transaction i have received the message as transaction failure. But still amount have been debited from my account.

http://pay.airtelmoney.in.net/SelfcareTopUp/slf/%3fPcnVL=lQVNjPDz3pD3%252Bbi5V%2...⇄

I have reacharged for 399 on 28/10/2017 which promised to give me unlimited calls and 1 gb internet per day for a month but today i. E 4/11/2017 it says no balance.
You call your self the india fastest network and this is what happens when it come to service. Very much disappointed on this kind of sercices. Please try to check and fix it as soon as possible.

Please improve your services. How horrible experience i have i can't even explain.

Cardholder's name didn't matter 3 years back. Why can't you guys get that new sim/duplicate sim need not require # adhar update. People can suffer big difficulties because of your beautiful service.

I just needed duplicate sim. If my cardholder person is moved to a different country, will younot provide me with a different sim card?

Dear
I am using mb. No [protected] which is child no. Of [protected] i am facing problem of low internet speed i also raise sr to your helpline 198 but your network team told me that data service is not act. On my no. If it possible how can i use data in slow speed but for confirmation i call to your executive on 198 but they talk very rude please take a strick action against him whose name is arvind its my birth right to complain your services if not work properly.

I am holding a post paid account with airtel and in spite of making surplus amount and that too within due date, my account got deactivated y'day.. I have been calling their customer care for past 2 weeks and also written e. Mails to their official e. Mail ids. They claim that this was due to technical issues at their end but no resolution provided so far. I am completely upset with their poor responsiveness.