Airtel Complaints & Reviews

I got a message from airtel about to activate this 399 plan you will get 1 gb 4g data and free all local and std calls. But my balance get deducted from my my main balance. Today i call customer care he said that you will not get this benefits because there is some conditions weekly you will get only 1000 min to talk. That's free min you have consume. So your balance is deducted.
But my concern is that the message that i got from airtel in which message it was not mentioned any condition. Kindly look into this issue. And return my deducted balance.
Regards,
Bikas pathak
Mib - [protected]

I receieved a message at 5, 27 p. M. On 31st october in my mobile to recharge for rs. 399/- to get free calls etc. Along with 56 gb for 56 days. I got the recharge done for rs. 399/- instantly but, unfortunately got the instant message on my mobie that i have been provided the benefits for 28 days only. I lodged a complaint on 1st november. Ref. No. Was cbnrv[protected] at 19:58 hrs. A reply came on 3rd nov, that recharge benefits have been put in my account but it is not clear with me whether the benefits are for 56 days or for 28 days. Because i wandered to every nook and corner but could not find the answer. Can you tell me what validity i have got - 56 days or 28 days and also can you tell me how to reach your customer care/complaint over phone directly without any hassle? Shikharendra prasad das. Mobile no. [protected]

Hi,

We are taking airtel broadband connection for our company by calling call centre.

Airtel technician visited our premises and confirmed that broadband connection is available and asked for the payment.
We have given them 2828/- as the advance 3 month payment.
Next day when they came for connection they informed us that connection is not possible as db is not available, i asked for my refund on september 3rd, 2017 we have written them first mail asking for refund on my account.

They informed us that as the connection is taken under the name of company we have to provide the company account details. After that we have provided them cancelled cheque and bank details of my company account.

As we are moved from that location the cheque collection is not possible for us, we are keep requesting them to transfer the money to my account and they keep ignoring it.

Its already 5-6 moth time and they are not returning our money. There different executives are keep promising me that the money is returned on bank account but still its not returning.

Dear Sir,

I Have taken my Airtel prepaid sim no [protected], when i checked recently its on other person name.

Kindly help me how can i change the sim on my name and address

Regards,
VIPUL DONGRE

I went to airtel gallery in dombivli east, thane maharashtra to link my airtel no to aadhar card. I didn't have the no with me as it is with my grandma who stays in mumbai. It was not possible for her to go and get it done as the no is on my name. The associate employee who could have done it refused to do it just because i didn't have the phone with me. When i went to other airtel gallery they helped me and linked my no to aadhar card. I waited at east gallery for 1 and half hour long. Still they didn't consider my request and refused flatly to help me. Kindly take appropriate action against the employee so that no customer henceforth will be harassed by them the way i was done.

Sir i was in uae for past 5 months. I tried to open my airtel number now as i'm back in india. But it seems like my mobile number got deactivated without even consulting me. This is so poor service. My mobile number was [protected]. This number is linked with my all bank accounts. Please reactivate it.
Alternate number for contact :- [protected]
Email [protected]@gmail.com

I had lost my airtel sim card last 1 and half month back no. Is [protected],
Today i asked to retailer recharge my airtel no.in [protected], by calling him on call from my office, but he wrongly recharged to lost no. [protected].
Can you please re-arange recharge amount to my active no.[protected].
Please contact me for any clarification on my active airtel no.[protected].

Hi,
I have been using airtel from many years mostly prepaid data packs using dongle and my no is [protected].
But from last few months i am not using my dongle and today i recharged with rs 349/- and my sim is not working. When i called cust service they told me that my sim was alloted to another customer
And i cann't use the sim and the balance will be used by another customer.

How come you do like this to any customer who is loyal and using your services from many years and giving my hard yearned money to others. Your staff arrogant reply hurts me badly after losing my money rs349/- and they are telling there is no solution to this problem and i have to loose my money.

Narasimha rao
[protected]

Dear, sir mene [protected]
No. Pe 20 october 2017 ko

My airtel app (Reg no-[protected]) ke through

Rs 349/-
She recharge kiya tha.
Joki is no. Pe kisi karan recharge ni ho paya or
Transition fail ho gya,
Ab airtel customer is payment ke liye responsible ni le rahe hein. Or balance refund she mana kar rahe hein,
Plz help me, or balance refund karne ke liye fir darz ki jaye..
For this work i am thankful to you..

Dear team,

Unable to connect internet in periyapattinam pin 623523 we mad complaint in airtel customer care support complaint number - C4GSP[protected] please do needful

By
Periyapattinam guy's

Dear airtel team,
I had installed "airtel dth" because of the availability of most of the tamil channels (Including vendhar tv channel no: 777). Vendhar channel has been removed from the list a few days ago and i was very disappionted with your approach of removing tamil channel without any reasons. I watch certain shows in vendhar channel which was the reason i bought airtel dth. Please review your decision on removing that channel and i expect vendhar channel to be added in the tamil channel list.

Dear sir,

Its been 3 & half i am complaining that i am not able to receive internet connection both at vasai e and vasai w. Each time i launched a complain i was told your problem will be solved within 72 hrs. But still nothing is done.

So now i want to shift to prepaid that is the only option left as i can't change the no. [protected]. Because this no. Has been circulated world wide to all my clients.

I recharged my airtel no with 148 rs on 03 nov 2017and as displayed in the airtel app i was supposed to get benefit of 6gb 3g data. But even after waiting for 12 hours or so i did not get the benefit. When i called the customer service executives they insisted me to wait for 3 days to get the benefit. It was utter disregard of the promises made by airtel time and again. I told them it is impossible in this era to be dataless for 3days but they did not come out with any solutions. Feeling handicapped i told them to transfer the amount back to my airtel payment bank where from it was deducted but to my surprise they are not ready for that but insisted that it will be credited in the voice call account which means that i have a compulsion to utilize 148 rs via calling method instead of desired data.
This is just ridiculous and i am forced to call off airtel services.
Kindly register my complaint.
Cell no [protected]

I upgraded my sim to 4g on 4 nov 17 and now my both sim doesnot work...the old one is showing emergency calls only and the new one is not read my the mobile even... My sim number is [protected]

And alternative contact nmbr is [protected]

I upgraded my 3g sim to 4g last week but still my sms services are not reinstalled even after a week... My voice calling is working okay... Only that i can't receive or send sms... And i contacted the nearest airtel service center, but they too are unable to solve the issue... And hence i m debarred from the otp's as well... Please help... My no.-[protected]

Hello Sir same thing happened to me also 59059 is not connecting i converted my docomo sim [protected] to airtel, the thing here is i am not getting incoming calls please solve it my alternate number is[protected]

Ple delete my airtel mony bank accont and adhar link with it...i dont want this account.my mobile no is [protected]..it made by store of airtel without my permission. And also remove my adhar link with airtel benk

I have just ported to airtel, i am not able to connect to 59059 so my new sim is not active. Could you please let me know how to proceed. I only have this number to contact, which is not working now. We have to connect to 59059 for tele-verification but somehow i am not able to connect. I have full network coverage. On customer care also i am unable to connect to tele-operators

I have recharged 365 days plan 10gb data on 28/10/2017 at 11:57pm on 11/11/2017 it was stoped working how even i have not used internet totally more then 3-4 hours how could 10gb data plan will get expired in this period of time. Does airtel provide such kind of service if this will not be resolved i will do esclate it to the highest level as much as i can or put the matter to consumer forum different channels. When i tried to call customer they say that i have used
Total 10gb data in 3-4 hours i think they have now started to looting the people

[protected]
Prabhat tyagi

I have airtel 4g sim, and i am supposed to get high speed internet service but it is no where near 4g speed. My internet does not work sometimes while all the time it doesnt have proper speed, when i switched to airtel, i was getting better service but now its horrible. Other companies are providing better quality internet. If you dont solve it, i may switch to other network. I hope my problem will be solved shortly.