Airtel Complaints & Reviews

Hi team,

I have tried to recharge my airtel prepaid number [protected] on 19th october 2017 for the amount of 399 through airtel offical website. My bad luck it got failed but money got detected from my account. I was notified that it will be refunded within 7 working days. But its been 15 days still money is not yet refunded. Please try to resolve the issue as soon as possible. Kindly give me instant updates on the issue to my mobile number.

I received a message stating that videopindw service has been activated @ rs. 30 for 7 day (S)... How come you deduct amount for activating a service which i never asked for and most importantly i don't have such a feature in my mobile to use that damn service... I have been your customer for quite a long period of time and this makes me feel like i'm gonna quit airtel...

Hi it’seems it’s totally fake scheme of airtel i m all so faceing sm issue i avil this service of airtel and it’s totally bocce plan and now they r say my incedent r not covered it’s mishandling of phone now i trying to understand what is mishandling if my phone slipped in washroom now they don’t covered my phone at the time of of policey they saying you’re phone is covered of 40k now they r rejected my claim and it’s show everyone r facing sm issue with the name of mishandling of phone if we can bye airtel policy and they give this kind of customer service and after 8 year of relationship and this what they do with me

Hii sir internet has my area not comming last few days. I have using only airtel network.network has poor.my montly reachge in 349 in 28 days only other network was 399 in 84 days.i was angry to u r network.worest in service custer care services. My problems not sloves.

I am using airtel 4g prepaid sim in a airtel 4g datacard. I have recharged for 56 gb data/ 28 days. I didn't have any issues for the initial few days. Afterwards it always connected to 2g network and data loading was dead slow. Each day i have call the customer care rep and they won't resolve the issue. They transfer it to senior excutive and they will say as i have used the full 2gb data for the previous day, it is not activated for the next day. They told me they will activate, and it will be connected to mostly 3g afterwards and this happens like four or five times. It was happened again and again. Ultimately today they said i have used the 2 gb data for day, though it was connected to only 2g network for the whole day.

It seems they cheating people technically. Because i don't understand why it is not connected to 3g or 4g and how they could activate from their side, if they are not blocking my data usage.
Kindly resolve this issue otherwise post this on every social media and if possible i will file a complaint against this.

Dear service team,

Hi, this is mr. Abhishek kumar from delhi having airtel prepaid connection no. +91-[protected] and airtel postpaid number +91-[protected]. I lost my mobile today evening, hence, i want to request the airtel team to please block this sim card asap.

For more information you can contact on my brother number +91-[protected]

Thanks,
Abhishek kumar-delhi state

Hi,

It has been really sad to observe the worst ever services from airtel. I bought an airtel secure plan in the month of sep'17.

I never have been careless in my handling of the phone, you can check the condition of the phone. It is still has same new finish even after using it for a year and half. However, i was never aware that slipping of phone while driving as to be some specific occasion until i heard that my claim has been rejected due to i was driving and phone slipped from my pocket because of an small accident which i met while driving and i slipped due to y carelessness. What a rubbish statement ever...

May i request you to look into concern as after 25 days of rigorous follow up i could register my claim, i have been told that claim is rejected. I have not taken this secure services from insurance provider and i dont want to hear their lame excuses. I am going to proceed with legal option if not taken my request seriously.

Hoping to hearing from you soon.

Nitin
[protected]

I have opted for airtel broadband service. I paid ₹6018/- online after confirming from them the service availability in my area. After a delay of 4days now they are telling that it is not possible to provide the connection. At the time of taking my payment, every person told that the service is available. This is worst kind of service and i have been taken for a ride. I am a retired officer and i can't go anywhere outside. Now no one is caring to answer my calls. This is the very worst service i have ever seen in my life.

After several reminders for refund amount of security deposit for my airtel no's [protected] & [protected], airtel appellate team replied as below.
In spite of digitization they can't trace my details and expecting me for slip copy after 5 years.

Airtel reply.

"dear mr. Mussarrat ali,

This is in reference to your email requesting refund of security deposit on your mobile numbers [protected] and [protected].

Subsequent to our discussion on [protected], we regret to inform you that we are unable to trace the details of the payment of the security deposit on both your numbers. Hence, we are unable to process the request for refund.

Further, we request you to write us back with the scanned copy of the receipt if any, so that we can check and address your issue accordingly.

Thanks for reaching out to us.

Delighted to assist you.

Yours sincerely
Chaitanya velicheti
Airtel, the fastest network of india"

One of my airtel no has 3600 credit limit and my monthly bill is around 100 rs. I had not pay bill since last 5 month due to smaller vlaue now i am try to pay bill.

In these 5 months they had charge 3 time late payment charge and after call on 198 no (26th oct 2017) they are committed to waive up all late payment charge with in 48 hours. I had wait for 4 days but it has not done. On 1st nov 2017 they had told me that i am given request for waive up your late payment charge and committed now it will waive up in next 24 hours.

On 2nd nov 2017 he was called to 198 no they are refused to waive up and told me these all amount he must pay than and than your no will start and keep me on hold for around 10 min after that call has been disconnected..

But surprizing think is that when i call today (3rd nov 2017) they answered that as of now not any complain or request was given to them for waiver of late payment charge,

I am suffuring from last 15 my no is also block from them.

My problem is not waive up my money but there answer which are change day by day.

From there late response i will pay additional 100 late payment fees for current month bill which are renew yesterday (02nd nov 2017).

My no is [protected]

Dear sir/ madam

I'm with mobile number of ”[protected]". I would like to get call recording of incoming and outgoing of only this number"[protected]" which i had conversationed with these number for the last september 2016 to december 2016. I'm in urgent need o[censored]r help. Hope you help me soon. I will be very thankful to you on doing so expecting your help very soon.

Thanking you sir

Sir, I have registered my complaint several times in the Airtel Customer Service Center. But this has not been true till date. This problem is coming in my number from 5 to 6 months. And whenever you call it, then you will say it will be all right soon.
NAME AJAY GAUR
My Mo. [protected]
Sircle UP EAST
COMPANY AIRTEL

I am cug customer and when sms received that 2g b free for using enternet on apr 2017. I agreed too but valued for three months each month only 2gb. With in a month 2gb completed they cut the enternet they cut also but billing they shown the charges for three months my no is[protected]resolve it are advice where to complain my cug address is guntur division scrly

Hi
On 21 10 2017 inr 24100 debited from my bank account through phishing activities of my debit card where scammers stole my debit card details online. My bank account statement shows that my amount credited to airtel money. Also airtel mobile no from delhi location used in this activity they are [protected] and [protected].

Our question is how airtel denied they are not received any amount from my debit card and also how airtel issue no to scammers to do such activities
We want clear probe in this matter and if airtel found dead guilty we want compensation as well

Dear team,

Actually i had a lot of trust in airtel service from last 5 years, but yesterday i came to knew that it was fake.

When i had some issue regarding the sim, i went to the nearest airtel service center (Sahakarnagar bangalore-92) at the token number t236.

The representative was very worst in providing the service. He is not telling what to do, what needs to be done and no one could help me on it. Sitting infront of him for almost 1hr is just a waste of my time. He was just doing his own work without helping me.

If airtel peoples cant provide a proper service then what is the use of being fastest network provider in india, nobody cares u unless you provide us the best service.

...

I ported my mobile number ([protected]) 0930 hrs on 29 oct 2017 from BSNL to Airtel. Bsnl disconnected service 2315 hrs on 02 Nov 2017. But AIRTEL SIM not activate. Please do check and help to activate my AIRTEL number. I am highly disappointed.

Alternative contact no ; [protected]
Email ; [protected]@gmail.com

I had tried to load my airtel money wallet ([protected]) with 5000 rupees using the my airtel application on 1st nov 2017and the transaction had failed. I had closed the application.

Later received a message stating transaction failed and retry link to make the transaction. Upon clicking the link, my airtel application navigated to payment method to make payment for failed transaction amount of 5000.

The payment was successful and the airtel money wallet was not loaded, instead my number was recharged for 5000 rupees incorrectly.

Kindly investigate this issue and refund my money to wallet or credit card.

Attached the transaction message screen print and i'd proof for your reference

I have uograded my airtel broadband from 4 mpbs to 8 mpbs but past 4 months data usage i amnot able from airtel.in first data usage was not matching with my excel sheet now past 1 month data usage is showing 0 gb uses i havfe inform airtel airtel appellate team now happy with that service they are able to resovled my complaint my airtel complaint no 89632830 still not resoved since two days. Is this way airtel service to your client harrasing clients not hayyy with airtel service ver very very poor service of airtel now provide me in writing that airtel will not be alabe to resolve my compaint

From,
Dhruvin desai
[protected]

Mobile data was deactivated from my number after changing a plan. I called and raised a complaint on Oct 24th but the request was closed in a couple of days without resolution. I have been calling customer care daily since then and I get a standard response: wait for 24 hours, backend team is working on it. Although my account has more than 13GB of data, still I can’t use the services.

In this day and age, it is very inconvenient not to have Internet. The grievance is about their customer care which gives people false promises and is totally incapable of solving an issue.

I also decided to port to another vendor and generated a porting code; even the risk of losing customers doesn’t bother them it seems. All this while I would be charged for a plan which has data but I wouldn’t be actually using anything.

If anyone know about any appellate authority for Airtel, please let me know.

Atul Sinha
[protected]

I have lodged so many complaints to customer care about the network issue and call drop but they never took it seriously and problem is still the same.. Even getting worst. They have gave me free data free calling but because of their # service.. I am not able to use anything.

Earlier airtel was one of the best network but now its really ghatiya. See the screenshot.. Network is showing gprs.

I will never ever recommend airtel.

Piyush gupta
+91 [protected]