Airtel Complaints & Reviews

I am not getting SMS in my airtel number since the last 8 days. I am currently in Germany and its extremely difficult to manage the bank accounts without the SMS

I have mailed to [protected]@airtel.com and they told me to send a screen recording but sadly when I send the screen recording I got a message that tells, " The Email you have entered could not be found" and suggested to mail it to [protected]@airtel.com. Again [protected]@airtel.com told me that My Email didn't register against my airtel number and suggested to call 121 to register. By calling 121 I didn't have any option to register or talk to a customer care executive instead, though, I didn't opt for any language but I got Manipur mixed up with Hindi. I am ok with Manipuri but Hindi I completely don't understand. Plus I can't verify my Email through Airtel App. I got a message to verify my email but I just can't verify it. When I clicked on the VERIFY button Airtel App opens up and no further instructions to go ahead and verify it.

I have recharged a wrong mobile number on april 19 2022
Wrong number:[protected]
Transaction id: [protected]
Amount: 666
Right number:[protected]
Need to reverse a recharge done to wrong nbr to right nbr

I have sufficient balance in my airtel india SIM no. But I am unable to get incoming calls and SMS.

My airtel 4G hotspot is not working. Have tried resetting it still not working. It shows the connection name when turned on in my list of wireless networks, but it does not connect. The colours on my device are green, blue and red in that sequence. Normally the red changes to green/blue when connected but this is red for the longest time. Called customer care but they did not help either....

The recharge is shown as in-progress even after 5 hours of recharge. Please help.
Please complete the recharge, and return the money for the second recharge

Hello Team,

Today (18/04/2022) I recharged a unlimited plan of Rs.209/- in my airtel no-[protected] through airtel web with the transaction ID[protected] and order ID[protected] as attached. The payment was done through BHIM UPI app. It was very urgent for me to continue with my work using it’s data pack. However as usual airtel didn’t process my plan and the plan is not yet activated. I tried to connect to 121 and 198 helpline, simply not able to connect to advisor.
In a response to my email from their nodal email service, they are not able to track the transaction ID as they haven't received any payment.
Please help me understand, if we receive the message from airtel stating payment received and now if the same airtel denies to address the issue, then is this not a fraud happening here.
I really can't handle all these kind of pain. Request you to please take a appropriate action against my concern.

Not get my recharge in airtel showing failed and not get the refund also what to do know

I have recharge Airtel number [protected] on 13 march 2022 9.24am
But recharge not received and again I recharge that number in evening 5.43 pm and that was done properly but my previous recharge on morning not received and not cash back in my wallet.and tell me about customer care number on that I directly talk with your company.

Hello Sir,
I am in trouble that my Airtel Payment bank account is freezed from long time..so that all money(12103.28INR) got stucked and I can't withdrawal a single amount of money.. When I contacted to Airtel payment bank they demanded Kyc documents. I had also submitted all documents on 9th Dec and then a Msg received from Airtel Payments Bank that Your restrictions will be lifted with In 2 working days.. Still my account is not...

My mother in law has been using airtel dth service no [protected]-001 Under name Pushpalatha.

I am been charged 15 rupees for these many years without our knowledge.

This is a PrePaid connection and it's solely my decision to recharge or not
Who is airtel to loot my money in the name of maintenance charges.

It's been 60 months I have charged 15 rupees
Which whole lot comes to 900 rupees

It's like a SCAM to cheating illiterate people without there knowledge

I want my money back has refund.

It's a PREPAID SERVICE and ONLY MONTHLY CHARGES TO BE CHARGED NOTHING ELSE.

no one is willing to have maintenance for this kinda service. We have whole lot of choices provided for this.
Whoever want whatever service there will opt for.

I want to transfer my last recharge to my correct number from wrong number

WRONG NUMBER - [protected]

CORRECT NUMBER - [protected]

AMOUNT - 455.0

TRANSACTION ID - [protected]

I have ported my number [protected] from vodafone to airtel.
Once after I insert sim there will be full signal again there will be no network
And i am not able to call 59059 for activation as its not working.
Please help me to resolve this ASAP as its urgent

Hello Sir,
I am in trouble that my Airtel Payment bank account is freezed from 2nd April .so that all money(29087.10INR) got stucked and I can't withdrawal a single amount of money.. When I contacted to Airtel payment bank they demanded Kyc documents. I submitted all the documents 10th April, 13th April but only Msg I received from Airtel Payments Bank that Your restrictions will be lifted with In 2 working days.. Still my account...

I am using Airtel SIM (prepaid)since 2002.
Now I am working in Kuwait, I am recharged my connection with Rs 99 every month.Since last month I am unable to get OTP on my mobile. I have called all the help line no as well as my son/friend went to the airtel office also mailed to [protected]@airtel.com but no use they only replied customer should come their office, but right now it is not possible to come India.
I am requesting for eSIM so can use it and no need physical SIM.

What is the procedure to get eSIM with same no.

I have done recharge of 100 Rs on my number- [protected] on 14th April
It is not getting reflected in my phone, I am not able to use outgoing or incoming services for calling. When called to customer care number, IVR tells about the recharge is successful and asks to recharge again
please resolve my issue

Hello, I recharged my airtel mobile with but I got message like this
Hi, Payment of Rs. 479.0 via Upi has failed. Order Id:[protected]. If money has been deducted, it will be refunded to your account within 7-10 days. Please keep the Order ID for future reference.(15/4/22)

Hi, Payment of Rs. 455.0 via Upi has failed. Order Id:[protected]. If money has been deducted, it will be refunded to your account within 7-10 days. Please keep the Order ID for future reference.(22/2/22)

Hi, Payment of Rs. 399.0 via Upi has failed. Order Id:[protected]. If money has been deducted, it will be refunded to your account within 7-10 days. Please keep the Order ID for future reference.(6/10/21)

I keep getting my trust broken I didn't get my refund till today, I'm just vexed by airtel customer care please kindly help me

I have Airtel prepaid SIM ([protected]) from Hyderabad, Telangana. Before leaving for Saudi I took international roaming service on it. The message was that it will be activated upon reaching the destination. But after reaching Riyadh it's not catching any network. This sim is linked with my bank. Please resolve as it is important to receive SMS and OTP on it. My Saudi Number is[protected]. Also I have alternate postpaid Airtel SIM [protected]...

My name is Atish i am use vodafon service then i recently port airtel. When I am home, network and internet speed is slow.

I am an user of Airtel Internet. Airtel gives less data or steals data. I have plan of 2GB data per day and i am only able to use 1.7 GB of data after that Airtel shows that you have consumed your 100% daily data limit. Airtel cheats us daily of 300 MB data. Pls help