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Airtel Complaints & Reviews

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Updated: Apr 22, 2026
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H
himanshu dass
from Roorkee, Uttarakhand
Oct 27, 2017
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Address: New Delhi, Delhi
Website: www.airtel.in

Dear sir

I claimed my handset for accidental damage on 24/10/17. On 25/10/17 i got a call from one assist they asked for a declaration mail from registered mail id (Because phone number is registered on my sister, s name), my sister sent declaration mail to one assist with all details which were asked. But now airtel verification representative is saying that we are closing your claim because phone number is not on your name. Using phone number on any family members id is a general thing. My number is a postpaid number which i am using since many years.
Who is paying bill airtel never asked, who is using number airtel never asked, who take phone insurance airtel never asked, but when time came to having the benefit of policy which i took and paying premium, it became a issue for not claiming the handset. I speaked with one assist customer care representative, they have no issue in this condition and are ready to claim.
Please look into this matter and do the needful.
Airtel customer support has been notified about the posted complaint.
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    sudha50
    from Ludhiana, Punjab
    Oct 27, 2017
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    Address: Panchkula, Haryana, 134109

    I had taken airtel fixed line wi-fi connection ph. No.[protected] about 7 months back. Your company was laying under ground cable for wi-fi connection just under my main gate. I had also allowed your people to install junction box on my boundary wall which people normally don't do. I was assusered of excellent connectivity, high speed internet connection and best customer care service. For couple of months i was really satisfied with the quality of wi-fi service but for the last two months i am sorry to say that i find that airtel service is not only bad but it's hopeless. For last 17 days i have made atleast 20 complaints. I have talked and told my problem to mr. Verma mobile number [protected] and mr. Sandeep mobile number [protected] and was assured each time that it would be set right within 24hrs.. All the calls to both the numbers have been recorded with their knowledge i have also forwarded screen shots of the display on my mobile screen informing that my connection has been disconnected.in all i have mailed 19 photos including videos of the modem to mr. Sandeep on his above mentioned mobile number. I have also informed both the gentlemen that i will be constrained to take the matter to consumer court for harassment, mental torture and above all deficiency in service. My husband is 71yrs old and a heart patient and i am myself 66yrs old and suffer from back problem. I thought it proper to first bring this to your notice. Under the circumstances i request your goodself to kindly issue necassary direction to the person cocerned to set right the problem within 72hrs. Failing which i will be left with no other option but approach consumer court with yr grievances and also claim compensation from airtel. Sudha vyas # no.384, sector 12 panchkula
    Airtel customer support has been notified about the posted complaint.
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      umarsheema
      from Chennai, Tamil Nadu
      Oct 27, 2017
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      Address: 602105

      We have taken a portal from vodafone for our company cug a month back and had associated with airtel but network coverage in our factory is very very poor. We have been keep on complaining about this discrepancy and till this time we have the same problem. We expect to close this issue within a day or two otherwise we are forced to take a decision for not solving network issues. This seems to be very tough but you have not satisfied the customer.
      Airtel customer support has been notified about the posted complaint.
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        M
        mittal.ankit16
        from Siliguri, West Bengal
        Oct 27, 2017
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        Address: Darjeeling, West Bengal, 734003
        Website: airtel.in

        Airtel has consecutively produced an error in my bill for the 8th time. I have repeatedly told them that there is an error and they assured that next time onwards this error will never occur but again the same mistake from this inefficient company.

        They have said that the closed user group in the postpaid family plan will be entirely free but since they are of the fact that the end user will not be checking the bill so they have failed to produce any discount on that and thereby increasing my bill amount and not for the first nor second nor third!!! But 8th time...
        Airtel customer support has been notified about the posted complaint.
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          S
          srinivasamlisc
          from Delhi, Delhi
          Oct 27, 2017
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          Address: Bangalore, Karnataka, 560072

          I don't know when i activated this service which swallowing my money once in two days. I tried to deactivate by calling customer care and all the way but they are not deactivating this service it is really a robbery of innocent peoples money and government should take serious action on this telecommunication networks. Please deactivate the above service on my number i am fed up with the financial burden.
          Airtel customer support has been notified about the posted complaint.
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            K
            Kedarnath panigrahi
            from Jajpur, Odisha
            Oct 27, 2017
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            Address: 753012
            Website: www.airtel

            I have been advised by a communication from airtel that my hpsubsidy amounting to165.48 has been deposited in my airtel bank a\c[protected], i may contact santosh communication, purighat, cuttack, for withdrawl. I visited twice tu sontosh communication, but he refused to paywith a pretex that he does not have any advise from airtel in this regard. Pl help.
            Airtel customer support has been notified about the posted complaint.
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              S
              salim ibrahim
              from Puttur, Karnataka
              Oct 27, 2017
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              Address: Dakshina Kannada, Karnataka, 575001
              Website: Www.airtel.in

              It was on 28th of last month where i requested for a new broadband connection. I’ve been following up until last week and then i stop bothering. Till date no representative have come for installation. My ref no. 88761192.
              When i call the customer support and then i hear (India’s leading network provider) is where i get more annoyed, since it’s not standing up to the mark of forget the best, at least average.
              I have been your customer for more than a decade and i came on a leave of one month vacation from abroad. I had to recharge so many times (That too airtel postpaid - my bad) and today u r calling and asking y haven’t i paid my bill on time. Give me one good reason to do as u guys say. 10 years of being ur customer dint do any good to me then why the hell are you guys even into this business. I’m not saying more since i don’t want to lower my self esteem.
              Airtel customer support has been notified about the posted complaint.
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                Monali Pradhan
                from Hyderabad, Telangana
                Oct 27, 2017
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                Address: Cuttack, Odisha, 753008

                I am yet to get 349 rs recharge amount which was deducted on 14th oct for a failure recharge through airtel app. I had complaint for 3times and called customer care 2times already. According to them i am supposed to get the amount with in 3 working days. But still waiting for my amount. I am not sure how many times i need to call and ask for my money. Customer care service is pathetic.
                Airtel customer support has been notified about the posted complaint.
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                  P
                  Preetha Naidu
                  from Salem, Tamil Nadu
                  Oct 27, 2017
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                  Address: Coimbatore, Tamil Nadu, 641004

                  Hi,

                  I have a corporate account with airtel. They suddenly changed the name of company in my bill without my permission. The new company name mentioned does not belong to me and i dont know how they attached that company name to my address. For last 4 months i have been following up to no resolution from airtel.

                  Pathetic service and very frustrating. Customer care reps speak like broken tape recorders. They say the same thing again and again without even understanding what we are saying. Similarly emails dont work. We get a copy paste of the same message even if we mail them a 100 times.

                  I am unable to account my bills as the name of company mentioned in the bill is wrong. I cannot take credit of gst.

                  This kind of response was totally unexpected from airtel. I will be porting out of airtel if they dont resolve in next few days.
                  Airtel customer support has been notified about the posted complaint.
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                    A
                    AKSHAY SANTOSH PATIL
                    from Ratlam, Madhya Pradesh
                    Oct 27, 2017
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                    Address: 461111
                    Website: Airtel payments bank

                    My last two transection of ₹6 & ₹106 were debited from airtel payments bank wallet but not recharged in Bsnl mobile
                    TX. Id =[protected] (106₹)
                    TX.id=[protected] (₹6).
                    Please complete that process...
                    Oct 27, 2017
                    Updated by AKSHAY SANTOSH PATIL
                    Not recharged till now

                    My previous complain ref.no. is
                    =OT[protected]
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                      V
                      Venkat Sudheer Reddy
                      from Bengaluru, Karnataka
                      Oct 27, 2017
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                      I recharged number with 260 rupees on 29/09/2017. For the offer 1.5 gb/day for 28 days. But whenever i turn on my data, my main balance is being deducted. I lost 250 rupees in my main balance.

                      I tried many times to reach customer care. I couldn't able connect to customer care by given number (121, 123).

                      Even i went to airte store thinking i may get some details. But staff said they were busy busy and couldn't help that time.

                      Please help me out with this.

                      And make sure airtel has a complaint box in their mobile app and websites.

                      Thank you.
                      Airtel customer support has been notified about the posted complaint.
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                        A
                        anilk77
                        from Mumbai, Maharashtra
                        Oct 27, 2017
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                        Address: 560037

                        I am using air tel post paid no (81*44) from last 1 year, because of too much out stand bill every time, i have given request to airtel to migrate to prepaid a month ago, but it was not done. But un fortunatly in a qucik time, i suppose to travel to china country for more than 3 monts, now i am in china country, yesterday my post paid sim lost signal and checked in aitel app, it show as prepaid. I called customer care, they have told it is already converted to prepaid. But with out my confirmation before converting to prepaid, how they have migrated my sim?
                        Airtel customer support has been notified about the posted complaint.
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                          Ramya Batlanki
                          from Hyderabad, Telangana
                          Oct 27, 2017
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                          Address: 500030

                          I have a 4g handset and i got a new 4g sim onl because if this offer nd now its not valid on my nun can i know y it's not valid y do u promise thigs wen u can't do it this is not fair when u cant give it to everyone dont advertise about it make sure i[censored] give such advertisements or else one would prefer a better company who would provide a better service
                          Airtel customer support has been notified about the posted complaint.
                          Change mobile number in Airtel DTH service from [protected] to [protected] in customer ID [protected]
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                            S
                            Sheikh Ismael Zabi Ulla
                            Oct 27, 2017
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                            I have airtel sim [protected] the number was disconnected on 01/10/2017 due to non-usage of 90days.
                            From the date of deactivation i have contacted airtel relationship center and also send a mail to [protected]@airtel.com they only make a fake promise daily that they will reactivate my sim but i still now my no not reactivated nd suddenly with rudely arc saying sim no longer available for you and i send a mail again to [protected]@airtel.com they still they are saying same thing so kindly solve my issue such a important sim that one
                            Airtel customer support has been notified about the posted complaint.
                            Block my airtel number [protected] immediately I have lost
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                              M
                              Md Jahangir Khan
                              Oct 27, 2017
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                              Address: Patna, Bihar, 800007

                              I have airtel Sim [protected] belongs to Bihar Patna however i came to Saudi Arabia in Jeddah but i found my sim network in not showing. no network available please help us.

                              My Email ID: mohd.[protected]@gmail.com
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                                G
                                from Jalpaiguri, West Bengal
                                Oct 26, 2017
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                                Address: Balasore, Odisha, 756039

                                Sir,
                                I am GOURANGA DUTTA having an Airtel connection [protected], I have recharged the amount of Rs.399 and got only 70days validity. I recharged through My Airtel app and I got conformatio about 84days validity by recharge of Rs.399. I recharged the same but got only 70days. I called to 198 customer support and failed to get any appropriate resolution regarding my 84days validity. I also got the SMS about same and for your kind conformatin find the same from the attachment. But your agents are not giving me any concrete information and resolution.
                                As per my view is concern the customer support agents are not so much efficient to serve the customers of Airtel. Airtel is one of the best network but having worthless customer support agents, you should be ashamed of it.

                                Lastly my concern is that you just look into my issue and provide me the rest 14 days of validity and call me back after the resolution.
                                Airtel customer support has been notified about the posted complaint.
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                                  S
                                  from Perambalur, Tamil Nadu
                                  Oct 26, 2017
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                                  Address: Salem, Tamil Nadu, 636002

                                  I had visited Airtel 4G Centre at Sarsha College Road -- I raised complaint wrt
                                  a) Low Speed
                                  b) Higher Charges being billed, since Jio consumer were given Rs 459 charge for 84 days unlimited calling messaging and 1 GB Data

                                  Your execuitve told we have the same plan and we will increase the speed I said ok to convert and be in Airtel

                                  However A call came from Airtel Customer care and he explained lower charge I told keep the same plan since I would loose balance of Data of 53 GB increase the 4 G speed which is very low else let me shift to JIO

                                  Now you have stopped the mobility services leading to business loss it is very unethical

                                  Regards
                                  Sachin Sethi
                                  [protected]
                                  Airtel customer support has been notified about the posted complaint.
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                                    S
                                    from Gurgaon, Haryana
                                    Oct 26, 2017
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                                    Address: 121006

                                    Wynk music: mp3 & hindi songs

                                    Your rating:[protected]

                                    Everyone attention! If you are a music lover please read this with mind and heart... This website is a totally fraud... Website is like a game, no one can solve the problem. This website company agree with me our website is a bug and wynk music mailed me read every one the same wynk mailed me... (We can't commit you any time line for this,) website charged money for downloading but website provide you a gimmick of website 'aao solve your song after that you ll get download the song, if you solved the website gimmick however website provide you a worst version of song... Original song recording is a 1411kbps i am going to registered fir against wynk music after that i filed a case against wynk music because wynk music harass me a lot... This website is a home of harassment and wynk music regularly invented new kind of harassmental things. This kind of websites doesn't know what is the meaning of songs and music soul... Only knows how can we earn money with innocent people therefore wynk music create a 'mayajaal' of website... Yeh log itne 'bikmange' hai ki, aap ki mahanat ke 5 rupee bhi khaa jaate hai to be continued...
                                    Next...

                                    Wynk mein koi responsible nahin hai...

                                    Wynk answer you a monopoly tactic

                                    Why you people not downloding songs open internet...
                                    Waise hi music industry 'barbaad' hai, baaki in websiteon ne kar diya hai... Aaj tak samaj nahin aata ki gaane sunne ke bhi monthly paise do,... Wah kaya business hai... Duniya ka sabse aacha business...
                                    To be continued...

                                    Sandeep katariya
                                    [protected]@gmail.com
                                    [protected]@gmail.com
                                    Airtel customer support has been notified about the posted complaint.
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                                      Rahul_sap24
                                      from New Delhi, Delhi
                                      Oct 26, 2017
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                                      Address: Gautam Buddh Nagar, Uttar Pradesh, 201305
                                      Website: www.airtel.in

                                      Hello,

                                      I have raised a request for new broadband connection on 12th october to airtel in my area and have sent the required documents to the person named manish, also paid the rs 500 activation charges as requested by him. Due to feasibility issues, they are not able to install the connection in my area. It's being two weeks now and my amount has not been refunded until now.

                                      Here is the transaction id for paying activation charges: [protected]

                                      Best regards,
                                      Rahul
                                      Airtel customer support has been notified about the posted complaint.
                                      Name hardyal compny airtel mobile number [protected] ko deactivate karna hai
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                                        Rajagopalan Ramasubramanian
                                        from Bengaluru, Karnataka
                                        Oct 26, 2017
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                                        Address: 560075
                                        Website: ICF

                                        My mobile number [protected]
                                        unable to link adhhar number. The airtel office at thippasandra, bangalore advised me to change the sim card to new one[protected]u. Evenafter that i am not getting otp to enable adhaar linkage.
                                        Sms is not working.
                                        Repeated request no response
                                        every time they say they are taking up the matter with ho.
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