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Airtel Complaints & Reviews

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Updated: Dec 22, 2025
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R
ruthresh1
from Delhi, Delhi
Oct 25, 2017
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Address: 500081

I have been charged with 250 rs extra every month. I need to call customer care every month its really frustrating and highly irritating. Every time they tell me your issue will be resolved, but it is not been resolved. I strongly feel they are trying to cheat customer. Every time they confirm this is issue from our end and they will resolve it next time and it is repeated very time.
Airtel customer support has been notified about the posted complaint.
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    S
    Suryanarayn
    from Delhi, Delhi
    Oct 23, 2017
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    Address: Nagpur, Maharashtra

    I am using airtel number [protected] for pre paid connection. However, network is very poor in my residence at no.13, iii (Sn), cpwd colony, seminary hills, nagpur. Neither i get net work nor data connection.
    I have spoken to one of your representative few months back, he said the issue will be resolved but the problem still persists.
    Please look into the issue and relsolve as soon as possible. Else i may have to port the number to some other service provider.

    Regards
    Suryanarayan
    Airtel customer support has been notified about the posted complaint.
    Oct 24, 2017
    Updated by Suryanarayn
    Complaint not solved till 24/10/2017.
    Suryanarayan
    Oct 31, 2017
    Updated by Suryanarayn
    Complaint not attended till 31/10/2017. Why such negligence from well reputed Airtel .I am forcing to change other network.
    Suryanarayan
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      A
      Adv.Kushal Kr. Sharma
      from Noida, Uttar Pradesh
      Oct 23, 2017
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      Address: New Delhi, Delhi, 110017

      I am writing this mail with very pain and anguish that my service provider airtel has closed my postpaid sim without any prior information. I am a litigating lawyer in supreme court of india and other courts of india as well, thus without any prior information when i woke up in morning my number was showing "no service" instead of showing network. Since morning it is not available and due to which i have suffered irreparable loss as i cannot contact any of my clients, associates etc. This is highly unprofessional from their side to which i am complaining. The mobile number i am using is [protected]. I am continuing this number from last 5 years and is a very valuable customer of airtel still they have done this. A necessary action is urgently required in this regard so that they should not do this again with any of there customers.
      Airtel customer support has been notified about the posted complaint.
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        K
        Kümãr Pàwáñ
        from Patna, Bihar
        Oct 23, 2017
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        Address: East Champaran, Bihar, 845432

        मैंने 449 का एक FRC करवाया था जिसका अभी एक महिना भी नहीं हुआ और समय समाप्त बता रहा है इसका क्या कारण है
        मेरा मोबाइल नंबर है
        [protected]
        PLSSS
        Airtel customer support has been notified about the posted complaint.
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          A
          ashok1608
          from Nashik, Maharashtra
          Oct 23, 2017
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          Dear sir/madam,

          Recently as per message received from airtel, i had submitted my adhar card xerox to warje airtel shoppee for linking purpose. Airtel shopee person (Sidharth) linked the mobile number with adhar number. After that i saw that without my permission my airtel money bank account was opened and my hp gas subsidy was automatically transferred to airtel money bank account which earlier use to transfer in to my saving bank account from government office. I was surprised, then i went to airtel warje shoppee and met sidharth but he told me that this is not done by us, this has done from airtel office.
          With out customers consent/sign if airtel is opening customers money bank account and without customers consent if they are transferring hp gas subsidy from saving bank account to airtel money bank account because we linked adhar number to mobile number then this is a serious matter and also a crime.
          Serious action has to be taken against airtel
          My mobile number [protected]
          Airtel customer support has been notified about the posted complaint.
          Oct 23, 2017
          Updated by ashok1608
          Myself and my wife both are having airtel sim cards. We had recharged our airtel sim cards in the month of august 2017 with rs. 399 each for scheme of 1gb data per day and full talk time for 84 days. But since last tuesday our data is getting finished in few seconds without use of netpack. This has been already informed to warje airtel shoppe to mr. Sidharth.

          Action has to be taken and we should get our data back in to our airtel sim account.
          My phone number [protected] and [protected]
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            A
            Ashishps82
            from Mumbai, Maharashtra
            Oct 23, 2017
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            Address: Pune, Maharashtra, 411041

            Team,

            I am trying to port out of Airtel as my calling rates and internet usage is too high. Representative who called me to check the reason was really aggregive and non professional to understand my concerns.
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              D
              DHYANOMICS FOR ALL
              from Meerut, Uttar Pradesh
              Oct 23, 2017
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              Address: Dehradun, Uttarakhand, 248001

              I received a message that the sim that i ordered online for my mobile for changing from 3 g to 4 g were not received till now although i received message from airtel that "dear customer, your 4g sim has been delivered at your premises. To activate the new sim sms sim ti 121 and enjoy 4g speed at 3g prices. For further assistance, sms get4g to 121.
              I asked my postman and he said he did not get so how can he deliver.
              I do not know where they delivered and what happened to sims.
              +1 photos
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                J
                Jitmbgr
                from Delhi, Delhi
                Oct 23, 2017
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                Address: Balangir, Odisha, 767001

                I have 70 airtel numbers those are distribute to my staff. Here signal is too poor, i repeatedly complain to your agent but problem is not solve till now. Other sight my outgoing is stop today noon 12pm on wards, because your agent is not collect the billing cheque from me before 6days. So what can i do. Continue those number or not...

                Jitm balangir
                Idco land, back of bsnl office
                Balangir (Odisha) india
                Pin-767001
                Airtel customer support has been notified about the posted complaint.
                Internet not working on landline 4295066 for last one week
                Kindly do the needful
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                  M
                  Md mahin reza
                  from Bihar Sharif, Bihar
                  Oct 23, 2017
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                  Address: Kishanganj, Bihar, 855107

                  Airtel is the one of the poorest network in my city we can't use net and can't talk properly . And whem we try to call customer care we can't connect to them . Airtel makes us fool to say that it is the fastest network in india .
                  Airtel customer support has been notified about the posted complaint.
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                    K
                    KailasG
                    Oct 23, 2017
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                    Address: 560066

                    Hi airtel,

                    I stay at whitefield, borewell road. No one is able to reach me in last 2 months. This is a big business loss to me. I am terribly disappointed with your service & would switch to another n/w provider soon.

                    I also called customer care last weekend, but they told me to wait for 4 hours. Nothing happened after that as well.

                    One of the worst service experience i am having.

                    Thanks.
                    Airtel customer support has been notified about the posted complaint.
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                      S
                      sagar ing
                      from Pune, Maharashtra
                      Oct 23, 2017
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                      Address: 413004
                      Website: airtel.in/onlinerefund

                      In march 2017 i had ported my airtel postpaid number to airtel prepaid, on my airtel account i had 846₹ extra amount which will be refunded after 3 months by cheque according to airtel customer care.in july received message from professional courier company that 'your cheque reached in solapur city & will be delivered in 2-3 days' till august i haven't received cheque so i raised complaint at local airtel customer care twice but now they are saying not able solve the problem & also not responding to my further complaints.
                      Airtel customer support has been notified about the posted complaint.
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                        M
                        mkadermohideen
                        from Gurgaon, Haryana
                        Oct 23, 2017
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                        Address: Bangalore, Karnataka, 560100
                        Website: www.airtel.in

                        I have registered for dnd very long back. To be specific on 3rd april and got confirmation that the changes will be effective from within 7 days and yet i continue to receive ad message which i have subscribed to till date from companies such as foodpanda, the princeton review etc., why was dnd not in effect all this while inspite of getting confirmation that dnd is registered with "fully blocked" setting? Why was i still receiving ad messages all this while? Is this how airtel makes ad revenue?
                        +2 photos
                        Airtel customer support has been notified about the posted complaint.
                        Oct 23, 2017
                        Updated by mkadermohideen
                        Edit: and yet I continue to receive ad messages which I "HAVE NOT" subscribed to.
                        Oct 23, 2017
                        Updated by mkadermohideen
                        I also continue to receive unwanted calls from Banks and Network Providers. What's the point of DND?
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                          S
                          sam12345679
                          from Chennai, Tamil Nadu
                          Oct 23, 2017
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                          Address: Chennai, Tamil Nadu, 600053

                          Bill number :[protected]
                          Bill period 20-sep-2017 to 19-oct-2017

                          In my postpaid bill it had 5 international sms charges 25 rupees... Its a known issue for you... Quickly resolve it before i pay the bill... Or i have no choice to switch all 3 numbers to jio... Already 1 number changed to jio and i have no issues doo far... Full of benefits...
                          +1 photos
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                            H
                            Hemanth Akhil Kasturi
                            from Mumbai, Maharashtra
                            Oct 23, 2017
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                            Address: Hyderabad, Andhra Pradesh

                            Dear sir/mam,
                            I belong to hyderabad and now i've come to jaipur and will soon leave for jodhpur. Due to roaming, i'm unable to make any kind of outgoing calls and this is really a problematic issue for me.
                            I believe airtel does answer it's customers.
                            Please solve my problem and tell me what to do. I really need to make many important calls.
                            By the way, thank god that my data services are still as better as always.
                            Hoping for positive reply...
                            Thanks and regards
                            Airtel customer support has been notified about the posted complaint.
                            Prepaid aitel number [protected] temporarily out of service. I updated to 4G six months before and its not working now in dubai.
                            I (DHULAM NISHANTH) have completed my diploma in ELECTRONICS AND COMMUNICATION ENGINEERING ... I have more retailer's my contact number is [protected]
                            Dear Sir,

                            After trying your complaint no. 198 which is just of time.

                            I like request you that I have recharged rs.349 which I have told unlimited data i.e 84 GB but after activating my sim card i have rec'd only 3 gb. Please update my status.
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                              R
                              Robin Kwatra
                              from Gurgaon, Haryana
                              Oct 23, 2017
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                              Address: Gurgaon, Haryana

                              I have recently ported my number from vodafone to airtel in a hope that it is the fastest indian data company and i will get good services. But my expectations has turned upside down. Since i have ported my number, the data services were working decent except for the last 2 weeks in which i see that my mobile shows that 4g is working but the speed is pathetic. I tested the same on oakhla speedtest and the result was disastrous. So i have a request to the company to stop claiming that you are the fastest data company as you are not. Also i will be soon porting my number out if the condition prevails. I live in gurgaon and is having lot of trouble due to this. Both the numbers ported in airtel has the same issue. So anyone in ncr dont port to airtel, due to the schemes that they are offering. They claim to give leftout data back in next month. But what is the use if the download speed is 0.02 megabits per sec.
                              +2 photos
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                                drlko1986
                                from Etawah, Uttar Pradesh
                                Oct 22, 2017
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                                Address: Lucknow, Uttar Pradesh, 226014

                                Rechareged on airtel tv id [protected] with rs 150 on 22-10-17 but my airtel tv is [protected] so plz help me to revert this recharge to my airtel tv id ([protected]) by mistake i have wrong input on the recharge shop.
                                If this is possible i will be happy otherwise i will try to stop this type of silly mistakes..
                                Deepak rawat
                                [protected]
                                Airtel customer support has been notified about the posted complaint.
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                                  E
                                  Edwin Xavier Thomas
                                  from Thrissur, Kerala
                                  Oct 22, 2017
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                                  Address: Chennai, Tamil Nadu, 600080

                                  Hi,

                                  I have an issue about tower strength in my locality, can airtel do something about it because there are many airtel users here and facing the same problem. So i thought about raising this concern to airtel as a high priority. We could not even contact anyone and facing a lot of call drop issues. I hope airtel accepts my concerns and provide the best customer support for its users. Thanks.

                                  Name: edwin thomas x
                                  Work: amazon development center

                                  Address:
                                  S-1002, building pearl block, 10th floor, orchid springs, korattur, chennai - 600080.
                                  Airtel customer support has been notified about the posted complaint.
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                                    K
                                    Kanishka Mehta
                                    from Delhi, Delhi
                                    Oct 22, 2017
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                                    Address: New Delhi, Delhi, 110008

                                    I am khushal mehta, a very old customer of airtel, my contact number is 9971*10, this number is used by my sister, so through airtel app she recharged one number added in the app that is for international roaming in doha, by mistaken she recharged it for rs 1197 which does not work in doha and we came to know once the person landed there, i request you to please refund this amount as it is a really big amount and is of no use for that person, also we recharged again for rs 647 on same number you may check the transaction as this works there. I am seeking refund for the same by requesting them, and as per the mail communication received they were supposed to contact me in 2 hours, but all in vain, i tried so many times to speak to some customer service executive, which also didn't worked as their ivr system never allows you to speak to someone
                                    Airtel customer support has been notified about the posted complaint.
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                                      Dhivi Candhy
                                      from Jayamkondacholapuram, Tamil Nadu
                                      Oct 22, 2017
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                                      Address: Chennai, Tamil Nadu, 600070

                                      Hi team,

                                      This is sandhiya from chennai having airtel prepaid connection no.[protected].
                                      My mobile has been theft today. Hence, i want to request the airtel team to please block this sim card asap.
                                      Please do it immediately.
                                      _
                                      Mobile no. [protected]
                                      Location : chennai
                                      Prepaid number.
                                      Kindly take action immediately.
                                      *
                                      Airtel customer support has been notified about the posted complaint.
                                      Oct 18, 2017
                                      Shivank Maratha's response
                                      Give me tower
                                      Oct 18, 2017
                                      Shivank Maratha's response
                                      Give me a tower
                                      I have a prepaid sim and I'm currently on roaming network. I'm unable to make calls on my airtel sim. I'm getting incoming calls but no outgoing. Even the internet service is working but no outgoing calls.
                                      I want new offer like of 399 for 70 days but offer does not come .I am customer of airtel from many years ago .it is your duty to provide me help for offer of399
                                      I want new offer like of 399 for 70 days but offer does not come .I am customer of airtel from many years ago .it is your duty to provide me help for offer of399
                                      Give me a tower on my land and give money
                                      Lost my mobile. Do block my AIRTEL SIM BY NUMBER [protected]. [protected]. IMMEDIATELY.
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                                        Shiraz Akhtar
                                        from Dehra Dun, Uttarakhand
                                        Oct 22, 2017
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                                        Address: Moradabad, Uttar Pradesh, 244001

                                        I visited an airtel store in moradabad to get my mobile link with my aadhaar card. The staff there told me to visit a retail shop instead. When i visited the retail store i was charged rs. 20 for linking the aadhaar with mobile there. When i objected i was told that this is the rate with which it is being done if i want to do it, or else my number will be deactivated as per government rules. It is supposed to be without charge as per my information. What kind of scam is this? Please check and confirm if there is an official charge.
                                        Airtel customer support has been notified about the posted complaint.
                                        Pl.put my no.[protected] in Do Not Disturb category as I receive many unwanted messages and calls from my Airtel service
                                        Sir due to unknown reason I can't get any SMS from airtel for few weeks. There is no problem in setting of my mobile. Kindly solve the problem.
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