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Updated: Dec 22, 2025
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H
Hanoz Wadia
from Ahmedabad, Gujarat
Oct 22, 2017
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Address: 395003

Dear team,

This is with reference to complaint regarding disconnection and refund concern on your airtel digitaltv id [protected].

I am following up for refund for last 2 months but same is not received.

Refund amount of rs.1, 373.41 has been sent via cheque and the same is unable to deliver due to insufficient address. When i have check the same at courier compny same was sent to mahasena city. I have also spoken with customer care officer and re conform address as per systems and request them to delive the chq as system address. But not solutio received. Every time only assurance received. But chq not received.

Pls look in to same.
Airtel customer support has been notified about the posted complaint.
Oct 17, 2017
Rajeswarji's response
LAPU number
We want to cancel our landline no.[protected]. As we are not using the landline for 3 months. We don't feel any use of it so we want to cancel the connection.
We want to cancel our landline no.[protected]. As we are not using the landline for 3 months. We don't feel any use of it so we want to cancel the connection.
Sir
My airtel number [protected] this number D activated please Reactivated this number very important please help
LAPU number
My no is [protected] I use this no for mainly internet access for academic and digital transactions. Since last 3 to 4 months I am not getting 3g speed, forget about 4g. I have talked to 12118 with customer care executive, they promised to resolve the issue within 72 hours. No improvement so far. Please look into the problem.
Hi,
I have an already existing plan(349) for my number
By mistake I recharged rupees 349 to the same number..
Kindly make me a refund for a wrong recharge
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    D
    Deepak Utale
    from Bardoli, Gujarat
    Oct 22, 2017
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    Address: 410509
    Website: [email protected]

    Hi
    sir we have immediately need of Airtel or any 4g tower because ower nearly 8 village have only 1 tower that is a bsnl only so plz call me [protected]
    I have much land for tower installation plz call me
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      G
      GARIMA CHANDRA
      from Allahabad, Uttar Pradesh
      Oct 22, 2017
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      I am not able to make outgoing call and messages from my number since last two week.. My number is [protected] this my prepaid number... I have tried to call so many times on customer care every time they ask me to wait for two day.. Please solve the issue as early as possible as this my offical number...
      Please le me know if you need any other information.
      Airtel customer support has been notified about the posted complaint.
      Oct 16, 2017
      Jasbir Bhullar's response
      In last 2month so much balance debit
      My connection is not working from past 4 month. I complained about it SR no. 86947030 but they didn't respond us. And the bill is monthly issued .
      I am in Australia now when recharge my balance going low automatically without any useage
      [protected]
      VAS, IR99-Rs89.05
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        P
        pappiarun
        from Bengaluru, Karnataka
        Oct 22, 2017
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        Sir, my post paid no is [protected]. i had received a sms stating that the bill details were sent to my email address. My email id is [protected]@gmail.com. so kindly arrange to send the bill details to the correct mail address in future also. I had given the correct mail id . at time of getting a new sim.
        thanking you
        yours
        v.arunachalam
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          S
          Sarala Raman
          from Bengaluru, Karnataka
          Oct 22, 2017
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          Address: 560010

          I am using airtel number [protected] for pre paid connection and for data connection. However, network is very poor in my residence at no.1/16, new no.36, 10th a main, shivanagar, rajajinagar, bangalore-560010. Neither i get net work nor data connection.
          I have spoken to one of your representative few weeks back, she said the issue will be resolved but the problem still persists.
          Please look into the issue and relsolve as soon as possible. Else i may have to port the number to some other service provider.

          Regards
          Sarala
          Airtel customer support has been notified about the posted complaint.
          Oct 22, 2017
          Updated by Sarala Raman
          One Mr. Rahul Sharma had called and he asking me to pay Rs.10 to increase network strength. I ask him give me a reason for paying Rs.10. He is unable to give me any reason and telling me to wait till the compliant gets resolved. Need any higher authority number for escalation.
          I want to know the reason and proper facts for this payment.
          Regards
          Sarala
          One Mr. Rahul Sharma had called and he asking me to pay Rs.10 to increase network strength. I ask him give me a reason for paying Rs.10. He is unable to give me any reason and telling me to wait till the compliant gets resolved. Need any higher authority number for escalation.
          I want to know the reason and proper facts for this payment.
          Regards
          Sarala
          Dear
          Sir, I have my airtel account. My account is blocked. Please request deactivate my airtel account.
          My number is-[protected].
          Pl.put my no.[protected] in Do Not Disturb category as I receive many unwanted messages and calls from my Airtel service
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            V
            Vivek Automobili
            from Visakhapatnam, Andhra Pradesh
            Oct 22, 2017
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            Address: 641659

            Am vivek from karumathampatty, Coimbatore. My airtel number is [protected]. In my location the data speed was not fair. Even the speed was not equal to 2g . Poor connectivity and you simply made a loss for me . If the problem will occurs in next two days surely I 'll PORT the same number to jio.
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              R
              Ronit Sheoran
              from Dinhata, West Bengal
              Oct 22, 2017
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              Address: Jhajjar, Haryana, 124103

              My mobile num airtel wb [protected] i got sms from airtel at 10 am 21 oct 17 in 648 rs loc, std, rom call unlimited and 2 fb mobile data, do this recharge from retailer at 11:44 am 21 oct 17 but i not get rom unlimited free call benifit please give me my rom unlimited call benifit i also attached screen shot of both sms
              +2 photos
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                M
                Munish1968
                from Mumbai, Maharashtra
                Oct 22, 2017
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                Sir/madam,

                With reference to the flood of messages that you have sent to mobile subscribers saying, “”link your aadhaar card to you number now to stay active! As per the government of india, this is mandatory to enjoy continued services”.

                With reference to the letter of department of telecommunications (Dot), union ministry of communications is inconsistent with law and hon’ble supreme court’s 5-judge constitution bench order of october 15, 2015. This department issued a letter dated 23 march, 2017 on the subject of “implementation of hon’ble supreme court orders regarding 100% e-kyc based re-verification of all existing subscribers” wherein it partially refers to the observation made in hon’ble court’s order of 2-judge bench dated february 6, 2017. The observation of the hon’ble court 2-judge bench to which the dot letter refers is at para 5 of the order. It reads: “in view of the factual position brought to our notice during the course of hearing, we are satisfied, that the prayers made in the writ petition have been substantially dealt with, and an effective process has been evolved to ensure identity verification, as well as, the addresses of all mobile phone subscribers for new subscribers.in the near future, and more particularly, within one year from today, a similar verification will be completed, in the case of existing subscribers.” after citing this part of the hon’ble court order, the letter will have us believe that “this amounts to a direction which is to be completed within a time frame of one year.” having reached this inference, dot has sought uid/aadhaar based verification of new mobile subscribers and re-verification of all existing mobile subscribers.
                We wish to draw your attention to the fact that dot has reached a flawed inference with regard to whether or not february 6, 2017 observation of 2-judge bench “amounts to a direction” or not because under no situation can the union ministry of communications establish that 2-judge bench’s order will prevail over the 5-judge constitution bench’s order.
                We submit that after the 9th june 2017 verdict of justice a k sikri headed bench of hon’ble supreme court on 12 digit biometric unique identification (Uid)/aadhaar, dot’s letter dated 23 march, 2017 has become invalid on three grounds. One, the letter is illegal as it is in violation of the hon’ble court’s 5- judge bench order. Two, the letter is inconsistent with aadhaar act, 2016. Three, the hon’ble court’s order of 9 june 2017 will prevail over the dot letter dated 23 march, 2017.
                We submit that nowhere does the aadhaar (Targeted delivery of financial and other subsidies, benefits and services) act, 2016 provide for and authorise “seeding”’ o[censored]id/aadhaar numbers in databases. The act provides for only two uses:
                1. Authentication, which means that biometric or demographic data can be sent to the uid’s cidr (Central identities data repository) to return a `yes/no’ reply to the question whether you are who you say you are.
                2. Ekyc, which does something they had said they would never do, viz., give the data on their data base (Except core biometric data – but they have no means of stopping any agency from collecting and keeping biometrics when it is given for authentication) to an authorised service agency.
                We submit that section 8 (2) (B) of the act is categorical that an agency requesting authentication “ensure (S) that the identity information of an individual is only used for submission” to the central identities data repository (Cidr) of 12-digit biometric unique identification (Uid)/aadhaar numbers “for authentication”. It does not authorise anyone to hold on to the number.
                We submit that as per the order of hon’ble supreme court’s 5-judge bench dated 15 october 2015, aadhaar cannot be made mandatory for the purposes of linking to mobile phones. This has been reiterated by the hon’ble court on 9th june and 27th june, 2017.
                We submit that the use of aadhaar for linking to other databases, retention, storage or publishing is not only prohibited and is a punishable offence under the the aadhaar (Targeted delivery of financial and other subsidies, benefits and services) act 2016.

                Inspite of all this chembur airtel center refused to process without biometrics

                Best wishes
                Airtel customer support has been notified about the posted complaint.
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                  Ð
                  Ðil Çhurane Wãla Anup
                  from Ahmedabad, Gujarat
                  Oct 22, 2017
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                  Address: 396210

                  Dear sir
                  [protected] ye number pe galti se 100 rs. Ka recharge ho gya hai transaction id.4248965 & right number [protected] plzz refund the amount
                  +1 photos
                  Oct 22, 2017
                  Updated by Ðil Çhurane Wãla Anup
                  waht happed sir
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                    R
                    R Varadarajan
                    Oct 22, 2017
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                    Address: 600073
                    Website: Airtel

                    I have on 17th of october 2017 at 3 pm requested your customer care staff that my land line and broad band ([protected]) should be kept under safe custody for a period of 3 months. The staff noted name and number and said that the connection would be cut within half an hour and i would get an sms. As nothing happened, again called around 5.30 pm and told everything. He said that my request has been accepted and i would get an sms within half an hour. Till today i have not received any communication. Please let me know the position of my request and send a mail ([protected]@yahoo.com).

                    Thanking you,
                    R varadarajan
                    Airtel customer support has been notified about the posted complaint.
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                      P
                      from Mumbai, Maharashtra
                      Oct 22, 2017
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                      Address: Raigad, Maharashtra, 410206
                      Website: aitel distributor

                      I, sushil patil, open a new shop (Klass electronic) in chirner uran and i want to starts airtel sim and demo, but here local distributor create issue for documents, (Documents he want is gumasta, noc, adhar card) shop aggrement but why he want all this document) i, start jio, he have taken only adhar card, the distributor have 2 brands airtel&idea, i told him i will starts from other then also he create problem, and i also spoken with tsm but no support.
                      Please help,.
                      Distributor name - ganesh enterprise, chirner uran raigad navi mumbai
                      Airtel customer support has been notified about the posted complaint.
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                        R
                        Raghuveersinghsikarwar
                        from Dehra Dun, Uttarakhand
                        Oct 27, 2017
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                        Mob. No[protected]mychildren no me know all call incoming outgoing SMS Sep Oct. 2017becouse I want all information my children delete all calls and msg why so please give me all incoming and outgoings call and SMS detail provide my mail [protected]@gmail.com
                        Oct 30, 2017
                        Updated by Raghuveersinghsikarwar
                        My second. No[protected]use my childran she always delete all calls and msg why I know who calls msg plz give me sep. Oct details my mail [protected]@gmail.co iam sheor my childran fals me she not correct all details why so please give me details me know my children why fals me whose person calls and msg my children my children delete all calls and msg so please provide all details my mail
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                          Rohit098
                          from Bengaluru, Karnataka
                          Oct 22, 2017
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                          Address: Bangalore, Karnataka

                          I converted my sim from 3g to 4g on 19th oct 2017 but the 4g sim is not registering on the network since then. Also i have booked a complain on airtel portal on 21st oct 2017 with ref. No. - pr[protected] which they close on 22nd oct 2017 without any intimation or contact. The no. ([protected]) which i converted to 4g is an important no. Which i have been using since last 5yrs and i cant afford to loose it, so kindly look into the issue and resolve it asap.
                          Contact me on [protected].

                          Thanks!
                          Airtel customer support has been notified about the posted complaint.
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                            J
                            jaganimanav
                            from Savantvadi, Maharashtra
                            Oct 22, 2017
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                            Address: 401101

                            Hello sir,

                            I manav jagani residing in mumbai wants to block my airtel hotspot simcard as they are charging unnecessarily without using it.
                            They are not even receiving the calls from their end.
                            I have been trying from when and then they call for the payment of the bill to which i have not used any of the data.

                            I have all of the records of the call to which i tried many times but none of them were received.

                            Please seek to this as soon as possible

                            My sim number is [protected]

                            Thanks!
                            Airtel customer support has been notified about the posted complaint.
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                              Tharunya Hariprasad
                              from Sivagiri, Tamil Nadu
                              Oct 22, 2017
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                              Address: Chennai, Tamil Nadu

                              After a string of emails being sent back and forth full of questions and false promises i still haven't got the amount that they falsely credited twice. It's been a month since all this happened. A payment was made on 25th sept and the amount from my credit card was again debited on 30th sept. When called i was informed to send an email to [protected]@airtel.com.
                              It's 22.10.2017 today and i haven't still received my money back and they have generated the bill for this month. The audacity!
                              Airtel customer support has been notified about the posted complaint.
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                                A
                                Aditya Wakkar
                                from Mumbai, Maharashtra
                                Oct 22, 2017
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                                Address: Mumbai City, Maharashtra, 410210

                                I bought a new prepaid connection with a plan of 1gb a day and unlimited calling for 520rs and they said it will be activated in 4 hours its been 14 hours now my phone is activated but my account balance is low and i m unable to make calls or use internet, i bought the new sim from kharghar airtel store sector 12. If you cant activate the plan instantly why do you accept the payment in cash instantly. Unexpected from a company like you. Moreover when i called their customer care it says jis se sim lia unko contact kijiye.. Irresponsible customer services..
                                Airtel customer support has been notified about the posted complaint.
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                                  Vishnu Baskar
                                  from Chennai, Tamil Nadu
                                  Oct 22, 2017
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                                  Address: 6

                                  Hi team,

                                  I am using airtel prepaid number. All of a sudden i am not able to recharge my airtel prepaid number online.

                                  I use this sim in dongle. I mainly bought this for using it for internet alone but due to this is issue i am not able to perform my business as usual.

                                  I have contacted customer care several times but they are not responding properly.

                                  Please solve this issue asap.
                                  Airtel customer support has been notified about the posted complaint.
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                                    Safiya Surti
                                    from Mumbai, Maharashtra
                                    Oct 22, 2017
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                                    Address: Thane, Maharashtra, 401107

                                    Just ported the number. We can see the network and can call but it is showing that the number is invalid. 59059 is unreachable. It gets disconnected again and again. Customer service also unreachable. Can you please help with any alternative way to activate the card. Need to activate the number quickly. Please reply. Alternative number [protected]. Do contact asap
                                    Airtel customer support has been notified about the posted complaint.
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                                      Nt Arvind
                                      from Delhi, Delhi
                                      Oct 21, 2017
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                                      Address: Chennai, Tamil Nadu, 600048

                                      * i am not able to send the outgoing sms to any other number, which is making a big trouble in my day to day life usage of sim
                                      * i have went to airtel service centre twice in past one month
                                      * first time they said that we have send complaint it will be resolved by next day, but same problem extended
                                      * second time they said that they will give me a new sim with the same number, but same problem occurs with the new sim also
                                      * how many times i have to go to the service centre for this problem
                                      * please resolve my problem as i am not able to do my bank trasaction because this is my registered mobile number for the bank account
                                      Airtel customer support has been notified about the posted complaint.
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                                        Roshan Pise
                                        from Dhule, Maharashtra
                                        Oct 21, 2017
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                                        Address: Wardha, Maharashtra

                                        Please unblock my airtel account. My airtel account no [protected].
                                        +1 photos
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