Airtel Complaints & Reviews

I paid 2100 to Airtel yesterday only to be told today that the services are not available in my area. Now, the guy Govind is saying will refund my money in 7 business days and now, he disconnected my call and refusing to answer calls. Feel like being cheated.

I am fed up with contacting customer care everytime for this extra charges. My subscription of Airtel Fiber is not having Static IP, but still your company charges it again and again.
I have contacted the Customer Care numerous times and they only refund the charge amount. But I have to call customer care every time for refund. Why should I call again and again

I wasn't able to pay off my wifi bill as the sole earner of house is down in coma so the household is suffering from a financial crises but now since I can be there is a fine of 383 rupees extra
It's my humblest request to you to please waiver the bill as we are already under immense loss .
Yours thankfully

Few days ago, I took new airtel broadband connection for 6 months at cost of 3000/-.
Before connection, Airtel claimed that if address is changed any where within city, he would shift it within 24 hour.
Now my address is changed just within 300-400 meter interior to the city.
Now, Executive is making excuse .
He is saying, electric pole is required there.
I want to ask that has airtel been authorized by electricity department to use electric pole..?
I have been loosing my business due to shortness of internet.
Kindly resolve this issues asap

Respected Sir,

Subject:- Regarding disconnection of my airtel Broadband [protected].

This is in respect to the above mentioned subject, I had approached the Airtel office, Y.M.C.A Road, Kozhikode during the month of October 2021 and given a letter for disconnection. The executive there accepted the same and informed me that my disconnection request has been accepted and I was also informed to pay any charges balance till the date of disconnection. Balance amount as per last bill was settled, I had also taken the WIFI router for surrender along with cancellation for that the executive told me that it will be collected by another team.

The executive I spoke to is Mr.Roral, His number is [protected].

After that next month I received a bill of Rs 236/-, I again approached the same Airtel Office, Y.M.C.A Road, Kozhikode and told them my concerns. Again I was informed that it is some mistake and my connection has been converted into safe custody and it will be rectified. I also informed them that the modem and router have still not been collected. This same pattern repeated all these months. I am really fed up with this and I am continuously getting calls to settle the bill amount which is accumulating month by month.

Dear sir/madam,

There is a lot of network issue in my area(jangalapalli, Yerpedu). we are working in IISER project(cpwd) at jangalapalli, yerpedu- 517619. but we are not able to work properly due to network issues. There is no proper network and lots of fluctuations in internet speed also. Sometimes internet speed becomes zero for upto 15 to 20 minutes. During that calls got disconnected & conference video calls not able to connect.
I have complaint this to the concerned customer care team also Kindly resolve the issue as soon as possible sir

I wish to bring your notice that there is a airtel broadband junction box infront of my main gate. The junction box was installed without my knowledge. The installation of junction box is such that it is infront of house main gate. Now the junction box is causing a lot inconvenience to me. So you are requested to remove or shift it immediately.

Debit for this account is not allowed

It is to complain about the data drainage on my airtel connection. Day before yesterday I recharged add on pack of 148 of which airtel gives us 18gb of data and with that data and my daily data of 3gb I watched youtube and social media for an hour or two yesterday and today and all my data of 21gb are gone which left me so confused as I keep track of my data usage and I am damn sure airtel is looting its customers in this way as it has been happening with me for a year and half and after trying their every number of customer care i am either unable to talk with a customer care or they provide some silly excuses in this regard. Please and please look into my complaint asap as I am very much fed up with this as I am not able to change my network connection either as all other network companies have weak network connections in my are. Thanks and regards.

Airtel is cheating on data. Earlier, I used to buy a pack for 1.5 GB per day for 84 days and it used to finish very fast by just sending around 20 Whatapp messages and half an hour usage on social media. Used to send only 10 to 15 posts per day and that too, mostly images. Then I took a 2GB pack per day that also finishes very fast without I seeing any video. It’s the same as 1.5 GB per day. Yesterday also, 50% data finished at 16:15, 90% at 18:12 and 100% at the same time 18:12. That too, when I am not using hotspot or Disney Star. This is a big fraud by Airtel. Please look into the matter and resolve it.

Hi,

I was using airtel prepaid sim from past 2 + years and suddenly it stopped working . and i tried to get new sim with same number but near by store they are saying no data is available for my number and asking me to contact head office which is 50kms away from my home and iam unable to go due to my office hours .

I have recharged to a wrong number in Airtel from Google pay. Can I get the refund or recharge reversal.
Correct number : [protected]
Transaction I'd[protected]
Wrong number : [protected]

My airtel mobile network keeps getting disconnected while at home. This problem has started since a month with no resolution in sight.

I'm on a 499 per month postpaid plan and have been facing network issues on my phone where the Airtel network gets disconnected randomly rendering my phone useless except for being wifi enabled. Despite several complaints and a conversation with an executive, AIRTEL has the audacity to close complaints saying "Resolved" WITHOUT ANY RESOLUTION. I've been suffering from this inconvenience for the last close to a month now with no proper responses from Airtel's side. Why the hell should I pay a rental for a bloody connection that doesn't work?!

Re 1 is being deducted and a msg is received which is as follows -
"Thanks for using ONMBLE_CNTST. You have been charged Rs 1.0 from your Airtel Mobile account.For more services, call 56789"

I have an Airtel number [protected] which was not operative for few months. However, after getting many SMS from airtel I recharged with Rs 99 so to continue my services but they discontinued my number even after this and now my number has been removed from all of their database and i am not able to reissue it. I am facing problems as the same number is registered in the bank.

Today at 2:46 pm, I have received the following message:

"Thanks for using ONMBLE_CNTST. You have been charged Rs 1.0 from your Airtel Mobile account. For more services, call 56789"

I am totally unaware of such contest or promotion and hence such unethical deduction must be stopped. Airtel has not given any prior intimation and neither the company has sought my permission or consent for the subject deduction.

This is for your kind attention and necessary action.

The reason for writing to a Nodal officer was to handle exceptional service and complicates cases where Artel was one of the best service providers compared to last 10 years.I had been using your services was quite delighted in the beginning now really desperate to retain the connection just because of the number connected to my bank Accounts. Moreover don’t you think its unreasonable to disconnect service especially when customer is not living in India for not paying a small amount service charges.I clearly see a process gap normally customer defaluts a payment you guys bombard with mails reminders why not this scenario ??

Considering my situation living in another country wouldn’t affordable n feasible to apply for a new connection harass a customer would appreciate activate the service without any further delay.I have written a complaint to TRAI about my concern that you guys want to pay vanity charges if applicable will be applied on actuals for all the premium numbers, this clearly indicates that you want cashcow this situation paying for product without getting worthless service.

I would like to get connection active at the earliest so that start resume my service for OTP for bank transactions pls don’t give me hardtime specially when im thousand miles from india.I swear its really gruesome to handle a loyal customer this way

My postpaid plan is changed to airtel black but fiber is not installed as there is no . Now i am not able to disconnect it since last 8 months and the airtel company is not helping

I had purchased Airtel xstreme fibre in nov and made a new recharge in June nearby and on end of aug i changed my room so I asked them or req to shift the fibre and while shifting internally or there mishandling lead to make my routine work improperly while before shifting it was accurately working and after shifting they asked my router got damaged and again I asked to change the router then they took a week to come back and now they are saying that your network is cancelled and I have no msgs nor call about cancellation yet even I have recharge my fibre till December kindly look forward the ple.
My dsl number for airtel is this Welcome to Airtel Xstream Fiber family! Your DSL ID is[protected]_dsl . To view your plan benefits click https://www.airtel.in/5/apbbnkdsl and download Airtel Thanks App. You can recharge your account, troubleshoot WIFI and claim your thanks rewards using this app
This is the same msg I got while I registered in fibre and the account number for this fibre is [protected] you can contact me here,
Either this is Gmail
[protected]@gmail.com