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Airtel Complaints & Reviews

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Updated: Jul 7, 2026
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G
Gopi Darling
from Kanpur, Uttar Pradesh
Nov 7, 2017
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Hi sir, . I am change my Airtel sim prepaid to postpaid.I am don't want postpaid.so please cancel the postpaid.I am not ready to pay the bill of postpaid every month .I am very poor stage. I don't no about postpaid.when I am using Internet.suddenly I click one web site.then I apply postpaid.I want to cancel the postpaid. Thanking you.
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    P.R Swain
    from Aizawl, Mizoram
    Nov 7, 2017
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    Address: Khordha, Odisha, 751016

    In my airtel bill for the period: 02-oct-2017 to 01-nov-2017 relationship no: [protected] & airtel mobile no: [protected] it was showing i send international sms to the number:[protected], 7 times. Details below:
    02/oct/2017 09:59:[protected]times
    03/oct/2017 00:29:[protected]times
    04/oct/2017 12:58:[protected]times
    05/oct/2017 22:42:[protected]times
    06/oct/2017 23:13:[protected]times
    02/oct/2017 23:43:[protected]times
    02/oct/2017 18:51:[protected]times
    But i haven't send any sms to that number and i have no idea about that number. When i checked online the same number found for fraud.
    Airtel customer support has been notified about the posted complaint.
    Airtel sucks!
    I am using airtel for more than 2years still no 4g coverage in my area Tamilnadu Thiruvallur Thiruninravur Pakkam near Palavedu lake

    but if 3g is available it is always in roaming and but the sim is Buyed in Tamil Nadu

    so please solve the problem regarding this

    Thanks in advance
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      S
      Shiva dixit
      from Delhi, Delhi
      Nov 7, 2017
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      Address: 110094
      Website: Aitel payment bank app

      My name is shiva
      My mail id is [protected]@gmail.com

      I have submitted my electricity bill of 780 of bses yamuna ltd. Through airtel payment bank.

      Because it give me a offer of 50 cashback on bill payment of above 500rs. Also this offer printed on back side of electricity bill.

      But i didn't get any cashback by airtel payment bank.

      Its seems that i have been cheated by this company.

      Please take action on it.
      Airtel customer support has been notified about the posted complaint.
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        H
        Hitendra1958
        from Gurgaon, Haryana
        Nov 7, 2017
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        Address: 110008

        I have applied for porting to reliance communication on 31st oct 2017 for transfer my number to airtel. I have duly filled in application for the said matter. And submitted necessary documents, photos etc with airtel store at kalinga chowk at west patel nagar, new delhi. Since then 7 days already passed but porting process not been completed. I have tried to communicate the issue with airtel customer care (198) but they did not resolve the issue. I also contacted with the airtel store, kalinga chowk but they refused provide any assistance to resolve the matter.
        In view of facts stated herein above the complaint has been preferred for immediate resolution, since rcom is going to stop providing voice service very soon i badly need to port my number with airtel.
        Nov 07, 2017
        Updated by Hitendra1958
        I have applied for porting from reliance to airtel on 31st oct 2017. But till today porting has not been done. Moreover nobody also attending the complaint, showing callous attitude in resolving the issue. Please look into the matter.
        Applied through airtel store located at kalinga chow, west patel nagar. I have given all documents viz. Copy of adhar card. Application duly filled in along with photograph.
        Nov 12, 2017
        Updated by Hitendra1958
        The no has been ported to Airtel. Hence, the issue is over.
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          T
          Twin Agrawal
          from Indore, Madhya Pradesh
          Nov 7, 2017
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          Address: 485001
          Website: offer on my airtel

          I had ported the 2 sims of reliance into airtel in prepaid. I have not received the free sim. Airtel customer care office (Airtel office, purana power house, panni lal chowk, satna m. P.) charged me @100rs. Per sim. I puruchase it, he told that free sim is not to be given to you by me. He said you has talked in 121 so get your free sim from the company. Even after that i call again in121 to complain him. He told me don't worry you will get the free calling offer all over the india (On all numbers) on your both the ported mobile number. My both the sims are ported successfully but the offer of all india free calling was not received by us in my both sims. Mobile no. [protected], [protected].
          Airtel customer support has been notified about the posted complaint.
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            A
            Arun2123
            from Mumbai, Maharashtra
            Nov 7, 2017
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            Address: 452002
            Website: Www.airtel.com

            My name is Arun Singh Rana [protected] jabse mai mp state say mh state aaya hu tabse incoming call problm hai ar all recharge karwa rakhe hai ar Maine Abhi tak customer care mail helpline sab jagh call kar Lia ar is cheej ko seven day ho chuka par Abhi tak koi reply nahi hai
            Airtel customer support has been notified about the posted complaint.
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              G
              Gaurav391995
              Nov 9, 2017
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              Address: 844503

              Dear Sir,

              My account has been debited with Rs399 while recharging the airtel no. [protected] and the transaction was failed. So request you to please do needful and reverse my amount back to my account.. Website from where I have did it airtel official website.

              Email id from which transaction done [protected]@yahoo.com
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                A
                AkshadaS
                from Mumbai, Maharashtra
                Nov 7, 2017
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                Address: Mumbai City, Maharashtra, 400033

                I port my sim card from tata docomo to airtel4g sim on 2nd november.
                I recievd a message that, "dear customer your porting request for * no has been sent to tata teleservice and the same will be processed by[protected]:59:21.0. Subject to approve current operator".
                And on 6th novemeber, i recived a message from company, that "the number will be ported - in to airtel by[protected]:00:0.0."
                After 12 hrs. Of the same message. The new simcard is not shown any network i. E. My new sim card is not activate.
                What should i do??
                How could i get network to the airtel sim so can activate the televerification.
                Please help

                Thank you.
                Airtel customer support has been notified about the posted complaint.
                My lenovo A6000 damaged by Accident
                There is no one interested in giving new connection, as local customer care authority are instructing me to check the airtel connection in any other home and let me know.
                My account was debited by using my debit card, but amount is not reflected in beneficiary account
                https://photos.app.goo.gl/koiGbT2iqYn0B3Gx2
                Hello sir
                I have lost my sim card and i used this number from approximately 5 years
                Please issue me a duplicate sim
                My connection was likned to adhar card
                For futher queries:
                E-mail: [protected]@gmail.com
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                  J
                  Jfashion House
                  from Mumbai, Maharashtra
                  Nov 7, 2017
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                  Address: Mumbai City, Maharashtra, 400070
                  Website: airtel

                  Please note week before i had ported my number from reliance postpaid to airtel.. I was holding my reliance number since 2010.
                  Asper current scenerio reliance is closing, i had decided to port my number, as continuesly i m getting call from airtel with plan 299, even messages for plan 299 + 18%gst in which she was offering unlimited calls / roaming /sms and 20gb data free per month. I had confirmed this plan everytime she was calling me.
                  After the porting.. I was shocked to see message that my plan is of 399 + 18% gst + 1 gb data for a month..
                  I was looking myself as a one of the biggest fool in this world..
                  By porting my number to airtel. When i call customer care. They increase my data to 10gb. I had all the call recording of airtel representative what she had offered me before porting.. I want.. What your company had promised me..
                  All call record are save in my mobile and i can send attachment on request.
                  Airtel customer support has been notified about the posted complaint.
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                    J
                    Jawahar7979
                    Nov 7, 2017
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                    Address: 600013

                    I have newly purchased a 4g hotspot device and the postpaid sim for it, the sales executive said it will be activated in 2 to 4 hours but even after 4 days it was not activated, i was calling the call centre every day but they are not sure what to do and person to person the resolving time changes, i heard 24 hours, 48 hours but now they are saying 7 days to get it activated and they don't know why.

                    I strictly want every sales person should be educated and they need to treat the customer fairly.

                    Postpaid dongle no : [protected]
                    Showroom: airtel royapuram chennai - 600013
                    Airtel customer support has been notified about the posted complaint.
                    Hi My outgoing SMS is not working from 1 week and i am unable to reach customer care as well. kindly help
                    Please kindly unblock my sim card
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                      S
                      Sirinkumar
                      from Dhanbad, Jharkhand
                      Nov 7, 2017
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                      I was an airtel postpaid customer in mumbai for more than 6 years. On transfer to chennai and due to very high charges, i decided to change the service provider. Accordingly i applied for number portability. Immediately i received a call from airtel advising me against doing that and they offered me huge credit in the the form of balance of about 5000 rs. Against my postpaid account. However i went ahead and changed the service provider. To my surprise an astronomical amount of about 7000 has been charged to me showing data usage. I don't know what's going on in airtel. I think this is a serious fraud. I am still not sure how to proceed further.
                      Airtel customer support has been notified about the posted complaint.
                      After my complaint, I got a response from airtel, that your bill amount is reduced and you make a payment of Rs. 888. What they have done is that they had applied data charges to my account to nullify the credit available against my account.

                      The surprising thing going is that the airtel team is not ready to send the revised bill to my registered email asking me to make the payment.

                      Instead they have passed on a link from a private mobile no. which I don't know. Even that link is not taking me to the payments page.

                      I don't know what trick they are up to.

                      I was certainly not expecting this from airtel.

                      Please resolve at the earliest.
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                        M
                        Madisetty Giridhar
                        from Hyderabad, Telangana
                        Nov 7, 2017
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                        Address: 500009
                        Website: www.airtel.in/postpaid-bill-pay

                        On 22nd oct., i have paid postpaid bill for airtel services of amount rupees 1420/-,
                        Through online payment using my sbi debt card, though the amount has been deducted from the bank account but still i've been told that my bill is still due & now my connection has been discontinued.

                        Below i'm attaching the bank transaction image of the amount paid to airtel postpaid services on 22nd oct.
                        Airtel customer support has been notified about the posted complaint.
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                          K
                          KSA Corp Services
                          from Bhimunipatnam, Andhra Pradesh
                          Nov 7, 2017
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                          Address: Hyderabad, Andhra Pradesh, 500004
                          Website: Airtel

                          We have taken a prepaid number on 26-10-17 at airtel outlet in khairatabad, near sandhya hotel, opposite global hospital. We were asked to select from a list of numbers after registration through aadhar card and verification, and the same was assigned. As per list the number is : [protected] and the same was written on the sim card cover which was handed over to us.
                          The same number was printed on all our office stationery.

                          Later it came into notice that the activated number and the assigned number are different and we have not been receiving calls. The activated number is: [protected].

                          The change in the number caused lot of inconvenience and loss in our business. Please find attached the photo of sim card cover mentioned with the assigned number.

                          We request the concerned authorities to take necessary action against the outlet.
                          Airtel customer support has been notified about the posted complaint.
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                            C
                            Chan26
                            from Mansa, Punjab
                            Nov 7, 2017
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                            Address: Mohali, Punjab, 160065

                            I ported my number from reliance to airtel and its more than a week. As per message received from airtel that my number will be processed by 6th of november. But till my number is not activated and my reliance number is deactivated. Airtel saying that this is a very repudiated and fastest network company. So this is your company. I am facing problem from last 2 days. My outgoing and incoming are blocked, my number is not ported yet. So please confirm when will you update my request.
                            Airtel customer support has been notified about the posted complaint.
                            Nov 14, 2017
                            Updated by Chan26
                            Today is 14th of November, Airtel executive told me that your problem "not able to make Incoming and outgoing calls" will be resolved by 14th of November. but still the problem is same. Its my postpaid number. So this is the service you provided to postpaid customer. Please check Once that how many calls i received from 3rd of November. I think its better to switch to other network who cares about their customers, even idea is providing much much better services than you. So finally i decided to switch to idea network and after using your services from last more than 10 days i never recommend anyone to adopt Airtel network. its the worst network.
                            Nov 23, 2017
                            Updated by Chan26
                            Today is 23rd November and its around 1 month, but the same problem is there. no one can contact me on my number and i am not able to make any call. This is how the Airtel "India's Fastest Network" work. This is my postpaid connection and now bill is generated for the same. Without making any calls re receiving any call on my number i have to pay a bill. I suggest to everyone from Haryana Punjab who are planing to buy airtel 4g, Please dont go for Airetl network otherwise you people will suffer like me. even Idea is much more better than airtel.

                            Anyone please suggest if i have to file a RTI Complaint against airtel Network then please tell me the procedure. I have a record of each followup with airtel.
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                              vishalgarg_76
                              from Chennai, Tamil Nadu
                              Nov 7, 2017
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                              Address: New Delhi, Delhi
                              Website: Www.airtel.in/onlinestore

                              I order iphone x on nov 3 from airtel online store airtel.in and made the payment.
                              It is supposed to be delivered on 7 nov.
                              But on 7th november i got a message that the order is cancelled thought i didn't cancel it and in the morning on 7 nov i even got a call from airtel executive as i registered a complaint on [protected]@in. Airtel.com for not recieving any message about dispatching of product and he said that the phone will be delivered to you by 9th november
                              My order id on airtel.in is 10013118
                              The no. Through which i booked the order is [protected]
                              And for any further information please contact me on [protected]
                              Email id [protected]@yahoo.in
                              Kindly take this matter very urgently and take appropriate action as soon as possible
                              Thank you
                              Airtel customer support has been notified about the posted complaint.
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                                S
                                surajitc
                                from Kolkata, West Bengal
                                Nov 7, 2017
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                                Address: Kolkata, West Bengal, 700074
                                Website: [email protected], [email protected]

                                Myself surajit chowdhury, +[protected] is my airtel prepaid no.

                                Last sunday 05/11/2017, i got a message from airtel service provider (Ak-airtrf) is that rs48=1gb 3g/4g, 21d but after completing the recharge, get a message is 400mb 4g/3g data for 10days has been credited to my account on recharge of rs 48 (Trans id[protected].
                                Then after i try to contact with customer care no. 198, but not connected then also send a mail this two id which are registered for complain purpose (Appellate. [protected]@in. Airtel.com,
                                Nodalofficer. [protected]@in. Airtel.com) but they cannot reply or contact with me.
                                So my request please solve this problem otherwise they can cheated us moretimes.
                                Airtel customer support has been notified about the posted complaint.
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                                  S
                                  sheeena singh
                                  from New Delhi, Delhi
                                  Nov 9, 2017
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                                  Address: New Delhi, Delhi, 110034

                                  Hello
                                  I want to deactivate my landline number as I am shifting from my place landline number is[protected]
                                  there are 2 numbers also which I am not using and want to deactivate :- [protected]
                                  [protected]

                                  if possible please contact urgently because the customer care is not giving the right response.
                                  also tell me the dues which are there...

                                  kindly resolve as soon as possible
                                  Airtel customer support has been notified about the posted complaint.
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                                    MuraliPatri
                                    from Hyderabad, Telangana
                                    Nov 7, 2017
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                                    Address: 500044

                                    Sir,

                                    I have tried to recharge the phone [protected] on 11th oct 2017 online for an amount of rs 500 and the transaction failed. But the amount was deducted from my hdfc bank account. Kindly reverse the transaction and credit the amount to me asap.

                                    Airtel transaction id:[protected]
                                    Hdfc bank transaction detail: [protected]
                                    Hdfc bank ref no[protected]
                                    Airtel customer support has been notified about the posted complaint.
                                    Dear Murali,

                                    I request you to share your account number, date and time of transaction and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                    -Manoj
                                    HDFC Bank Customer Assistance
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                                      kishore KA
                                      from Mumbai, Maharashtra
                                      Nov 7, 2017
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                                      Address: Mumbai City, Maharashtra, 400053

                                      My airtel no [protected] using from 14 years.
                                      My credit score is highest & excellent 881 out of 900.
                                      Am honest taxpayer from last 35+ years.
                                      When i tried to buy iphone 7 message flashed was sorry ur loan is not approved.
                                      I wanted to know when u can't offer the scheme to the excellent credit score, then this offer is for cheaters defaulters or non tax payers. Or it's sheer blunder played by airtel company with false scheme offer for publicity.
                                      Airtel customer support has been notified about the posted complaint.
                                      Nov 07, 2017
                                      Updated by kishore KA
                                      This Airtel iPhone offer must be scrutinized properly & book the company for making false offers by manipulating customer's sentiments.
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                                        Marudhuu
                                        from Chennai, Tamil Nadu
                                        Nov 7, 2017
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                                        Address: 600042
                                        Website: Airtel.in

                                        I done a recharge by mistake to a different number, i believed that if take it as a request to airtel they would resolve it for, but nothing has been done yet, i lost my money 448 ruppes that i spent by mistake. Recharge was successful so not able refund was the reply i get from your representative who called to inform me.. Thanks airtel, pathetic i will be moving to a different service provider

                                        My complaint reference number pr[protected]
                                        Transaction id[protected]
                                        Airtel customer support has been notified about the posted complaint.
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