Airtel Complaints & Reviews

We are residing at arkatavemula of rajupalem mandal in kadapa district. We have poor airtel connection and signal strength is very bad in our area. We r very closer to the tower i. E., 100 feet. We r facing many problems with net connection. We have very poor connection. So i request u to please solve our problem as early as possible u can.

[protected]
Ramesh

I took airtel broadband connection on 24-oct-2017 and raised a service request on 30-sep-2017 regarding my frequent disconnection of network. But still airtel network team unable to resolve.
After raising disconnection request i got a call from cancellation department and they gave commitment that we will resolve this issue shortly but still there is no progress.

I have some question please clarify

1) what is eta of resolving a ticket (Why my issue is not fixed last 17 days)

2) as per your service specialist this issue is from airtel due to low copper wire.

If you do not have proper infrastructure then why you are giving new connection?

3) some of your service specialist are saying you can call to 121 and ask for connect my name if issue will persist (Eg harish told me). While requesting service specialist to specific person they are asking we cann't connect specific person and disclosed our location. I do agree with business policy. Yesterday i called to your executive and he is saying i am from delhi it's not my scope and i will escalated to bangalore team. (If disclosing of address is not in your policy why this guy disclosed (I assumed this policy is for cheating customer)

4) why you do not have professional service specialist?

Ref service request=89036328, [protected],
Broadband =[protected]_kk
Landline=[protected]

Filed complaint that internet speed is not up to mark and very slow in my locality.
First complaint raised on 13th closed on 14th without resolution.
Second complaint raised on 15th and got message that i will get update by 19th.
Still how many days airtel will make me wait i don't know
Kindly refund my money 399. My complaint# is c4gsp[protected]

My airtel mobile number: [protected], is showing "emergency service only", from the past 3 hours. I'm using a brand new samsung s8 plus. From the time i purchased this phone 2 months back, i haven't removed the sim. When i call airtel customer care, regarding this issue, they keep telling me that need to change sim, as it might have got damaged. I don't understand the logic, as to how a sim, inside the phone get damaged, with out taking it out. My s8 plus itself has no single scratch on it. Such an illogical explanation from airtel is quite frustrating.

Respected sirs,. 16 oct.2017
Trai"... New delhi.

I am shanker jagwani (Senior-citizen) from rajkot (Guj.)
I sent request to airtel" for portability of my 10 yrs. Old mobile no (R.com.) on dtd:21sep.2017 after 7 days (27th sep.2017) ireceived the msg. "activated your service" from airtel'... But i found.. Arirtel - network.. Is not available at my location. So i contacted various authorities of the company.
After many calls.. They sent to technician forhecking n' he reported me.."your issue will solve in 2 days". Bt
Up to 5/6 days no result. Again i called them many time n' requested to solve my issue.
Second time again another technician came.. N' same replied "will solve your issue as earliest. Every day i called them.. N'they same replied"under-proceedgre"...! This way 20 days passed... Bt no result till date...!!!
I'm suffering too much without my 10 yrs old mbl no... So i called them yesterday... N' forcefully told him to explain clear picture of my issue.. Then. Finally they told me.. (Verbly)
"your issue will not be resolve...
As per technical report : reapeter is needed for net work issue. Bt it's cost is 5 to 6 lackhs... Thus it is not possible for the company.
I said ok...!! If you are not able to provide me network then make me free to shift with another service provider. But they saying.. It also not possible."due to trai's rules... Lock-in - period of 90 days...!!!???
Sir... I surprised...
I do not want to shift with another company.., bt. When airtel" is not able to provide their network.. To me... Then how that rule applied to me sir...???!!!
What's my fault...in this.. Matter...???!!!
It's my 10yrs old mbl. No. N' my business is depended on that no.
If waiting period of 90 days i wait then from whum i claim that loss... Sir..??? Why should i suffer sir..??
So please... You are requested to do the needful in the matter... Sir.
I complent them very 1st day bt they did not registred. At last on 13 oct.2027 i received complent regtn. No by sms. As:
Cicpl:[protected] (13.10.17)
Rsewk: [protected] (15.10.17)

I hope you may understand my problem. N' justice to me.
With many hopes..
Regards,
Shanker-jagwani
Rajkot (Guj.)

Dear sir,
I am your old regular basis customers, i have buy a new one mobile phone handsets 4g,
Company recently sent massage your offer recharge @rs-399 you will get 84 days (1gb-data per day, call free-for-all local & std)
But i have not gat. Rechargeable value. Please give me recharge value
Thanks & regards
Mo. No-[protected]
Recharge date (14/10/2017)

Hi,

My airtel sim is activated and linked with aadhar no., when i recharge the balance with an amount of 301/- from then i am facing the problem of call drops and even the outgoing calls couldn't do it. Please solve it. I am facing this problem from last 15 days, i couldn't do any calls, i incoming calls are working fine, my balance of 301/- is showing zero. Please solve it.
My mobile no. [protected]

Thanks,...

I got a call from executive rahul kumar explaining me to upgrade my plan to 799
I told will look into it without any verification or consent or proper confirmation call disocnnected quickly and then i received messege that plan has been upgraded.
Then i called air tel cu care and execute priyanka received the call and she took request for verification but no one turned up yet though as per executive complain was on high priority

This is really harassing from airtel withiout any confirmation or anything how can they cheat customers through spam calls.

Each month i ma getting huge bill amount though my usage is limit

Hi my airtel number has been deactivated as i am abroad now. I am travelling in october end so kindly activate my sim card [protected]

I had done recharge few months back but now it has been deactivated automatically.
Kindly tell me the procedure to reactivate as i am using whatsapp in my indian no

Please make sure you don't reissue the sim card to any other person as i don't want to lose this no

Kindly give me a feedback

I have taken a pre paid airtel sim card in hyderabad, india recently and brought to dubai. I am working in dubai and it is always an issue whenever i visit to india. The newly purchased sim is not working and says no service where as i was told it will be operational in all countries. Not sure what is the issue and it has sufficient balance and data package.

Appreciate if we can get my sim card working here in dubai.

I am old airtel user i am having 5 airtel connections, my experience with airtel was good but from last two months there i experiencing continuous call drop even the doesn’t connect and in last two weeks almost every call is dropped.
Regarding innternet it is very very slow it shows 4g, 3g but the data is mot transmitted i have wait for minutes to download or send short video.
I have complained the issue but nothing is done so far and i am facing the even now.
Please resolve the issue at earliest. I will wait for two-three days and if the issue not resolved to my satisfaction i will complain the issue to trai.

With regards
Chandramani khandare

I have mistakenly recharged Rs 5000/- instead of loading in Airtel MOney. Request you to pls transfer the amount to my Airtel Money - [protected]. Recharged done by Credit card in same number.

I am trying to deactivate the above post paid sim 4g data for the past two months. There is no option with 121, 198 or through loging in to my account. Airtel having started this exploitation of its individual clients, others will follow soon. I want to immediately cancel this service; don't mind to give up the balance data available in my account, but wish to get out of this menace once for all.

I used most of the network and i think airtel is most fraud for cheating people. My intention is not blaming but i faced such things.
I recharged 349 unlimited pack in airtel application. After that its not working now because i am in roaming. The plan didn't specify such details when i recharged, only give the details o[censored]nlimited plan.
After that i called to costumer care but they don't take any responsibility and said that all network have that same policy that plan not working at roaming (But its wrong because other network like jio plan working well). So my rs 349 was wasted. So i thing airtel network is the fraudest network above all networks.

My name is ARavind. My mobile number is +91 [protected]. I have some issue with My Airtel app.I forgot my mpin PIN of that app.after I enter login details like first name, Last name & Date of birth it show invalid credentials .I enter Many times but it goes wrong and it goes to delay of 24 hrs. what will I do please help me.My email I'd is "[protected]@gmail.com".If you tell my name, date of birth details .I will be login and my problem solved .if you want any comformation then call me.plase resolve this issue I hope to resolve it...

Airtel mobile [protected] complaint no. Is c2gsp[protected].
We are highly suffering from airtel since 4 -5 month within 1km area approx 3500 customers.
Technical team of airtel doing harassment us with problem in voice calling & network.

City mein ye problem hai, to rural mein kya haal hoga.
Main kai baar complaint kar chuka hu. Par kuch nahi hua.
I guaranteed, within 2 years, airtel surrender kar dega communication deptt ko, aur wapis se cycle ke parts banayega.

Worst technical team hai airtel ki, rohta road near godwin petrol pump, meerut
Please check network in below photos

Thanks

Mera 4g network activate he 399 ka To mere net ki speed bh slow Chal rhi he. ..
To esa kyu ho rha he...
Mera 4g activate he to speed achi milni chahye...
Agar meri problem solve nhi hui to me iss number ko port krwaa dunga..
To plz mere net ki problem ko jldi se solve kre...

Dear sir/madam,

With reference of the trail mail on the subject "need clarification on sudden hike on billing amount" inform you the bill for the month of september has been generated and the amount is rs.371.38 (Un-billed amount was showing rs.10000+) hence i would like to pay the last bill amount and would like to stop the service permanently because when i wanted to move from post paid to prepaid since that day (19th september 2017) my un billed amount was showing very high intentionally always. This time also the same situation has been created where my bill has been generated on 13th oct with rs.371.38 but next day my un billed amount is showing rs.5000+ which is completely intentionally once again because if i will go for surrender the sim then i would be bound to pay the unbilled amount where i have used it at all.

Therefore i will pay the last month bill amount only and stop using the sim immediately after paying. After paying my bill amount if i would unable to surrender the sim then i have to take help with legal procedure. And will not pay any further bill.

So i am expecting a positive feedback from your end.

Regards,
Prithwish banerjee

Since yesterday i'm trying to send the port message as i want to opt out from airtel, but everytime the error comes as "unable to send the message". No issue is there with my cellphone as i have tried to send the message even from another cellphone. My sim is also perfect as i can send other messages but only message sent to 1900 has been blocked by airtel. I have tried contacting them over telephone and through mail but still no response. My no. Is [protected].

Hello
I have been facing problems with airtel since may/june of this year. Earlier, most of the time i couldn't hear what the other person was saying. I wemt to the service center and they changed my sim twice. Still i was facing the problem until last month. Now, from september 10 or something another issue started, the internet stopped working. I went to the customer service center, called them, but still my problem didnt resolve. The lady at the service center asked me to wait for few days as there was some network issue with airtel. I waited. On sept 26th i called the service center and told them that i have to switch on and then switch it off again and again to use the internet, and this i have to do in every two minutes. Now imagine how frustrating that is. I called them again on 4th of october and they told me that someone from their network team will call me. They did, twice, but i was busy both of the times so i asked them to call me later. I then gave a a missed call on 515 as i was instructed from the message i got, and i have been doing it simce 7th of october. I got a call from the technical team few minutes back and i told them that you guys are callimg very late you all should have called me earlier, after saying this he cut on me without even solving my problem.